HT5858 i love the new software update, but my music keys don't work in the control center on lock screen.is it a bug? how can i fix it?
i updated to iOS 7 and everything was fine.couple a days later the music keys just stopped working in the control center at all. how can i fix this?
Hello jojohussein92,
Thank you for using Apple Support Communities!
I have a couple of recommendations for this issue. First is to force quit all the open apps on the iPhone:
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
From: iOS: Force an app to close
http://support.apple.com/kb/ht5137
When you have all the apps closed, restart the iPhone:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists after that, then I would try resetting the iPhone.
If your device stops responding, you can reset it by pressing and holding both the Sleep/Wake and Home buttons for at least ten seconds, until the Apple logo appears.
Lastly if the issue persists, then I would backup the phone to iTunes, and then before restoring from your backup, I would test the issue. If it works, then restore your backup, and verify the Control Center is still working.
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Take care,
Sterling
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