HT5675 This update, upon booting, has caused my disk space to fill up and my system freezes up. The same happens to my coworker's computer. We both watch the remaining disk space decrease and the "spinning rainbow appears" and we must restart. What do we

Software Update: Java for OS X 2013-002 1.0
This update, upon booting, has caused my disk space to fill up and my system freezes up. The same happens to my coworker's computer. We both watch the remaining disk space decrease and the "spinning rainbow appears" and we must restart. What do we do?

First, empty the Trash if you haven't already done so.
Use a tool such as OmniDiskSweeper (ODS) to explore your volume and find out what's taking up the space. You can delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one.
Proceed further only if the problem hasn't been solved.
ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
Install ODS in the Applications folder as usual.
Triple-click the line of text below to select it, then copy the selected text to the Clipboard (command-C):sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
I don't recommend that you make a habit of doing this. Don't delete anything while running ODS as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means.
When you're done with ODS, quit it and also quit Terminal.

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My daughter and I use the same PC. We have seperate iTunes accounts. . When I subscribed to iTunes Match all her music appeared on my iPhone. What can I do to resolve this

My daughter and I use the same PC for downloading onto iTunes
We have different iTunes accounts
Mine has far less content than hers as you'd expect
My iPhone only showed the music held in my account until I subscribed to iTunes Match At that point all her music loaded onto my iPhone
Why? and what do I do to resolve this please?

iTunes Match is associated with a specific Apple Id. If you use the same Id to enable iTunes Match on your IOS device you will see the same Songs.
Once iTune Match is enabled on a device (your shared computer for example), Apple cares about not allowing another Apple Id to be associated with that same device for a period of 90 days. Thus having more than one Apple Id associated with a single device to support multiple active iTunes Match subscriptions is simply not supported.
Whilst your music would be combined, you can from a single device associate more than one library with iTunes Match - until you can access separate devices this is perhaps the best compromise.

Can i do my personal banking on an ipad the same way i do on my computer

I am interested in buying an ipad but was wondering if i can still do my personal banking on the ipad the same way i do on my computer.

Most larger financial institutions have apps available in the App store.

My iMac os 10.7.4 Lion purchased 2/12 has jerky videos. I've tried watching you tube and other videos with Safari and Google Chrome and sometimes they don;t jerk but most of the time the spinning globe appears and the video stops for a few seconds. Help

my iMac os lion 10.7.4 has jerky videos. I've tried YouTube videos with Safari and Google Chrome and the spinning globe appears and the video stops for a few seconds. I can't watch the white house weeklky address because it stops and starts every few seconds. The software is up to date. Just bought this thing in February 2012. Can anyone help me?

Contact Apple Service, iMac Service or Apple's Express Lane. Do note that if you have AppleCare's protection plan and you're within 50 miles (80 KM) of an Apple repair station, you're eligible for onsite repair since yours is a desktop machine. Might also apply to new machines w/o AppleCare.

HT1338 My MacBook Air is very slow. Every time I click the mouse, the spinning wheel appears and remains for up to 30 seconds. Can you help me?

My MacBook Air is very slow. Every time I click the mouse, the spinning wheel appears and remains for up to 30 seconds before the screen changes. This has been happening the past 24 hours. Any ideas?

First, back up all data immediately, as your boot drive may be failing.
If you have more than ten or so files or folders on your Desktop, move them, temporarily at least, somewhere else in your home folder.
If iCloud is enabled, disable it.
Disconnect all wired peripherals except keyboard, mouse, and monitor, if applicable. Launch the usual set of applications you use when you notice the problem.
Step 1
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Activity Monitor in the page that opens.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Step 2
You must be logged in as an administrator to carry out this step.
Launch the Console application in the same way as above. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Post the 50 or so most recent messages in the log — the text, please, not a screenshot.
Important: Some personal information, such as your name, may appear in the log. Edit it out before posting.

