HT5787 when first time i purchase Iphone, i don't know about Authentication mail and apple ID, every thing was done by sales person, now when i update by Iphone

Dear All, when i first time purchased Iphone i dont know about the Apple ID and security system, every thing was done by sales person, now after using for 17 months when i updated my Ipnone it asked for authentication mail ID and password, nothing worked out and my phone is blocked, i request the Authorities to help me on this issue, Pnone serial no. is like this
A1431 CMIIT ID:2011C16093.
thanks

Dear Rojmer,
thanks for understanding by problem, since I have purchased Ipnone in an Apple store at Shanghai china, and I am residing in KSA & cannot contact them, now that is the way-out for such problem, I don't agree or believe that Apple as a great company will let their product and my information in the Iphone go excess.
Hope to get some solution

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