HT5714 My pre order will not download

I recieved my link to download a pre order but it does not work

Hello georgia192
If you are still unable to download your Pre-Order, then report the issue to the iTunes Store.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G.

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Pre-order will not download

I pre-ordered Natasha Bedingfield's new album a week or so ago and got the email to download it. When I went to get it, it said that the item was no longer available. I even canceled and tried to buy it again, but now it won't let me pre-order again. How can I get my pre-order?

I also pre-ordered Natasha Bedingfield's new album, "Pocketful of Sunshine" and received the e-mail to download it and it said that this album is not available anymore. So I also decided to cancel it and try to preoder the album again and I receive the same message: "The album you tried to buy is no longer available." What should I do...I know that her album comes out today, which means the preorder will be gone soon, but I was really hoping to download the bonus songs...let me know what I should do, and how to get my pre-order back.
Thank you!!!

HT5714 Pre-Orders are not downloading for days at a time?

I have received the email stating that my Pre-Order is ready for download, so went and did the 'Check for Available Downloads' and nothing, restarted iTunes and checked again and nothing, now it's the next day and still NOTHING??
The movie I'm referring to is the new "Hansel and Gretel: Which Hunters (2013)"

Only just now I decided to try something else and so went into iTunes, then the iTunes Store and selected 'Account' in the Quick Links menu on the right-hand side, it popped up and asked me to re-login, so I did and low and behold I got a pop-up message stating that I had pre-orders ready for download and if I wished to download them now to click "Ok", so I did and my stalled pre-orders came to life and started downloading... wish Apple could improve on this but now I'm happier they're downloading

Pre-ordered single not downloading...

I pre-order McBUSTED's version of Love is on the Radio, but it will not download, and i have tried to sign out, sign back in, i can't find the 'Report a Problem' button on my phone and i just really want the song now
Thank you in advance if you can help me!
Toni x

Hello itunesisntworking,
Thank you for using Apple Support Communities.
For more information, take a look at:
iTunes Store: About pre-orders
http://support.apple.com/kb/ht5714
Download a pre-ordered item
When a pre-ordered item becomes available, you will receive an email letting you know that you can download your pre-order.
If you enabled the option to automatically download prepurchased content in iTunes, then your pre-ordered content may already be in your library. If not, click the download link provided in your email notification, and your pre-ordered content will begin to download. You can also use the Check for Available Downloads feature in iTunes on your computer (choose Store > Check for Available Downloads) to begin downloading your pre-order.
Have a nice day,
Mario

Pre order has not download

I pre ordered Love is on the radio by Mcfly it came out on 24th November but it has never downloaded on any of my devices. I have been on Itunes and checked for downloads but it says there are no downloads. on the store it just says purchased and I have no idea how to actually download it!
can anyone help!
Thanks

Hi yasibear91,
Welcome to the Support Communities!
The following article will explain the Pre-order process:
iTunes Store: About Pre-orders
http://support.apple.com/kb/HT5714
If you cannot find the file after following the steps above, you can redownload it:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Where are my iTunes files located?
http://support.apple.com/kb/HT1391
If you continue to have issues with this order, please notify the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy

My pre-order is not downloading

So, Kendrick Lamars album got dropped sooner than everyone was expecting, because interscope made an error with it or something. I pre-ordered the album, and now everyone is saying how good it is, the lyrics are out and everything, but its not downloading for me... Its probably something to do with the fact it got released in error, I don't know but I just want to make sure that it comes to me and that I am charged for all the songs, because so far I'm pretty sure I've only been charged for the single when I preordered it
In the store it says all the songs are purchased but it doesn't let me play them, and in the music app its showing me the complete my album option, I tried that, but it didn't work, but it shows all the songs and their prices like I didn't buy them yet... Will that mess up the fact I pre-ordered it? How do I know I'm not being undercharged? I don't know, thanks for reading, please help, hahaha.
Nevermind, sorry, it worked itself out somehow, I don't know how to delete this lol...

i got up this morning to download this album, i breaked from work to download this album, i am working during my lunch trying to download this album, this is a load of crap. you have to be kidding me that bands are setting up these preorders and having these relationships with itunes so that their fans can get ripped off. hopefully by the end of the day i'll get my delayed e-mail. maybe by then the guy who has to click a button can finish his slurpee and pork rinds.

New order will not download

I just bought adobe X pro as an electronic upgrade and it won't download after clicking on the Order page "download" button, I get an error message.

An error message - why don't you tell us what it is?

HT5714 I pre ordered Childish Gambinos album and it came out today. i have tried everyhting and i stil have no clue how to download it

I pre-ordered Childish Gambinos album and it came out today. I have tried everything and i cant find where to download it.

Hi, aemery1.
Thank you for visiting Apple Support Communities.
Pre-orders download on their own if automatic downloads are enabled. However, sometimes you need to check for available downloads. Make sure to check your iTunes library to see if the album is there. I have experienced an issue a couple weeks ago for a Pre-order album not downloading and stating it was purchased. I would recommend canceling the Pre-order and download it again as it most likely has not been charged. This article will walk you though the process.
iTunes Store: About Pre-orders
http://support.apple.com/kb/HT5714
Check your purchase history and you method of payment to make sure that the item has not been deducted prior to processing these steps.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
If the album has been charged, follow the steps in this article to report a problem with this purchase.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Cheers,
Jason H.

Pre-order items not automatically downloading on my ipad

Pre-ordered book not downloading.

