HT5714 Pre-order wont download- Please Help!
So I pre-ordered the Little Mix Salute (Deluxe) album for 11.99, I got all the songs that were available before the whole album was released, but I absolutely CANNOT download the rest of the songs. I havent been charged for the album, it just says that theyve been purchased. I can't cancel my pre-order either. I just want to download the songs, I've been waiting so long! And I don't wanna pay for this twice. Something similar happened when I pre-ordered the 1D album but it eventually downloaded...is there any way I can fix this?
Hello I have the same problem. Any idea how to solve this problem?
Similar Messages
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i pre-ordered an album but its not letting me download it. it says ive bought it but it wont let me download. after awhile an alert will come up saying "Your pre-order is ready to download" i click yes and then an alert comes up says "insignificant amount remaining" even though i already bought it. its extreamly frustrating because i pre-ordered it to get it right away and i would have been faster if i just bought it without pre-ordering. i have spent over three hours of my time trying everything; looking on all the support websites and links. it is now beyond frustrating that i now have to wait a number of days/weeks who knows. i cant even buy it again. it says on all the songs "purchased" but its like see through. please help it will be appreicated.
Wow, and to think that I was the ONLY one who is currently experiencing this problem. It seems that we ALL are....well, those of us that pre-ordered Tamar Braxton's new album this is happening to. I've restarted itunes, reinstalled, went to the quick "purchased" link and to no avail. Just kept saying that it's "Purchased" but got nothing. I even looked in my account history and it's not there BUT IS there in my Pre-orders (my only other recent purchase was "Rebellious Soul" by K. Michelle). Took a page out of your book and tried to cancel the Pre-Order to by the album normal but it won't even give me the option to buy it as well. The "Purchased" box is "grayed out". Never got the email notice about the preorder or anything. I don't recall anything of this nature happening before. Just like you all, I want this fixed as well. Seems we have a lot angry "Tamartians" here, Apple...fix it
Message was edited by: ObsidianX2012 -
HT5622 my pre-order wont download
when i go on itunes tore to the album it just says purchased and it won't show up in my downloads.
If you have not done so already, look under the Store menu in iTunes for the "Check for available downloads" command and select that. You may find the item(s) there to be downloaded. If not, check the Purchases area of the iTunes Store and you may be able to download the pre-order there:
http://support.apple.com/kb/ht2519
If not, go here:
http://www.apple.com/emea/support/itunes/contact.html
to report the issue to the iTunes Store.
Regards. -
Pre-order wont download now that it is available
I preordered an album that became available today, but it won't download and I haven't recieved an email saying that it is available. When I sign in and go to the album it now says purchased instead of preordered but I am given no link to download the album. I tried cancelling the preorder, but to no avail. How do I download the album?
Wow, and to think that I was the ONLY one who is currently experiencing this problem. It seems that we ALL are....well, those of us that pre-ordered Tamar Braxton's new album this is happening to. I've restarted itunes, reinstalled, went to the quick "purchased" link and to no avail. Just kept saying that it's "Purchased" but got nothing. I even looked in my account history and it's not there BUT IS there in my Pre-orders (my only other recent purchase was "Rebellious Soul" by K. Michelle). Took a page out of your book and tried to cancel the Pre-Order to by the album normal but it won't even give me the option to buy it as well. The "Purchased" box is "grayed out". Never got the email notice about the preorder or anything. I don't recall anything of this nature happening before. Just like you all, I want this fixed as well. Seems we have a lot angry "Tamartians" here, Apple...fix it
Message was edited by: ObsidianX2012 -
I have bought 4 song and it wont let me download them I bought 6 and it only downloaded 2 of them the other four wont.
it says a unknonw error has uccurred (405)It says please check that the connection to the network is active.
I have been trying for the past 4 days
I have a laptop and windows vistaError 405 is usually temporary. Try it again a bit later and I'm sure you'll have luck.
