HT5868 I am always prompted to Trust this computer, but still my iTunes will not sync. I have Windows 8 on my laptop. All of my photos transfer to the computer just fine, but the iTunes is not communicating between my phone and laptop.
I am always prompted to Trust the Computer by my iPhone 4S, but still my iTunes will not sync. I have Windows 8. All of my pictures transfer to the computer when I plug my phone in, but not the iTunes. My playlists and purchased songs are not syncing either from the computer to the phone, or from the phone to the computer. I have been working on this for days and have tried every suggestion in Help
you just need to call the apple support or just book an appointment at the genus bar at your nearest apple store.
Similar Messages
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i upgrade my iPhone 4 to iOS 6 and if I'm close to my router the signal indicator comes on and the phone connects to the wifi just fine, but if I step away from the router my phone does not have signal and cannot connect to Internet
I can use my iPhone only with wifi .
I don't get any signal and I can not connect to
The Internet without wifi.
When I don't use my wifi from home I have lost all connection to the net
My iPhone is on and working it does not shut down -
I backed up my iPhone 3GS to iCloud. Activated my iPhone 5 and restored it from iCloud. But iPhone 5 will not backup to iCloud, only to my MacBook. When I try to turn it on on the phone it gives me an error that I must turn on Wi-Fi or turn off Airplane mode. Wi-Fi is on an the phone is talking to the internet just fine and airplane mode is off, but I still get the error. Is this a known problem?
You mean take the cover off of the iPhone, to look inside? I'd recommend against it. Even with warranty expired, you might qualify for an out-of-warranty service, which for 3GS is $149.
Other than that, any repair/service options are going to cost money. You might want to see if a wireless carrier will let you get a new contract & phone.
Out of curiousity, you're just using at as, basically, an iPod Touch, if there's no cell provider? Did I understand that correctly? -
I am trying to install Creative Cloud on my laptop. I already installed Photoshop CC on my desktop just fine. I paid for photoshop and lightroom for two computers. Isn't that right?
Kathyrn Peters do you receive any specific error messages when you attempt to install the Creative Cloud Desktop application? Are you utilizing the process discussed in Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html to install the Adobe Creative applications?
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Not sure if I have to repeat question, but I cannot access the iTunes HELP from the Store on my PC (Dell laptop/Windows 7) - opens the box, but it remains blank/white, never fills in with HELP information. Any thoughts? dee
I would check with HP. Your scanner may need a firmware update and updated HP software. Start here:
http://www8.hp.com/us/en/hp-search/search-results.html?qt=LaserJet+m1217nfw+MFP& cc=us&lang=en&charset=utf-8&qp=&hpn=&hpa=&hps=&hpr=&cat=¤t_url=CSSres
then here:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=219&lc=en&cc=us&dlc=en&sw _lang=&product=4075472 -
I"ve reset my password from my laptop thinking the password was the problem, but the imac mail just keeps asking for the password. It keeps saying The MobileMe IMAP server “mail.me.com” rejected the password for user. Am abit confused as maybe the mail on the imac should be icloud?
I really have no idea what's going on. Any help would be greatly appreciated!Welcome to the Apple Community.
Delete your mail account from Mail preferences and set it up again using the Mail Server Information.
Some users have apparently encountered issues using this information in pre-Lion set ups (I haven't), Roger Wilmut has kindly provided instructions for those who find themselves with this problem.
Entering iCloud email settings manually in Snow Leopard or Leopard -
i upgrade my iPhone 4 to iOS 6 and if I'm close to my router the signal indicator comes on and the phone connects to the wifi just fine, but if I step away from the router my phone does not have signal and cannot connect to Internet
I can use my iPhone only with wifi .
I don't get any signal and I can not connect to
The Internet without wifi.
