HT5787 I can't receive password reset email!

I can’t receive password reset email. Probably because this email address has been used before as second email to another Apple ID. I removed it from the other Apple ID a week ago but still can’t receive reset email.

Go to https://expresslane.apple.com ; select 'More Products and Services', then 'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password' and click 'Continue'.

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Can't login. Receiving password reset emails for w...

Hello,
I'm having really weird problems with my skype account [Redacted for privacy.]. I registered a new one just to post this message, because I can't log in with my original.
I checked - I have 3 emails set in my profile. I'm logged in on the Skype App. Everything I want to change requires a password, and it doesn't accept the pass, even though I have it saved (using 1pass).
When I attempt to reset my pass, I'm receiving password reset emails for users that aren't mine. I successfully changed the password for two different users, probably making them suffer the same problem as myself. Not sure how Skype picked those two users and decided they are me.
So, I'm logged in, but can't change anything, or use some skype features.
My username is [Redacted for privacy.]
SOS

I managed to fix it myself by manally entering the code instead of clicking on the reset link. This way a list with all accounts that had my email was showed and I was able to select my user from the list.
My email looks like a very popular typo.

Business Catalyst - not able to login, publish or receive password reset email.

Hi,
I'm not able to login to BC or publish edits to a client Muse site. When I try to log into BC manually, I am not receiving password reset email (not in spam folder). Never been a problem before and the status report says servers are all good. Any insight appreciated (client waiting).
Thanks!
Veronica

Online Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Forefront Online Protection for Exchange - Cannot Receive Password Reset Email

One of our users cannot gain access into her quarantined emails.
I've entered her username and clicked on need your password. No email from Microsoft is being received to reset her password.
what other means can we gain access? She is missing out on important client emails.
thank you

Hi,
Do you do follow the steps below? Please check it again
Go to the FOPE Sign In page at http://admin.messaging.microsoft.com/.
Click Need Your Password?
In the User Name text box, enter your Microsoft Online Services ID, and click
Send.
You will receive an email from [email protected] The email will say, "To set or reset
your password, go to:" and will provide a link. Click the link.
In the Set New Password dialog box, enter your password in the
New Password and Confirm new Password text boxes and click
Submit.
Best Regards
Quan Gu

Not receiving password reset email (Issue Solved)

I found a solution to the password reset issue—at least it worked for me:
Needed to resent my password, but every time I submitted my email to request the access code, nada. I checked my email's spam/junk folders, but to no avail.
Then it dawned on me that I use ad blocking software, which sometimes causes reduced functionality on certain websites. I disabled the ad blocking on Skype and bingo! The email with my reset code arrived immediately.

Hi, imelda_nallela, and welcome to the Community, Yours is one of many reports; please see here ...http://community.skype.com/t5/Security-Privacy-Trust-and/Can-t-get-my-password-sent-to-me/td-p/4071355 Regards,Elaine

Can't receive password reset token

Hello. My grandma can't login anymore and I was trying to reset her password but I keep getting the "no voucher" error. I have logged in using my id because I was unable to reply on the support comunity without logging in and I can't login with her id.
This is what I get when I try to reset her password:
Unfortunately, we were unable to send your new token to the email address: [email protected] This may be because the email address was incorrectly entered on your account, or it is currently not working.
Please ensure that you have a valid email address attached to your Skype account and that you add the @notifications.skype.com email address to your email account's safe senders list.
If you are still not receiving emails from Skype, please contact your ISP (Internet Service Provider) to ensure that they are not blocking email traffic coming from Skype.
Please give me a hand with this problem.
Regards

Dear All (after Community Manager's Claudius' post),
Please do file with Skype Customer Service to enlist their assistance in determining why you are not receiving the password re-set token e-mail messages. I subscribed to this thread so I can follow your progress.
Here is the link to use to contact Skype Customer Service: https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service As you know you need to contact Customer Service, skip past Step 2 and proceed directly to Step 3, Continue with Support Request.
Best regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Not receiving password reset email

Hello,I am trying to reset my skype password, but i am not getting the email, after i follow the reset steps.Anyone has a solution to this or any way to recover my account? thank you

Hi there alexusya,
Shopping on BestBuy.com should be pleasant and should not cause you any frustration. I'm sorry to hear you've had such trouble with logging in to gain access to your account and My Best Buy memberships. Using the information you registered with the forum, I was able to locate your BestBuy.com account and noticed we have some duplicate information in our system. I've consolidated the information, as duplicate info can sometimes cause the trouble you have been having. I would encourage you to try signing in again and let me know if you continue to have trouble.
Sincerely,

Has anyone else had a problem with receiving password reset authenticate emails to the email its supposed to go to but doesn't??