If not, you may want to consider performing the following to be sure no software is conflicting with iTunes:
1.) Disable all anti-virus software you may have running
2.) Disable all firewall software you may have running
3.) Disable all web acceleration software you may have running
4.) If you are connected to the internet via an internet router, please disconnect it and connect directly via your broadband modem
When you're done, click Store in the menu bar and choose Check for Purchases.
=) -
please help
The latest iOS for your phone is iOS 4.2.1 and there are not many apps compatible with that superseded phone.
Read this
APPS COMPATIBLE WITH IOS 4.2.1
Search for apps compatible with iOS 4.2.1 here
http://appshopper.com
http://sites.google.com/site/iossearch
http://sites.google.com/site/appleclubfhs/support/advice-and-articles/finding-ap ps-for-older-devices
Also read http://www.macrumors.com/2013/09/17/apple-begins-offering-last-compatible-versio n-of-apps-for-users-running-legacy-versions-of-ios/
I think it is time for a new phone -
Got error-50, due to no space on crappy tiny memory of the new mac, so had to delete load, so when trying to download video on itunes again, kept saying still error-50, which is false because i downloaded another movie, is there a way to get around this or get my money back!?!?!?
Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in theSpecific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
Hi. My itunes library is in current 10.5.2 but my old ipod touch 4th or 3rd gen is not updating at all its still in current 4.2 and there is some apps i cant download that requires a 4.3 update but in my itunes it wont. Please help!
Are you sure you have a 4g/3g iPod? If you don't have a camera, it's definitely not 4G. If it has no camera and is 8 or 16 Gb it is a 2G and can't go beyond 4.2.1.
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just downloaded aperture 3.4 update for the app store and now it wont open please help!!
Just want to echo this complaint.
I have tried re installing Aperture 3 and I've looked for preferences or something to clear, but nothing helps. It continues to crash each time I open it no matter what. -
HT201272 My iTunes pre order want download, error 5002
My iTunes pre order want download, error 5002
Hey Alexis206,
Welcome to Apple Support Communities! I found this featured discussion, looks like someone else had that same error message in iTunes and the following steps helped them:
iTunes Store Error message 5002
https://discussions.apple.com/thread/4852016
This alert is often the result of an issue with verifying your billing.
Quit iTunes.
Open iTunes.
Test the issue.
If it persists, sign in to store.apple.com using your iTunes account.
Change your country if necessary
Click on Change account information
Modify or remove your credit card information.
Click Continue.
Test the issue.
Have a good one,
David -
PLEASE HELP when I upgraded to the new firefox my old one got deleted which had all my stuff and my mac is only 10.4.11 and wont work please help!!!
Need to Resume download to complete the ongoing Process.
Last Resort, put the iPhone in DFU mode (Google How to do that). Connect in iTunes. Follow on-screen prompts to Restore. All Data would be lost, if not backed up earlier.
To save the photographs you may have to use third party software. Google is your friend. -
i can't use indesign since upgrade, it keeps asking me to upgrade java which I have done and still wont open please help me i have a deadline
DL the SE 6 JRE from http://support.apple.com/kb/DL1572.
27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10.1), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2 -
Updated my I tunes yesterday and now it wont open, please help
updated my I tunes yesterday and now it wont open, please help
I thought is was too much of a coincidence that the adapter went out the same day, but sure enough it did. Just replaced it and it works fine. Thanks
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hey all just trying to set up my ipad synced up with itunes but now if i try to download any apps i put my password in then comes up with unknown error and wont download any help would be great
Reset your iPad and see if that helps.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
i have a seagate 1tb hard drive and a 16gb memory stick, how do i transfer avi files from one to another as the click drag and drop wont work, please help?
Greetings,
What happens when you drag it?
Make sure the drive you are moving the files to has enough available space to receive the file:
Click on the movie file and go to File > Get Info and note the "size"
Check the drive to which you are moving the file to make sure it has enough available space: https://idisk.me.com/madisonfile-Public/web/finder-drive-available-space-and-for mat.html
Also note the format of the drive you are copying too. If it is not Mac OS Extended or FAT (not recommended unless you are taking it to a windows computer) then that may be the issue.
Hope that helps.
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