When I don't use my wifi from home I have lost all connection to the net
My iPhone is on and working it does not shut down -
I have problems in communication between my notebook and Epson printer. It goes offline everytime I unplug it from the notebook and there is no way how to switch it on. Although the printer is recognized and scanning is not a problem. Any solution?
this is exactly the kind of response i expected, almost begged support to please not do this to me and yet there it is another meaningless, non helpful, standard template response to restart my apple tv.
this does NOT work which is why i am contacting you. i have tried all suggestions about unplugging and restarting and nothing works.
i live in an apartment and logon to the provided wifi wireless. so i do not have access to a router. however, management says they have talked with their provider and have been assured that the required ports are available.
remember all the jokes about how bad windows was because the solution was always to re boot. funny huh? how is apple any different.
i have been to the local apple care store and they are clueless, too.
should we just end it here and you admit that i will not be getting any support from apple on this one? i got the ipad because my kids were such big fans. it is difficult for me to share their enthusiasm.
at this point i am just curious about how you say you cannot support your own product so i can complete my file on this contact.
thanks...sorry it was you who got this problem.. -
I have a 16GB iPhone 3GS. Tried synching my phone through iTunes (11.0.1 I think... on a 2009 Macbook Pro). Now when I connect to iTunes, it says it does not recognise the content on my phone. Is this because my phone (and laptop) are too old?
Also, when I tried to Restore the settings, an Error Message pops up that says " The iPhone software update server could not be contacted. The requested resource was not found.
I'm trying to free up space on my phone by removing [literally] thousands of old photos which were originally synched to the phone, because I had forgotten to uncheck the photos button when I synched it ages ago.
I have also tried synching it on my 24" iMac (running OSX Snow Leopard). But again, when I try restoring the phone through itunes, it says the file is corrupted. It sggests unplugging the device, and then plugging it in again. I have done this numerous times with no success.
I'm guessing it must be because my phone (and versions of iTunes, and OSX) are all too old.
Please can anybody help.
Cheers,
Dan_nz.There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
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Ok, so my whole family has the same apple ID so that we can all get the same music, and we want to be able to use icloud so that when one person buys a song it will push to all of our devices. But the problem is when I want my calendar on my mac to also be pushed to my phone it pushes to all of my familys devices. How can i keep the music pushed to everyones but the calendar and notes just between my phone and my mac using icloud?
Oops my bad...I see that during my troubleshooting I inadvertently left Ringtones unchecked in iTunes.
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I am updating the software on my daughters IPOD touch 4th generation and it is going on 4 hours now. I know this is not normal. What can I do? It synced just fine, but has been stuck on "updating ipod software" for 3 hours now!
She has had it for about 6 months and this is the first time we have plugged it into the computer since then. I can not exit out of itunes either.If you still have the problem after retoring the iPOd to factory defaults/new iPod then The iPod is likely defective and replacement is required. You can make an appoinment at the Genius Bar of an APple store or take it back to BestBuy if within warranty
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Certain music videos will not play in iTunes. The music plays fine but not the video. No picture. Same with the iPod. Other videos in the library play fine. Help.
Regular playlists vs smart playlist does not make a difference. What I noticed is that some videos create this behavior and some not. I created 2 videos and 2 music playlists, one with 2 songs and 2 videos (that I encoded myself with Handbrake). Another list with 2 videos and 2 songs, videos encoded with Handbrake, but that I noticed they triggered the behavior. The first playlist played fine, with no problems. The second one, created the problem. When I look at the video, it is the same type of video (bit rate, audio channels, etc...) I don't see why it would do that.
Later I will test: playing those videos in question and then selecting songs to see if they play. -
I am using ITUNES 11 on Win 7 64 bit. I can download podcasts to my IPOD touch just fine but when I click on the ITUNES store I get an error message that stays "ITUNES has stopped working". How do I trouble shoot or fix this? Thanks
Try gn_id's suggestion from the following post:
Re: iTunes 11 crashes when opening the store - no error message -
Hi, I m using an iPhone 4 and my yahoo push email was working just fine but for the last few days I am experiencing some problem that is the emails are not getting pushed , I have to manually fetch the mails. So what could be the reason for this.....I have set the email setting to "push" mode. Moreover I can't edit the mail server address ....current it's on Yahoo SMTP server
Will it get rectified and restored...if so after how long. What could be the reason for such outage kindly share, as I am facing real problem because of this...
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Trouble opening pdf's - I have received several pdf's from a friend via e-mail (Thunderbird). Some of them open just fine but others give me the message: "There was an error opening this document. The file is damaged and could not be repaired." My friend made sure that the files in question opened without issue on his computer (a PC). Further, I was able to open one of these "damaged" files on my Android phone, but I cannot open them on the Macbook Air. Any help would be greatly appreciated.
Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.
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