HT5687 I cannot find my proof of purchase

I cannot find my reciept or any proof of purchase

Lalita1985,
none of us can help you with finding your receipt or other proof of purchase.

Similar Messages

  • I bought songs on itunes through my iphone. When I went to plug my iphone into my computer to sync, itunes asked me to restore. I backed my phone up, but now i cannot find the songs i purchased through my phone. How do i get back the songs?

    I bought songs on itunes through my iphone not too long ago. When I went to plug my iphone into my computer to sync, itunes asked me to restore my phone. I backed my phone up, but now i cannot find the songs i purchased through my phone. I've looked for the songs in the itunes store, but it said that i had not purchased any of the songs.How do i get back the songs?

    There is a backup plan after doing the Restore.  Read this.

  • I need to get a refund on an audio book I bought from itunes but I cannot find it on my purchased list on my account.  Where do I do this?

    I need to get a refund on an audio book I bought from itunes but I cannot find it on my purchased list on my account.  Where do I do this?

    If you downloaded it on your Mac's iTunes then it should be in the Books part of your library (Audiobooks if you are using OS X Mavericks), if on an iOS device then it should be in the device's Music app.
    By 'purchased list' you mean yoru purchase history or the Purchased link for redownloading ? If the latter then audiobooks are a one-time only download from the store so they won't show in Purchased for redownloading, you need to copy or sync it to the computers or iOS devices that you want it on.

  • How can I get my serial number for Lightroom 3? I can't find my proof of purchase

    I dealt with your chat staff for hours and did not get anywhere but upset. I have uploaded Lightroom 4.4 as a trial version. I purchased Lightroom 4 and provide my serial number then it asks for the prior serial number for Lightroom 3. The serial number that I have has letters and numbers and will not work. Please provide me with a serial number so that I may complete my install.  Please provide a phone number that can help me with this request.
    Thanks

    As noted by JimHess the Educational version comes with a CODE and INSTRUCTION for what you need to do to get a valid serial number.
    You must follow those instructions to get a valid serial number for LR 3.
    But I must add that if you had lightroom 3 since it was released, even the educational version, you must of at one time gotten the serial number for it.
    I'm not sure, since that version is now at least 4 years old (my copy is dated 2009), but I doubt Adobe is still running the serial number redemption service for lightroom 3.
    So if you can't find the serial number for that version of LR 3 you will need to buy a Full Version of either LR 4 or LR 5

  • Help!  Got new iPhone and changed apple ID password - now I cannot find the ringtones I purchased on old phone

    I purchased ringtones through iTunes on a iPhone 3G and and iPhone 4S.  Both of these phones were company phones.  When I left that company in March 2013, I turned in the 4s to the company (still have the 3G). The day I turned in the old company phone, I went to my local AT &T store and purchased a iPhone 4S for myself and immediately changed my apple ID and password.  While I have been apple to retrieve all of the music/songs I purchased through iTunes, I have not been able to retrieve any of the many ringtones I purchased on both the 3G and the original 4s.  Can somebody please tell me how I can get these ringtones On my newer 4s?  If need be, I can go to the company I worked for and use my old iPhone 4S.  Thank you for your help.

    You cannot redownload ringtones.  They will only be where you put them.

  • I cannot find my recent music purchases in my library. Has something changed?

    Hi, I have recently purchased some new songs but can not seem to find them under my regular library. Has something recently changed? I keep dowloading it but still doesnt show in my library.

    Sort your library by Date Added, and the newest addtions will appear at the top.
    Make sure the search oval is empty, and if you are using Column Browser, make sure that "All" is highlighted in each column.  Either of these can prevent items from showing in Music view.

  • How to find my proof of purchase.

    I'm trying to unlock my phone from orange but it's proving to be impossible. They're wanting to see proof of my repayment happening from Apple but I dont remember when this happened. Iv been told to find it on my support profile but I can't see any options for it. I would appreciate it if someone could help me as I don't know what to do, thanks x

    It's been over 5 hours for me. I called AppleCare and they said I should get my code sometime today and to call back if I don't. I really hope I get it soon.

  • Cannot find audiobook I just purchased. amount was deducted from my account

    Just purchased audiobook, money was deducted from my account but, book is nowhere to be found.  Help!!!

    iTunes Match is for music only.
    If you purchased it on your phone, and the purchase went through successfully, then it should be in its Music app - when you have audiobooks in the Music app you should get an Audiobooks tab at the bottom of the app, possibly via the More button. Does that show ? Or does it show in Settings > General > Usage > Manage Store (under the 'storage' heading) > Music (when there are audiobooks on your phone there will be an 'audiobooks' section there) ?
    If you can find it then you can copy it over to your computer's iTunes library via File > Devices > Transfer Purchases menu option so that you can take a backup copy of it.

  • Help, I cannot find 2 books I purchased on iTunes ... Why?

    I downladed 2 books, and though it says they are downloading, I do not see any evidence of that.  So I quite itunes and got back in and tried it again.  It recognizes that I did purchase the books but the downloading is not occuring...???  I also noticed in the Column browser that the "iBooks" icon is no longer present?  I do have one book that I downloaded last year and it is accessible on my iPhone but I gues (now) not on my computer.  So I guess I am a little upset with the guys and gals at apple.  I sure hate Steve Jobs is no longer with us ... I think he would make that correction happen very quickly!
    I do have the iBook app on my phone I even deleated it and then reloaded it again but I think I will delete it then reinstall it and see if that works!

    frederick47 wrote:
    I also noticed in the Column browser that the "iBooks" icon is no longer present?
    Are you really still running Snow Leopard (OS X 10.6.8) as it says in your profile above?  Or might you have upgraded to the current OS X 10.9.2 Mavericks?
    If you're running Mavericks, there is now a separate iBooks app in Mavericks.  Look for it on your dock.