I cant sign on to my main Itunes account so i try to authenticate by security question but its not a familiar one, its one that i have never used on anything but i go along and try every birthday in my huge family and nadda...so i try to go the way of the email authentication,this is where it gets a little more interesting...I send it off and it says ok go get it and i go and look and nothing. now i try this several different times and same thing but i have a reciept from 11/11/11 for music i purchased just 3 days earlier, but now its not working, so i try to get a reset on another account, another email address, still connected but not used and i send off the authentication and SLA-BAM...its right there in a spilt second. so whats the problem. I'm no expert, but theres something rotten in Denmark! I only got to get to where i actually got an email off to costumer support and that was a maze of redirects that really just confused the issue, AOL costumers call ! 800 BLAH BLAH to have the AOL overseas operator tell me I am an IDIOT for thinking AOL and ITUNES where in anyway connected likethat and i would have to contact Itunes support....I DID....THAT WHO TLD ME TO CALL YOU!!! Am i missing something...you cant make the best stuff in life up...the real shut is the funniest....I am sitting here just shaking my head...luckily I'm well balanced and basically a Whatever type but its baffling to me how some things can get so confusing by trying to make it user friendly. just have an american person at the end of a small pay line at the worst to talk to a living breathing being, instead of a computer that doesn't give you an option to just bypass and go to a person,no you have to try to reason with the machine to get what you want...lol i need some decaf, thanks A S C for a forum to vent, Keep Fighting The Good Fight! Cya

If you aren't receiving password reset emails and your security questions don't work, someone has hijacked your account.
This happened to me.
You need to use Expresslane to contact iTunes support to regain access to your account ASAP.

I can't receive any password reset email

Hello , I'm trying to reset my password , but I don't receive any email to reset it , I tried it many times and still no email
I'm afraid that someone hacks into my apple account and he changed my password , please help me to get back my account , btw this account is deferent one

If you don't know your password, don't know your security questions and don't have a rescue address or don't receive a reset email, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

Not receiving the iCloud password reset email

I am trying to assist a friend in retrieiving the information stored on his iCloud account via an iPhone that has since been broken
I've attempted to use the link several times to send an email to the Hotmail email address that is set-up as the iCloud user name but while I get the email sent confirmation, as yet no email has been received at this email address and I'm running out of suggestions as to how to help.
I also attempted to follow the security questions route to resetting the password but sadly failed at the first hurdle and I can only assume that his date of birth was originally entered incorrectly, as when I enter his actual birth date, I get an error message
I also thought that I might be able to access a password reset by using the same iCloud user name as his Apple ID, since with my own account, my Apple ID is the same as my iCloud user name but his iCloud user name is not recognised as an existing Apple ID
Any help or assistance would be most gratefully received as he's desperate to recover some photos etc that were uploaded to the iCloud from the broken iPhone and with him being somewhat technically illiterate, I appear to be the only person who can assist and without the password reset email being received at the Hotmail address which is the iCloud user name, I am totally flummoxed as to being able to offer any further assistance.
With my utmost thanks in advance to anyone who might be able to offer any sugggestions or advice in this bothersome matter
Kind Regards
Bernard

Thanks a million randers4 for taking the trouble to get back to me.
I will get my pal to come over when we've both time to sit down and foillow your advice (and the link). However, sadly I suspect that we might have a problem proving his identity to the satisfaction of the support team, as whenever I've tried to assist this mate in the past, the same issues have always arisen, where he's not got a clue as to usernames, passwords, security questions.
I presume he must have some sort of underlying paranoia about revealing any genuine information about himself online. This proves incredibly frustrating and I invariably end up tearing what's left of my hair out, in my efforts to resolve his myriad of technical queries and yet while I invariaby end up losing patience, tired of trying to drum it into him to write login details down, to keep them safe, or to only use answers that he knows he will remember, in light of everything that's come to light recently, in truth perhaps it's me who is the stupid one for freely giving up all my personal information online and it will eventually prove that he is most sensible for refusing to relinquish any genuine personal details about himself.
Then again, at least I am able to retrieve my iCloud photos!
Apologies for waffling on. Hopefully I can come back to say issue has been resolved, but I've an inkling I might have to return to enquire if there are any further options
Kind Regards
Bernard

Received an apple id password reset email the night ipod classic was stolen. Coincidence?

