HT5796 I bought an Ipad from a friend's friend that was moving to his home country, and when I tried to set up the ipad it won't let me because it says it is linked to an apple ID and that I need to enter the same apple ID but i donn't know it, what do i
So I bought an ipad from a friend's friend that was leaving to his home country but the ipad is linked to his account and I can't reach him to ask for the information that the ipad is asking so I was wondering if there is a way that I can reset the ipad without me having to enter his apple id and password.
No, there is not.
That person will have to release the iPad from Find My iPad or you will not be able to use it.
This explains:
http://support.apple.com/kb/HT5818
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I'm having the same issue with a file called IMG_2353.MOV that was imported into iPhoto from my iPhone and also have to manually select the items to import (so the rogue file doesn't error everything out). I've tried using Image Capture to locate/delete the file directly from my iPhone, but even though I can SEE it in Image Capture, I can't delete it or anything. This is VERY frustrating! My friend/Apple guru's only suggestion was to backup my phone then restore it through iTunes. Risky but should do the trick. I'm too scared to try, though!
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Hello! I bought an iPod touch 3rd gen at a pawn shop and when i tried to set it up, it would not connect to my iTunes OR Wifi so that I could finish set up. Is there anything I can do to fix this before i take it back and get my money back?
Take it back for a refund.
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I turned off my iPod touch and when I tried to turn it back on, it won't load and just sits on the black screen with the Apple logo.... HELP!!!):
Try a Reset...
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
Restart / Reset
http://support.apple.com/kb/ht1430 -
Does anyone know why I can't upload hulu app on my 2nd Gen. iPhone ? I did it b4 on same phone&know it won't let me! Ive uploaded other apps w/out iOS 5&now I can't find any apps to download since I removed Hulu!
The current version of the Hulu Plus app requires iOS 5 or later which will not run on an iPhone 3G, if that's the model you have. If you kept a backup of the old version of the app, you can probably put that back into iTunes and sync it to your iPhone, though whether it will still work with Hulu I can't say.
Regards. -
Please help me
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
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I have bought my daughter an iPad mini and I've tried to set it all up for her and get her an apple account so she can download games and music but it keeps saying she doesn't meet the age restriction. How can I set this up for her as she has an iPod and would like to access music from iTunes ect.
There are age restrictions for an Apple ID. These are in place for a good reason. Simply set it up to use your iTunes account/Apple ID for purchases. If you don't have one, create one.
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ -
I have bought new apple iPad but I don't know how to verify my Apple ID can you please help me
I Have bought new apple I pad but I don't know how to verify it can you please help me
When you create an iTunes account you should receive an email to the primary email address that you put on the account - that email should have a 'verify now' link in it which you need to click on and which will open a browser for you to log into your account from.
From Frequently asked questions about Apple ID :
How do I verify my Apple ID by email?
Simply follow the link in the verification email that says "Verify Now." Sign in with your current Apple ID and password, then click Verify Address. You can also verify by signing in at My Apple ID. You'll receive an email prompting you to verify.
(For info these are user-to-user forums, you are not talking to iTunes Support nor Apple, nor is it 'live chat' - a fellow user will reply when they see a question and they know the answer.) -
I got an iPad mini from a friend who is now passed away and I'm trying to activate it using my Apple ID but it won't let me because I have to contact the previous owner, what do I do!?
Take it, the original purchase receipt, and the friend's death certificate to a physical Apple Store and see what they say.
(110829) -
How can I change the appe ID that is registred in my Ipad? It was bought for a friend and he put his own ID. I have my ID but I don' t know how I can install it in my Ipad
Tap on the id in Settings > Store and log out of it and then log in with your id. But if there is any content on the iPad from his account then you are probably better off resetting back to factory defaults via Settings > General > Reset > Erase All Content And Settings and starting 'as new' with it - content is tied to the id that bought/downloaded it so your account won't be able to download updates to any of his apps, and unless his account is authorised on your computer's iTunes and his content is on there then it will be deleted when you sync to it.
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Hi, I'm having trouble with my Ipad 2. I was recently playing a game and my ipad just shut off on me. Then when I turned it back on it was stuck on the Apple Logo and it won't go to the home screen at all. I plugged it in my itunes but I don't know what to do from there. I left it charged hoping the apple logo would dissappear but it didn't and now for some reason the battery is always dead. I really need help. Does anybody have any suggestions? Please.
