HT5848 i'm hooked up to a wifi network but i cannot access itunes radio without using cellular data, why?
I'm trying to use the new iTunes radio but it keeps telling me "Network Unavailable, Connect to Wi-Fi network or use cellular data". Problem is, I am hooked up to a Wi-Fi network. I went to settings--> Wi-Fi--> and it is one and connected. How can I get iTunes radio to recognze this?
Thank you
After I did a hard reset I was able to see the radio. Now, a few moments later, the radio has dissapeared from my music all together. I just turned my phone off and back on again in hopes that it would reappear but it did not. I then tried to do another hard reboot butthat did not work either. I have lost it altogether.
Similar Messages
-
IPhone connects to secured WiFi network, but can't access Internet
Problem: iPhone connects to my secured home WiFi network, shows WiFi strength bars at top of screen, displays checkmark, lock, power, and blue arrow on WiFi Networks screen; however, cannot access Internet, iTunes store, stocks, Weather or anything else.
Tests I've run:
1. iPhone itself:
---DCHP:
IP Address = 192.168.2.102 (within range automatically allocated by LinkSys router--see below)
Subnet Mask = 255.255.255.0 (as per LinkSys router)
Router = 192.168.2.1 (as per LinkSys router)
DNS = 192.168.2.1 (confirmed by Apple as a valid DNS address given the above information)
Tests:
*Forget Network and rejoin--Failed to connect to Internet
*Forget Network, reboot iPhone, and rejoin--Failed to connect to Internet
*Reset Netowrk Settings and rejoin--Failed to connect to Internet
*Reset All Settings and rejoin--Failed to connect to Internet
*Deleted DNS entry--Failed to connect to Internet
*Connect to Apple Store unsecured network--Success
*Complete reset of iPhone at Apple Store:
**Brought home, made no calls, did not sync with iTunes, did not reenter any info deleted by complete reset, joined network--Failed to connect to Internet
**Synced data previously saved to iTunes, rejoined network--Failed to connect to Internet
2. LinkSys router WRT310N:
Tests:
*Updated Router firmware--iPhone failed to connect to Internet
*Entered a Static IP address on both router and iPhone--iPhone failed to connect to Internet
*Reserved an IP within range automatically allocated by LinkSys router--iPhone failed to connect to Internet
*Reserved an IP outside range automatically allocated by LinkSys router--iPhone failed to connect to Internet
*Forced MAC filtering to use iPhone WiFi Address--iPhone failed to connect to Internet
*Disabled all MAC filtering--iPhone failed to connect to Internet
*Changed security settings:
**No Security--Success
**WAP Personal (AES)--iPhone failed to connect to Internet
**WAP Personal 2 (auto selection AES or TKIP)--iPhone failed to connect to Internet
**WAP Personal 2 (forced AES)--iPhone failed to connect to Internet
**WAP Personal 2 (forced TKIP)--iPhone failed to connect to Internet
*Changed security WAP Password/Passphrase:
**10 characters (alpha numeric)--iPhone failed to connect to Internet
**12 characters (alpha numeric)--iPhone failed to connect to Internet
**10 characters (alpha numeric/ Uppercase alpha)--iPhone failed to connect to Internet
**10 characters (alpha numeric/ Lowercase alpha)--iPhone failed to connect to Internet
**10 characters (all numeric)--iPhone failed to connect to Internet
*Set router to Mixed Wireless N/G/B Network Mode--iPhone failed to connect to Internet
*Changed network radio band from Auto to Wide to Standard--iPhone failed to connect to Internet each time
*Set router to Wireless G Only Network Mode--iPhone failed to connect to Internet
*Changed Router IP address from 198.168.2.1 to 198.168.1.1 (LinkSys default)--iPhone failed to connect to Internet
3. Microsoft router MN-500:
Tried this old router (the one I used before purchasing the LinkSys). It is an old (circa 2002) Wireless B base station with WEP Security. The iPhone was never able to connect to the Internet using various settings, many of which were duplicates of the LinkSys tests above.
