HT5706 Apple tv

Hi my airplay connection from my computer to my apple tv it doesn't work anymore why?

you likely need to restart computer, appletv and wifi router

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HT5706 Apple TV frozen. How to fix?

My Apple TV is frozen. How do I fix this?

Try a restore
http://support.apple.com/kb/HT4367?viewlocale=en_US&locale=en_US

HT5706 Apple TV Issues

Apple tv will not update. Says can not connect to apple at this time. Been trying for 4 days. All my other devices have been updated and the apple tv keeps cutting out. this is really annoying.

Welcome to the Apple Community.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore.
(You may already have a micro USB cable if you have a camera or other digital device)

HT5706 Apple TV just blinking

Apple TV just keeps blinking, will not start or do anything?

Mine did the same last night after the latest software update. Unplugging the power did not work for me, so I have to do the restore with iTunes. Now I have to restore all the settings.

HT5706 Apple TV 3 light blinking after update attempt, not working

Apple TV not working after update attempt. The Apple TV light just keeps blinking can not turn it off and unplugging it for 30 seconds is not a remedy. I have tried that several times.I have only had this for a few weeks now I am vary disappointed.

Welcome to the Apple Community.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore.
(You may already have a micro USB cable if you have a camera or other digital device)

How to retor apple tv

I'm trying to update my apple tv using itunes, for some unknon reason itunes does not recognze it.
Does any one know on how I can get this done?
Thanks

Hello ecervas68,
Thanks for using Apple Support Communities.
You can update the Apple TV without using iTunes.
Apple TV (2nd and 3rd generation): How to update Apple TV software
http://support.apple.com/kb/ht5706
Apple TV: Unable to restore using iTunes
http://support.apple.com/kb/TS5231
Also check for updates in iTunes, you can follow this in iTunes to restore also.
Apple TV (2nd and 3rd generation): Restoring your Apple TV
http://support.apple.com/kb/ht4367
Have a nice day,
Mario

HT5706 How do I update my software on my Apple TV if the television isn't supporting my ATV anymore since the last update. Can I update through iTunes?

Since I last updated ATV my own tv no longer supports my ATV. On my HDMI channel it is picking up different Hz levels ranging from 18 Hz to 180 Hz when ATV is plugged in. A few times some white lines have appeared on the screen as though it is trying to connect. I have tested a different HDMI chord and that didn't have any effect and I've reset my Wi-if router. My tv still supports my bluray DVD player through the HDMI port. I want to update my ATV as I think that will fix the problem, but I can't see the menu on the tv to do so. Is there any way I can do this via iTunes or iPad?

What TV are you using? Did you try switching ports?
Yes, you can connect to iTunes via micro usb. It will restore the system and install the latest firmware.
http://support.apple.com/kb/ht4367

HT5706 trouble staying connected to air play with Apple TV even though my device is still connected to the internet and playing.

I am having trouble staying connected to air play with Apple TV even though my device is still connected to the internet and playing.

Troubleshoot the network connectivity issues.
Power cycling the ATV and router is generally a good place to start.

HT5706 I have not used my apple tv in a few years, and just got it out of the bag. I connected it up, and it cannot set date, time. it also does not interact with the remote. Could it be as simple as a new batter is needed for remote?

I have not used my Apple TV in a few years, and just got it out of the bag to use on a new TV. I connected it up to power and with an HDMI cable toTV. It attempts to set date and time and cannot. I cannot get the remote to interact with the box also. Could it be something as simple as needing a new battery?