My iPod classic was stolen from my vehicle. The same evening I received an apple id password reset email. Is it possible that the thief initiated the email with just the iPod and maybe my name (as it is on the vehicle registration in my car). There is no way this person could know my email address to initiate a request.

That's the only answer, if your email address was on the iPod the thief has it, everything on the iPod is open to him/her. But it would have to include your AppleID.
It was a coincidence.

Hi, my apple account is locked. I can't receive the verification email and I forgot the answers to the verification questions. I can't reset my account now. Please help me. Thank you very much.

Hi, my apple account is locked. I can't receive the verification email and I forgot the answers to the verification questions. I can't reset my account now. Please help me. Thank you very much.

After two years? No, not likely you are going to get it. Try contacting iTunes support: https://getsupport.apple.com/Issues.action

Support forum password reset email not received...

I'm trying to login to the support forums. I have my user name, rsmith79. What I thought was my password apparently isn't. I tried multiple times to get a password reset email sent to me but I haven't received one. And yes, I'm using the correct email address to request one. I was stuck having to create this new account. I want to get access to my old account. Please help.

Have we got a password reset feature now then ? <br />I had not noticed !
* EDIT yes link is https://support.mozilla.org/en-US/users/resendconfirmation <br /> and I imagine that may only work with the correct and original email account.
You only seem to have made one other post [/questions/816588], but that is now old and unanswered and was closed by this forums automated systems.
(Previous profile link [/user/397761 rsmith79] & [/users/edit current] )
Have you got any other questions you need answering ?

I forgot my security questions and I aren't receiving the reset email to my email. I already check in the inbox and in the spam, anyone can give me some advise?thank you.

I forgot my security questions and I aren't receiving the reset email to my email. I already check in the inbox and in the spam, anyone can give me some advise?thank you.

The best way is to call applecare (800) APL-CARE (800-275-2273). You can also email them but you need to create a case here https://getsupport.apple.com/Issues.action. When I did it it took about 10 mins.

Blackberry ID Password reset email doesn't contain a link to reset password!

I'm having the same issue that this guy had in this forum (which doesn't seem to have a solution?): http://supportforums.blackberry.com/t5/BlackBerry-PlayBook/Blackberry-ID-Password-Reset/m-p/1745415#...
Basically, I'm trying to reset my Blackberry password for my Blackberry Curve. I get a password reset email when i request it, but the email does not contain a link to reset my password. The ENTIRETY of the email is as follows:
"This email has been automatically generated. Please do not reply to this email.
If you have not previously indicated that you wish to receive emails from Research In Motion Limited and/or its affiliated companies regarding exclusive offers and updates about BlackBerry products and services and you would like to do so, please click here.
Research In Motion Limited, 295 Phillip St., Waterloo, Ontario, Canada, N2L 3W8
©2012 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion® and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world."
Does anyone know what the problem is? It's not my web browser distorting the email -- i've tried retrieving the email from Firefox, Google Chrome, and Internet Explorer.
Solved!
Go to Solution.

That is very strange indeed...with only 2 possible causes I can think of.
1) Your email app (on your PC) is blocking the link that is included in the email...many email apps will do this and sometimes you must override them. If you have an alternate interface to use (e.g., GMail webmail interface versus Outlook), then try the other and see if that helps. Depending on the email environment (e.g., private corporate email system), it is also possible that some gateway along the path is stripping out the necessary link(s) as a security measure.
2) The reset email facility is actually broken, and the email does not contain what it is supposed to. If that is the case, then it requires formal attention from RIM. The only way to achieve that is for you to contact VZW and have them escalate your case into RIM.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
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HT5787 I can't receive password reset email!

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