HT5787 I don't understand I am sure I've answered the security questions properly and I have tried reseting the password but no email arrives in my box to help me reset????
I don't understand I am sure I've answered the security questions properly and I have tried reseting the password but no email arrives in my box to help me reset????
Then contact Apple Support, if your recovery email is not working - only AppleSupport will be able to help you. See this webpage on how to contact Apple Support in your country (There are either telephone umbers given or an email form):
Apple ID: Contacting Apple for help with Apple ID account security
Explain, that you need help with an account security problem.
You can also try to email the iTunes Support using this form: https://ssl.apple.com/emea/support/itunes/contact.html
Similar Messages
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Need help with security questions? Never answered them befor and now that I have the answers are wrong ? Where do I find the answers ?
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
i recently bought a few films from itunes but i had to reset my laptop and the films have gone and i have tried downloading purchased items but no films come up and im not buying them again. what do i do now to get my films back ?
Did you fail to back up your purchases?
If so, then they are gone. -
Iphone 4 and Ipad 2 internet problems?
ok so i recently updated my iPhone 4 and iPad 2 to the ios6 and now for some odd reason when ever i try to join my original network it won't let me it just keeps kicking me of, for my iPhone 4 it will just put me to 3G and my iPad 2 get no internet but the internet works perfect on my mac book pro which is also updated fully and i have tried reseting the router if you know what i can do please help.This worked for me on iPhone 4S and iPad 2:
Settings -> General -> Restore -> Restore network settings
After the device restart, I logged in my wifi network without any problem. -
Ever since I have updated my software to iOS 7, I cannot download anything from the AppStore app and I have tried resetting my password and updating ITunes, but nothing works! Also when I try to sink my mini with my iTunes account it says you cannot sync because the sync session failed to start.
It sounds like to me you're trying to sync using the computer.
Try these things and see if it helps before you try your next syncing session. If none of the things below work then you might consider trying to sync using iCloud only.
Try a Restart.
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
Resetting your settings
You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple.
Here is a link to their contacts with most of the information below.
http://www.apple.com/contact/ -
Please help!! I can't remember any of the answers to my security questions (I made them approximately four years ago and don't know what I was thinking).
How can I change my questions without answering my security questions that I don't know?!??You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105971) -
I want to access my account and purchase a product, but it keeps asking me my security questions. And I don't know the answers! Is there any way other than this rescue email address that I can change my answers?!
You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(86674) -
What do I do after "too many login attempts" and I have tried reset of password?
I am required to have and login to an adobe account to read Overdrive eBooks via my local public library for my iPhone Overdrive app. I have downloaded Overdrive's app update and therefore need to re-login to Adobe to read ebooks again on my iPhone. When I try to login to adobe via my iPhone to do this, I got an error message something like "too many login attempts." I have tried reset of my password and I still get this message and still cannot login. Please help!!!! I am desparate!!!!
Eliza. I have the same problem, I have replaced the batteries in my wireless keyboard but it is not working therefore I can't log in as I can't type my password. (Doing this on my iPad). How did you solve yours please. Regards mfa
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My messaging,App Store, ITunes icons have totally disappeared, I have tried looking in other folders etc and resetting my homepage however I still cannot seem to find them, any ideas about how I could get them back? ( I phone 4s)
If you still have the 'pointers' to them in iTunes then I think that it assumes that you still have them on your computer so it won't re-download them or let you copy them from your iPod - try deleting the iTunes entry for one of them and then re-try re-downloading or, with your iPod connected, File > Transfer Purchases. If it works for that one then do the same for the others.
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Please tell me some ways to fix my camera
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears. done
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Having trouble with my iphone3. It is stuck after I simply turned it off and turned it back on to get a connect to itunes message. Ive tried connecting to itunes, resetting it, and restoring it. Nothing works! It is still stuck in recovery mode.
Put your phone in DFU mode (search Google for instructions) and restore as NEW device. If that doesn't work, you've no choice but to bring your phone into Apple for evaluation.
If your phone has been jailbroken, this problem can occur. In this case, Apple won't even touch the phone and you'll have to buy a new one. -
HT5312 Hello, I have forgot my answers to security questions..now how should i reset them?
I am using a apple id and had previously set my securty questions. Somehow I forgot answers. now i am not able to reset them. Also the send rescue email option as shown on help page is not available. So can someone helpe me with information to reset the answers?
You need to contact Apple, either through the link in that article or by phoning them.
(78295) -
So yeah basically my iPad won't pick up on WiFi networks and I am wondering if there is a remedy to this. Thanks :)
The easy things first. Tap wifi in settings. Is wifi turned on, can you see your wifi in choose a network, do you have airplane mode turned on, is it just your wifi router or all wifi signals, if you go to a public site can you see their network? Have you tried a reset.? If your still having problems, take your mini to the Apple Store and let them show you how. If they can't connect to their signal ask them for further suggestions
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Hi have got a new ipod touch and the sound is terrible either with or without speakers!! The sound is crackling and intermitant very annoying! Have reset the ipod and its still the same. Would appreciate any help.
If the music plays fine in iTuneds on the comouter try:
- Unsyncing all the music and then resyncing the music
- Restoring from backup
- Restoring to factoru defaults/new iPOd.
For restoring see:
iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software
Do other sounds sound OK? -
Please help me with my security question
4th question from the bottom
http://support.apple.com/kb/HE37
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