HT5699 I forgot my security questions what can I do
I'm trying to buy a movie and it ask for security question I don't know the answer
Go back to the article you asked this question from and pick a method of contacting Apple; posting in these boards isn't one of them. If there's none listed for your country, click here and fill out the form.
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Similar Messages
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I forgot my security questions, what can I do?
I forgot my security questions, what can I do?
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103388) -
I forgot me security questions, what can i do.
I forgot the answear to my security questions, what can I do.....
Do a forum search or look at More Like this on the right side of this page.
Your question is asked and answered many, many times every day. -
I know my e-mail and password but forgot my security questions, What can i do?
i know my e-mail and password but forgot my security questions, and im not able to access my app store account, what can i do
Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(81755) -
HT5312 Hi I forgot my security question What can I do?
hi
i forgot my security question!
what can i do?
and block my appl id now!You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95638) -
Can I move Itunes money from one account to another? Also can I change my security questions? unfortunately I forgot my secuirty qustions and therefore I cannot buy things on my account.
Any help would be gladly appreciated.
Thanks in advanceNo, you can't move money.
Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID? --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
Some Solutions for Resetting Forgotten Security Questions - https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions - http://support.apple.com/kb/ht5312 - "If you can't recall your Apple ID security questions and answers, the optional rescue email provides a way to reset them. Additionally, all future security-related emails for your Apple ID will be sent to the rescue email address."
Jan 2014 post about contacting Apple to reset security questions - https://discussions.apple.com/message/24543247 and https://discussions.apple.com/message/24671039 -
HT5312 I forgot my security questions , what can I do ?
Hi ! Today I bought a iTunes card to download music and it's asking for my security questions , truly I don't remember them and I just want to download music , can you help thanks !
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
What if I forgot my answer for the security question, what can I do?
I can't buy things with my account. I forgot the answer for my security question, what can I do to reset the security question?
http://iforgot.apple.com.
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HT201363 I forgot my security question what do I do so I can reset it
I forgot my security question what do I do so I can reset it
You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(108132) -
Dont have a rescue email and forgot my security questions , what should i do , need help!
You will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
HT2105 I forgot my security questions how can I find it
I forgot my security questions how can I find it
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
I forgot my security question you can not buy please help thank you
I forgot my security question you can not buy please help thank you
The Three Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
hi there...i forgot my security questions how can i reset it because everytime i try to reset it it always ask me my old security questions...
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(101644) -
HT5312 Hi I forgot my security questions how can I reset?
HI I FORGOT MY SECURITY QUESTIONS HOW CAN I RESET THEM?
Go back to the article you asked this question from and use the link to contact the iTunes Store staff in the 'Additional Information' section. If you don't already have a valid rescue email address, you can't reset the questions yourself, and nobody on these boards can reset them for you.
Setting up a rescue email address requires correctly answering two of the questions.
(92850) -
HT1689 hi i forgot my security questions. how can i get them?
hi i forgot my security questions. how can i get them?
Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(85887)
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