While typing a doc in Word, the spinning wheel appeared and froze the Word document. I had another Word doc open at the time. I tried to force quit, but it didn't work. I would like to save it before losing my work, but the spinning wheel blocks me.

While creating a Word doc, the spinning wheel appeared and won't go away. Another Word doc was open at same time. How do I get this fixed while saving my work?

rollrock wrote:
How do I get this fixed while saving my work?
Basically, you don't.
The 'spinning wheel' is simply an indicator that an operation is taking longer than it should. It doesn't say anything about why, or even if it's an error or not. If it's in Word, it could be that the app is hung, or it could be that it is waiting for some kind of user input, or input from another app. (My bet would be on the former.) You could go into Activity Monitor, identify the process that's making it wait, kill it, cross your fingers and hope that it would generate an error that would cause Word to return control to the user (you). If you had the expertise, that is, and the moon were in right quadrant.
Realistically, your only option is to force-quit Word. Once that is done, if AutoRecovery was on, then, with luck, you could recover much of your work. Here
<http://kb.iu.edu/data/ahnd.html>
you'll find a quick overview of AutoRecovery and how it works.
If it wasn't on (it should be on by default), then you're out of luck. Chalk it up to experience, turn it on, and back to the grindstone.

Spinning gear appears and I won't connect to home from the Creative Cloud Desktop.

Spinning gear appears and I won't connect to home from the Creative Cloud Desktop.

Please follow the steps in:
CC Spinning Blue Wheel under 'Home' or 'Apps'?
Creative Cloud Desktop App stuck on blue spinning wheel after update.
Hope it helps you.
Regards
Rajshree

I want to uninstall Acrobat reader. I got support in the community to access my HD and to send to trash the internet plugs in for PDF viewer, but when I try to download a PDF from internet a black screen appears and preview doesn't open

I want to uninstall Acrobat reader. I got support in the community to access my HD and to send to trash the internet plugs in for PDF viewer, but when I try to download a PDF from internet a black screen appears and preview doesn't open

Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

I have a new iPod Touch and one apple ID. I want to use My laptop aswell as my desktop computer for the one ipod, using the same apple ID. I have music on both computers and want to merge the two without losing any music or apps. How do I do this?

I have a new iPod Touch and one apple ID. I want to use My laptop aswell as my desktop computer for the one ipod, using the same apple ID. I have music on both computers and want to merge the two without losing any music or apps. How do I do this?
My iPod has music and apps from my apple ID that I downloaded to my iPod via iCloud and some apps that I got free from the store, straight onto my iPod, but my laptop has some music on it aswell, separate from my other library. I want to put the music from my laptop into my iTunes library which I want to use on both computers. Is it possible to do this?
Thanks.

- You can only sync an iPod to one iTunes library/computer. You can however, manually manage music and videos among different libraries.
Go to iTunes>Help>iTunes Help>Sync your iPod....>Sync You Device>Set up Syncing>Sync your device manually and follow the instructions.
- If y wnat to switch syncing libraries/computer see:
go to iTunes>Help>iTunes Help>Sync your iPod....>Sync You Device>Set up Syncing>Sync your device manually and follow the instructions.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
If all the synced media like music is in the iTunes library of the second computer it is very easy.

Hi, My photo stream used to work fine. But after removing all the photos to separate folders in my computer, my new photos are no longer streaming to my PC. They appear in the photo stream on my other devices - iPhone5 and iPad Mini. It's just my PC

Hi,
My photo stream used to work fine. But after removing all the photos to separate folders in my computer, my new photos are no longer streaming to my PC. They appear in the photo stream on my other devices - iPhone5 and iPad Mini. It's just my PC that's missing the photos.
When I open the iCloud control panel, I cannot turn on the photos. That option is ghosted. I'm running on Windows 7 with iCloud 3.0. Any ideas on how I can fix this? All help is appreciated! Thanks!

