HT5787 ID ICLOUD

Hi I bought an iPhone 5 and a icloud application id and I have not the activation id

You mean you purchased an iPhone 5, & can't activate it because you don't know the original Apple ID/Password that was originally used to activate it, correct?
If so, return it for a refund, 'cause it will be nothing but a paperweight for you unless you can get/determine this info. And, Apple can't/won't help you.

Similar Messages

  • Whenever I logon i-cloud for backup, it indicated either my logon ID or password was incorrect ?  How can I recover the ID or password?

    Whenever I logon i-cloud for backup, it indicated either my logon ID or password was incorrect ?
    (a)     Is the logon ID to i-cloud is same as that as my Apple ID ?
    (b)     How can I recover the i-cloud ID or password if I have created before ?

    Recover your ID here:
    https://iforgot.apple.com/appleid
    Password here:
    http://support.apple.com/kb/ht5787
    Your iCloud ID is an Apple ID.

  • HT5787 Apple should use icloud to see if a phone has been lost, stolen , or legitely sold. I have a phone now that I bought and the last owner cant remember what they used as a user name or password. now i have an iphone 4 thats password locked and I cant

    Will apple ever clear an iphone that was purchsed legit but the user name and password is lost. The phone isnt on any black list. Apple should charge a small fee to clear such phones. I'm stuck with a $150 phone that was on till I did a factory reset to find it has an email associated with icloud. NOW WHAT??

    The last owner can find the ID as explained here: http://support.apple.com/kb/HT5625, and then reset the password for the ID as explained here: http://support.apple.com/kb/HT5787.

  • HT5787 How can I change an old email to a new one? For some reason my old email comes up on my iPhone - and I don't get access to change to my new email which I have on my iCloud account on my pc. My AppleID works on my pc, but not on my iPhone!

    How can I change an old email adress on my iCloud accout to my new email (the same as on my pc), as long as my Apple ID works on my pc but not on my iPhone?
    Br
    Finn

    You would have to change it back to your old email address in order to turn off "Find My iPhone" on your devices. After you changed it back to your old address and deactivated "Find My iPhone" (activation lock) you could change your Apple ID to your new address again. Now it should wok on all your devices.

  • HT5787 iphone has an old apple id stored in icloud.  email address is no longer used, id is forgotten.  how can i delete & store new apple id in iphone?

    iphone has an old apple id stored in icloud.  email address is no longer used, id is forgotten.  how can i delete & store new apple id in iphone?

    You cannot merge accounts.
    You need to sign into the old account on your computer.
    iTunes Store: Retrieving and changing passwords (Apple ID)

  • HT5787 If i know email ( but i dont have acces to it ) and i dont have secret questions how can i recover my icloud account ?

    If i know email ( but i dont have acces to it ) and i dont have secret questions how can i recover my icloud account ?
    I'n my company ( pawn shop ) i hope i transleted fine , i bought an iphone wich it seems to be ok at the first time.
    That was on 26.11.2013 ( as can be seen in my pawn contract and billing ) . after 2 weeks i found a client to buy my second hand iphone and the i saw my mistake it is icloud blocked i need that password so i can reset the iphone to sell it. how can i manage this problem ? i can provide all my billings, contracts, society data everything.

    If you know the primary email linked to the account but do not have access to it or the answers to the security questions, then the next best thing to do is call Apple at 800-275-2273 and ask for Account Security.  They will ask you for two pieces of information from the account in order to unlock it.  The options are usually the security questions (each question counts as one piece), the credit card linked to the account, and either a device serial number or device verification code that they will send you.
    After this verification is complete they can send the reset link for your password to any email you choose.  Please be aware that if they verify you with something other than two security questions, there is a 24 hour wait before the email arrives.
    Good luck!

  • HT5787 Need to help take back account icloud was stolen by hacker

    Dear all,
    I have 2 phone which one is Iphone 4s and another one is Iphone 5s(buy new on Aprile-2014, worldwide version buy at stor apple at Vietnam). When I sign in my account on Iphone 5s both of my Icloud on 2 phone alert incorect password. I confoused with Appcare at Vietnam(Strore of Viettel) but they told I must contact with apple support at USA.
    I think my icloud ID was changed password by another one, I've forgot pass but the email not sent to my email. So that I create this account to contact with you. Please let me know how to get back my account and Unlock my Iphone 5s. I have the bill of Iphone 5s buyed at Appe Store Vietnam(from Viettel).
    Thank for read and waiting for your anwser.
    Regards,
    <Email Edited By Host>

    Hi Nguyen,
    Have you tried going to Manage your Apple ID and clicking on Reset Password? That will take you to a screen to answer your Security Questions. If you can answer them, then you can reset the password yourself:
    Apple - My Apple ID
    If you cannot remember your Security Questions, then you will need to contact iTunes Support:
    APPLE ID SECURITY CONTACT NUMBERS
    Best of luck,
    GB

  • HT5787 Is my password for my icloud e-mail the same as my Apple ID

    I have an icloud e-mail but I forgot my e-mail password. How do I remedy the situation? My password for my icloud email is different from my Apple ID.

