HT5787 Hi, I forgot my icloud password and my ipodtouch keeps asking me for my icloud password. When I enter my apple ID password, it will not accept it. I have been trying to find where I can reset my icloud password with no success. Please can someone
Hi, I forgot my icloud password and my ipodtouch keeps asking me for my icloud password. When I enter my apple ID password, it will not accept it. I have been trying to find where I can reset my icloud password with no success. Please can someone help?
You reset the iClould password the same way you reset the Apple ID for the email address/account
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.
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My iPod touch was recently stolen and I have been trying to find it on iCloud but sadly it has not connected to the internet at all so I have not been able to track it.What should I do?
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
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Reporting a lost or stolen Apple product
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I recently purchsed Black Hawk Down but can not find it anywhere in my purchase history and have cant seem to find where i can download it again without being charged? Please Help!
Hi..
Check your debit or credit card account to see if the transaction went through, or if you purchased from the balance of a redeemed gift card, see if the amount of purchase was deducted.
Account Home - Apple Store (U.S.) -
I have been trying to find an e-mail address for Apple problems that are not on your list of questions usually asked. Could you therefore let me have an e-mail address for being able to sort a problem I have with i-tunes purchasing for audo books as I by mistake downloaded a book instead of an audio book and would like a refund for The One I Love by Paul Pilkington so that I can download the audio book. This is the first time that I have used this facility and I obviously got confused with books and audio books, I need audio books because I have an I Pod Nano and I like to listen to my books on this. Look forward to your reply.
Regards, SandraSandra,
See this Apple support document for information on reporting an issue with your iTunes purchase.
http://support.apple.com/kb/HT1933
B-rock -
ok i have been trying to download albums, songs, apps, etc. and my itunes keeps asking me for the security question and for the life of me i cant remember the answers. I dont know what the email is that receives the question reset. is there anything i can do to fix this or am i screwed?
If you have music that was purchased on different iTunes accounts than the one you use, then you must provide the password, otherwise the tunes are not considered yours. You can turn off iCloud and just use the usual USB sync method. But I wonder whether you'll have the same problem?
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My Adobe Photoshop 6 Disappeared off my computer leaving only Image Ready. Now my disk will not work. I have the Auth key..where can I find a copy to download?
Sorry I would not know how to score a copy of the Program disc. I would not even trust it if I did.
Photoshop is one of the most pirated software out there and in cases loaded with malware.
Ok then, create a admin account on XP, log in and try running the cd there.
Check this thread if you need more details,
Photoshop 6.0: Installs On Vista But Won't Install On Xp - All Other Applications
Gene -
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Contact iTunes support & request they clear the balance:
http://www.apple.com/support/itunes/ -
I just purchased the SX60 and have been trying to find the way to change the "startup image".
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Looks like Canon has changed what they ship with the newer cameras. My SX50 came with a disc & no paper manual. Because of that I searched the Canon site (USA site) & found the program set you need to download (according to what it says). Now there are different versions based on your operating system so for my search I've chosen Win 8.0 & the program file recommended is
File Description Date Size
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File Name: dcsw-4-3-0-2-9l.zi
"A skill is developed through constant practice with a passion to improve, not bought." -
I have been trying to find Star Wars: Battle for Hoth. Any suggestions?
I have been trying to find "Star Wars: Battle for Hoth" in both iTunes and in Apps. Any suggestions on where to find it? Is it even still available?
First thing to try is a reboot of your iPad. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider until the Apple logo appears. Let go of the buttons and let the iPad restart. See if that fixes your problem.
Try the update again
Settings > General > Software Update
The update servers have been very busy so keep trying. -
I created an new apple id and want to change my billing information from the old id to the new id. How do i do that, as i have been trying it like always and it keeps saying that i have to contact apple support? I have an iphone 5S.
Good day BenithaK,
Once you have changed your Apple ID, you need to set it up for use in the various systems such as iTunes, the App Store, etc so it can be used as intended. This article shows how to do that -
Apple ID: What to do after you change your Apple ID - Apple Support
To change your iTunes billing information for either Apple ID account, follow the directions in this article -
iTunes 12 for Mac: Manage your iTunes Store account
Thanks for using Apple Support Communities.
Safe computing,
Brett L -
I'm uploading a photobook I made to be published. I need assistance in getting it to apple. The book is assembled and gets to the end of uploading when I get an error message, an error occurred while uploading. I have been trying all night. Help!
Welcome to the Apple Community.
I have seen previous versions mentioned in a pop up message before on iCloud.com, but I'm not really sure at all how it would help, as I couldn't get it to do anything.
The best advice I have at this time is to back up your work on your iOS device by regularly saving it to iTunes, if anything goes wrong you can then either load it into the numbers app again on the device or recover it via iTunes on your computer.
My syncs are immediate, I never get chance to see if it works in the background, sorry. -
I have been trying to find a way to use something a substitute for Adobe Flash on my IPAD2.
I have been trying to find a way to use something a substitute for Adobe Flash on my IPAD2. Can anyone help?
In my opinion, the is the best way to find the information that you are seeking.
http://www.google.com/search?client=safari&rls=en&q=apps+athat+allow+flash+conte nt+on+iPad&ie=UTF-8&oe=UTF-8#hl=en&client=safari&rls=en&sa=X&ei=C2jOTsjiNcbi0QGN ssgj&ved=0CBwQvwUoAQ&q=apps+that+allow+flash+content+on+iPad&spell=1&bav=on.2,or .r_gc.r_pw.,cf.osb&fp=536d9da873bf088a&biw=1041&bih=653 -
=I got a replacement iphone 4 and now it keeps asking me for my kids passwords for the apple id. How do I remove their accounts without messing up their passwords?
An iTunes account cannot be transferred to or created on an iOS device by itself.
Did you sync your iPhone with iTunes when iTunes was logged in with your kid's iTunes account - did you transfer any iTunes content to your iPhone including apps that were downloaded with your kid's iTunes account?
If so, this is why you are being prompted for the password for that iTunes account. -
i want to change my apple id on my macbook pro in the user info. it ask for a password...i am typing in my password to the apple id but it will not accept it....how to solve it ?
I'm afraid that you may be confusing two different 'passwords' - there's your Apple ID (the user name and password that you used to get into these forums) and then there's your computer user name and password - usually two seperate user names and passwords.
If you want to change your password for your user account on your computer, go to System Preferences>Users & Groups and unlock the preference pane. Then you can select your user name and change your password there. Changing a user name is a bit complex and I don't think you want to try that!
Clinton
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