HT5706 AppleTV fails updating, reports "The update was not successful."

Cutrrently my AppleTV is at version 6.0.2 (6646.81.1) connected to my network via ethernet. When I attempt to update my AppleTV, It downloads the update, begins step 1 of 2, preparing update, then it fails with the message "The update was not successful."

wait a while and try again
when one downloads something over the Internet the bits can get corrupted and in the process making the update broken the system detects that and will not try to update with the broken update
when people download things over the Internet the isp (internet service provider) they use cache the data for a while so if another one of their users or the same user download it again right away they will get the cached data from the isp rather having to transfer the data all the way from the original site this saves time and money in most cases
but it also mean if the data gets corrupted you have to wait a bit for their cache to flush before you try again
the process of isp's detecting if all of the data in their caches was valid would mean a lot of processing on their behalf making your isp bill higher so waiting a bit every now and then is pref'd in the eyes of most

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HT1600 my software update fails every time I attempt to update. I have restarted the device, selected software update but when it get to the end of "preparing software update", it fails and says the update was not successful. any ideas?

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Welcome to the Apple Community.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
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HT1600 "The update was not successful" when trying to Update Software on my Apple TV

After downloading for 40+ minutes, it went into step 1 and came back with "The update was not successful". I have it connected via network cable and not wi-fi. Is there another way to update that will get me from 5.0.2 (4250) to version 5.1?
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Hi,
same storry here.
I was renting a movie yesterday with my iPad2 (iOS 5.1) - wanted to AirPlay the video stream from iPad 2 to AppleTV 2 (has the latested OS installed on it) - AppleTV says "not authorized"...
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I have no idear why this happens now...
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I just downloaded a new software update to my ipod touch and now the ipod and screen are frozen. I received a message that the download was not successful and now my screen is showing the blue round itunes symbol with an arrow pointing to the symbol and shows a cable below it. I have tried the restart of pushing the two buttons together and waiting 10 seconds for the apple symbol which appears and then go backs to the same stuck symbol. My computer is not recognizing the ipod either and will not connect. What needs to be done? Thanks.

Try manually placin the iPod in Recovery Mode and restore via iTunes.
Next try DFU mode and restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Error :The update was not successful.

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asknrobson wrote:
Wierd!
I followed #C3 and loaded Time Machine Buddy, which was defnitely helpful, then deleted the file that the backup failed at, but after 3 more attempts I stopped deleting or excluding files as this wasn't improving the situation.
The recommendation is to exclude those files from being backed-up, not to delete them!
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If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
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Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore.
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I got a new laptop and installed iTunes and plugged in my iPod but it won't get recognized on iTunes or in my computer, the computer says unknown device found and that the software was not successfully installed.

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Hello MArk.wijesinghe,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Best of luck,
Mario

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The update was not successful.

Why is this message appearing? For my apple TV2.
Carl. UK.

Apple still have a Problem since 19.06.2011. You can't make a FW update for an ATV2 at the moment.
Pls read this post! https://discussions.apple.com/thread/3128667?start=60&tstart=0
Lg Bruenu

HT5706 AppleTV fails updating, reports "The update was not successful."

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