HT5858 i have to connect to i tunes because my device used the wrong pass code too many times
i have to connect to i tunes because i have tried the pass code on my i phone too many times and it has locked me out
OK, yes, you'll have to do that. Now, is there a question you'd like us, your fellow users, to help you with?
Similar Messages
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I have disabled my new ipad by entering the wrong pass code to many times. How do i fix this problem?
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
i can not figure out how to fix it, my friend said this happend to him and all he did was go buy a new one. should i do the same?
Wrong Pass Code
http://support.apple.com/kb/HT1212 -
My little sister kept typing in the wrong pass code for my ipod touch and now its disabled, and says connect to itunes but i can't unless i'm on my ipod. so please comment helpful solutions!!!!
http://support.apple.com/kb/ht1212
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
I have a 16GM Mini IPad. The screen won't swipe. I tried resetting it but that didn't work. I attempted to connect to ITunes to try a restore but I can't do that. This is because the IPad is locked with a pass code which I can't enter because I can't swipe. Does anyone have any suggestions on how to fix this?
If Ralph's suggestion doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, if you have IOS-7, read this. -
I have the iPhone 4S, and have only had it 5 days. Two days ago, I accidently reset my passcode and did not write it down. I have no idea what the passcode is, and have tried so many times that i have totally enabled my phone, and it says connect to iTunes to take care of it but i have no idea how. PLEASE HELP ME
Connect your iPhone to your computer and launch the iTunes app if not already launched.
Since you have never synced your iPhone with iTunes on your computer which can include much more than music, more than likely you will be prevented from restoring the iPhone with iTunes the normal way. This prevents someone from syncing your iPhone with iTunes on another computer in the event your iPhone was lost or stolen.
If you are prompted to enter your passcode when connecting your iPhone to iTunes on your computer, you must place your iPhone into recovery mode. If successful, this will require restoring the iPhone with iTunes - as a new iPhone. iTunes creates and maintains a backup for the iPhone when syncing, which is updated as the first step during the iTunes sync process, but since you don't know the passcode and you have never synced your iPhone with iTunes on your computer, a backup will not be created. You will lose data on your iPhone such as contacts, notes, calendar events, etc.
Steps for placing your iPhone into recovery mode.
http://support.apple.com/kb/HT1808 -
I can't get my update to work. I've tried for hours to get it to work but it just says searching upgrade, or however if says it
Hello Maya,
I would be be concerned too if I was not able to update my iPhone. If you have not resolved the issue, I recommend following the steps in the article below for an issue like this:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
As always, it is a good idea to create a backup before hand:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/HT1766
Thank you for using Apple Support Communities.
Best,
Sheila M. -
My game will not connect to iTunes anymore, I think I put the wrong password in a few times.
What do I do
Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem -
I have followed the steps provided by apple to restore an iPod touch. It is disabled due to having the wrong password entered too many times. When I get part way through the restore process on my computer it pops up a box saying that it can't restore until I enter the passcode into the iPod. I have tried this same process over 5 times now and keep gutting the same results. It is my kids iPod and he has only had it since September. Someone please help me before I throw the thing through the window and my kid strangles me!!! Thanks!
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
I have an airport extreme and express, if I use the extreme as a base station connected to my old router can I use the express to extend the signal while also creating a new network that only I can use? Essentially having two wifi connection off the same network? If so how do I set this up?
Extending using a wireless connection always results in a performance compromise.
If the Express is going to extend using a wireless connection, then the Express will need to be located about half way between the AirPort Extreme and the general area where you need more wireless coverage. The more that you have line-of-sight between the Extreme and Express, the better the network will operate.
Remember......the Express can only "extend" the quality and signal speed that it receives, so it needs to be located where it can get a very good signal from the Extreme. Although Apple cleverly uses the term "extend", a more accurate term for the Express would be "repeater".
If the Express will extend by connecting to the Extreme using a permanent, wired Ethernet cable connection......highly recommended for best performance.....then the Express can be located exactly where you need more wireless coverage. There is no signal loss at all through the Ethernet cable, so the Express gets a full speed signal no matter where it might be located.
