HT5994 I recently purchased the I Mac 2013 with Maverick OS X. I can no longer open documents that created in AppleWorks 6, PowerPC, my 2004 operating system.

I recently purchased the I Mac 2013 with Maverick OS X. I can no longer open documents that created in AppleWorks 6, PowerPC, my 2004 operating system.

PowerPC applications haven't been supported since 10.7. You will need to buy newer programs compatible with Mavericks.
Application Compatibility
AppleWorks in OS 10.7/10.8
AppleWorks in OS 10.7/10.8 (2)

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Hey, I recently purchased the creative cloud and installed photoshop but now when I go to open the application it tells me theres a configuration error. It suggests restarting or contacting customer support but I thought I'd try this first. the error code

I recently purchased the creative cloud and installed photoshop but now when I go to open the application it tells me theres a configuration error. It suggests restarting or contacting customer support but I thought I'd try this first. the error code is error: 213:19. Does anyone seeing this please have any advice on what to do?

This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

HT5037 The upgrade did not work... I can no longer open iphoto

I just got a i mac and after i synced my iphone to the imac I can no longer open i photo becasue it says i need a iphoto upgrader.... will did the upgrader and still i cant open iphoto

There are 9 different versions of iPhoto and they run on 9 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:
- What version of iPhoto.
- What version of the Operating System.
- Details. As full a description of the problem as you can. For example, if you have a problem with exporting, then explain by describing how you are trying to export, and so on.
- History: Is this going on long? Has anything been installed or deleted? - Are there error messages?
- What steps have you tried already to solve the issue.
- Anything unusual about your set up? Or how you use iPhoto?
Anything else you can think of that might help someone understand the problem you have.

I downloaded Yosemite on new iMac and now can no longer open spreadsheet files created using Excel for the iMac. I used to be able to do so on this new computer. What can I do?

I downloaded Yosemite on my new iMac and now can no longer open spread sheet files I created on my old iMac using Excel for the iMac. I used to be able to open these files on my new computer before Yosemite.

I downloaded Yosemite on my new iMac and now can no longer open spread sheet files I created on my old iMac using Excel for the iMac. I used to be able to open these files on my new computer before Yosemite.

I recently purchased an Onkyo stereo receiver with a wireless USB adapter, UWF-1, and want to stream audio from my MacBook Pro through my stereo system. The receiver tells me it is connected to my wireless LAN, but I cannot get music to play?

New to the community here, thanks for your patience. I recently purchased an Onkyo TX-8050 Network Stereo Receiver with the UWF-1 USB adapter with the intent to stream audio from my MacBook Pro to the stereo. I have gone through the setup instructions for the adapter and the receiver gives me a message saying that it is connected to the password protected network, but that is as far as I can get.
I have gone into iTunes and clicked on the "Open Stream" option, but I just get a pop up box labeled "URL" that is empty. I have Home Sharing turned on and File Sharing turned on, but I am not seeing the receiver in my Finder window or as a iTunes device.
I would appreciate any and all advice and assistance.
Thanks so much.
Dan

So I have been searching the iStore for Airplay and I find lots of information about what it is, but nothing about how much it costs, how/where to buy it, etc.?
Fortunately, AirPlay does not cost anything as it is a streaming protocol used by Apple. Currently, the AirPort Express and Apple TV are AirPlay-ready. A number of other companies, like JBL, iHome, Denon and Klipsch are also rumored to be working on AirPlay versions of their products.
Your other option would be to get an AirPort Express and connect it to your Onkyo analog or optical digital audio input and stream from iTunes that way. I currently do this with my 10+ year old Harmon Kardon HT receiver.

I currently have iPhoto 6.0.6, and can no longer order books. Do I have to get a new operating system, or just update my iPhoto to the next level.

I currently have iPhoto 6.0.6. I am no longer able to order books from this iPhoto. Can I upgrade to the next iPhoto without purchasing a new operating system?

This thread might help: what does this mean "We apologize for the inconvenience, but the ability to order books and prints is no longer supported in iPhoto 5. Please upgrade to a newer version of iPhoto to order these products.

