HT6058 iPhone is stuck in recovery mode . will not download from iTunes.

My wife's iPhone is stuck in recovery mode after trying to update ios 7 0 4. There's a display on the screen (Conect to iTunes) but will not update sa the connection times out after a couple of minutes.

Disable the security software on the computer temporarily.
Connect the device and update it.

Similar Messages

  • Iphone 3gs stuck in recovery mode, will not restore or update error 36

    As the title states, I have a 3gs stuck in recovery mode.  Sort of worked earlier today, been having trouble with the battery draining fast/not holding charge goes into recovery mode on its own at times.  Have been able to force it out of recovery in the past but now it is just showing a USB cable going into an iTunes logo.  I can't get it to restore/update and before it got stuck it would not update or restore either.  Before you ask, I have no idea what iOS I have, this **** thing didn't start messing up until I plugged it into my computer.

    Update:  I have uninstalled and re-downloaded iTunes, Tried with a different computer, tried with a different iTunes account.  None of these did anything for me.  I have no idea what to do next, nearest apple store is more than an hour away.

  • IPhone 5 stuck in recovery mode. Not recognized in iTunes for Windows

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    Hi AmberX92,
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  • HT201263 iPhone 4 stuck in reboot and will not restore from iTunes

    My iPhone 4 started having a severe battery drain. Today when it went dead, I charged it and received a message to plug it into iTunes to restore. I'm not stuck in a reboot loop and keep getting errors in iTunes such as 1602 and 2001 when I try to restore it. Any suggestions?

    Disable the security software on the computer temporarily.
    Connect the device and update it.

  • TS1538 Ipod is stuck in recovery mode, and not recognized by iTunes. Tried all of the recommended resets and combinations mentioned, but the ipod is still not recognized.  Genius said it may be a hardware error, but all of the buttons and cords work. Now

    iPod is stuck in recovery mode, and not recognized by iTunes.
    Tried all of the recommended resets and combinations mentioned, but the ipod is still not recognized.  Genius at apple said it may be a hardware error, "The button is broke" but all of the buttons and cords work and i proved it to him. He then said he doesnt know, ma Now what?

    If it does not work on other computers then I agree with the Genius

  • My iphone is stuck in recovery mode and wont recover in itunes

    hi all, my iphone is stuck in recovery mode, have tried holding down buttons and reconnecting to itunes, it still is frozen,,,what do i do????

    I'm having the same problem!!! My iphone worked perfectly until all of a sudden it says i can't receive or make calls and that i need to restore it? So i try but then right in the middle of restoring it, my iphone just disconnects by itself?

  • IPod Touch stuck in recovery mode and not detected in iTunes

    I was trying to update my iPod Touch (currently 3.1.3), so I downloaded the 4.3.3 firmware (I didn't want to download the 4.3.5) and connected my iPod to my computer, opened iTunes and hit Shift+Restore. Then, I chose the 4.3.3 firmware and proceeded with the restore.
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    Please help me solve this. I can't use my iPod.

    Error 1602: Try the following steps to resolve this error:
    Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
    Follow the steps listed for Error 1604.
    This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
    Above from:
    http://support.apple.com/kb/TS3694
    Also, when updating/restoring an iDevice, iTunes contactact the Apple sever to verify that you have the latest iOS version.  If not, it will not allow an install if an earlier version.

  • IPad stuck in recovery mode and not connecting to iTunes

    My iPad is stuck in recovery mode and doesn't connect to iTunes. Please help...

    aalyanrajwani17 wrote:
    ... Because it was jailbroken.
    was beginning to suspect that you had done this...
    Unfortuately...because you have a jailbroken device you are on your own...
    The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
    http://support.apple.com/kb/HT3743

  • HT201263 my iphone 4 went into recovery mode & will not restore. Unknown error 21 comes up on iTunes. Please can someone offer any ideas for a solution?

