HT5953 I am using MacBook Pro, After upgrading to OS X Mavericks, Mac is not always getting shutdown or restart

Mac is not getting shut down after updating to new OS X 9.2

9.2 isn't out yet.
Try a SMC reset: Intel-based Macs: Resetting the System Management Controller (SMC)

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  • I am using macbook air, after upgrading to os x mavericks, i am not able to mount my 1 tb seagate go flex hard drive , any solutions , also iPhoto is not upgrading , every time i try to upgrade, it shows an error.....

    i am using macbook air, after upgrading to os x mavericks, i am not able to mount my seagate 1 TB go flex hard drive, also iphoto upgrades crashes mid way ... what to do ?

    What exactly crashes?  iPhoto upgrades to a library or the application? 
    What format is the external HD?
    OT

  • Just bought a used MacBook pro after my previous died. I want to migrate my applications, data, etc from a time machine backup of the old computer to the new. Will this affect, or overwrite the Apps., data, etc existing on the new machine?

    Just bought a used MacBook pro after my previous died. I want to migrate my applications, data, etc from a time machine backup of the old computer to the new. Will this affect, or overwrite the Apps., data, etc existing on the new machine?

    No. Only those Apps that are not installed on the new will migrate over.

  • WiFi Breaking and getting slow in MacBook Pro after upgrading to OS X Yosemite

    WiFi Breaking and getting slow in MacBook Pro after upgrading to OS X Yosemite

    WiFi Breaking and getting slow in MacBook Pro after upgrading to OS X Yosemite

  • HT1338 Purchased a used macbook pro with Mountain Lion. My old Mac runs Snow Leopard is backed up to Time machine. How do I register the operating system to me and how do I use Time Machine to move my files to the new used computer?

    Purchased a used macbook pro with Mountain Lion. My old Mac runs Snow Leopard is backed up to Time machine. How do I register the operating system to me and how do I use Time Machine to move my files to the new used computer?

    If you look at the User Tips tab, you will find a write up on just this subject:
    https://discussions.apple.com/docs/DOC-4053
    The subject of buying/selling a Mac is quite complicated.  Here is a guide to the steps involved. It is from the Seller's point of view, but easily read the other way too:
    SELLING A MAC A
    Internet Recovery, and Transferability of OS & iLife Apps
    Selling an Old Mac:
    • When selling an old Mac, the only OS that is legally transferable is the one that came preinstalled when the Mac was new. Selling a Mac with an upgraded OS isn't doing the new owner any favors. Attempting to do so will only result in headaches since the upgraded OS can't be registered by the new owner. If a clean install becomes necessary, they won't be able to do so and will be forced to install the original OS via Internet Recovery. Best to simply erase the drive and revert back to the original OS prior to selling any Mac.
    • Additionally, upgrading the OS on a Mac you intend to sell means that you are leaving personally identifiable information on the Mac since the only way to upgrade the OS involves using your own AppleID to download the upgrade from the App Store. So there will be traces of your info and user account left behind. Again, best to erase the drive and revert to the original OS via Internet Recovery.
    Internet Recovery:
    • In the event that the OS has been upgraded to a newer version (i.e. Lion to Mountain Lion), Internet Recovery will offer the version of the OS that originally came with the Mac. So while booting to the Recovery Disk will show Mountain Lion as available for reinstall since that is the current version running, Internet Recovery, on the other hand, will only show Lion available since that was the OS shipped with that particular Mac.
    • Though the Mac came with a particular version of Mac OS X, it appears that, when Internet Recovery is invoked, the most recent update of that version may be applied. (i.e. if the Mac originally came with 10.7.3, Internet Recovery may install a more recent update like 10.7.5)
    iLife Apps:
    • When the App Store is launched for the first time it will report that the iLife apps are available for the user to Accept under the Purchases section. The user will be required to enter their AppleID during the Acceptance process. From that point on the iLife apps will be tied to the AppleID used to Accept them. The user will be allowed to download the apps to other Macs they own if they wish using the same AppleID used to Accept them.
    • Once Accepted on the new Mac, the iLife apps can not be transferred to any future owner when the Mac is sold. Attempting to use an AppleID after the apps have already been accepted using a different AppleID will result in the App Store reporting "These apps were already assigned to another Apple ID".
    • It appears, however, that the iLife Apps do not automatically go to the first owner of the Mac. It's quite possible that the original owner, either by choice or neglect, never Accepted the iLife apps in the App Store. As a result, a future owner of the Mac may be able to successfully Accept the apps and retain them for themselves using their own AppleID. Bottom Line: Whoever Accepts the iLife apps first gets to keep them.
    SELLING A MAC B
    Follow these instructions step by step to prepare a Mac for sale:
    Step One - Back up your data:
    A. If you have any Virtual PCs shut them down. They cannot be in their "fast saved" state. They must be shut down from inside Windows.
    B. Clone to an external drive using using Carbon Copy Cloner.
    1. Open Carbon Copy Cloner.
    2. Select the Source volume from the Select a source drop down menu on the left side.
    3. Select the Destination volume from the Select a destination drop down menu on the right
    side.
    4. Click on the Clone button. If you are prompted about creating a clone of the Recovery HD be
    sure to opt for that.
    Destination means a freshly erased external backup drive. Source means the internal
    startup drive. 
    Step Two - Prepare the machine for the new buyer:
    1. De-authorize the computer in iTunes! De-authorize both iTunes and Audible accounts.
    2, Remove any Open Firmware passwords or Firmware passwords.
    3. Turn the brightness full up and volume nearly so.
    4. Turn off File Vault, if enabled.
    5. Disable iCloud, if enabled: See.What to do with iCloud before selling your computer
    Step Three - Install a fresh OS:
    A. Snow Leopard and earlier versions of OS X
    1. Insert the original OS X install CD/DVD that came with your computer.
    2. Restart the computer while holding down the C key to boot from the CD/DVD.
    3. Select Disk Utility from the Utilities menu; repartition and reformat the internal hard drive.
    Optionally, click on the Security button and set the Zero Data option to one-pass.
    4. Install OS X.
    5. Upon completion DO NOT restart the computer.
    6. Shutdown the computer.
    B. Lion and Mountain Lion (if pre-installed on the computer at purchase*)
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because
    it is three times faster than wireless.
    1. Restart the computer while holding down the COMMAND and R keys until the Mac OS X
    Utilities window appears.
    2. Select Disk Utility from the Mac OS X Utilities window and click on the Continue button. 
    3. After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click
    on the Erase tab in the DU main window.
    4. Set the format type to Mac OS Extended (Journaled.) Optionally, click on the Security button
    and set the Zero Data option to one-pass.
    5. Click on the Erase button and wait until the process has completed.
    6. Quit DU and return to the Mac OS X Utilities window.
    7. Select Reinstall Lion/Mountain Lion and click on the Install button.
    8. Upon completion shutdown the computer.
    *If your computer came with Lion or Mountain Lion pre-installed then you are entitled to transfer your license once. If you purchased Lion or Mountain Lion from the App Store then you cannot transfer your license to another party. In the case of the latter you should install the original version of OS X that came with your computer. You need to repartition the hard drive as well as reformat it; this will assure that the Recovery HD partition is removed. See Step Three above. You may verify these requirements by reviewing your OS X Software License.

