HT5866 Recently purchased ipad air and sim it doesn't fit into the sim holder
Can't fir the sim into holder of ipad air
The thought of getting a correctly sized sim from your wireless provider didn't cross your mind?
Similar Messages
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I Recently purchased IPad Air, apps from previous IPad show under purchased, but won't open. How to fix?
I don't think they downloaded from ICloud properly. Now I can't even download any new ones either. Please advise.If you are trying to restore from iCloud Backup
1. Settings>General>Reset>Erase all content and settings
2. Tap Erase
3. You'll see Apple logo and progress bar
4. Hello
5. Slide to set up
6. Set language
7. Set country
8. Choose Wi-Fi network; enter Wi-Fi password
9. (a) Use Location Service (b) Don't Use Location Service
10. Select option
11. (a) Setup as New iPad (b) Restore from iCloud Backup (c) Restore from iTune Backup
12. Selected Restore from iCloud Backup
13. Enter password for iCloud
14. Agree to Terms and Conditions
15. Setup Apple ID
16. Select backup
17. Restoring from iCloud
18. Hello
19. Restore Completed. Your iPad was restored successfully. There are just a few more steps to follow and then you're done!
20. Continue
21. Finish setting iCloud enter Password
22. Updating iCloud settings
23. Create a Passcode
24. Welcome to iPad
25. Get Started
26. Restoring Apps and Media
27. Enter Apple ID and Password
28. Notice: Restore Incomplete, some items could not be downloaded from the Store. If they are on your computer, you can restore them by syncing with iTune
29. Connect iPad to iTune to sync with computer
30. Sync Music, Videos and Album Artwork -
I have an iPhone 6 and an iPad air and each time I try to download the IOS 8.1 update I get the message "software update failed. An error occurred downloading iOS 8." What is wrong? This problem is ridiculous and frankly annoying. I have a brand new iphone 6 and a 8 month old iPad Air what is the problem
Hi Wingzfan13,
Thanks for the question. Based on what you stated, it seems like you can't update the iOS device. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
If you can't update or restore your iPhone, iPad, or iPod touch
Resolve iOS update and restore errors in iTunes
Thanks for using Apple Support Communities.
Cheers,
Mario -
I am trying to send SMS text via iPad Air and cannot. I have gone into my iPhone and "forward message to iPad". However I am prompted to enter "code shown on iPad"... What code and where do I find that on iPad??
The home screen is the screen that shows all of your app icons. You can have one home screen or up to 11 home screens depending on how many apps you have. The home screen on an iPad is the equivalent of the desktop screen on a computer. If you are using an app, just tap the home button once to return to a home screen.
This is is a (my) home screen.
You you might want to double check the instructions here.
Connect your iPhone, iPad, iPod touch, and Mac using Continuity - Apple Support
Make make sure that you are signed into your iCloud account in Settings>iCloud and make sure that you have selected your Apple ID email address as well in Settings>Messages>Send & Receive at>You can be reached by iMessages at. -
How do u keep you iPad Air and you iphone5 appointments link together after the first setup so u can enter the appointment on one it will go to the other one.
Use iCloud to keep them in sync.
Do you have an iCloud account? -
I have a new MAcBook Air and my photos don't fit on the internal hard drive. I want to store my photos on an external hard drive which I will connect to my Air when using Iphoto. How do I set an external hard drive as the default drive in Iphoto?
Make sure the drive is formatted Mac OS Extended (Journaled)
1. Quit iPhoto
2. Copy the iPhoto Library from your Pictures Folder to the External Disk.
3. Hold down the option (or alt) key while launching iPhoto. From the resulting menu select 'Choose Library' and navigate to the new location. From that point on this will be the default location of your library.
4. Test the library and when you're sure all is well, trash the one on your internal HD to free up space.
Regards
TD -
My Olympic camera SD card doesn't fit into the SD card camera reader. Apple advised me to purchase the product in order to import photos to my IPad. How do I over ride this problem. How do I import photos from an Olympus FE-340 directly to my IPad?
Your camera uses an OLympic XD picture card http://www.amazon.com/Olympus-xD-Picture-Memory-202332-package/dp/B002LC2DQ4/ref =pd_sim_sbs_p_1 This card has different dimensions compared to an SD card.