Post back to let us know which way to you want to go. -
Is there a way to turn the wireless capabilities off on an AirPort Express? I have an AirPort Extreme as my main router and use the express to just extend it. I only really want to you use the express for hard ethernet connections. For whatever reason when I have my express extend my wifi at home the download speed from just the express is absolutely terrible, drops to about 1.5 mb compared to when it's on the extremes part of the network the speed goes up to 50-75mb. These terrible download speed really only affects the iPhones as my MacBook Pro usually gets the good speed no matter where it is. I don't believe there is anything wrong with my phone because if I am in the part of the house that uses just the extreme the download speeds on the iphone goes up to 50-75mb. As a note I have an AirPort Extreme on the top floor of my house (second floor) that's where my modem is located. On the first floor that's where one airport express is located. I also have another airport express in the basement that is accessed by my landlord. Any thoughts on how to fix this would be helpful.
Is there a way to turn the wireless capabilities off on an AirPort Express? I have an AirPort Extreme as my main router and use the express to just extend it. I only really want to you use the express for hard ethernet connections.
It appears that your networking goals with the AirPort Express is to use it as a wireless Ethernet bridge instead of using it to extend the wireless range of your AirPort Extreme. The latter requires that the Express Wi-Fi radios be enabled.
If you intended to use the Express as a wireless bridge, you just need to reconfigure it to "Join a wireless" network instead of "Extend a wireless network."
For whatever reason when I have my express extend my wifi at home the download speed from just the express is absolutely terrible, drops to about 1.5 mb compared to when it's on the extremes part of the network the speed goes up to 50-75mb.
In an extended network, the placement of the extending base station is critical as it can only extend the wireless network at the bandwidth at which it receives it.
Please check out the following AirPort User Tip for details on optimal base station placement. -
I have a MacBook 13-inch, Late 2009, I'd like to get a cable to connect a monitor. However I keep order the wrong part. Can somebody tell me what part I need.
The Late 2008 model 5,1 Aluminum Unibody and the Late 2009 model 6,1 and Mid 2010 model 7,1 White Unibody have a Mini DisplayPort.
The Early 2006 model 1,1 through Early 2008 model 4,1s plus the Early and Mid 2009 model 5,2s have Mini-DVI ports. Each would take a different adapter to connect with the TV.
To see which model you have go to the Apple in the upper left corner and select About This Mac, then click on More Info (and then System Report if you’re running 10.7 Lion). When System Profiler comes up check the Model Identifier and post it back here. -
I'm trying to download the newest version of I tunes because I just got the I phone 5c..it wont download because I have to have I tunes 10.6.8 but it wont let me download that either because I need I tunes 10.6 to get it and I can't find that download anywhere..I need to get the book for school on my I pad or phone by tomorrow...what do I do?
Welcome to Apple Support Communities
The iPhone 5c needs iTunes 11.1, which requires Mac OS X 10.6.8. See if your Mac can be upgraded to Mac OS X Snow Leopard > http://support.apple.com/kb/sp575 If so, buy Mac OS X Snow Leopard > http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Then, make a backup of your data with Time Machine or Disk Utility's Restore, insert the disc and follow its steps to upgrade to Mac OS X Snow Leopard. You shouldn't lose compatibility with any application. After upgrading, open > Software Update, and install the latest version. It will install iTunes 11.1, so you will be able to sync the iPhone 5c with your Mac -
An elderly friend has given me her iPad to"fix". She has entered passcode incorrectly too many times (I now have the correct passcode). The ipad is now disabled,has never been connected to a computer . Can it be opened without loosing what is on it?
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.htmlhttp://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tbhttp://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Devicehttp://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htmhttp://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
i have a ipod and the passcode was entered to many times it is tellin me to connect to itunes but when i connected it to itunes it says the ipod is locked so it cant do anything until it is unlocked
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
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