HT5731 HOW TO DOWNLOAD A DIGITAL COPY

I have a code for the digital copy and it's not downloading, If I had gone to the UltraViolet first because I didnt know Itunes supported the download, does that affect the download?

http://support.apple.com/kb/HT1539

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HT5731 how do i get Digital Copy into itunes

i am trying to put a digital copy of a movie into Itunes. How do i do that

any help.. How do you download a digital movie into Itunes???

HT1539 I recently downloaded my digital copy of titanic and from the itunes extras screen I push play and nothing happens. The movie is not listed, only the itunes extra is listed in the list. How do I repair?

I recently downloaded my digital copy of titanic and from the itunes extras screen I push play and nothing happens. The movie is not listed, only the itunes extra is listed in the list. How do I repair?

I have the same problem on the latest iTunes software and Windows 7. My window is maximzed and I do not see any tab for photos. Seems related to a recent update (IOS7?) as this was there - at least before the very big change to the interface.

HT5731 How to redeem a digital download, 11.1.1 ???

I am attempting to download a digital copy using iTunes 11.1.1 The website link is not working and an old Discussion shows how to reach the redemption screen via iTunes, but the directions are not valid for 11.1.1 Can someone update me, please?

As written above - "Open the iTunes app on your iPad"...
You can do it on your computer if you prefer, and then sync the movie via iTunes on your computer to your iPad.
The end result is the same.

HT1539 I downloaded my digital copy of Star Trek Into Darkness, but it's HD and I can't play it. I didn't see anything about whether I wanted HD or Standard. How do I get this changed?

I downloaded my digital copy of Star Trek Into Darkness, but it's HD and I can't play it. I didn't see anything about whether I wanted HD or Standard. How do I get this changed?

Check the mute switch on the side above the volume rocker. If the red dot shows, the phone is muted. You'll still be able to play the ringtones to select one.
I find that the switch can be thrown to "mute" by accident when I put my iPhone in my belt holster.

HT1539 I downloaded a digital copy of a movie on iTunes but the extras had a download error. How do I fix this?

I had downloaded a Digital Copy of a film with extras on iTunes the other day. The movie is working fine, the extras met with downloading errors and won't work. I've tried clicking the download button but keep getting the same error message. I've already redeemed the code so I can't do the thing all over again! Please help me because I want to see those extras!

andrewfromcarmel,
I experienced a similar issue with 10.6.8 and iTunes 11.
Several questions:
1. What version of iTunes are you using?
2. Is your iTunes library located on a network drive or a local drive?
3. What error are you getting during the download?
4. Do you have the ability to try and download the extras file on a different computer?
Regards,

HT1539 I have tried to download a digital copy that came with a movie I purchased and I keep getting the an error about HD purchase vs. SD purchase. I push redeem again and it has the same message and I cant download the movie. What can I do?

I have tried to download a digital copy that came with a movie I purchased and I keep getting the an error about HD purchase vs. SD purchase. I push redeem again and it has the same message and I cant download the movie. What can I do?

- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

HT1539 my daughter has taken the insert page with redemption code out of the dvd case and we cannot find it. is there any way i can still download my digital copy of the movie in itunes?

We Have managed to lose the insert page that came with our dvd and digital copy. Is there a way i can still download the digital copy without the redemption code?

Please please help me, if you know how.

HT1725 error when I downloaded a digital copy of a movie (error 8328)

While downloading a digital copy of a movie from Universal website, download was interrupted.
When I try to resume, I get error message 8328 "An unknown error occurred (8328) Please check the connection to the network & retry"
How do I fix that??
I tried to go to Universal but it says that the Authorization Code was already used.
HELP!

Hello, tomyango.
Thank you for visiting Apple Support Communities.
Since a Digital Copy download is attached to your Apple ID, the best option would be to delete the movie that is giving you an issue and redownload it via the iTunes Store past purchase option. I have included a couple articles that will show you how to process these steps.
Deleting files from the iTunes library and your computer
http://support.apple.com/kb/ht3842
Download past purchases
http://support.apple.com/kb/ht2519
If this does not resolve the issue, then iTunes might need to be notified to let them know there is a problem with the content. I have included the steps on how to let them know.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Cheers,
Jason H.

I downloaded a digital copy of a movie and when I went to play the iTunes special features lines of code appeared instead? Can I get a new download of the iTunes special features?

