HT6006 I see a charge on my account but need to know what was purchased
I see a charge on my accout and want to know what was purchased
iTunes Store: See your purchase history and web order ...
Similar Messages
-
I buy a game with a colombian credit cart ,when I accept the purchasing of the game the price was charger to my account but in iTunes the purchase was declined what can I do ?
Hi camilogalindo,
Welcome to the Support Communities!
The following information should help you with this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
Judy -
I updated the software on my iphone to 7.0.4 and since then all my contacts are gone. I tried to sign into icloud and it said my account is not verified. It said I should go to my mail to see how to verify my account but there is no instruction in my mail
Hi stanlaw,
Welcome to the Support Communities!
The information below should help you with this.
Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/HE68
How to verify the primary email address for your Apple ID
When you first create an Apple ID (using your email address) a verification email will be sent to that address. If you sign in to your Apple ID from the link in that email, the email address will be verified as the primary email address for your Apple ID. You can also resend the email verification if the email address is not verified:
1. Sign in to My Apple ID to manage your account information.
2. Click Resend under Primary Email Address.
3. Verify your changes by following the link in the email you will receive from Apple and signing back in to your account.
I hope this information helps ....
Happy Holidays!
- Judy -
I can see my buying in my account but not into librery?
I can see my buying into my account but not into my library. How can I update the library?
The top:-300 is putting that div above the top of the browser viewport. Fix that and you'll see the div.
-
So I preorered an album from iTunes and now it won't download into my libraray. It says that I purchased it on iTunes, but it won't even show up in the "Purchsed" library in my account. Does anyone know what I am supposed to do to downlaod it?
If you can't enter the passcode then you have to place the iPod in recovery mode and then restore the iPod via iTunes. For ecovery mode see:
iPhone and iPod touch: Unable to update or restore
Note that this requires using the sleep/wake button. If you are not successful then there is nothing else that I know you can do. -
It says I have $15.00 dollars in my account, but it's not letting me purchased any songs?
It says I have $15.00 dollars in my Itunes account, but it won't let me purchase any songs.
Very vague.
What exactly happens?
Do you see your balance by your user id in the top right corner of the itunes store? -
I have a school ipad with iCloud using a different ID (my school email address) . I am leaving and want to buy my own ipad and transfer all my data and docs to my personal iCloud account but don't know how to do this without deleting all data and photos?
Heya Katie!!
So, the article you have there, HT4895, is pretty good. Just look at the FAQ section of it.
But basically, you will want to create a backup on your computer through iTunes...Just plug your current iPad into it and make sure your iPad and iTunes are logged in with the same Apple ID. At that point, just create a backup.
When you get your new iPad, and before you plug it in or set it up, follow the directions in this link to change your Apple ID. http://support.apple.com/kb/HT5621?viewlocale=en_US
Once you have that done, plug your new iPad into your computer to sync up with iTunes. Follow the directions for Restore from Backup and it should bring all that info back to your new iPad.
And changing your Apple ID email info will allow you to have your own!!! This should solve all your issues and GL!!! -
did download OS X Mountain Lion and see the features in my applications, but not reflecting in my APPS purchases.
also this takes huge amount of time, almost 10 hours to download, even using 3G Net connection.Hi kiwirudy,
I've had the same problem more than once since I started trying to download my 14 April purchase of OS X Mountain Lion.
I found a property list called manifest.plist in my ~/Library/Application Support/AppStore folder which had a Boolean property called failed checked. I unchecked it and afterwards I was able to resume my download.
Here are some steps I've found useful:
Close the Mac App Store.
make a copy of the ~/Library/Application Support/AppStore folder. For some strange reason the Mac App Store likes to just delete it in some circumstances, which will mean that one has to start one's download again from the very beginning.
Double click on the manifest.plist in one's ~/Library/Application Support/AppStore folder.
This should open it in Property List Editor.
Expand all the nodes (holding down the alt key and clicking on the highest collapsed node should do it.