I can no longer email documents that has attachments with images (even a scanned document), I can no longer put pictures on my facebook through the firefox but can do it through the internet explorer. What happened?

Since 10 days ago I can no longer put pictures on facebook and email documents (powerpoint slides with images). Now I have to use internet explorer to do these. I contacted AOL they weren't able to fix it and guided me to use the internet explorer

There may be some security issues related to the USPS PDFs.
http://www.certified-mail-envelopes.com/signatures-usps-certified-mail-return-receipt-requested
I can't help with the scan/print problem. You seem to have done everything I would try.
I don't know if maybe using a registry cleaner would help.
John Hoffman
Conway, NH
1D Mark IV, Rebel T5i, Pixma PRO-100, MX472

I recently purchased an intel mac mini with 10.7.1 installed and have no disc.

I was interested in installing windows using bootcamp since none of my mac programs work with the mini. Could someone tell me exactly what discs i would need and which version of windows is compatable?

If your Mac Mini had Snow Leopard originally installed, you could have installed Windows Vista into BootCamp and it would still have worked upon your upgrade to Lion. If it is worth the effort (and your Mac Mini originally worked with Snow Leopard), you could backup, downgrade, install Windows Vista and then upgrade to Lion and restore your backups.
As to BootCamp 4.0.3:
"3. Which versions of Windows work with Boot Camp 4.0?
You can use Microsoft Windows 7 Home Premium, Microsoft Windows 7 Professional, or Microsoft Windows 7 Ultimate with Boot Camp 4.0. Windows XP and Windows Vista are not supported with Boot Camp 4.0. "
http://support.apple.com/kb/HT4818#3
Otherwise, you will need a program such as Parallels 7 to run Microsoft Windows Vista. I have the mid-2011 Mac Mini, which came with Lion pre-installed, but I was able to create a Windows XP environment inside of Parallels 7:
Using the same installation of Parallels 7 you can install Snow Leopard (with Rosetta) into Parallels 7 and run that in Lion and have access to your PowerPC applications:
[click on either image to enlarge]
Full Snow Leopard installation instructions are here:
http://forums.macrumors.com/showthread.php?t=1365439

After downloading the latest upgrade of Adobe, I can no longer open files that are PDF's. Why do I keep getting error 0.104?

Since October 23rd, after downloading the recent upgrade for Adobe Reader, I continually keep getting error code 0.104 whenever I try to open a file that is in PDF format. No matter if I'm using Internet Explorer or Chrome. Huge waste of time! I have restored the Adobe to previous upgrade of September 2014, which was working fine. I have restarted the computer several times since I restored to prior version with no luck at all.

This is the message i keep getting when I try and open my PDF files that are on my desktop. I run a Macbook Pro. I checked for updates on system and adobe all say unto date?
Adobe Reader could not open 'Employment Application(1).pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).

Getting problem with safari, requires activation code and no longer opens. Restarting my devices does not help. Thie newer system the more bugs it gives us. It is getting full of bugs like this...

MMy safari no longer works.

What OS are you using? Can you post the error message you are getting? Try opening Safari with the shift key held down.

I receive many e-mails with zipped files. In the past few weeks I can no longer open them as I used to. I get a window welcoming me to the Application Loader. ( What is an Application Loader?) It says I need my iTunes Connect login, but when I try my

I receive many e-mails with zipped files. I can no longer open or unzip my files. A window welcoming me to Application Loader drops down. It prompts for an iTunes Connect login, but will no accept my iTunes login. I have no way to open or unzip my files. Help!!!!

Application Loader, unless there's another one I'm not familiar with, is part of the iOS SDK. That have usurped the .zip, or you may have removed that application but your Mac is still holding onto the mapping of Zip files to that application. Select a .zip file in Finder, Get Info, and go to the Open with section. Select Archive Utility and click Change All. That should fix the problem.
Regards.