I downloaded a digital copy of the film Hanna and the digital copy was supposed to come with itunes extras (special features) but when I click on it a bunch of code appears as follows in stead of the special features:
<!doctype html>
<html>
<head>
<meta http-equiv="Content-type" content="text/html; charset=utf-8" />
<meta name="hdtv-fullscreen" content="true" />
<meta name="hdtv-cursor-off" content="true" />
<title>Hanna</title>

    <script type="text/javascript" src="TuneKit/src/TuneKit.js" charset="utf-8"></script>

<link rel="stylesheet" href="css/shared.css" type="text/css" media="screen" />
<link rel="stylesheet" href="css/home.css" type="text/css" media="screen" />
<link rel="stylesheet" href="css/chapters.css" type="text/css" media="screen" />
<link rel="stylesheet" href="css/features.css" type="text/css" media="screen" />
<link rel="stylesheet" href="css/gallery.css" type="text/css" media="screen" />
<link rel="stylesheet" href="css/more.css" type="text/css" media="screen" />

<script type="text/javascript" src="controllers/data.js" charset="utf-8"></script>
<script type="text/javascript" src="controllers/home.js" charset="utf-8"></script>
<script type="text/javascript" src="controllers/chapters.js" charset="utf-8"></script>
<script type="text/javascript" src="controllers/features.js" charset="utf-8"></script>
<script type="text/javascript" src="controllers/gallery.js" charset="utf-8"></script>
<script type="text/javascript" src="controllers/more.js" charset="utf-8"></script>
</head>
<body>
<div id="bleed">
<div id="navigation">
<div id="vid" class="vid_bg">
</div>
</div>
</div>
</body>
</html>
Can I get a new download for the special features?

andrewfromcarmel,
I experienced a similar issue with 10.6.8 and iTunes 11.
Several questions:
1. What version of iTunes are you using?
2. Is your iTunes library located on a network drive or a local drive?
3. What error are you getting during the download?
4. Do you have the ability to try and download the extras file on a different computer?
Regards,

HT201209 how do i put digital copy on ipad. can i do it directly on ipad or what

how do i get digital copy onto ipad. i want to do it right on the ipad

Look in the settings and restrictions. If you don't see an icon then it's possibly been restricted. Enter the code and unrestrict it.

When I download the digital copy of the Hunger Games, it stops at 4.0GB and first returns an error code -1309 and then the code -50. Please help me complete the download.

When I download the digital copy of the Hunger Games, it stops at 4.0GB and first returns an error code -1309 and then the code -50. Please help me complete the download. I have tried removing the .tmp folder and downloading it again, but each time it stops the download in the same place.

I discovered the solution. The external drive I was saving it to was formatted as FAT32. In that format, the largest files can only be 4GB, which explains why it kept stopping at 4GB. I backed up all the files then reformatted it as Mac OS Extended (Journaled), this is possible since I am on an iMac.

HT203167 I am trying to download a digital copy to i-tunes and keep getting an error message that says the disk I am attempting to use is full. What does that mean

I am trying to download a digital copy to i-tunes, but keep getting an error message stating that the disc I am attempting to use is full. What does that mean???

Hi, reagans3.
Thank you for visiting Apple Support Communities.
I see you are experiencing issues with iMessage. I am not sure what troubleshooting steps that you have processed; however, there are some additional steps in the article below that may help.
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Cheers,
Jason H.

HT1539 What happens when you attempt to download a digital copy, but it doesn't upload in iTunes, and you're not allowed to use the code again?

What happens when you attempt to download a digital copy, but it doesn't upload in iTunes, and you're not allowed to use the code again?

Thanks for your reply, but you might have misunderstood it a bit. I'm NOT trying to buy a movie. ****, I'm not even in the actual Apple Store, when this happens I'm in the library not the Store part of iTunes.
To clarify - I have purchased a physical copy of a movie which came with another physical copy which contains the digital copy. The digital copy is on the DVD, all I need is just to transfer this file to my iPod Touch, for example, I'm not trying to download it from the store or repurchase it and it's not any gift code that I've received, the digital copy is on the disc. This is the first time ever that I've purchased something on a disc and I'm not allowed to access it because the disc hasn't been purchased within my country.
So again - I'm not attempting any purchase or download any purchased digital copy - it's on a DVD I own physically so... why is even the region of my Store relevant, the code I enter is (as I assume) just supposed to check if it's a legal genuine copy (which it is, as I've said - there are 6 discs in the pack: 3 movies on 3 Blu-rays and 3 DVD containing these digital copies of them). If I own it, I think that's proof enough that I have the right to use it. I just don't get it. I fully agree with you and understand your point if there was any purchase going on here, but it's not, it's just - I put a disc into my computer and I can't access it

When downloading a digital copy get the message not enough access privileges?

When downloading a digital copy from a purchased disk I keep getting the message "not enough access privileges", any solutions?

Yes. The disk drive has too much data on it. You are either going to have to move some to other disk drives or delete some.

HT5731 HOW TO DOWNLOAD A DIGITAL COPY

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