HT5824 i can not trun off my phone because my lock button does not work
i can no trun off my phone because my lock button does not work
Welcome to the Apple Community Shakoya.
Go to settings > general > accessibility > assistive touch > on. This will place a faint icon on the screen, this is then available from any screen and you can turn the phone off by tapping it, tapping device and then tapping lock screen.
This should suffice until you can have your phone fixed.
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I'm trying to update my iphone 4s, it's stuck on the wifi screen, I can't restart or turn off my phone because the top button doesn't work
Press and hold the "Top button" and the Home button together for 15 seconds. This will force iPhone to reboot.
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HT1430 How can you restart your iphone if your lock button does not work?
How can you restart or turn off your iPhone if the lock button does not work?
The best way is to let the battery die. Or you can reset the phone settings which restarts everything.
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I have another account that i can't delete off my phone because lost my recovery key and password. How do i get rid of this account? it will not let me turn off find my iphone and delete account. Can anyone help?
Hello aweirandyski.1975,
Thanks for using Apple Support Communities.
From what you're describing appears to be Activation Lock, a security measure provided by Apple that makes it harder for people to use a lost or stolen device. You will need to enter the password for the Apple ID the device is prompting you for.
iCloud: Activation Lock
http://support.apple.com/kb/PH13695
Take care,
Alex H. -
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My power/lock button does not work. I am unable to lock, power-off or reset my phone and am unsure of how to rectify this problem when that button isn't working.
Same here. 64gb iPhone 5s just arrived today. Feels fine but either doesn't respond or *severely* delayed response. Like minutes later... Going for replacement.
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Bugzilla is not the place for this sort of problem. Forwarded this post to the relevant team.
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I have the iphone 5 and my lock button does not work. Can apple fix it or give me a new one. Can they still give me a new one even if I didn't buy my iphone 5 from them I bought it from verizon
Alread asked and answered in your previous post - please do not post the same thing multiple times in multiple forums.
https://discussions.apple.com/thread/5164919 -
my iphone 4 lock button does not work, i turned it off using assesive touch, now it wont turn back on? got any tips for fixing this problem!
Hi, braidenwhitesidemate.
Thank you for visiting Apple Support Communities.
I would recommend going through the steps in the article below. If the issue persists, see the section labeled Issue not resolved.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Cheers,
Jason H. -
okay i updated my iphone 5 and i changed my password and now i dont remember it i cant restore my phone because my power botton does not work so what should i do PLEASE HELP!!!!!!! Thanks
Hi sigrun from mo,
If you are having a button issue on your iPhone that prevents you from doing further troubleshooting, you may need to have the phone serviced. You may find the following page helpful:
Service Answer Center - iPhone
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
Regards,
- Brenden -
Stuck on apple logo, lock button does not work
Hi, I was wondering if someone can help me.
I have an iPhone 5, and I intend to restore it in order to sell, but every time I try to turn it on, the battery life is low and in the red, and then it is stuck on the Apple logo for ages. My lock button does not work either so I can't actually turn it on properly, or do anything. I leave it plugged in the charger for hours, and it's still stuck on the Apple logo. And when I unplug and let it sit until it dies again, the process repeats...
What is happening? What can I do?You can have it repaired or look up a guide and repair it yourself. The lock button needs to be replaced. It is essential at least for performing resets, like the one your phone needs right now. There may be an issue with the battery as well. I would not purchase an iPhone that did not have all its buttons working properly. The iPhone may not be draining enough to completely reset. Draining the battery this much might damage the battery as well. You probably need to do a reset by holding down the home button and a properly working lock button.
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My iPhone 5 lock button does not respond at all I have heard that it's quite a common problem with the iPhone are apple fixing them or do I have to pay to get it done?
As long as the iPhone is a UK ( I assume you are in UK ) purchased iPhone from the normal authorised Resellers ,Apple and the UK carriers and those selling the Carrier's products like CPW or Phones -4 -U etc
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lock button does not work
My partner AND my Lumia 900's Lock Screen have ceased to function as well. I even went as far as doing a "master reset" and it did nothing but lose all my pix and info (Thank God for SkyDrive!) I have a real security concern now, and I cannot leave my phone ANYWHERE unattended at ANY TIME as there is no safeguard to "lock the screen to prevent unauthorized use". I've brought this to both Nokia's and AT&T's attention, but, as usual, it's fallen on deaf ears. This and a "couple other antics" (volume is wacky now as well, both phone conversations and listening to music: BEFORE the 7.8 update, everything worked just fine, now the volume will NOT go over "10" on a scale of "30" for a phone conversation, and will not exceed "17" in volume on a scale of 3"30" when listening to music. When a voice message comes in, the volume is SO low that I actually have to place to phone over my ear canal to hear it.......
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my ipod touch 5th generation is not turning on and i cant restart it because the home button does not work and it will not connect to anything
Get it fixed then, make an appointment with the Apple genius bar.
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i bought this ipod 4 from a friend the lock button does not work and he doesnt know the password? how do i reset and i cant use my computer????
HELP!!!!!!Place the iOS device in recovery mode usning this program and then then restore via iTunes. The iPod will be erased.
RecBoot: Easy Way to Put iPhone into Recovery Mode
For how to restore:
iTunes: Restoring iOS software -
HT201401 How can i reset my iphone if the Sleep/Wake button does not work?
My camera shuts off every time that I try to take a picture. I would like to reset my IPhone in order to try and solve the problem. My Sleep/Wake button does not work.
How can I reset my IPhone without the Sleep/Wake Button working?
Thanks for the help.When pressing the sheep/wake button, the iPhone's screen is not turned off if on and does not turn on if off, and pressing and holding the sleep/wake or on/off button does not bring up slide to power off?
And you can't do a reset by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release?
If so and there is no change after restoring the iPhone with iTunes, make an appointment at an Apple store if there is one nearby since more than likely there is a hardware problem.
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