  • I just tried to wake up my 4 year-old MacBook Pro after perhaps an hour of inactivity, and it just 'pinwheels' and won't restart. HELP!!!!!!!!!

    I just tried to wake up my 4 year-old MacBook Pro after perhaps an hour of inactivity, and it just 'pinwheels' and won't restart. HELP!!!!!!!!!
    Semi-experienced user - Western New York.
    System was operating nominally until I opened it from 'sleep' mode after ~1 hour of inactivity.
    No idea what's going on. I had just installed a Flash Player update [not an atypical occurrence] at ~6:00 PM this evening, but used the system without incident after that. Re-Start attempt does not appear to succeed, the circular pre-OS icon never clears and displays the authorization screen.
    Anyone with an idea how to help would be greatly appreciated. We have so much personal and business data on this machine!!!
    Thanks!
    Jim F.

    Press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly to restart.
    The fact that you're worried about the data implies that you have no backups, or that you don't have confidence in your backups. Your first priority must be to back up all the data you intend to keep. Ask if you need guidance.

  • Does all my music stay on my MacBook Pro after I sign up for iTunes Match, or does it get removed from my Mac?

    Does all my music stay on my MacBook Pro after I sign up for iTunes Match, or does it get removed from my Mac?

    Hi,
    It remains on your hard drive. iTunes match scans your library to determine if tracks are matched or uploaded. It does not touch the files on your hard drive. You have the option to upgrade tracks for matched versions but you need to delete tracks and download new versions.
    You can camn opt to delete tracks from your library. This will free up space and you will be able to stream your music. In any event, I suggest that you back up your music to an external drive.
    jim

  • My Apple TV is not mirroring my Macbook Pro after I installed OS X Mavericks

    My Apple TV is not mirroring my Macbook Pro after I installed OX X Mavericks?

    Installing Maverick does not change the hardware requirements.
    Did it work prior to installing Maverick?
    Does the device meet the hardware requirements? 
    Supported Macs
    AirPlay Mirroring in OS X takes advantage of the hardware video encoding capabilities of 2nd and 3rd Generation Intel Core processors. Hardware video encoding allows AirPlay Mirroring to efficiently deliver high frame rates while maintaining optimal system performance. The following Mac models have processors that support AirPlay Mirroring:
    iMac (Mid 2011 or newer)
    Mac mini (Mid 2011 or newer)
    MacBook Air (Mid 2011 or newer)
    MacBook Pro (Early 2011 or newer)

  • My macbook pro is frozen, the mouse moves, but it will not click.  I have restarted and it is still the same... Can anyone help me ?

    my macbook pro is frozen, the mouse moves, but it will not click.  I have restarted and it is still the same... Can anyone help me ?

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches. 
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and  Wi-Fi on certain models. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

  • Used MacBook Pro has upgraded Os

    I bought a used MacBook Pro. The original owner upgraded the os from snow leopard to lion. He no longer has the original disks and the upgrade was a download install. What issues am I going to have with updates or upgrading the os with my apple ID and not his? What can I do to register everything to my apple ID?