Did you try rebooting the iPad? You will need to have some battery power for this.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This may be helpful
iPhone, iPad or iPod touch: Not responding or does not turn on
Frozen or unresponsive iPad - Apple
iPad: Unable to update or restore -
I bought Adobe Photoshop Elements 13 from wal mart today, and when i go to type in my redemption code to get my serial number it says my redemption code is invalid? and yes i have done it with caps and without caps, ive tried everything and I dont know what to do anymore. I know its non returnable once opened and the package wasnt tampered with when I bought it. im at a loss on what to do
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
-and https://forums.adobe.com/thread/1572504
Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html -
I just bought a iphone 5c and when I tried to use my computer to download the syncd version of my phone I found out I needed the latest version of the IOS. I tried downloading the latest version and it won't let me do it unless I upgrade. What else can I do? I don't want to buy a new computer....
If you want to synch your iPhone with iTunes on your computer, you will need to meet the minimum requirements. If this requires you to upgrade your computer then you will need to do so. System requirements for the iPhone 5c are clearly posted on Apple's website and this should have been considered before you bought your phone. There's no way around the system requirements.
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I bought a used iPod touch and when I try to set up my iCloud account, it says that the maximum number of free accounts have been activated on this device. Is there a way around this? I thought I could maybe set up the account on my PC and go from there, but it won't let me do that. It is forcing me to set up on the iPod. Am I doomed to have no iCloud account because I opted for a used device?
See this previous discussion.
icloud: The maximum number of free...: Apple Support Communities -
I updated my pages app on my ipad and when I tried to open a document it says the file format is invalid. None of my documents are opening pleaser help!!!!
Try this. It worked for me.
I discovered the same problem. I had an older version of Pages on my iPad. After updating it to the latest version all my previous documents created in pages for the iPad were rendered unreadable and a message stated that they were an invalid format. Why for the life of me would a program that was created by Apple and sense updated not be able to read previous versions...well that's a whole other sad story. Any way I discovered how to fix it but it would require that you had backup your iPad on a computer and not emptied your trash. If this sounds good than here is how you fix it... And it worked for me.
These steps will enable you to reinstall a previous version of the Pages app so you can be able to read and edit older documents.
FIRST: if you did backup your iPad using your computer and did not empty your trash, GOTO the trash and look for PAGES 1.4 (or other number) ipa ( that's the file extension) ie PAGES 1.4 ipa.
SECOND: move that file out of the trash and onto your desktop. Once you do this, double click on it and a box will come up stating a newer version has been found and do you want to revert back to older version. ANSWER YES. It will than automatically place and overwrite the older version back into the file on iTunes that contains the rest of your backed up apps.
THIRD: and this is where it is important that your backup would have to have been on your computer. I'm not sure if backup on the cloud will work. iCloud backup at your own risk And here's why. Before you restore you will need to remove the latest version of Pages off your iPad by doing the usual : holding down the home button until the apps wiggle and remove by pressing on X on app. Removing off your iPad will also delete all your documents but if you have a previous backup on your computer those documents will be stored safely on itunes and will return.
FORTH: plug your iPad into your computer and allow it to sync so iTunes will recognize it. Once iTunes is up and you can see that it recognizes your iPad, GOTO "FILE/DEVICES/RESTORE FROM BACKUP." ******* DO NOT CLICK ON BACKUP***** click on RESTORE FROM BACKUP. This will reinstall all previous settings and documents that were their when you backuped PLUS the older version of Pages that you placed back from the above steps. Let it run through all the setups ( this could take up to 20 minutes...depending on amount of data and photos and apps).
FIFTH: Once everything is reinstalled a message will popup on your computer stating "to leave iPad plugged in until iTunes recognizes it again" ( it's basically rebooting itself). Once done (leave iPad plugged in still) GOTO iPad and follow the steps. IMPORTANT: iPad will ask you if you want to SET IT UP AS A NEW IPAD, BACK UP FROM THE CLOUD or BACK UP FROM ITUNES.....press SET UP AS NEW IPAD. Follow all of the steps required. Once complete GOTO iTunes on computer, look for "IPAD" plus a little arrow ( should be on upper right corner of iTunes window, click on it ( this will safely disconnect your iPad from iTunes) . Now unplug iPad from computer and go to your iPad and look for the older version of Pages. It should be there along with all your old documents ( readable and editable too).
Hope this helps. Good luck.
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