You should be able to plug the cable that came with your camera into the camera connection kit to import the pics.
Cheers, Tom -
I recently purchased an IPad Air and it has been working fine for around 5 months. All of a sudden it has stopped charging and when I plug the charger in it displays a message saying,'this device is not certified and may not work correctly' (or similar). To be clear the charger is the same one that was supplied at time of buying the product and has worked fine up until now. I am loathed to buy another one as I have taken it back to where I got it from and tried a new cable and this did not work. Can anyone offer any advise? Thanks.
Ultimately if those things do not get it to work... the circuit board may be toast.
I've been hearing lately that people are having the same issue with their iPhones, a friend's experience with apple tech support in the store resulted in that explanation, and he was told to buy a new phone since it was over a year old.
good luck! -
Have just purchased an iPad Air and have downloaded my apps onto it. When I access Candy Crush I'm back at level 1, how can I get it back to the level I was at on my old iPad without starting from the start again?
Transferring from old to new
http://support.apple.com/kb/HT2109 -
I Purchased a book in iBooks on my iPad air with all updates complete 8.0.2 and the book is listed under purchased and will not open to view
Tapping the icloud arrow should get it to download to your bookshelf and it should then get 'downloaded' against it in Purchased instead of the arrow. See if any of the following fix it :
- close the iBooks app via the device's taskbar and then re-open the app and re-try downloading it : iOS: Force an app to close.
- soft-reset of the device : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.
- log out and back into your account : select the Featured tab in the app, scroll to the bottom of it, tap on your id and log out, and then log back in -
Hello, recently purchased ipad2 downloaded apps from itune store perfect precisions but apps keep freezing whilst playing them some help please...
Has any had you try a reset yet? Sometimes the WiFi & Cellular anntennas get wacky.
Hold Sleep/Wak & Home buttons until the screen goes dark and you see the Apple logo -
I have recently purchased a new laptop but cannot sync my music from my iphone into the library, any ideas on how to do this?
Follow the directions here:
https://discussions.apple.com/docs/DOC-3141 -
UAE purchased iPad air and No FaceTime
This post is not a question.
Facetime on Ipads from UAE, in Particular Virgin Megastore in the Dubai Mall sell Ipads to tourists without disclaimer that their is no facetime available. All posts read todate say you cannot fix the problem.
I sincerely suggest that Apple are responsible to resolve this issue for genuine apple customers, This is my 3 Ipad and 4th iphone, and I should have checked. But there is no labals on the packaging or published spec's altering your decision.
I don't want backdoors to fix what I want. I live in Australia my account is more than 10 years old, I am not playing games with UAE or Apple, I just want a $1000.00 device fully featured.
Apple over to you to resolve, not the community of Loyal followers. Your long term customer ID should be enough to satify updated capability.
Looking forward to a real reply from Apple.
MarkThis is a community of fellow users with no Apple presence.
You may contact Apple directly at www.apple.com/feedback
Do not expect a reply as Apple does not reply to every communication.
Facetime is prohibited by government regulation in UAE, KSA and
some other Middle Eastern areas. Apple cannot and will not break
the local laws.
It is always recommended that you purchase your iPads & iPhones
where you intend to use them to avoid such problems and to be
sure that you will be able to get warranty and service.
If you are unhappy with your iPad as is, sell it and use the proceeds
toward purchasing an iPad with the features you desire. -
The button says it's free but when I clicked on it, the loading circle icon appears but nothing happens and returns to the free button again. Why is that?
Hey matt cms and everyone having this problem,
I've contacted apple support and I'm not sure if they did something with my account but when I followed the steps below I successfully downloaded the Keynote app for free:
Sign out from App store
Restart iPad
Go to App store and DO NOT SIGN IN (I've been doing this the whole time but this time I bypassed signing in from the start)
Go to Keynote app and hopefully you'll see the 'free' button, tap it and sign in when asked. tada.
*as stated above, previously after restarting my iPad I would go to the App store and sign in from the start. Please do not sign in yet when you open App store but browse to Keynote app and sign in only after you tap on the 'free' button
If in case it didn't work I would suggest contacting Apple support.
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