    The original owner should have reinstalled Snow Leopard before selling it to you. That's the legal thing to do. As Lion is no longer available from the App Store, you can't really register it using your Apple ID. You should have no trouble with system updates. However, if your MBP will run Mountain Lion, you should probably just go ahead and buy and install it using your Apple ID. That way you'll have a legitimate copy of the OS.
    Clinton

  • Deskjet 5440 stopped printing wirelessly from my MacBook Pro after upgrading to OS 10.8

    My home printer is connected by cable to a desktop Mac (Power Mac G5).  I have always printed wirelessly to it from my MacBook Pro laptop through our home wireless network.  However, just recently I upgraded the operating system on my laptop to 10.8.2.  At the same time, I upgraded the HP driver software (from HP) that is supposed to allow the 5440 to work with the new OS.  Since then, I can print from my laptop if it is connected by cable to the printer, but not wirelessly.  When I attempt to print wirelessly, get a message that says the printer is not connected.

    So you are using Printer Sharing on the PowerMac?  If so, on the PowerMac, go to System Preferences > Print & Fax and delete the printer with the '-' sign at the bottom of the printer list.  Re-add it with the '+' sign.
    Make sure that Printer Sharing is checked and that in System Preferences > Sharing that Printer Sharing is also checked there.
    Now, on the MacBook Pro, go to System Preferences > Print & Scan and click the '+' sign to add the printer.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Has anyone been having problems with bluetooth in Macbook PRO after upgrading to Mavericks?

    Hello,
    Ever since I upgrade my 13inch (early 2011) Macbook PRO to OS X Mavericks I have been experiencing problems with bluetooth connectivity. Suddenly my Magic Mouse stops working and I cannot connect it back. Also I try turning off the bluetooth function but is not possible. The only workaround I have found is to restart the system.
    I appreciate any help.

    Look in the More Like This box to the right of your post.

  • HT5268 Just purchased Imac and Macbook pro and upgrades to Mountain Lion. Java will not run with one important site where my Grandson is in Kindergarten out of state with in room camera. What to do. This is very disappointing and non of apple geniuses kno

    My new IMac and Macbook Pro are each loaded with Mountain Lion. Have Office for Mac also
    When I try to see my Grandson on webcam out of state the login will not activate. For PC use I needed Java and Active X to let it run. My Java is checked as ready to go but nothing happens. Otherwise these are great computers. Please help me through the process. The Geniuses at my apple store can't understand what to do.
    [email protected] or [email protected]

    By default, OS X does NOT come with Java installed nowadays. You need to open the Java Preferences app found in Utilities; when you do that the first time, it will inform you of the fact and offer to install the product for you.
    Afterwards, due to a major security issue we had back in the first quarter of the year, the plugin is disabled by default. You need to revisit the Preferences and enable manually. It will auto-disable if unused in awhile.
    Lastly, you may have to adjust which Java instance is being used, the 32-bit or the 64-bit. Default is 64-bit, but some applets crash & burn or outright refuse to run in such a platform. You can prioritize which version you prefer by dragging on top in the Preferences.

  • Macbook Pro after attempt to update to Mavericks will not start-up - it will not go into recovery - reset SMC - reset NVRAM, still grey screen, logo and spinny thing

    Updated my Macbook Pro with Snow leopard, then updated that to 10.6.8, then downloaded and began installing mavericks.
    Mavericks apparently installed? I looked away and when I looked back my computer was off!  It has not worked since.
    I tried safe mode - where you could see progress and a repatitive error message scrolled (very fast) firever down the screen.  Nothing seemed to be futher going to happen so I turned it off again.  All other discussion forums I have followed say try time-machine back-up (I do not have it).
    Really, I am wondering, what an earth is going on?

    If there's any way to read that screen message it probably explains the problem.
    You might try to boot into "verbose mode" to see if that makes it any easier to see the message.

  • Firefox runs extremely slow on my Macbook Pro after upgrade to 5.0.1. It is unbearable.

    I upgraded to 5.0.1, then to 6.0, and Firefox still runs slow. Gets stuck for a minute when I open new windows and type a Google search. The version I had before 3.6.x handled my rapid-fire new window searches no problem, but now I find myself waiting while Firefox locks up my whole computer for a minute or so.
    I uninstalled 6.0 and reinstalled 3.6.21, but it is still very laggy.
    Please give me a suggestion on how to fix this, I've tried using other browsers and don't like them. I'm in my last year of nursing school and don't want to have to learn another browser!!

    That are 2 very good leads, but unfortunately I already tested that: I uninstalled all fonts, so there are only system fonts left - no improvement. I also started the admin account without any start elements (pressing "shift" during boot) - no improvement. The processes (all of them) except Illustrator are all at 0%, some can reach 0,7% - only Illustrator itself is at 100,4% for these few seconds. There is no difference between the admin account and the second user account regarding the Activity Monitor.
    But the solution must be somewhere in the difeerence between the two accounts - user preferences, application support files, ???

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