    Hey aniruddhayadav!
    Here are two links that will tell you a little bit about a feature called Documents in the Cloud, which may be able to help you accomplish the task you have asked about:
    iCloud: Documents in the Cloud overview
    http://support.apple.com/kb/PH2703
    iCloud: About using iWork for iOS and iCloud
    http://support.apple.com/kb/HT4942
    Take care, and thanks for visiting the Apple Support Communities.
    Cheers,
    Braden

  • HT5787 Icloud help

    I wish to start using icloud on my iphone. However my icloud is currently set up with an old apple id / email account. How do I delete this account? I cannot remember  the password to this old apple id and cannot reset it because the old email address is long since closed. Any ideas?

    Hi Nguyen,
    Have you tried going to Manage your Apple ID and clicking on Reset Password? That will take you to a screen to answer your Security Questions. If you can answer them, then you can reset the password yourself:
    Apple - My Apple ID
    If you cannot remember your Security Questions, then you will need to contact iTunes Support:
    APPLE ID SECURITY CONTACT NUMBERS
    Best of luck,
    GB

  • HT5787 Hi, I forgot my icloud password and my ipodtouch keeps asking me for my icloud password. When I enter my apple ID password, it will not accept it.  I have been trying to find where I can reset my icloud password with no success.  Please can someone

    Hi, I forgot my icloud password and my ipodtouch keeps asking me for my icloud password. When I enter my apple ID password, it will not accept it.  I have been trying to find where I can reset my icloud password with no success.  Please can someone help?

    You reset the iClould password the same way you reset the Apple ID for the email address/account
    How do I change or recover a forgotten Apple ID Password?
    If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.

  • HT5787 i need help , i can't remember my icloud id

    I have the iphone 4s and it is connected to my work system. It was disabled yesterday after two attempts to unlock with the wrong password. I restarted it and now it is asking for my apple id and password in order to restart from my icloud settings. But it says that the password is incorrect, when I go to "forgot password" it says the email address for the iclous account is incorrect as well.

    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...

  • HT5787 i forgot Icloud password and security question what method i can use to reset it is ther any or what i am still using iphone but my icloud is disabled for to many atempts what now how to rest the password

    i forgot Icloud password and security question what method i can use to reset it is ther any or what i am still using iphone but my icloud is disabled for to many atempts what now how to rest the password

    Hi bekimlorini,
    Thanks for visiting Apple Support Communities.
    You may find this article helpful with resetting your security questions:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    If you're not able to receive email to your rescue email address, you may need to contact iTunes Store Support:
    You'll need to contact iTunes Store support to have your questions and answers reset.
    All the best,
    Jeremy

  • HT5787 My sister got an iPad and played with its passcode. She lost her passcode and had to reset the iPad using iCloud. Unfortunately, she accidentally pressed the iForgot button and leave it blank and quit it. Can anybody help?

    My sister got an iPad and played with its passcode. She lost her passcode and had to reset the iPad using iCloud. Unfortunately, she accidentally pressed the iForgot button and leave the old and new password menu blank and quit it. She didn't really understand about iForgot so she thought it's fine. Can anybody help?

    Have you tried looking in your spam folder for the email?

  • HT5787 I forget my iCloud Password, what should i do ?!

    Hello,
    is there any possible way to reset my iCloud Passoword without chaning my Apple ID Password ?!

    Go to http://iforgot.apple.com and sign in with your iCloud login. A new password will be sent to your associated email address. If this doesn't work you will have to contact Support. Go to https://getsupport.apple.com ; click' See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'.

  • HT5787 i want to tourn off the icloud

    hello can you help me whit icloud i want to tourn it off i get an iphone from someone please and he have icloud on

    Hi applelinnan,
    Thanks for visiting Apple Support Communities.
    You can use the steps below to reset your iCloud password:
    Change your iCloud (Apple ID) password
    Go to the My Apple ID website (appleid.apple.com) and follow the instructions to reset your Apple ID password.For more information, see the Apple Support article Apple ID: Changing your password.
    After changing your iCloud password, make sure you update it on all your devices and in any email apps you use to get your iCloud email.
    On your iPhone, iPad, or iPod touch: Go to Settings > iCloud, then tap your iCloud account.
    On a Mac: Open iCloud preferences.
    On a Windows computer: Open the iCloud Control Panel.
    In your email apps: Check the help provided for the email apps you’re using.
    iCloud: Change your iCloud password
    http://support.apple.com/kb/PH2617
    All the best,
    Jeremy

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