On both routers my wife's Dell laptop and my HP printer connect without incident, using the same network/security settings.
I have always been able to connect to various unsecured WiFi networks; I have never been able to connect to a secure WiFi network (although the only one I've really tried has been my own).
I am at a loss as to what to do next. Any suggestions?SUCCESS!!!!!
I visited my brother-in-law yesterday and attempted to connect with his secure network. By sheer luck, he is using the exact same model LinkSys router. My iPhone connected first time--so the iPhone was eliminated as a source of the problem.
I didn't do a lot of troubleshooting at his house, but I did notice that his network was set for both dynamic DHCP and dynamic DNS. I know that either or both of Windstream (my ISP) and my broadband modem requires a pair of static DNS addresses.
Sure enough, delving real deep into Windstream's support site, I discovered a LinkSys router DNS help page, specifying how to set static DNS addresses in LinkSys routers. I then accessed my router, enterd the known static addresses, saved the router settings, then rebooted the iPhone and connected to the network.
SUCCESS!!!
Thanks to Jane, who suggested it was an ISP issue, Jason, and all at Apple support. dumonj, I'll email you directly. Try this suggestion and see if it helps. -
getting error message could not activate cellular data network when trying to access the internet without using wifi. what do i need to do? i have already restore the phone.
contact your phone carrier as they handle cellular network.
-
I have an iphone 4s with ios 7. imessage between iphones works fine. When I try to message an android phone with an attachment (picture) it wont deliver and the party cannot send a picture to me. Thw only way it will work with android is if I turn data on. A simple message will work with Wifi, with no attachments
This does not seem right. You should be able to send attachments to android party on Wifi???MMS requires cellular data. Sending pictures through iMessage can be done either using cellular data or WiFi. You're phone is working as designed.
-
Says I am connecte to a wifi network but can't access anything on Safari or open any apps. Help!!!
For the past few weeks since I have updated to ios 6 I am not able to open any apps (Facebook, Twitter, App Store, Instagram) and my Safari will not open any pages. It loads and loads then a message shows up saying "Safari could no open the webpage becuase the server stopped responding." I have tried everything including Resetting the Network as well as a full reset of my ipad (done at the apple store). I am still having the same issues. If someone could please help me with this as this is getting extremely frustrating! My Iphone 4 is having the same issue as well. But when it comes to WIFI at other locations it seems to be fine, only at home is where I am having this issue.
I just bought a new wireless router/modem from my internet provide (Shaw) and I'm still having the same issue. My laptop is working fine. It's only the iphone 4 and ipad 2 I'm having issues with.
-
My apple TV is finding and connecting to the Wifi network but then says it is not connected to the internet and then I cannot find it on the iPad through airplay. I don't want it connected to the internet (as in www.) because for the use I have I only need to use the Apple tvs locally in a sports hall as scoreboards. I have 3 others working on the same router and they are working fine (as of yesterday)
On my screen I see (obviously not written like this)
network connect- yes
signal strength- fine
Ip address- fine
DCN- fine
Activation- Failed
This is the only negative I can find and the statement that the Apple TV has connected to the wifi but is not connected to the internet.
Where has it gone wrong for me. Please helpIt is not properly connected to the network.
Make sure location is set correctly
DNS should be on auto (settings - general - network)
Try ethernet
Signal strength on device won't account for issues, you would need a network report from istumbler, netstumbler or similar. This will show accurate signal strength along with noise and nearby networks -
please help me, my blackberry curve has been working perfectly fine (everything network and wifi connection are working great) since i got it but all of the sudden when i connect to our wifi at home i noticed that the wifi logo on the upper screen is grayed out. i checked the manual and it says: device is connected to to a wifi network but does not have access to Blackberry services over wifi connection. i dont know what to do, i tried the hard reset (removed batt for 1 min while phone is on and put it back in) i also tried to remove the wifi profile and added it back up but still nothing seems to work, my service provider has BB services available on my phone, i can received BBM, pushed email, use FB on my phone using my network but i cant use my wifi to browse.. what should i do? help me please!
