HT5714 Good day. I've downloaded I-tunes twice so I could pre-order Martina McBride's new album on vinyl but it won't let me. Any suggestions? can you take my order?

Good day. I've downloaded I-tunes twice in an effort to pre-buy Martina McBride's new album "Everlasting" Can you assist me? Willing to put my order in verbally if that's what it takes.

Try the following:
close iWeb.
delete the iWeb preference file, com.apple.iWeb.plist, that resides in your Home/Library/Preferences folder.
go to your Home/Library/Caches/com.apple.iWeb folder and delete its contents.
reboot.
launch iWeb and try again.
If that doesn't help continue with:
move the domain file from your Home/Library/Application Support/iWeb folder to the Desktop.
launch iWeb, create a new test site, save the new domain file and close iWeb.
go to the your Home/Library/Application Support/iWeb folder and delete the new domain file.
move your original domain file from the Desktop to the iWeb folder.
launch iWeb and try again.
OT

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I just purchased an album off iTunes but it won't let me download one song...

I just purchased an album off iTunes but it won't let me download one song off the album due to a -100000 error. It tells me to check for available downloads on the "store" bar, and when I click it, the file still won't download. What should I do?~ Any advice would be appreciated. =^w^=

Hello TheCoddfish,
Thank you for using Apple Support Communities!
So it sounds like you have a preorder you would like to download, but it is not downloading, or you dont have the option to download it.
Without knowing what the preorder was, and if it is released, I found this article named iTunes Store: About Pre-orders found here http://support.apple.com/kb/HT5714.
This part in particular:
Downloading a pre-ordered item
When a pre-order item becomes available, you will receive an email letting you know your pre-order is available for download.
If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download. Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloads to begin downloading your pre-order.
To view, cancel, or see the expected release dates for your pending pre-orders
Choose Store > View My Appie ID, then click Manage Pre-orders, which located in the Settings section at the bottom of the Account Information screen in iTunes on your computer.
From the Mange Pre-orders screen, click the Cancel button to the right of the pre-order item you would like to cancel. You'll be asked to confirm your pre-order cancellation.
If the album is released and you still cannot download it, I would report the issue directly to the iTunes Store support.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
All the best,
Sterling

Tried to download photoshop CS5 extended but it will not let me, any suggestions?

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Brit625 are you downloading from Download CS5 products? If so do you receive any specific error messages? Have you tried a different web browser?

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It always says "unable to download song at this time. Download error." What can I do to download the song?

You can try contacting the store support staff at http://www.apple.com/emea/support/itunes/contact.html for help.

I bought an album on iTunes, but it won't let me download it, and it's not giving the option to download it.

Does anyone know how to fix this?

When you get your email recipt, click on report problem and tell them this exact thing and they should refund you. Only thing I can thing of it to restart your device

I'm trying to download a widget for screen saver as desktop but it won't let me

I'm trying to download a widget for screen saver as desktop but it won't let me

It's not telling you to come to the support communities. It's telling you to contact iTunes store support.
http://www.apple.com/lae/support/itunes/contact/.

I have an American Itunes account, but now I live in Japan. I want to download Japanese artists to my I-tunes, but it won't let me. Is there any way to move past this? My American I-Pod and it is connected with an American credit card.

I have both an i-Phone 4 and a classic i-Pod. I want to download Japanese music on I-Tunes, but it won't let me because they I have an American account. I cannot get a Japanese credit card because I am a foreigner, I would still like to use my American card.
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Serita

To Change the country iTunes store click on the flag at the bottom and click on the flag for your country.

Good day. I have a problem is a procedure to change the firmware? I have 5,0,1 but with our SIM only works 5,0,0

good day. I have a problem is a procedure to change the firmware? I have 5,0,1 but with our SIM only works 5,0,0

onix_76 wrote:
how come? Documents also have on hand to buy as photo and check the box
So what? The second-hand shop you bought it from didn't follow the right procedures. You also didn't follow the right procedures to make sure that iPhone was not in Activation Lock. It's like buying a car for cash but not getting the title signed over to you. It's not your car if you don' have the title. And that's not legally your iPhone if the previous owner's Apple ID is still registered to the device for Find My iPhone/Activation Lock.
Only a proof of purchase from the ORIGINAL retail store would do any good at all. Return the device to where you bought it and demand your money back. If they refuse, either get a lawyer and/or turn in the device to local police. If you're in possession of stolen property, then the cops won't care about where you got it from.

I downloaded itunes to my hp, but it won't let me sign into the store and sometimes it will not recognize my tunes

I downloaded itunes to my hp, but it won't let me sign into the store and sometimes it will not recognize my tunes

Hi milpo!
Here is an article that will help you troubleshoot your connection to the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden

I preordered One Direction's new album Midnight Memories, but did not purchase it. It is not in my downloads or purchases even though it says it's purchased. I can't even buy it because it says purchased and will not let me click the button. Please help!

