HT5699 Hi.  I forgot the answers of my security questions , what should I do?

Hi.  I forgot the answers of my security questions , what should I do?

Read this about how to change the security questions: http://support.apple.com/kb/HT5312
If you can't use these procedures you will have to contact Apple. See http://support.apple.com/kb/HT5699
You can also call your country number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.
You can also go to the ExpressLane at https://expresslane.apple.com and then iTunes > iTunes Store > Password and Security Questions and fill out the form.

Similar Messages

  • HT201303 Forgot the answers to my security questions, what should I do?

    I forgot the answers to my security questions because I made them so long ago. But now, when I try to buy a movie, apple asks me for my security question answers and I don't know them. How can I 'rewrite' my security answers, so I can finially buy a movie?

    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • I forgot the answers to my security questions, how should i reset them because I am not getting the email to reset them?

    I forgot the answers to my security questions, how should i reset them because I am not getting the email to reset them?

    Contact the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.

  • I recently put money on my itunes account but the problem is when i went to purchase music the credit card information needed to be deleted and i forgot the answers to my security questions what do i do?

    I  recently put money on my itunes account but the problem is when i went to purchase music the credit card information needed to be deleted and i forgot the answers to my security questions what do i do? I was told by a friend of mine that all i had to do was call apple support and i would be able to re start the secruity answers.

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
    (96653)

  • HT5787 I forget the answer for my security questions ,, what should I do ?

    Hello , I added ituns card 100 .. I try to buy someting from the Appstore but i cant ! they ask for security questions !
    I forget the answer for my security questions ,, what should I do ?
    thanks

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    (88835)

  • HT201303 i forgot the answer to my security questions what can i do?

    I just got a new ihpone and i was trying to buy a ringtone but it didnt let me it asked me for my security questions but i cant really remmeber the answers so i can;'t buy my effin ringtone, so what can i do to reset the questions or know the answers!!

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Press Continue;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send.
    You should get a response within 24 hours by email.

  • I don't know the answer to my security question what should I do

    I need help

    How to reset your Apple ID security questions.
    Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
    Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
    Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'.  This will generate an automated e-mail that will allow you to reset your security questions.
    If that doesn't work, or  there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
    Next, go to https://getsupport.apple.com
    (If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
    Choose 'More Products & Services', then 'Apple ID'.
    A new page will open.
    Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
    Click the blue 'Continue' button.
    Select the contact option that suits your needs best.

  • TS3297 I forgot the answers to my security questions what do I do?

    Help!

    Click here and search the article for '2 out of 3' without the quotes; this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
    (74407)

  • HT5312 What should i do if i forgot the answers of my security question?

    What should i do if i forgot the answers of my security question?  I

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

  • I need to change my rescue email because it's not valid any more and I forgot the answers of my security questions I need your help pleasd

    I need to change my rescue email because it's not available anymore and I forgot the answers of my security questions so I didn't receive any email because of my invalid hotmail sorry if my English isn't good but I hope you understand what I mean thanks for your cooperation

    You need help from an Apple employee. We are just other users like you are. Go here, find your. Up try and contact Apple.
    http://support.apple.com/kb/HT5699
    This site might even work better if you want to make a phone call. Ask for Account Security.
    http://support.apple.com/kb/HE57

  • I have forgot the answer to my security question and am unable to buy games. any suggestions?, I have forgot the answer to my security question and am unable to buy games. any suggestions?

    I have forgot the answer to my security questions and unable to download new games from itunes. Any suggestins ?

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • I forgot the answers to my security questions unable

    I forgot the answers to my security questions and exceeded maximum my email reset was blocked.

    If you've disabled your account by guessing the wrong answers then you might be able to re-enable it via 'reset your password' on http://appleid.apple.com
    For your security questions, if you have a rescue email address on your account then you can use that to reset them : http://support.apple.com/kb/HT6170
    If you don't have a rescue email address then you will have to contact Support in your country to get the questions reset - they should also be able to re-enable your account if you can't do so via the above.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
    Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • How can i reset my Apple ID password if i forgot the answers to my security questions and my rescue email no longer exists?

    how can i reset my Apple ID password if i forgot the answers to my security questions adn my rescue email no longer exists?

    You will need to contact Support in your country to get the password and security questions reset : http://support.apple.com/kb/HT5699
    When it's been reset you can then use the steps on this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5620

  • HT5312 I didn't make a rescue e-mail and now i forgot the answers of my security questions!!' And the apple support contact wont open???

    I didn't make a rescue e-mail and now i forgot the answers of my security questions!!' And the apple support contact wont open???

    I'm not sure what you mean by the 'apple support contact wont open' (?). If you mean the 'contact iTunes Store support' link on the page that you posted from I've just tried it and it seems to wok ok for me, though I haven't gone as far as to actually contact them.
    You can contact either iTunes Support or Apple to get the questions reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use the steps on the page that you posted from to add a rescue email address for potential future use, or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • HT5312 I forgot the answers to my security questions and my iPod won't let me buy anything unless I put them in. What do I do?

    I forgot the answers to my security questions and my iPod won't let me buy anything unless I put them in. What do I do?

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95679)

Maybe you are looking for

  • Suddenly can't connect to music store

    i suddenly can't connect to the music store. When I try to connect to the music store I get: iTunes could not connect to the Music Store. The network connection was reset. Make sure your network connectionis active and try again. I also haven't been

  • Songs out of order?

    I recently imported several CDs to my iTunes library, and for some reason, some of the songs are appearing out of order. I have read the discussions regarding this on the message board (probably not all, but four or so?), and it doesn't seem to be th

  • ORA-23326: object group "PUBLIC","REPG" is quiesced

    I am using Oracle 9i Enterprise Manager. I have two servers with databases isb.city and rwp.rawat. I completed the whole process of Multimaster Replication. I am working on the SCOTT schema as test. Right now I am working on LAN. Two servers are conn

  • Is there an update for Raw formats for Canon Eos 6d in Iphoto 9?

    I've just gotten an EOS 6D and the photographs I have taken will not upload into Iphoto 9.  Is there a software update available.  I don't want to upgrade to Aperture or Iphoto 11 ?  The only download I can find supports both Iphoto 11 and Aperture 3

  • TS1347 I phone 4s - my calendar has no + sign on it and I can not add events.  HELP

    I have an I Phone 4s and have never been able to add events to the calendar.  The phone has NO plus sign.  Syncing with I Cloud does not help.  The only thing I can do on my calendar is see the dates.   Can you help?