HT5699 i brought this computer by a pron shop but i can't get buy anything from the app store
Need help
The system is tied to the Apple ID of the previous owner. The system should have been wiped clean and the original OS installed on it before you got it.
You will need to do that in order to use the system. How you do that depends on what OS was originally installed on the machine when it shipped from Apple.
You can use the system, type, model identifier or serial number at the Apple site to get this info
See How to identify iMac models
Message was edited by: Frank Caggiano - fix typos
You mention computer in your question but posted in the iPad community. Is it a Mac or an iPad?
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I'm begining to hate all apple products. I have had an iphone for three years maybe; now when I try to buy an app it says that I need to answer the security questions. I answer them and it says I answered them wrong. there's no place to reply to APPLE THAT I FORGOT the answers.
If you have a verified rescue email attached to the apple id then follow the article below to get an email to reset the security questions:
http://support.apple.com/kb/HT5312
If you don't have a rescue email or you don't receive the email then you will need to contact AppleCare for assistance. Follow the article below to find the number in your country:
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I updated my iPad 2 OS to iOS 6.0..after that I am unable to download or update anything from the App Store. The MSG I get is "id not valid for US store. Go to Indian store for purchase"..never faced this problem earlier before the update to OS 6..help!!
Apple's response to my email:
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Apparently it's related to the Firefox plug in.
This isn't exactly a solution but more of a way to avoid opening PDFs with Firefox's plug in.
1. Highlight "Tools" from the Menu Bar in the top left of the screen (or click "Options" if using the Firefox Compact Menu)
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Hello. I created my apple id on a computer but whenever i try to use it on my (new) iphone, it says "review" after which nothing happens. I have not been able to purchase anything from the App store. Is there something i'm doing wrongly?
Have you looked in your email for a confirmation of the new apple id?
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What does mzcommerce.credit balance mean? I can`t buy anything on the app store because I get this message?
Read more: What does mzcommerce.credit balance error mean on itouch? - Getting this message while trying to download apps all of the sudden :i just received the same error.. checked everything in my account and cant find anything wrong.. i have also been getting some weird imap.gmail server not found i looked through all the boards and nothing is working.. i just recently upgraded to ios 5 and thats when the issues started
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What would you advice I do? I purchased this iPad in dec 2013.Double tap your home button to bring up the most recently used apps.
You'll see the app icon below and a screen shot of the app page above.
With your finger swipe the app page above the app icon upwards to fully close the apps (you should do this regularly).
Now, reboot your iPad. Press and hold BOTH the power and home buttons at the SAME time until the Apple Logo appears, then let go of both buttons and your iPad will restart. You won't lose any data or settings.
When your iPad comes back up, see if you can download again. -
Please help if you can.
Try This...
Close All Open Apps... Sign Out of your Acount... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
I have gone to the apple website and changed my password already. I logged in on settings on my phone with my new password, and a box popped up saying I needed to verify my credit card. When I go there, it says I am disabled still and I can't do anything. Then when I go to the app store, it still says my Apple ID has been disabled. Please help! I am technology impaired...
Hello jek28,
Thanks for using Apple Support Communities.
If you're getting the message that your Apple ID has been disabled for security reasons, then please follow the directions in the article below to resolve the issue.
If your Apple ID has been locked - Apple Support
Have a good one,
Alex H. -
I can no longer urchase anything from my app store even if it is frree how do i fix this?
i can not purchasr anything from my app store due to my iphone 5c telling me there's a billing problem with a previous purchase. please update your payment method.
contact iTunes support https://getsupport.apple.com/Issues.do
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I have erased my hard drive, so I can't buy it from the app store, even so - I can't find it. I do not have a disk that works with this computers software either.
I'm a little confused by your post. What exactly is it that you're trying to do, and what OS (if any) is installed right now?
If your computer originally came with an earlier OS and you have lost your disks, you will need to obtain those to restore it to its original condition. You can buy the retail 10.6.3 disk if your original OS was earlier than that ; otherwise you will need the exact grey original disks, which Apple can provide if you call them.
If Lion is not available on the App Store, again, Apple should be able to sell you a redemption code to allow you to install it - but you would have to install 10.6 first to get access to the store.
Matt -
Computer freezes when downloading yosemite from the app store
I am trying to upgrade my older iMac to Yosemite but everytime I try to download it from the app store, it crashes my computer. Anyone had a similar problem or a suggestion?
Do you meet the requirements for Yosemite?
To upgrade to Yosemite you must have Snow Leopard 10.6.8 or Lion installed. Download Yosemite from the App Store. Sign in using your Apple ID. Yosemite is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mavericks/Yosemite - System Requirements
Macs that can be upgraded to OS X Yosemite
1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table - RoaringApps.
What is crashing the computer? Is it crashes when you run the installer or does it crash while downloading from the App Store? What error messages do you get? -
I kept getting this upgrade prompt from the App Store to upgrade free to OS10 Yosemite. So I finally did on my 4 year old iMac and now it appears to be stuck just spinning on that stupid ball that means trouble and it is not progressing. Anybody got any idea what I do now? Thanks.
I don't think you would get a thing from the App Store running 10.3.x on a PowerBook. It would help if you told us what you really are using and what version of OS X you were running.
It would also help to tell us what the "stupid ball" is. In fact it would be a big help to give us a thorough and intelligible description of your situation so we don't have to guess. -
I just updated my iTunes and now all of a sudden my iPhone is not syncing into iTunes. When I plug my iPhone into my computer, a thing pops up on my iPhone saying "Do you trust this computer" and I press "Trust" but it still doesn't do anything.
Sorted it out. If anyone has this problem i reccommend visiting http://forums.ilounge.com/ipod-classic-ipod-5g-video/237546-ipod-classic-80gb-fr eezes-itunes-need-restore-plz-help-2.html#post1403546 there's some pretty good advice on it. have to go into control panel and re-format iPod into NTFS file. good luck.
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