I recently purchased a new mac computer and would like to sync the music off my iPhone to my new mac.However, my phone and my new mac have different apple Ids.The PC which my phone is synced and has the same apple ID but does not let me transfer the music

Hi I recently purchased a new mac computer and would like to sync the music off my iPhone to my new mac.However, my phone and my new mac have different apple Ids.The PC which my phone is synced and has the same apple ID but does not let me transfer the music. Home sharing is not working. How do I successfully transfer and sync the music off my ipone 4 to my mac book pro if they have different Apple IDs? Thanks!

What do you mean the PC won't let you transfer the music? Save your entire iTunes folder (this is assuming that you have all your music stored in your iTunes folder) to an external hard drive. Connect that hard drive to your Mac. Copy the iTunes folder to your computer. Hold down the option key while launching iTunes on your Mac. Select the library you just copied when it ask you to select which library you want to open.

I have my iTunes music folder stored on an external hard drive. I recently purchased a new Mac. After attaching the external hard drive, all the songs imported without any problem except my Playlists. Any clue about where they are or how to revive them

I have my iTunes music folder stored on an external hard drive. I recently purchases a new Mac. After attaching the external hard drive, all songs imported without a problem except my playlists. Any clue about where they are or how to revive them for use on my new Mac?
Thanks!

Rysz wrote:
To retain your playlists, artwork, play counts, etc, you need to move the entire iTunes folder, not just the music files..
Correct.
After that just select the new folder location in iTunes> Advanced settings.
Incorrect.
Hold Option and launch iTunes.
Select Choose library and select the iTunes folder.
This will read the iTunes library.itl file in this folder and the library as it was previously will be opened.

I have a Macbook 2007/08 model and the charger has decided to pack in. I have also recently purchased a Macbook Pro 2013 model and would like to know if there is an adaptor available that I can use on my Macbook Pro charger to charge the Macbook

I have a Macbook 2007/08 model and the charger has decided to pack in. I have also recently purchased a Macbook Pro 2013 model and would like to know if there is an adaptor available that I can use on my Macbook Pro charger to charge the Macbook.

You can get a new third party 60W power adapter on eBay for under $20.
http://www.ebay.com/sch/i.html?_nkw=macbook+power+adapter&_sacat=0&_sop=12&_dmpt =Apple_Laptops&_odkw=macbook+power+adapter&_osacat=111422&_trksid=p3286.c0.m270. l1313
Or for $80 from Apple http://store.apple.com/us/product/MC461LL/A

I have a Mac OS X version 10.5.8 and recently got an Iphone4. I can not access Icloud from my computer. Is there any software, new operating system or anything I can purchase that will allow me access to the cloud?

I have a Mac OS X version 10.5.8 and recently got an Iphone4. I can not access Icloud from my computer. Is there any software, new operating system or anything I can purchase that will allow me access to the cloud?

Upgrading to Snow Leopard, Lion, or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
You can purchase Snow Leopard by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The price is $19.99 plus tax. You will receive physical media - DVD - by mail.
Third-party sources for Snow Leopard are:
Snow Leopard from Amazon.com
Snow Leopard from eBay
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Be sure your computer meets the minimum requirements:
Apple - OS X Mountain Lion - Read the technical specifications.
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer)
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer)
3. MacBook Pro (Mid/Late 2007 or newer)
4. MacBook Air (Late 2008 or newer)
5. Mac mini (Early 2009 or newer)
6. Mac Pro (Early 2008 or newer)
7. Xserve (Early 2009)
Are my applications compatible?
See App Compatibility Table - RoaringApps - App compatibility and feature support for OS X & iOS.
Am I eligible for the free upgrade?
See Apple - Free OS X Mountain Lion upgrade Program.
For a complete How-To introduction from Apple see Apple - Upgrade your Mac to OS X Mountain Lion.
Model Eligibility for Snow Leopard and Lion.
Snow Leopard General requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider; fees may
apply.
6. Some features require Apple’s MobileMe service; fees and terms apply.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or
Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply.

HT5994 I recently purchased the I Mac 2013 with Maverick OS X. I can no longer open documents that created in AppleWorks 6, PowerPC, my 2004 operating system.

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