HT5824 How can i reset my iphone using icloud but dont have the device

how can i use my icloud accout to reset my iphone 4s when i do not have the phone i sold it before i reset it and they need me to reset it from my pc

Follow the steps listed under "If the previous owner is not present" in this article: http://support.apple.com/kb/TS4515.  Use the appriate instructions based on whether or not you already erased the phone.

Similar Messages

  • HT4623 how can i update my iphone 4 that does not have the update option in the settings?

    How can i update my iphone 4 that does not have the update option in the settings?

    From the article you linked, scroll down to the section "Update your device using iTunes"

  • How can I get my iPhone ID when i dont have box, and it is not in "my products"

    How can I get my iPhone ID when i dont have box, and it is not in "my products"? Please help. I lost my phone.

    Here are the various ways:
    http://support.apple.com/kb/ht4061
    If you setup a support profile with Apple, you can also login to your support profile & find the SN listed there.

  • How can i open my cellular data. I dont have the cellular network in my settings

    how can i open my cellular data. I dont have the cellular network in my settings. Im using Iphone 4s bought in Japan and ulocked here in the philippines using Globe carrier

    Are you trying to set an APN setting on it?
    Settings>Cellular>Cellular Data Network

  • How can i get my contacts back if i dont have the back up

    How can i get my contacts back if i dont have the back up

    if you didn't back them up then you cant get them back without physically puting them back in.

  • How can i activate my iphone 5 if we dont know the apple id and password

    how can i activate my iphone if you dont know the apple id and password.

    If you’re being asked for your own Apple ID, either use Apple’s iForgot service or contact their Account Security team.
    If you’re being asked for someone else’s Apple ID, you need to contact the device’s original owner(if this is you, take the device and its purchase receipt to a physical Apple Store) or the person who set the lock.
    (122249)

  • I have an iphone 5 that i trade with a family member they have coverage on it. now the iphones sleep wake button doesnt work sometimes can apple replace my iphone even if i dont have the box or recipit to the product or can they just repair it?

    i have an iphone 5 that i traded with from a family member. its has coverage but now the sleep/wake button doesnt work sometimes. can apple replace my iphone and give me a new one or is it just something they can repair? i dont have the box or recipit to apple care or the iphone

    Apple can fix it without your receipt or box. They pull the serial number from the device and determine warranty status from that.  Hopefully ApplCare was registered to the product before you lost the receipt though.  If not, you can go back to the point of purchase and obtain your AppleCare receipt and Apple can help attach it to the iPhone.

  • How can I airplay video to Apple TV but still have the audio come out of my MacBook speakers?

    We have a projector with Apple TV connected but facility for Audio at this time. When we airplay a video the sound is obviously not there as it's streaming it to the Apple TV. Is there anyway we can have the video going to the Apple TV for the projector but the audio still come from the MacBook Air? Current models on everything all latest software

    Sorry that isn't possible I'm afraid.

  • HT1430 how do you reset a iphone didabled and i dont know the passcode?

    i forgot my passcode and i dont know how to reset it.

    and read this
    http://support.apple.com/kb/HT1212

  • HT201269 HOW  CAN I RESET MY IPHONE 4S TO FACTORY SETTINGS WITHOUT WIFI

    how can i reset my iphone 4s to factory settings when i cannot connect to wifi

    Hi thebrownlies,
    Thanks for using Apple Support Communities.  This article has instructions for restoring your iOS device to factory settings using iTunes:
    Use iTunes to restore your iOS device to factory settings
    http://support.apple.com/kb/ht1414
    Cheers,
    - Ari

  • HT6154 How can I reset my iphone back to the orignal factory settings from Itunes

    How can I reset my iphone 4 back to the orignal factory settings using Itunes?

    What to do before selling or giving away your iPhone, iPad, or iPod touch

  • HT1212 How can i reset my iphone 4s if i forgot my restriction passcode and apple id password and security question answer

    Hello guys..
    How can i reset my iphone 4s IF i forgot my restriction passcode, and apple id password AND security question answer?..
    AND I also forgot the email that i used to create the apple id.. Thats why i cant reset my password using the "email authentication"...
    PLEASE HELP.. Thanks... I cant use my iphone properly.. im stock with my OLD Apple id..

    Its simple - if you honestly cannot remember a single piece of security information associated with the account, or even the name of the AppleID itself, the only possability of help is to call Apple and ask them if there is anything they can do.  There is nothing anyone here or elsewhere can possible do to help you.
    Apple offers several means of ensuring you can recover an account or AppleID, but if you cannot remember a single one of those security features, then only Apple can, if at all possible, help you and only then if you pick up a telephone and talk to them.
    The strong odds are that even Apple will not help you.  I know that with the two step verification option, if you cannot at least remember two of the three security features used with that system, they will tell you the account is simply lost to your for good.  They can only be help responsible for helping you recover information up to a point - at some point, it all comes down to you remebering at least some of your own information.

  • How can i reset my iphone s5 throw my windows pc

    how can i reset my iphone s5 throw my windows pc

    Hi sikandsanyal,
    I apologize, I'm a bit unclear on exactly what it is you are looking to do. If you are looking to restore your iPhone to factory settings (which will remove all user settings and data), you may find the following article helpful:
    Apple Support: Use iTunes to restore your iOS device to factory settings
    http://support.apple.com/kb/ht1414
    Regards,
    - Brenden

  • How can i reset my app store setting? i have signed in and out with my own apple id but i used a different one at first and that one is not going away

    How can i reset my app store setting?
    I have signed in and out with my own apple id but i used a different one at first a few years ago and that one is not going away how do i change it to my own apple id?

    Content and Apple IDs -
    Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with one Apple ID with a new Apple ID. Your only option is to delete the content and buy it again with the new Apple ID.

  • When printing in Excel It is always want to use the acrobat X pro trial, which the trial is expired. I do not want to use acrobat X pro trial anymore. How can I reset it and use simple acrobat to print my PDF document?

    When printing in Excel It is always want to use the acrobat X pro trial, which the trial is expired. I do not want to use acrobat X pro trial anymore. How can I reset it and use simple acrobat to print my PDF document?

    Hi screen name,
    Adobe PDF printer gets installed when you install Acrobat 10 Pro.
    To use this printer you need to purchase Acrobat. Once the trial period is over you cannot use the printer to create pdf files.
    An alternative way for you is to utilize Microsoft's own inbuilt pdf engine.
    You can simply open the file and select 'Save as' and in the type list select 'pdf'
    Please refer : http://office.microsoft.com/en-in/excel-help/save-as-pdf-HA010354239.aspx
    Regards,
    Rave

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