HT5699 How can u change your security question if u forgot them with out changing anything esle??
How can u change your security question if u forgot them an without changing anything??
Alternatives to Reset Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Start here to find your country, and how you can contact Apple:
Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Support in your country and ask to speak to Account Security.
Customer Service: Contacting Apple for support.
How to Manage your Apple ID: Manage My Apple ID
Similar Messages
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How can you recover your security questions if you forgot them?
Need help
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
HT1918 How to change your security questions if u forgot them on iPhone iPod and iPad
how to change your security questions if u forget on iPhone iPod or iPad
Welcome to the Apple Community.
Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
If that doesn't help you might try contacting Apple through iTunes Store Support -
How can you change your security questions because you forgot them?
I forgot my security questions so iTunes won't let me download songs.
From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
How to change your security questions if you forgot them?
I really need help with this I really want to buy apps but I forgot my security question answers
You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(108216) -
Is there a way to change your security questions if you forgot them?
I have the iPod Touch 4th generation and I recently got a iTunes gift card and I enerted the code and now I have money on my account. But, when I go to but a song, it tells me I have never purchased any thing on my iPod (which I have purchased stuff on there before) or any computer that I do it on. When it tells me that, it gives me the security questions that I forgot. Can I change them with out having to enter them? Is there a way I can get the answers sent to my e-mail? Answers are much appriciated!
1. No, you can't, except as noted below.
2. Only if you've previously set up a rescue email address. If not, see #3.
3. You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94230) -
How can i reset my security questions if i forgot them?
I forgot my security question and now i need the in order to buy a app. What can I do?
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
How can you reset your security questions??
how can you reset your security questions if you forgot them???????????
You can go to appleid.apple.com, sign in, click on password and security and if you have a rescue email on file you can select to send an email to reset them. If the option is not there you will need to visit expresslane.apple.com to request to have them reset.
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HT4990 how can you reset your security questions if you have forgot them
How can you reset your security questions if you have forgot them.?
You may find solutions if you look under More Like This at the right of this page. If not, this forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store and hence not the best place to get assistance with this problem. You'll be most likely to get additional help with this issue if you ask in the general iTunes forums where this question has been asked and answered in a number of other threads.
Regards.
Message was edited by: varjak paw -
HT201363 How can you reset your security questions if you can't remember the answers?
Hello! my question is how can you reset your security questions if you don't remember the answers?
You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106484) -
HT201363 How can I change my security questions if I forgot them?
How can I change my security questions if I forgot them?
Forgotten Security Questions / Answers...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions
Note:
You can only set up and/or change a Rescue Email Before you forget the questions/answers. -
HT5312 how do i reset my security questions?i forgot them and i locked up my apple id
how to i reset my security questions? i forgot them and i have locked up my apple id
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100089) -
How do i reset my security questions if i forgot them?My account is already locked
How do i reset my security questions if i forgot them?My account is alreadt locked.
http://support.apple.com/kb/HT5312
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I can't answer my security questions because I forgot them...HELP
I can't answer my security questions because I forgot them...HELP
Change answer to security question
See 4th question from the bottom
http://support.apple.com/kb/HE37 -
HT5312 I need to change my security questions because I forgot them and I don't know how.
I need to change my security questions because I can't remember them. how do I do it?
Welcome to the Apple community.
Start here, and reset your password, you will receive an email with your new password, then go tomanage your account > Password and Security and change your security questions.
If that doesn't help you might try contacting Apple through iTunes Store Support
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