Find a key called failed of type Boolean and uncheck it.
Save the manifest.plist and close it.
Open the Mac App Store.
The red message "an error has occured" should now be gone and one should be able to resume one's download.
In the event that the ~/Library/Application Support/AppStore folder gets deleted:
start the download again (it will start from the beginning), pause it and close the Mac App Store.
copy your backup copy of the pkg file back to its sub-folder (it's a numbered folder in the ~/Library/Application Support/AppStore folder).
Open the Mac App Store and resume your download.
It should continue from where it left off.
This has worked for me so far. I'm holding my breath. Don't know if I'll still be alive when it's finished.
Regards
Nic
Message was edited by: n c h -
When I want to create apple account for my new iphone5 with different apple id than this in billing and card details page I am stuck and get the message contact itune store support to complete this transaction. Need to know what to do as I can't creat apple id
The first step would probably be to contact iTunes support as you're being told to do.
-
I need to re-install my inDesign 5.5 but don't have my licence no for the previuos version (3). My 5.5 has been registered on my Adobe-account, but not the CS3, what can i do?
Why do you need InDesign CS (that is version 3) or InDesign CS3 (that is Version 5) to install InDesign CS5.5 (it is version 7.5)?
If it is an upgrade and asks you to input your serial of an older version, you have to get an find it. No one will help you here. If you can't find it and if you have not registered it, you are out of luck. You will have to spend money for a new version. -
i want to delete my i cloude account but i dont know the password of my i cloude account because i bought it from market plz help me
Welcome to the Apple Community.
You can only wipe your device when it is logged into iCloud and 'Find My Phone' is enabled, additionally the device will need to be switched on and connected to a wifi or cellular network.
Unfortunately, you cannot activate iCloud or 'Find My Phone' remotely. -
I current have an iTunes account but need to change computers. Do I need to establish a new account on that computer?
no.
authorize iTunes on the new machine for your iTunes store account and you're good to go.
make sure you de-authorize iTunes on the old machine before retiring it. -
Sometimes the screen on my iPhone 3GS randomly enlarges so I cannot see or manipulate the touch screen controls. Anyone know what causes this?
Double tap with THREE fingers to turn zoom off. Then, go into Settings>General>Accessibility and turn it off for good.
-
i have money on my account but it wont download, what do i need to do to be able to download things. My credit card is also attached
Hard to say as you give little info.
What happens when you try to buy something? -
How do I turn on the notification for pop-up blocker? I accidentally clicked the option saying "do not show this notification again." I want the notification so I have the option of seeing the pop-up or not, but don't know how to turn this back on.
Type "about:config" in the location bar.
Filter for "privacy.popups.showBrowserMessage"
Change this to true by double clicking the preference (or right click and choose Reset)
Maybe you are looking for
-
Hi, I want to export BLOB data into normal files in the OS. The Database is not in my local server. I can only connect through the TNS. Would you please give me some suggestions? Thanks a lot!
-
Install failed on early 2008 Mac Pro
I've put off installing 10.8 on my old (but not that old) Mac Pro. Bought a new hard drive, partitioned it, installed 10.6 on it, installed 10.6.8 on it, and then bought and downloaded Mountain Lion. The install seems to work, but then, rebooting, i
-
Page layout 360x305 to smartform***very urgent***
Hi, I want to take print out from dot matrix printer Page size is 360x305. Can u please help me how to create and assign page layout to my smart form. Very urgent.
-
How can i install a BPM Stuidio for Mac OS
I downloaded the suite, but i cant intall it in Mac OS. I need some aditional application to intall it? Tks a lot. Edited by: user12116881 on 28/10/2009 05:39
-
Where is the iTunes store to rent movies?
I have a first generation Apple TV. Has always worked wonderful. All of a sudden there are no options for new movies to purchase or buy. I've checked my network, I'm connected, it's just that the store is gone. Suggestions please?