HT5731 How do I return something or get a refund ?

How do I return or get a refund

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Apple's general stance is that all sales are final. They will only assist you where there are billing errors in your account, but for other matters with purchases you need to look to the developer for help.

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How do I return something I purchased on itunes

How do I return something I purchased on itunes

Purchases are considered final unless there is something wrong with the item e.g. music track or film that doesn't play, app that doesn't work as described on its description page in the store.
If that is the case (and you've tried deleting and redownloading it and/or contacted the developer if it's an app) then try the 'report a problem' link to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

How long does it take to get a refund from Apple?

I returned my MacBook on the 6th or 7th day of having it, and paid the re-stocking fee, 2 weeks ago. Yet I still have no refund. How long does it take to get my refund?
MacBook Mac OS X (10.4.6)

Well it shouldn't take 2 weeks.
Call Apple to find out what the status is on your refund or you can go to the Apple store and find out what's going on in person.
Just curious, but why did you return your MacBook?
You should give in another try!
Sam

HT201272 Hello there,I delete my scruff application on the 8/05/13. Receipt N: 184052577343. And I was charged ammount of £ 16.99on the 15/05/13. I t's a Subscription Renewal. How can I stop it and get the refund of this ammount back on my account? Thank

Hello there,I delete my scruff application on the 8/05/13. Receipt N: 184052577343. And I was charged ammount of £ 16.99on the 15/05/13. I t's a Subscription Renewal. How can I stop it and get the refund of this ammount back on my account? Thank you!!

There are instructions on this page for managing and stopping auto-renewing subscriptions (deleting an app won't stop it) : http://support.apple.com/kb/HT4098
In terms of a refund, what does it say on the app's description page in the store (a lot say that refunds aren't given) ? But you can try contacting iTunes Support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I have just bought McSudoku and it quits after about a minute every time. How do I correct it or get a refund?

I have just bought McSudoku and it quits after about a minute every time. How do I correct it or get a refund?

I am logged into the same things on both my iPhone and my MacBook Pro, except for mail. I use a gmail IMAP account and everything there already works on both machines. The iCloud account on my iPhone uses one Apple ID and the one on the Mac uses the second Apple ID.

I purchased additional storage, only to find out that I didn't need it. How / who do I contact to get a refund? Thank you, I purchased additional storage, only to find out that I didn't need it. How / who do I contact to get a refund? Thank you

I purchased additional storage, only to find out that I didn't need it. How / who do I contact to get a refund? Thank you

Call the Apple online store. If you're in the U.S., call 1-800-MY-APPLE.

I have just made a $27 subscription by mistake how can I cancel it immediately get my refund ??

I have just made a $27 subscription by mistake how can I cancel it immediately get my refund ??

You'll see the answer in this thread:
Refund for cancel an adobe export pdf plan.

TS1424 i have purchiced a cd from the ituns store but it seems to keep downloading how do i stop this and get a refund for the extra cd

I have downloaded a CD from the itunes store but it seems to keep downloading. how do i stop this and get a refund for the unwanted CD's

Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

HT204266 How can I cancel an app & get a refund?

How can I cancel apps and get a refund? My grandson downloaded 2 wrong games.

All purchases are considered final, but you can try contacting iTunes support and see if they will refund or credit your account : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I purchased a song of iTunes last night. It says it has successfully downloaded but only plays the first second of a 2.43min song. How do I fix this or get a refund?

I purchased a song of iTunes last night. It says it has successfully downloaded but only plays the first second of a 2.43min song. How do I fix this or get a refund?

If the store in your country does allow it, try to download the song again, see this support article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise report a problem with your purchase. Sign into the iTunes Store and view your purchase history in your account section. Beside the recently bought song should be a link "Report a problem".
Regards
Léonie

How can I leave Skype and get a refund

I want to leave Skype and get a refund. I never give Skype permission to take €17.25 from my credit card account. If this continues – I will have to take legal action to protect my credit card account. I withdrew from this payment on 29 March 2013. Please reply to me by e-mail with confirmation of closing my account. Andy McGovern

Me too. I made sure to remove my credit info from my account, but I still want the money they stole back

How do I contact billing to get a refund?

Today is the second month in a row I have been charged twice for the same thing. Customer service is a nightmare and I need to talk to someone who speaks English and can give me theright person to talk to. I have been through FAQ, I have three tickets on the same isue spanning three months and while they will answer to take my money they will n ot resolve refunds timely. How do they get away with that? Please someone help me with this clear case of theft.

Hi Amanda,
Unfortunately, there are few accounts charged twice this month and we are in a process to refund the amount. I am not sure if your account falls into that category or because of the different reason.
I would suggest you to wait for 5-7 working days and see if the amount is credited, if not then you can contact our billing department for the same.
Thanks!
Ankit

HT1498 I had error 8008 come up on my downloaded file. It won't let me download what I paid for? How do I fix this or get a refund?

Error of 8008 comes up with my downloaded file. How do I fix this on my Apple TV or how to get my money back?

gbraye,
Is a single month student subscription an option, or using another computer?
The failure to download is owing to the facts that you can only have a trial once, and the Adobe system is based on identifying through the computer.

How long does it take to get a credit back for a phone return?

as the subject states i just sent a phone back and was wondering how long it will take to get my refund.

I've been waiting for two months, after being scammed into the EDGE program. At least they told me the phones were accepted in the warehouse 2 months ago, but I've been lied to so much, I won't feel better until I see the return credit(s) for all 4 phones on my account. I am not happy with VZ at all. We've been loyal for about 8 years. SPRINT is talking loud and strong about covering any buyout fees.

How do I return a song I didnt want in the first place?

I was looking at songs and so I clicked on them but they were put on my bill and i didnt have the money. How do i return them and get my money back.

As provided, buy it form another source.Amazon for example.
If it is not for sale in your country's iTunes store, then you cannot buy it.

HT5731 How do I return something or get a refund ?

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