HT5714 I pre ordered Childish Gambinos album and it came out today. i have tried everyhting and i stil have no clue how to download it
I pre-ordered Childish Gambinos album and it came out today. I have tried everything and i cant find where to download it.
Hi, aemery1.
Thank you for visiting Apple Support Communities.
Pre-orders download on their own if automatic downloads are enabled. However, sometimes you need to check for available downloads. Make sure to check your iTunes library to see if the album is there. I have experienced an issue a couple weeks ago for a Pre-order album not downloading and stating it was purchased. I would recommend canceling the Pre-order and download it again as it most likely has not been charged. This article will walk you though the process.
iTunes Store: About Pre-orders
http://support.apple.com/kb/HT5714
Check your purchase history and you method of payment to make sure that the item has not been deducted prior to processing these steps.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
If the album has been charged, follow the steps in this article to report a problem with this purchase.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Cheers,
Jason H.
Similar Messages
-
HT201272 I pre-Orderd a album that just came out today and it is not on my device
I pre Orderd a new album and it's not on my music list and when I go to iTunes it says perchased but it's still not downloaded , what do I do ??
Pre ordered means it's not available to download immediately. You will be contacted by Apple via email when the album can be downloaded.
Help here > iTunes Store: About Pre-orders -
I used a iTunes card
Hi there Kina2000,
You may find the information in the article below helpful.
iTunes Store: About pre-orders
http://support.apple.com/kb/ht5714
-Griff W. -
Help!
Hello TaylorMoorey10
Check to see if it is in your purchased section of the iTunes Store or if it is already in the Music app with Show All Music turned on in Settings > Music.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Regards,
-Norm G. -
I need help
Hello Feller11,
The next step would be to report the problem with your purchase to the folks in the iTunes Store.
Report an problem with an item you bought from the iTunes Store, App Store, Mac App Store, or iBooks Store
http://support.apple.com/kb/HT1933
Cheers,
Allen -
I pre-ordered Midnight Memories last week and it came out today. When I go to the album on iTunes it says purchased, but when I go to my Music it doesn't show up. I got the email that told me to click the link to download it, so I did and it isn't working. What should I do?
Same thing happened to me. Go to iTunes, then at the bottom of the page click on the account link, sign in to the account that you bought the music from then a box will pop up that asks if you want to download the album.
(I did this from my laptop, not my iPhone.) -
i pre- ordered A Day to Remembers album and it came out today, it says i purchased it but did not download. What do i do?
Did you get the notification email? You just have to click the link on the email.
-
Can't Pre-Order new Coldplay Album!!
I hope someone can help with this.
I am trying to pre order the coldplay album Viva la vida and get the single thats out now. When I go to press pre order I get the following message: "Are you sure you want to pre-order "Viva la Vida? Your account will be charged...etc"
I click "Pre-Order"
Next window says: "Warning: Your remaining credits are insufficient or inapplicable to this purchase....Your credit card will be charged for some or all of this purcahse."
I click "Get"
Next window says: "We could not complete your iTunes Store request. An unknown error occured (1008). There was an error in the iTunes Store. Please try again later."
I bang head against table....
Anyone know what to do from here?? I can download anything else except this album. Thanks!I had the problem of getting my pre-order this morning so I went to the iTunes Support and left a message. An hour and a half later, I was able to download it BUT it was the regular version and not the higher quality iTunes Plus version. So I put another request in to them about that. Still waiting to hear from them. My download did include the acoustic track though.
-
Why didnt my pre order of an album work?
I pre ordered the album LONG.LIVE.A$AP by asap rocky which came out today janurary 15th. I placed my order near the end of december and have been waiting a while for this album. I checked to see if it had downloaded this morning and when i checked it still only showed up as a pre order in my "downloads" section on my phone. I went to the album to try and just buy the whole thing again but it wouldnt let me purchase it, where the $11.99 tab usually is it said "downloaded". when in fact it most certainly wasnt downloaded. what do i do to get this album?
Just look at you're account using the computer, it's there under manage preorders.. mine said 1 preorder for deadmau5
-
I preordered an album and it came out 2 days ago
i preordered an album and it came out 2 days ago and i got the email saying its out and i can download it but its making me pay for it again what should i do?
You didn't pay for it when you pre-ordered it, you are only charged when pre-orders are released - if you don't have a payment method on your account then you will have to add one so that you can pay for it and download it.
-
I have the same photo in an album and in camera roll. I am trying to delete the photo from the camera rol and the only option that i get is : delete everywhere? Noooooo i just want to delete it from camera roll!!!!!
The way that I understand that it works, is that the photos are not copied into the new albums, instead it just points to the photos - the number of photos on the iPad in Settings > General > About doesn't increase when you create new album so I assume from that that it isn't copying the photo, just pointing to it. So if you delete the photo from the camera roll you will therefore also be deleting all the pointers to it
-
After seeing the production of Matilda in London I purchased the whole sound track and it did not completely load. I've never had this problem before so I just forgot about it. Today I am downloading an album only to find out it's missing the voacals. Do I have to start just settling for these kinds things. I'm feeling taken.
Hello MarkFKenny,
If you feel that there is an issue with a purchase made, you can report an issue with said purchase to the folks in our iTunes Store.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Cheers,
Allen -
I cannot sync an album bought on iTunes on my phone to my mac. I have tried everything and it will still not transfer over. The album is clearly there in my music on my phone. Feeling frustrated.Please help!
Hello Kirrajo
Have you tried the transferring purchases in the File drop down menu? Also you can download your purchase by checking the second article to see your purchases within your library or by going to the iTunes Store and click the Purchases link.
iOS: Understanding Personal Hotspot
http://support.apple.com/kb/ht4517
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Regards,
-Norm G. -
I bought my iPhone online but I don't have its IMEI number and I lost it today, can I know its IMEI if I have the order number of the shipment ?
You could always READ the article from which the question was posted as it explictily details how to find the IMEI and several other identifying numbers. Including ways to find them in iTunes without the phone.
-
prompted to update iTunes today and now it does not work. tried reinstalling and caanot successfully reinstall.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2
Maybe you are looking for
-
Changing the default bookmarks save location
Heya, If i right-click a website and click "Bookmark this page". It brings up the bookmark panel with the default folder "Bookmarks Menu" is there any way i can change this default ? "I dont mind if it goes deep into the firefox:config, system or reg
-
I hope someone can help me with the above question about using a porable speaker for awhile and then being unable to have sound on my computer after I remove the speaker. I don't know how to recover the sound unless I turn off the computer...and this
-
10.7.5 lion server software update failed - whats the cause?
Hi all, I applied the software update for 10.7.5 to my Mac Mini Server, but it looks like it didn't apply correctly. Server Admin and Server are unable to connect in order to manage system services, Software Update is not able to identify the package
-
InApp Error on Android: This version of the application is not configured for billing
Hi, My App runs on Android. Free publications can download, but when I publish a folio to sell, it appears on the Android device and it gives the message: "This version of the application is not configured for billing" I used the (long) app license c
-
Message processing in AII (from XI)
Hi, we are in the process of connecting mySAP ERP ECC 5.0 with XI 3.0 and AII 2.1 but are running into some issues. 1. We are actually able to download a material with iDoc AIDMATMAS.MATMAS01 from mySAP ERP to XI. 2. We actually see in SXMB_MONI (in