Hi kybriar,
Thanks for using Apple Support Communities. This article has steps you can take to troubleshoot the remote itself:
Troubleshooting the Apple Remote
http://support.apple.com/kb/ht1722
For the issue of setting the date and time, these articles may help:
Apple TV: Basic troubleshooting
http://support.apple.com/kb/ht1551
Reset Apple TV by unplugging it from the power outlet, waiting about five seconds, then plugging it in again.
Power off your TV, wait five seconds, then power it back on.
Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connectionshttp://support.apple.com/kb/TS4546
Ensure that Apple TV is within range of your Wi-Fi router or base station.
Confirm that your Wi-Fi router and cable/DSL modem are connected to power and turned on.
Make sure other devices (computers, iPhone, iPad, for example) are able to connect to the Wi-Fi network and access the Internet.
Check your Wi-Fi network settings on Apple TV:
Select Settings > General > Network > Wi-Fi and press the center button on the remote to display nearby networks.
Choose your Wi-Fi network from the list.
If your Wi-Fi network uses a password, make sure you are entering it correctly.
Restart your Apple TV by selecting Settings > General > Restart.
Try restarting your Wi-Fi router or modem by turning it off and then on again.
If possible, connect an Ethernet cable and verify your Internet connection. If you can connect to the Internet using an Ethernet connection, verify that your Apple TV is using the latest software by selecting Settings > General > Software Update. If your Apple TV can be updated, install the update and then try the steps again.
Cheers,
- Ari

HT5706 our apple tv has just automatically updated. since the newest update (5,3) we can no longer see TV shows in the menu options....

anyone else experienced this or have a solution?

Welcome to the Apple Community.
There appears to be a large increase in this type of problem at this time, it seems that that there is a problem at Apple's end, but I couldn't at all be sure.
There is no issues being reported at Apple’s System Status page, but this status may yet be updated and it may be you need to try again a little later.
This isn't affecting me here in the UK, where exactly are you.
So far I have noted users in the following locations having similar problems:
USA
If this is a problem at Apple’s end, it is very rarely happens, however when it does only Apple can fix it. When this has occurred previously it has usually been resolved in a few hours or slightly more.

HT5706 I am trying to set up Apple TV with my Uverse WiFi, but I get errors when entering my password. One site said that Apple TV doesn't work with WPA which Uverse uses. Is there anyway around this or will Uverse and Apple TV just not work together.

Trying to set up Apple TV with ATT Uverse. I get errors when trying to enter my WiFi password. One site says that Apple TV doesn't work with Uverse because it uses WPA for encryption. If true, does that mean Uverse subscribers cannot use Apple TV?

Spurs63 wrote:
does that mean Uverse subscribers cannot use Apple TV?
No, that's a rather silly conclusion.
There are two options:
stop using the crappy router provided by the ISP.
Physically connect the ATV to the router via Ethernet.

HT5706 To the above Step 1, "Select Settings General Update Software"; starting in the finder window of my Apple Air laptop (with version 10.8.5 OSX), how do I get to the starting point "Settings"?

Starting from the finder window of an Air model laptop (OSX 10.8.5) were do I find 'Select Settings' to access review and update of the Apple TV hardware I just spent eight hours trying to set up?

I believe those instructions are for the Apple TVand not the MacBook Air.

HT5706 Connect to apple tv thought laptop

Can't don't open page to home sharing iTunes thought iPhone or iPod iPad

http://support.apple.com/kb/ht4620
http://support.apple.com/kb/ht4557
http://support.apple.com/kb/ht4352

HT5706 I cannot get my Apple TV to turn on. Light keeps blinking fast but I can get no signall.

I have unplugged the Apple TV and the HDMI cable, waited a minute and replugged.

You will need to grab a micro USB cable and restore via iTunes
http://support.apple.com/kb/HT4367

HT5706 my apple tv update wont install

my apple tv wont update and send me an error message saying it cant download the new software

Welcome to the Apple Community.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
    1.    Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    2.    Connect the micro USB cable to the Apple TV and to your computer.
    3.    Reconnect the power cable (only for Apple TV 3)
    4.    Open iTunes.
    5.    Select your Apple TV in the Devices list, and then click Restore.
(You may already have a micro USB cable if you have a camera or other digital device)

HT5706 Apple tv

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