HT5787 How to retrieve security answer
I have tried to find how i can retrieve my security answers but i can not find how to do it. Please advice me how to retrieve my security question which i dont remember now.
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(98774)
Similar Messages
-
Do any of you apple geniuses out there know how to retrieve the answers to your security questions or at least reset them? Apparently its to much for the support team. Can't get an answer out of them...
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email.
Presently there appears to be problems on Apple's end, so it may be quite some time before they respond.
Another user posted the following:
I got some help from an apple assistant on the phone.
It is kind of round about way to get in
Here is what he said to do and it is working for me...
1) on the device that is asking you for the security questions go to "settings", > "store" > tap the Apple ID and choose view"Apple ID" and sign in.
2) Tap on payment information and add a credit/debit card of your preference then select "done", in the upper right corner
3) sign out and back into iTunes on the device by going to "settings"> "store" > tap the Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you should be asked to verify your security code for the credit /debit card and NOT the security questions.
4) At this time you can remove the card by going back in to edit the payment info and selecting "none" as the card type then saving the changes by selecting "done". You should now be able to use your iTunes store credit without answering the security questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
How to retrieve the answers to my security questions ?
How to retrieve the answers to my security questions ?
The following may help: http://support.apple.com/kb/HT6170
-
How to Decrypt security answer
Hi,
I have retrieved the "securityanswer" attribute value using UME APIs.Its in SSHA format. I have to decrypt the answer and compare with user input. Is there any SAP security APIs for doing this?. I followed this [tread|How to decrypt security answer in UME ]. I couldnu2019t get the idea behind SSHA. Help me to get through this.
Regards,
Malini.VI don't think it is possible in SAP system's.
SAP will not allow to decrypt any security related information. Admin person can change... but can't view.
If SAP system's allows to view encrypted info...I am sure it will be a big problem. -
How to retrieve security question info...
How to retrieve security question info if I have deleted the original recovery email. I go to change password, get stopped at security questionnaire, I do not have the recovery email. Is there a way I can reset the "security question info" recovery email?
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions -
How to retrieve security question
how to retrieve security question
You have contact apple. They will transfer to the account security dept. You will still have to answer security questions and info. insufficient info means there will be no changes to the account.
-
How to change security answer - I forgot mine
How to change security answer - I forgot mine
Alternatives to Reset Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Start here to find your country, and how you can contact Apple:
Apple ID- Contacting Apple for help with Apple ID account security. Fill out and
submit this form.
4. Call Apple Support in your country and ask to speak to Account Security.
Customer Service: Contacting Apple for support.
How to Manage your Apple ID: Manage My Apple ID -
HT5312 How to retrieve my answers to the security question;
How to retrieve Apple ID Security Questions?
You need to contact Apple, either through the link in that article or by phoning them.
(77932) -
HT201303 How I retrieve the answers of security questions that I forgot
Retrieve security questions for my apple id
If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006 -
How to decrypt security answer in UME
We have created a Web Dynpro project to retrieve the password of a user if they forgot it. The program uses the default security question and answer attributes of the IUser object. The problem is that the security answer is encrypted in the DB. It looks like SSHA encryption, as the value of field starts with .
Does anyone know how to decryt the security answer?Andrew,
Try using this approach for encryption.
Get the source string and salt as separate binary objects
Concatenate the 2 binary values
SHA hash the concatenation into SaltedPasswordHash
Base64Encode(concat(SaltedPasswordHash, Salt))
This will translate to code something like this.
public String createDigest(byte[] salt, String entity) {
String label = "{SSHA}";
// Update digest object with byte array of clear text string and salt
sha.reset();
sha.update(entity.getBytes());
sha.update(salt);
// Complete hash computation, this results in binary data
byte[] pwhash = sha.digest();
return label + new String(Base64.encode(concatenate(pwhash, salt)));
and this to decrypt.
Strip the hash identifier from the Digest
Base64Decode(Digest)
Split Digest into 2 byte arrays, one for bytes 0 u2013 20(pwhash), one for bytes 21 u2013 32 (salt)
Get the target string and salt as separate binary object
This should translate to code like this.
public void checkDigest(String digest) {
digest = digest.substring(6); // ignore the {SSHA} hash ID
// extract the hashed data into hs[0], salt into hs[1]
byte[][] hs = split(Base64.decode(digest), 20);
byte[] hash = hs[0];
byte[] salt = hs[1];
This should work. source for this code is [this article|http://www.securitydocs.com/library/3439].
Vishwas. -
HT5312 I don't understand how to reset security answers._.
how do I reset security answers.! I'm so lost.____.
Call the number for your location from http://support.apple.com/kb/HE57 and ask to speak with Account Security...they can make the changes for you.
-
How to change security answer?
I forget all my security answers please help me to change it there is no rescue email botton?
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
Security question
Reset Security Questions
Note: The option to send an email to reset your security questions and
answers will not be available if a rescue email address is not provided.
You will need to contact iTunes Store support in order to do so.
Frequently asked questions about Apple ID
A. Manage My Apple ID
You will have to try and fail 6 or 9 times before you will be
able to proceed.
B. Or you can email iTunes Support at iTunes Store Support.
C. If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose Apple ID Account Security and click Continue;
6. Click on the Email icon;
7. Fill out the email form including your request to change your
security questions and answers;
8. Click Send/Continue.
Note: In some countries other than the US and Canada you may find a different set of options than those mentioned above. Choose the option that appears most appropriate and just follow the instructions.
You should get a response within 24 hours by email.
D. In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
E. Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
"done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
should be asked to verify your security code for the credit /debit card and NOT the
security questions.
d. At this time you can remove the card by going back in to edit the payment info and
selecting "none" as the card type then saving the changes by selecting "done". You
should now be able to use your iTunes store credit without answering the security
questions.
It's working for me ...I just have to put in my 3 digit security pin
from the credit card I am using.
Good Luck friends! -
I can not receive my security answers. not appear the option to get send to my email.
How to retrieve the answers and legally prescribed? I've tried several times. but does not appear the option to send by email.
The reset link will only show if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use -
I want to purchase an app but I am being asked to answer two security questions, unfortunately I cannot remember the answer to one of them, how do I retrieve the answer or change the question?
If you can't remember the answers to the security questions, then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
Maybe you are looking for
-
My Iphone won't appear in my devices in Itune.... And the WiFi does not work on my phone.... I seems like there is no solution to update my phone to the new ios on my computer or WiFi without using the 3g because of this!!! help me out
-
[Solved] Unable to insert records, trigger is showing mutating error
Friends, I created a procedure ===>> SQL> CREATE OR REPLACE PROCEDURE PO_RECEIVINGS_ASSETS_TR_P 2 IS 3 CURSOR CUR_LAST_DAY_RCV IS 4 SELECT * FROM PO_RECEIVINGS_INSTANT_V WHERE TRANSACTION_ID = (SELECT MAX(TRANSACTION_ID) FROM PO_RECEIVINGS_INSTANT_V)
-
Java Error and will not let me download
Can someone help me, Java shows it's in my add and remove, but not on my control panel and Java will not work at all. the Error I get is---Error appling transforms,verify that the specified transform path are valid.
-
Each time I try to burn a cd with 7.0.1 I get error 4261 and the burning is canceled, below is my cd diagnostic, can someone help please, thank you in advance, Microsoft Windows XP Home Edition Service Pack 2 (Build 2600) Dell Inc. Dimension 4700 iTu
-
When trying to update Flash, Firefox tells me that the Flash plugin is required to install the Flash plugin. == This happened == Every time Firefox opened == I believe it started a week ago