With a PC, the Windows Firewall and/or the anti-virus software will sometimes block an attempted Internet connection.
Check both applications to see if you can find a "blocked" item and then take steps to "allow" the connection.
If still no luck, temporarily disable the wireless security for a short period to see if the PC can connect that way. If it can.....then you know it is security related issue.
See if the PC can connect using a setting like WPA-PSK-TKIP. The equivalent Apple setting would be WPA/WPA2 Personal. -
My iPad2 no longer connects to my home wifi network but there is no problem connecting to other saved wifi networks. Currently using iOS8.0.2. with storage capacity of 12.2Gb but only 147Mb free. Disconnecting the router and rebooting the iPad worked briefly as a temporary fix but not anymore
You could try this
Temporarily disable security on your home network
See if the iPad connects
If it does then reset the security - with the same or different password -
I'm having trouble with back to my MAC. I had everything working on my home wifi network but now I am at my daughter's house and trying to connect via a verizon hotspot wifi connection. I'm wondering if the Verizon hookup is a problem.
I finally figured it out. Needed to update her Airport firmware and allow guest access, and also changed Sharing preferences to Allow Access for All Users.
-
IPhone 4s with ios 6 shows full wifi signal but can't access to the internet while other idevice can
Hi everyone,
I updated my iphone 4s to ios 6 a few months ago and there was no problem until I change my sim card to other carriers last two days. This second sim card is the same sim card that I used it earlier this year with no problem. But the problem I face is when my iphone goes to sleep mode I realised that I can't receive any push notification from imessage, Whatsapp, and Line. When the phone is awake the wifi signal is back and I have to go to each application in order to get the message. I have tried the following methods but it didn't work: reset all network settings, restore as new iphone, push home and power button together, switch off my iphone, turn on airplane mode, and even change my router. At the moment I have restored my iphone as new for the 5th times.
Now the problem is worsen, after the phone is sleep for about 5 minutes and when I awake my iphone it shows the wifi signal. But I can't access to the internet at all. It shows no working internet on Whatsapp. Safari can't load any web page, the weather app can't update temperature etc. I have to switch off and switch on wifi in setting menu so that I can use the internet. And when I leave my iphone four about 5 - 10 minuetes then the problem start again. While I can't access to the internet on my iphone 4s, I used my dad's iphone 4s with ios 5.0.1 and it works just fine with the internet. My laptop can also access to the internet with the same wifi network but not my iphone.
Does anybody know what's going on with my iphone 4s? Is it the bug from IOS 6 or my iphone is broken? Please help me.
Thank you.Any update will cause problems for a few users. And those users will rush here and post "the sky is falling" stories about their experience. The 99.99% of people who have no problems after an update won't bother to post here; indeed, most of them don't even know ASC exists. FWIW, I had no problems with iOS 7 on my 4S. Your problem is most likely not related to iOS 6, but you should probably update anyway. For addressing the battery issue see this outstanding article: http://www.overthought.org/blog/2014/the-ultimate-guide-to-solving-ios-battery-d rain
-
I am able to connect to my wifi network but am not able to connect to other computers on my network
I am able to connect to my wifi network but am not able to connect to other computers on my network. I have installed windows 7 on parallels desktop, from windows i am able to access my network computers. But from Mac i can only access internet but not network computers Please help
Ok, well if you're sure that there are shared folders on your PC's, then try this:
Click somewhere on desktop, so you're in finder > Go > Connect to Server (shortcut to all of this is Command + K) then type in: smb://ipaddresshere
eg:
smb://192.168.1.7
Then either connect as guest, or login with the PC's (not your mac's) username & password. -
My airport express is still providing a link to my wifi network but I can't find my airport express on my macbook and i can't link to my bose speakers through it ... any bright ideas?
I'm not sure what you mean. You can't find the express to set it up.. or you can't find the network created by the express?
