HT5714 my itunes wont let me download songs because it says its my first time purchasing something from this account which isnt true and it wants me to answer my security question which i forgot, what do i do?
My computer wont let me download songs from itunes because when i try to purchase one it makes me type in my password, then it says that since its my first time purchasing some thing from this account (which isnt true) i have to answer my security question which i forgot, what do i do?
bmr1296 wrote:
i have to answer my security question which i forgot, what do i do?
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
Similar Messages
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i was just working on it-and my hard drive was pretty much full so i was about to delete some files to make room so i can save the document-but before i could do that, pages decided to auto save it for me but there was no room to save it, so it said could not save: revert changes. so i clicked revert changes and it said unable to revert, document must close or something like that and it closed the document for me. but i opened it again as normal and it opened again as normal.
so then i took a lot of my files off my laptop to make room to save it, but when i tried to save it, the same thing happened, but this time when i tried to open it as normal, it said it cant be open because it is a blank file when it so clearly isnt? is there anyway i can restore this because i dont see why my macbook is doing this to the file when i made room for it to be saved, and even when there wasnt room-my macbook saved it anyway. no thats theres room it says its blank and cant open- when i right click on it and click show package contents, it comes up with 3 items: data folder which is blank, index.zip file which it wont let me open to unzip, and a metadata folder which is also empty. please help, thank you.To change asccount information see:
Changing Account Information
For the code issue this may help.
iTunes Store: My credit card's security code or zip code does not match my bank's records
For a standard iTunes account you need a valid payment method even for free apps and app updates.
What is making it think that you own money for an app upgrade? -
i used the "erase free space " option in disk utility and now my imac says the disk is full and wont let me download songs. please help!
You could try repairing permissions with disk utility, I don't think you will have the option to repair the drive but you could verify it.
This may help you delete the files that DU made but did not remove when erasing the free space.
http://macosx.com/forums/mac-os-x-system-mac-software/317204-no-disk-space-after -failed-disk-utility-erase-free-space.html
When you get your SL disk it will not have the iLife applications, that would have been on the second install disk that should have been with the computer. I forget which version of iLife you will need for SL but I think it is this http://www.amazon.co.uk/Apple-iLife-Single-User-Mac/dp/B003XKRZES/ref=sr_1_1?ie= UTF8&qid=1409607702&sr=8-1&keywords=apple+ilife+11
A search of the forums will confirm or deny this.
As to whether a clean install will cure your problem, i.e. partition the HDD and install I would expect it to be yes, but there are no guarantees it is an old machine. -
Itunes Wont Let Me download anything On My Ipod Because i Was Charged For Something I Didnt Buy And Until I Pay For The Charge It Wont Let Me BUy Anything. What do i Do?
Contact iTunes
Apple - Support - iTunes - Contact Us -
My itunes wont let me download podcast to my ipod, and i have a podcast account for bob and tom, i have them download to itunes but cannot get them to the ipod. I dont know if its my my computer or my ipod.
From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
My itunes wont let me download films from my purchases, y?
My itunes wont let me download films from my purchases, y?
You don't.
You buy one and only one download. It is your responsibility to backup your purchases.
Sorry. -
TS1424 itunes wont let me download apps on my iphone4
itunes wont let me download apps not even free ones says to verify my billing info when i do it says cv code is wrong and its not and wont let me have the option to choose none on payment info page how do i fix it?
Are you on a regular PC computer or a Smart Device?
CellSpotter -
I just got my apple ID on my computer, but it had someone else's ID before, it wont let me download songs I've already purchased. Even if i wanted to it wouldnt let me purchase those idems again.. what do I do?
Delete and redownload the ones that don't work if doing so is free in your country.
(100619) -
I purchased a cd and it wont download one of the songs because it says its corrupt what can I do, I dont want to buy it again, I purchased a cd and it wont download one of the songs because it says its corrupt what can I do, I dont want to buy it again
After 4 repetitions I think I got that straight.
Answer: Return the CD.
Or did you mean this was an album you bought from iTunes, in which case it really isn't a "CD" (which is a hard, plastic, shiny disc) and I'm at risk of getting confused. If it is a corrupt file that you downloaded, delete the file and try downloading it again.
Downloading past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; only apps, books (not audiobooks), music, and t.v. shows (not movies). Discontinued items not available. For items not included in the iCloud list, or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
If it repeatedly downloads corrupted:
How to report an issue with Your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface. -
My iphone wont let me download bbm because it claims ive already got it on apple app store , but the app will not show on home screen nor on settings
No, iTunes never says an iPhone is not authorized.
This is occurring on a computer, correct?
Is the computer authorized for the account the media or apps were acquired with? -
My Iphone will not let me download apps because it says my apple id is disabled, I have changed my password four times and it still is saying the same thing. What do I do now?
Contact iTunes to re-enable your account at expresslane.apple.com
You can reach them by chat or email. -
My appstore wont let me download anything. It says i have to agree to the terms and i agree and again it pop up the same thing over and over! Please help me
I thought i was the only one!! but its happening on my ipad! and i dont even want to try on my iphone uhhh its annoying!
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I verified my Apple Id but it wont let me download Apps as it says I'm not verified but my email tells me I am verified what do I do?
Why does this app NOT VERIFIED by Apple?
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I forgot to answer the security question, please tell me what to do?
I forgot to answer the security question, please tell me what to do?
This is asked and answered countless times every day.
The forum search bar and More Like This section are on the right side of this page. -
Please someone help
I forgot my answers to my questions. I am trying to buy an app and it says i need to answer my security questions but i forgot my answers. Can i change them or somehow find out what my answers were?You'll have to reset them. Go to https://appleid.apple.com, click on manage your account on the right, sign in, click on Password and Security on the left, look for the link to reset your security questions to the right. This will send a reset email to your rescue email address.
If you don't see this link, contact iTunes store support for help: http://www.apple.com/emea/support/itunes/contact.html.
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