HT5868 I can't get my phone to trust my computer to access my stored iTunes information. Help!
My phone crashed mid update and I had to restore it using another computer. Now when I try to connect to my PC, I am unable to get it to trust it, therefore am unable to access my iTunes backup to restore my information.
Hello Kayla,
Thank you for the details of the issue you are experiencing with your iPhone not appearing in iTunes. I recommend following the steps in this article to troubleshoot the issue you described:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thank you for using Apple Support Communities.
Best,
Sheila M.
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