-
I'm considering using Apple TV to connect to a projector in a church hall which does not have any internet access. I intend to use a router to set up a local wifi network. Would this system be suitable to use with an Apple TV or is internet access require
Welcome to the Apple Community.
Yes, that will be fine providing you don't want to play any protected content. -
Problem viewing streaming video in some wifi networks, but not others
When I am at work (university), I can not view YouTube videos or video streaming from news sites such as cnn mobile on my ipod touch 2g.
<m.cnn.com/videos.jsp?ckey-cnn)06#__1_>
When I called Apple support, they had me reset-restore. I still had the problem. I went to the Apple store Genius bar and the problem no longer existed, the videaos downloaded and played from both sites!
But at my diner and at work, I get the message, "This movie could not be played" in a popup box with an OK button. The same message appears if I use the YouTube application. I click on any video, and the same popup appears. In Cnn the popup is preceded by a shaded capital Q that looks like the blue Quicktime Q; in Youtube the pupup is preceded by a YouTube icon in gray with the "Tube" surrounded by the rounded rectangle, their icoon...
At the Apple store the popup never appeared, and the videos downloaded and played.
I have no trouble playing movies I have downloaded from iTunes.
I did not have this problem when I initially got my iPod Touch, and I think it appeared after one of the last two system upgrades, but I am not sure.
I am curious that it the problem happens at two places, my diner and at work.
The speed of my wireless work network, as judged by the ipod app speed test is 9915 kbps download and 6971 kbps upload, so plenty fast.
The first time I noticed this issue was with the application "At Bat Lite" which also won't play video highlights at work.
I do not have WiFi at home
Any thoughts about what would cause this lack of functionality apparantly only at some networks but not others?
Oh, one more piece of data: at work a Macbook will play YouTube both on ethernet and using wifi...
Thanks for any thoughts or suggestions,
PaulIt seems I have two networks available at work, one is behind our firewall, and I login to it. This is the network that I can't view streaming video. There is also a "Guest" network that I don't need to login to. This one works with the YouTube and the news site videos.
Thus, I conclude there is a setting that WiFi network administrators can invoke that specifically can block streaming video on some protocols (whatever the ipod touch uses) and not others (whatever the Macbook uses). But the same router hardware supplying the Guest network does not block these protocols. Presumably this has to do with security on one side of the firewall(?)
Anyway, apparently outside of the WiFi controls available in the ipod touch settings.
Weird...
Paul -
my mini is connected to the wifi network, but is not able to connect to the working internet... can anybody help, please?
192 is local address within your network.
Unless the adddress is of a server that can reolve URL names to ip addresses you wont be able to load an external web page.
You can check what it should be by checking your router status page.
Or if you have an iOS device check under settings, W-Fi, select the network your attched to, then see what is next to DNS.
DG
Maybe you are looking for
-
A way to have the new ipad automatically connect to Wi-Fi or AT&T?
Is there a way to have the new ipad automatically connect to Wi-Fi or AT&T depending on what is available? For instance, I have the new ipad connected to the wi-fi in my office. While driving to work I connect using the AT&T network. When I walk i
-
Total Delivery Cost for partial Item delivery
Hi Guru, I have a requirement wherein I have to apply the total delivery cost for partial Item delivery. For example: Even if there is partial GR, delievery cost must be paid in full. Say PO is for 100 PC and delivery cost is 100 EUR. Now at MIGO if
-
I replaced my old iMac (Tiger) and saved the library from iPhoto. I installed all the old pictures in iPhoto on the new iMac (Mt..Lion). I received the new Photoshop Elements 10 for Christmas, installed it, and imported the iPhoto ligrary into PSE
-
How and why is correlation used in a BPM sceanrio? Can anyone explain with an example the usage of Correlation? Edited by: swathi suresh on Mar 17, 2008 6:11 AM
-
OK here's the story. I have 10.4 on my server and all the Macs connected to it are either running 10.5 or 10.6. Occasionally when a folder is created or modified in some way a small red circle with a minus sign appears in the lower right corner. When