I am having the same issue. I pre-ordered a book (I can see the pre-order in my Purchased History) and I did not get an email and it did not auto download but when I go to the store, I can buy it.

HT5714 If a song is available for download in a pre order will it count towards single chart counts?

If a song is available for download in a pre order will it count towards single chart counts?

Apple has not released any information as to how any of their charts and features are calculated, so no one here will know.
Regards.

I have tiger 10.4.11. In order for my computer to recognize my new Iphone I need to install the new iTunes, however the new iTunes will not download on my computer because it is not 10.5 or higher. Is there a way that I can upgrade to leopard? Help!!

I have tiger 10.4.11. In order for my computer to recognize my new Iphone I need to install the new iTunes, however the new iTunes will not download on my computer because it is not 10.5 or higher. Is there a way that I can upgrade from tiger to leopard? Help!!

Mac OS X 10.5 Leopard installation system requirements
http://support.apple.com/kb/TA24950
Leopard is no longer available at the Apple Store but may be available by calling Apple Phone Sales @ 1-800-MY-APPLE (1-800-692-7753).
If you can't obtain a retail install DVD from Apple, look on eBay or Google the installer part numbers to possibly find at an on-line store. Here's what to look for:
MB427Z/A Leopard 10.5.1 install DVD
MB576Z/A Leopard 10.5.4 install DVD
MB021Z/A Leopard 10.5.6 install DVD (single user)
MB022Z/A Leopard 10.5.6 install DVD (5-user family pack)
Installing Mac OS X 10.5 Leopard
http://support.apple.com/kb/HT1544
Mac OS X 10.5 Leopard Installation and Setup Guide
http://manuals.info.apple.com/en/leopard_install-setup.pdf
After you install the base 10.5, download & install the 10.5.8 combo update at http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
 Cheers, Tom

Gwen Stefani Pre-Order single automatic download not working

Gwen Stefani Pre-Order offers to download a single track now and then the rest later when the album is released.
Ordered the pre-order but the track didnt download.
Now on my THIRD reply to try and get apple support to understand what is happening, so far I have a one track credit and told to download the song...only problem...its a pre-order you cannot download the song.
Why do apple employ people in iTunes support that dont know how iTunes works?
Why am I on my THIRD reply to explain the same problem?
Why am I wasting my time?
Exaspirated at having to fight apple these days, maybe i'll go back to microsoft, it all seems to be much of a muchness at times!
As you can tell this latest problem is only the tip of the iceberg in recent months and its beginning to wear me down.

Support appear to have gone into a huddle and promised me a reply once they sort it out.
Guess we arent the only ones to complain.
Maybe as this is the international version someone lazily copied the US version of the page and didnt notice that bit of text with the promise and therefore it was never setup in the UK store or elsewhere?
Just a hunch

What time are pre orders available to download?

What time are pre orders available to download?

Hello there, Jon3nt.
The following Knowldge Base article has the information you are looking for regarding Preorders:
iTunes Store: About Pre-orders
http://support.apple.com/kb/HT5714
Specifically:
Downloading a pre-ordered item
When a pre-order item becomes available, you will receive an email letting you know your pre-order is available for download.
If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download. Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloadsto begin downloading your pre-order.
Thanks for reaching out to Apple Support Communities for answers to your question.
Cheers,
Pedro D.

I want to back up an IMAP account via POP3 in Thunderbird but it will not download old emails that are still on the server. How can I do this?

I wand to use Thunderbird to back up and purge old emails from an account via POP3. This account is accessed by other users using IMAP on their computers and phones.
I want to archive and purge old messages from the server using Thunderbird. But, it will not download messages that apparently are marked as read on the server via IMAP.

Pop mail accounts must be set up to 'leave messages on the server'.
check this before using.
* Tools > Account Settings > Server Settings for the mail account
or
* menu icon > Options > Account Settings > Server Settings for the mail account
select: 'leave messages on the server'
optional: select: 'for at most xx days' this will delete anything older than specified number of days select 'Until I delete them' when you delete an email it will be deleted off the server.
click on Ok to save settings.
Pop mail accounts only look at Inbox and download whatever has not been previously downloaded regardless of whether it has been read or not. They cannot access nor download from any other folder on the server.
If you wanted to download emails in other fodlers, you would have to move emails into the Inbox in order to download them and this may not be very practical in your situation.
What you can do is synchronize your IMAP folders to get a copy downloaded to your IMAP mail account.
Then go into 'offline' mode to stop any further synchronizing as synchronized folders do get updated.
MozBackup tool could now be used to backup the Profile as synchronising created mbox files which contain emails.
You can also do the following to get a copy outside of the IMAP mail account:
Create the same folders in 'Local Folders'.
Then right click on email and 'copy to' and select Local Folders and the folder you require.
Putting a copy in Local Folders means these emails are also on your computer and they are not influenced by anything you do in the IMAP folders.
You would need to backup emails in these folders.
See info:
* http://kb.mozillazine.org/IMAP_backup
MozBackup:
* http://mozbackup.jasnapaka.com/
ImportExporttool:
* https://addons.mozilla.org/en-US/thunderbird/addon/importexporttools/

If you are on a EDGE plan, can you pre order the Note 4 or do you have to actually go to the store to get the Note 4?

Im on a EDGE plan with my S5, i want to pre order the Note 4 but doesnt seem like i can via the website, do i need to go into the store once the phone is released to EDGE up to the new Note 4?

you can pre order the note 4 if your on edge, however you will need to pay whatever you need to pay to get you to edge up eligibilty

HT5714 My pre order will not download

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