Hi Kevinmvb,
Welcome to the Support Communities!
The article below may be able to help you with this. It sounds like you may have moved your photos out of the Uploads folder where they need to reside.
iCloud: My Photo Stream troubleshooting
http://support.apple.com/kb/TS3989
Cheers,
- Judy

Hi. I purchased a new ipad mini and my brother already has iphone 4,so how can i avoid sharing the same contents that are on his phone? Will creating an other apple id help us in seperating our facetime and icloud accounts as we share our laptop to sync ?

Hi. I purchased a new ipad mini and my brother already has iphone 4,so how can i avoid sharing the same contents that are on his phone? Will creating an other apple id help us in seperating our facetime and icloud accounts as we share our laptop to sync ?

Have a read here...
https://discussions.apple.com/message/18409815?ac_cid=ha
And See Here...
How to Use Multiple iDevices with One Computer

My husband and I both have an i phone. When I send him a message it sends the message to myself as well - the same happens when he sends to me. How can we correct this?

My husband and I both have an i phone. When I send him a message it also sends it back to my phone. The same happens when he messages me. His messages are also picked up on my i pad.How can we correct this?

Are you both using the same Apple ID?
Also check Settings > Messages > Send & Receive > make sure it only contains your unique phone number and e-mail address de-select those entries belonging to your husband.
Do the same on his phone (de-select yours)

I get redirected to unwanted web sites during searches from the browser ONLY, never from the toolbar. Is this the same malware problem as discribed for redirects from BOTH the browser and the toolbar?

I get redirected to unwanted web sites during searches from the browser ONLY, never from the toolbar. Is this the same malware problem as discribed for redirects from BOTH the browser and the toolbar?
== This happened ==
Every time Firefox opened
== was happening with Internet Explorer, continues with Firefox

Did you do a malware check?
Do a malware check with a few malware scan programs.
You need to use all programs because each detects different malware.
Make sure that you update each program to get the latest version of the database.
http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
http://www.superantispyware.com/ - SuperAntispyware
http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and [[Searches are redirected to another site]]
(the MozillaZine KB is currently down, so you may need to try again later)

I just update my iMac from Mountain Lion to Mavericks and the application are slow to open. The same happens to opening webpages . Please help

just update my iMac from Mountain Lion to Mavericks and the application are slow to open. The same happens to opening webpages . Please help

Resetting your Mac's PRAM and NVRAM
Intel-based Macs: Resetting the System Management Controller (SMC)
Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Reinstalling Mavericks, Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion, Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

I deal with a itunes update problem when i try to update i get coneection has timed out error! i had the same problem when i had vista.. yesterday i formated my pc but i still have the same prommblem. i dont deal with such problems on direct downloads.

i deal with a itunes update problem when i try to update i get coneection has timed out error! i had the same problem when i had vista.. yesterday i formated my pc but i still have the same prommblem. i dont deal with such problems on direct downloads.i have this problem only with tunes. maybe my conection freezes for a sec idk

Sorry I gave this a 'this helped me' but after a long struggle I found some ticked box somewhere from some unauthorised chrome extension blaaa....... the link you gave was great, not only did it confirm all the bad things google is supposed to be up to it provided a better browser. Cheers man.
Anyone who find this; I disabled all extension in chrome. I then searched the word proxy in the settings section. A button came up, "change proxy settings" I clicked on it. Earlier it was greyed out as an extension was interefering.. It brought up a box with my own settings from my computer. Then I clicked LAN settings, then unchecked the 'Use a proxy server' button.
P.S. If you're using chrome, bail, and dowload Komodo Dragon. It's virtually identical, but you're not tracked, and you can use chrome extensions, and you can quickily transfer your chrome preferences into it.

HT5675 This update, upon booting, has caused my disk space to fill up and my system freezes up. The same happens to my coworker's computer. We both watch the remaining disk space decrease and the "spinning rainbow appears" and we must restart. What do we

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