HT5706 My Apple TV won't update via wifi, when I turn it on it he screen shows a picture of the Apple TV being plugged into a computer.  I have tried to but iTunes does not see the Apple TV.

How do I update the Apple TV when I can't by wifi or computer?

Hello there, Tmsmit3.
The following Knowledge Base article provides the steps for restoring your device:
Apple TV (2nd and 3rd generation): Restoring your Apple TV
http://support.apple.com/kb/ht4367
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

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