  • Cannot find my itunes purchases on my ipod or itunes anymore. can anyone help?

    hi
    i recently bought a new mac and salvaged all of my lost ipod music and re synced everything. But i cannot find any of my purchased itunes items? a lot of music videos etc.. any ideas?

    hi
    Problem is the old/original computer no longer exists, so no idea where they are backed up,
    all i have is original and freshly synced ipod (all good) and new mac with itunes (all good) BUT the video purchases do not seem to exist on either?
    any ideas?!
    Thanks, Tom

  • HT5694 I have lost my proof of purchase

    Hi,
    I have had my Mac book stolen & I can't find any proof of purchase, packaging etc.
    The Mac Book was purchased 2009 and I registered the Mac Book on the day of purchase.
    I have saved various bit of info, the Serial No: W8******7XJ
    Can you verify this please?
    regards
    Matthew Rowe
    <Personal Information Edited by Host>

    Before you get too worried about proof-of-purchase, log in and check here:
    https://supportprofile.apple.com

  • Help finding IMEI number and proof of purchase for lost iPhone!

    Hi everyone,
    I recently lost my iPhone 4 and for the life of me cannot find any record of my IMEI number, which I will need to make an insurance claim.  Does anyone know where I might be able to get a hold of this for instance through iTunes on the computer that I backed it up on, or over iCloud?
    Also, for the insurance claim, I need to have a proof of purchase.  I no longer have the receipt from when I bought it (in an Apple store), however, would it be possible to get something through Apple themselves that would act as a proof of purchase?
    Many thanks in advance!
    Nick

    The SN is on your box, you can also find it by going to iTunes>Preferences(under the edit menu in Windows)>Devices...hoover your mouse pointer over your iPhone backup, & a popup will appear showing your SN & IMEI number.
    As for a copy of your purchase receipt, call AppleCare, or login to your support profile online.

  • HT201272 I made two software purchases back in early 2012 and they are not showing up in my purchase history.  I want the software on my new laptop and I cannot find it.  What do I do?

    I'm not finding software I purchased in my purchase history.  Can anyone help lead me to where to find it.  I have the software on my IMac and want to install it on my new laptop.  I cannot find it?  Help!
    Thanks,
    Chad

    If they are iOS apps and you are signed into your computer's iTunes with the same account that you originally bought them with then they should show in the Purchased link under Quicklinks on the right-hand side of the iTunes store home page.
    If they are Mac apps bought from the Mac App Store and you are signed in with the same account, then they should show under the Purchases tab in the Mac App Store.

  • Cannot find apps purchased for iPhone and iPad in iTune

    My iMac 27 running very slowly under Mavericks and since the upgrade of iTune to version 12.01.26 being impossible to complete a sync of my iPhone and iPad I decided to completely reset my iMac 27. Before doing this I copied all the files I wanted to keep on my MacBook Pro (including all my music and apps for iPhone and iPad).
    The OS X Mavericks being no longer available on the App Store I completely reset my iMac 27 and installed OS X Yosemite 10.10. Once this was done I copied back all the files I wanted to keep from my MacBook Pro (running Mavericks) to my iMac 27 (now running Yosemite). There was no problem with all my music now appearing in iTune. However I cannot find any of the apps I bought for my iPhone and iPad and which I copied back from my MacBook Pro (running Mavericks) to my iMac 27 (now running Yosemite).
    All the copied back apps appear correctly in the following directory of my iMac 27 :
    Musique/iTunes/iTunes Media/Mobile Applications/
    However none appear in any of the 5 sections in the Apps section of iTune.
    I decided to purchase an app in the App Store to see where the related file would appear and it appears in the same directory as stated above. I can see the icon of this newly purchased app in the app section of iTune but none of the apps I recopied from my MacBook Pro. Moreover when I go in the app store to see the newly purchased app I can see that it has been downloaded. However when I try to do the same for the apps I have already purchased and recopied the App Store tells me to purchase them. When I try to do the same on my MacBook Pro the App Store tells me that the apps have already been purchased, though they were the copied apps from my iMac 27 before full reset.
    Can someone help me to get all my previously purchased apps in iTune on my iMac 27 so I can sync my iPhone and iPad without loosing all the apps which appear on them ?

    Fruit Ninja has a unique iPhone version and a unique iPAD version. So for this particular App you can buy both. That said, if you decide to buy the iPhone version, the iPhone version will also work on your iPAD too. But the iPAD version which you have already purchased will not work on the iPhone.
    So to summarize, iPhone apps will work on iPAD, but iPAD unique or specific apps will not work on the iPhone. Some apps are designed to work on both beyond the features of just the iPhone app. The Fruit Ninja HD unique or specific iPAD app will not work on the iPhone.

  • I have purchased a ringtone in the iTunes Store for my iPad, and I cannot find the download together with my music. I have received the invoice but I have no product. I am working with iOS6, if that helps. Can anybody help me?

    I have purchased a ringtone in the iTunes Store for my iPad, and I cannot find the download together with my music. I have received the invoice but I have no product. I am working with iOS6, if that helps. Can anybody help me?

    I am confused. Do you mean you found the music, not the tones, or you can't find either?
    If the former, then this is normal. You can't redownload tones from the Cloud.

Maybe you are looking for