HT5699 Security  question

I have problem with my Apple ID. I forgot answers to security questions and I can't download anything now. I can't call to support group because I live in Ukraine. Anyone know solution of this problem?

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a rescue email address or a Security Questions issue, then see:
         If you forgot the answers to your Apple ID security questions - Apple Support.
         Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

Similar Messages

  • HT5699 security questions and answers...

    hi i have a new ipod and i have forgot the securtiy questions and answers therefore i can not download any music or apps how can i sort this problem?

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (86554)

  • HT5699 Hi.  I forgot the answers of my security questions , what should I do?

    Hi.  I forgot the answers of my security questions , what should I do?

    Read this about how to change the security questions: http://support.apple.com/kb/HT5312
    If you can't use these procedures you will have to contact Apple. See http://support.apple.com/kb/HT5699
    You can also call your country number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.
    You can also go to the ExpressLane at https://expresslane.apple.com and then iTunes > iTunes Store > Password and Security Questions and fill out the form.

  • HT5699 I forgot my ID security questions and answers, and I live in Saudi Arabia. please note that I dont have a rescue email address.

    I forgot my ID security questions and answers and I dont have a rescue email. please note that I live in Saudi Arabia.

    Use the phone number for Saudi Arabia on the HT5699 page that you posted from to contact support - it's an international call here to the UK
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT5699 I forgot answers to my security questions and it doesn't show "reset security questions" and my country is not listed in "contact Apple support" what do I do?

    I Forgot answers to my security questions and there is no "reset security questions" in "manage my Apple ID" and my country is not listed in "apple support" what do I do???

    Try contacting Support via this form and explain and see what they reply with (tell them that you don't have a rescue email address on your account and your country isn't on the HT5699 page) : https://ssl.apple.com/emea/support/itunes/contact.html
    When they've been reset you can then add a rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses

  • HT5699 How can u change your security question if u forgot them with out changing anything esle??

    How can u change your security question if u forgot them an without changing anything??

    Alternatives to Reset Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Start here to find your country, and how you can contact Apple:
             Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Support in your country and ask to speak to Account Security.
              Customer Service: Contacting Apple for support.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5699 Having problem with security question

    Cannot get iTunes card to work having problem with security question

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5699 Im from another country and ive lost the answers to my security questions. Help required

    Hi
    Im from another country and ive lost the answers to my security questions. Help required
    Thanks

    You need to contact Apple, either as described in that article or by filling out and submitting this form.
    (90034)

  • HT5699 How could I see my security questions i need help please

    Please help

    To reset them:
    From a Kappy  post
    The Best Alternatives for Security Questions and Rescue Mail
    1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5699 i can't buy  a song because it ask me for security questions and i answer and it says you did not  provide the right answer

    i can't buy  a song because it ask me for security questions and i answer and it says you did not  provide the right answer

    Go back to the article you asked this question from and pick a method of contacting Apple. Posting in these boards isn't one of them.
    (103148)

  • HT5699 I was trying to buy a movie in itunes for the first time but I don´t remember my answers to apple´s security questions . how can I do? thank you very much

    I was trying to buy a movie in itunes for the first time but I don´t remember my answers to apple´s security questions . how can I do? thank you very much

    Hey antonio.b5,
    Thanks for using Apple Support Communities.
    If you can't recall your Apple ID security questions and answers, the optional rescue email provides a way to reset them.
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/ht5312
    Have a nice day,
    Mario

  • HT5699 i forgot my security question in my apple id

    plss help me i forgot my security question in my apple id ang  i dont have
    rescue email.

    You need to contact Apple to get the questions reset; the article you asked this question from provides one way of doing so.
    (91070)

  • HT5699 I'm trying to reset my security questions, but I forgot my password to my rescue email.

    I was trying to buy something on itunes but it said i had to type in my security questions in first. I forgot them. And I don't know my rescue email password.

    If you can't get that password reset, go back to the article you asked this question from and pick a method of contacting Apple. Posting in these boards isn't one of them.
    (116500)

  • HT5699 I forget my security questions and I want to rest it how I can do that?

    Hi I forget my securit question and I want to rest it how I can do that??

    Security questions on The Apple Site? All you need to Do is hit the Forgot my password Link and add your username or email and it sends you a link. If that is what you are posting about.

  • HT5699 The country I am living in is not on the Apple Contact Support list and I need help with my security questions.

    I am currently living in Tunisia but it's not on the Apple Contact Support list. I need help with my security questions which I cannot remember the answers. There is no link to send a reset email. What do I do?

    Click here and ask the iTunes Store staff for assistance.
    (114040)

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