I preordered One Direction's new album Midnight Memories, but did not purchase it. It is not in my downloads or purchases even though it says it's purchased. I can't even buy it because it says purchased and will not let me click the button. Please help!

Try:
HT2519 Pre-ordered album, it says...: Apple Support Communities

My itunes store won't open. Any suggestions on how to get this to work? I've already downloaded the newest version of itunes. I'm also not sure what Mac operating system I have..

My itunes store won't open. Any suggestions on how to get this to work? I've already downloaded the newest version of itunes. I'm also not sure what Mac operating system I have..

To find the version of Mac OS X on your computer, all you have to do is click the Apple logo and then About this Mac. For more info, take a look at this doc -> Finding your OS X version and build information
Do you see an error when you try to open the iTunes Store on your Mac?
This Apple doc is a good place to start -> iTunes: Advanced iTunes Store troubleshooting

A song I purchased on iTunes has dropped out from my iPhone - but it still shows purchased in iTunes...but it won't let me download it again.

A song I purchased on iTunes has dropped out from my iPhone - but it still shows purchased in iTunes...but it won't let me download it again.
Any ideas?

Oh my gosh I had the EXACT same problem, and for ages I couldn't figure out how to fix it until today. Here's what I did:
First I went onto my computer, opened itunes, and un-installed tumblr, vine and kik. These were the apps I was having problems with (it said I had them on my phone but, like you, they didn't show).
Then I went to the itunes store, searched for each one, and it said I could update them so I did (just FYI: for tumblr a window popped up saying "please click ok to confirm you are 17 years or older", so I did that also)
When I went back to my phone and tried installing them again (still on my computer), it worked!
I hope this helps, because it was incredibly frustrating. Good luck!

I just found my old ipod touch (i think 1st generation) and would like to let my toddler use it instead of my phone. I am trying to download apps but it say I need to update to 4.3 but it won't let me update. I have the most recent itunes. any idea why?

I just found my old ipod touch (i think 1st generation) and would like to let my toddler use it instead of my phone. I am trying to download apps but it say I need to update to 4.3 but it won't let me update. I have the most recent itunes. any idea why? I saw a thread saying to purchase the newest software (that was posted a few years ago) I paid 4.95 for the software and it's still saying it can't be updated. Am I just SOL??

The 1G iPod can only go as high as 3.1.3. The 1G does not have an internal speaker or volume buttons on the upper left edge.
Identifying iPod models
To more easily find compatible apps:
iOSSearch - search the iTunes store for compatible apps.
Apple Club - filter apps by iOS version.

My Apple id was disabled and had to make a new one for iTunes but it's not letting me erase then re download the app with the new Apple ID

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OOk so I have my new Apple id in my iTunes account but my old Apple ID is the one that is in the iCloud account which is the Apple ID have been using for years and the reason I cannot get it on this abled is because somebody was using my credit card or debit card that was on file for family sharing and it was a stolen iPhone from my account so they had to disable my Apple ID and I could not use my debit card anymore on any Apple ID ever again they said because of it so I can't get it not to be disabled and I can't sign into iTunes with it I already have signed out and signed in with my new Apple ID for iTunes it's just iCloud is not letting me load anything so pretty much what I've been doing is I have to erase every app and then re-dumb going to iTunes and re-download the apps again but the only issue is that I still have a disabled Apple ID as my iCloud settings and my iCloud family sharing in all of that so I'm wondering how or is it possible to change my Apple ID for iCloud specifically because when I go into Icloud and settings and go into my name where my Apple ID is the one that's disabled it doesn't say anything about log out or sign out or anything like that it just says to put the password for it so is there a way to change the Apple ID for my iCloud so that my iTunes in my iCloud is the same Apple ID?

I have a iPad 2 I brought it yesterday and it has an update for iOS 6.1 but it won't let me download it. It keeps saying your no longer connected to the Internet but I'm connected to my wifi. Can you help please

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Hi Blueandpink,
If you are running iOS 4, you will need to update the iPad via iTunes on your computer (can't do OTA updates unless you have iOS 5 or higher).
If you have a first generation iPad, unfortunately you won't be able to update to iOS 6 (iOS 5 is the highest you can update to on the original iPad).
If you are on an iPad 2, 3, or 4th generation with iOS 5 and it still isn't working, try holding down on both the Sleep AND Home buttons at the same time for about 10-15 seconds (ignore the red slider button). Keep holding it until the Apple Logo appears. When you see the Apple logo on the black screen, let go of the buttons. This “reset” fixes a lot of iPad issues and might work to resolve the update issue. Try updating again.
Hope this helps!
~Joe

HT5714 Good day. I've downloaded I-tunes twice so I could pre-order Martina McBride's new album on vinyl but it won't let me. Any suggestions? can you take my order?

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