HT5699 I forgot my security support question and answer, what should i do?

I forgot my security support question and answer, what should i do

See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
 Cheers, Tom

Similar Messages

  • HT4623 When asking the security questions it won't allow me to 'choose' the third question and answer. what do I do?

    When I want to buy an app the security questions come up. First and second questions are fine. When I get to third question and answer it won't let me Choose a question. It highlights blue then won't go any further in the process! So I can't buy or download any apps!

    This has been a very common problem this weekend. Some people have been able to get by this by accessing itunes on a computer. If you do a search for this problem in the forum, you will see the multiple postings.

  • TS1702 I forgot security required 3 questions and answers.

    I forgot my secure required 3questions and answers.
    So I don,t buy the app.
    Please check it out.

    I want to buy the app for I.pad.
    But I don,t buy it because I forgot my password and your secured required questions and answers.
    I change my password successful. But i don,t know
    your secured required questions and answers
    I want to buy the apps.

  • HT1212 I forgot my security questions and answers

    Forgot my security questions and answers what do I do?

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95682)

  • HT5699 I forgot my ID security questions and answers, and I live in Saudi Arabia. please note that I dont have a rescue email address.

    I forgot my ID security questions and answers and I dont have a rescue email. please note that I live in Saudi Arabia.

    Use the phone number for Saudi Arabia on the HT5699 page that you posted from to contact support - it's an international call here to the UK
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT5699 I forgot my ID security questions and answers? iPhone 5 ios 7.0.

    I forgot my ID security questions and answers? iPhone 5 ios 7.0.

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5699 i forgot my security questions and answers

    Hi
    I forgot my security questions and answers
    .. can you call me at that number
    bcz im living now in saudi arabia 
    thank you for your time
    <Edited by Host>

    Please do not post personal information on a Public Forum.
    I have requested the Hosts remove it for you.
    Almast wrote:
    I forgot my security questions and answers
    Forgotten Security Questions / Answers...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email Before you forget the questions/answers

  • HT5312 I forgot security questions and answers.  Now security section has been locked.

    I have not used my I tunes card.  I forgot my security questions and answers.  Now security section of my apple account has been locked.  How can I use my card?

    If you've disabled your account then you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
    You might then need to log out of your account on your iPad by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it
    For your security questions, the HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699 (you can also try this link if you can't get your account enabled via the above)
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • I forgot my Apple security questions..but the "send an email to reset your security questions and answers to rescue email" is not be available

    I have some problem with my Apple ID..I forgot my Apple security questions..but the "send an email to reset your security questions and answers to rescue email is not be available".
    I do not live in the US so I cannot call Apple Support. How else can I reset my security questions?

    The Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I forgot the answers to my security questions in the apple store, I can reset my security questions and answers?

    I forgot the answers to my security questions in the apple store,  how can I reset my security questions and answers?

    The Best Alternatives for Security Questions and Rescue Mail
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contact Apple support.
        c. Rescue email address and how to reset Apple ID security questions.

  • HT1420 i forgot my answers to my security questions, how do i setup new questions and answers?

    I have forgotten my answers to my security questions, how do i setup new security questions and answers?

    Welcome to the Apple Community.
    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • I have some problem when I want to download app in iTunes some security question ask me about my visa when I right my visa number I got an errors and on top of the page told me go to iTunes support I do these things and now what should I do

    I have some problem when I want to download app in iTunes some security question ask me about my visa when I right my visa number I got an errors and on top of the page told me go to iTunes support I do these things and now what should I do

    Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
    You can contact iTunes Support via this link : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT5699 security questions and answers...

    hi i have a new ipod and i have forgot the securtiy questions and answers therefore i can not download any music or apps how can i sort this problem?

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (86554)

  • HT201303 I forgot my security questions and answers, how can i retrieve my answers? Please reply! Thanks :)

    I forgot my security questions and answers, how can i retrieve my answers? Please reply! Thanks :)

    Welcome to the Apple Community.
    Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
    If that doesn't help you might try contacting Apple through iTunes Store Support

  • HT5312 I've forgot security question and answer, how can I add rescue mail address and how can I reset my security question and answer?

    I've forgot security question and answer, how can I add rescue mail address and how can I reset my security question and answer?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105466)

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