    I have an iphone 4 nearly 2 yrs old. It has worked perfectly for that time. On Friday last (whilst away on holiday) I took the phone out of my pocket & it was lifeless. I tried switching it on, no joy, I tried the power/home button reset no joy. I plugged it into a mains charger & it came on but had a banner across the screen saying "verification required". I removed the charger & decided I would try again when I got home so I could connect to my PC & iTunes.
    At home I went through the whole above process again but when I plugged it into the mains again it just had the Apple logo going on/off repeatedly. I plugged the phone into my PC & the apple logo appeared followed by the "connect to iTunes". In iTunes I get the banner "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes". So I click on "OK" the "Restore" then a banner asking if I'm sure I want to restopre the iPhone appears, press "Restore & Update". iTunes starts to remove the software, veryfies it with Apple & then another flag "The iPhone could not be restored. An unknown error occurred (21) which appears to be a security issue.
    I thought the above problem was something to do with O2 because I picked up my new iPhone 4S last Tuesday but was unable to set it up until I got back from my holiday, O2 say it isn't anything they've done.
    My question is has it happened to anyone & can anybody offer a solution, is it a hardware or software issue?

    Please see the two articles below:
    http://support.apple.com/kb/TS3694
    http://support.apple.com/kb/TS3125

  • Ipod stuck in DO NOT Disconnect mode, will not eject from itunes

    I just got this thing replaced, my Ipod can't disconnect from my computer! It is in DO NOT disconnect mode, I try to eject it from itunes and it says that files are being used by another application, I log out of my computer and it still won't let it go

    So the iPod remains in My Computer and in iTunes and won't disconnect? You should try shutting down or restarting your computer.
    Or does it disappear from My Computer and iTunes but still says Do Not Disconnect? » http://docs.info.apple.com/article.html?artnum=93492
    When you try logging out » http://docs.info.apple.com/article.html?artnum=61014

  • After attempting to update to ios 7, my iphone is stuck in recovery mode and will not connect to the itunes software server.

    After attempting to update to ios 7, my iphone is stuck in recovery mode and will not connect to the itunes software server.  I have already tried the resetting with power swich and home button and plugging into computer but it says the "iPhone software update server cannot be contacted."  I am locked out of my phone.  Does anyone have any idea how to resolve this issue and get the phone working again.  I will add that I am now trying to restore it on a different computer with a lower version of itunes, but the computer that it initially happened on had the updated itunes and gave me the same result ... nothing.  Thanks for your help in advance.

    Try going to recovery mode as described here.  You may have to try this more than once to succeed.
    Use the original iTunes that the iPhone synced with.
    http://support.apple.com/kb/HT1808

  • My iphone is stuck in recovery mode and itunes will not recognize my phone. I've tried pretty much every trick i can and i still do not know what to do. Someone please help me

    My iphone is stuck in recovery mode and itunes will not recognize my phone. I've tried pretty much every trick i can and i still do not know what to do. Someone please help me

    I've done all of these, even trying a different USB port, and still, nothing. This is really confusing. Windows 8.1 said something to do with USB malfunction or something and nothing works. I need to restore my iPhone quickly and nothing has happened. My cable is not genuine Apple product. iTunes makes the noise that it makes when I connect the device, but it doesn't say 'iPhone is in recovery mode' or even say 'iPhone' in the corner. I am really fed up and would really appreciate a response.
    Thanks,
    Nathan.

  • IPhone 3GS stuck in recovery mode while updating to iOS 6.1

    Hello there, I was updating my iPhone 3GS(New Bootrom) from iOS6.0 to iOS 6.1. While it was updating, iTunes suddenly ends up saying error and now my iPhone is stuck in recovery mode loop. I've tried DFU mode on my iPhone and try to kick it out by using TinyUmbrella but the computer doesn't reconize it. And when it was on recovery, iTunes doesn't reconize too, a window pops up and says i have to install 'Apple Mobile Device'. I've re-install and install iTunes a couple of times and nothing is working. Switching on and off the iPhone doesn't work too. Please, someone help me with this problem! I really do not know what to do! Please reply this As Soon As Possible!

    Ok. I have spent the last 8 hours researching this problem and have the absolute 110% answer to everyone's problem with this issue.
    Error 13 and 14 : Are checksum problems with the firmware image that is in the update package.
    The update package is a .ipsw (IPod or IPhone SoftWare). This file is actually just a .zip renamed .ipsw.
    The error is caused by a failure to download a crc-free version of the file. Not really sure why there are so many crc problems with the iphone updates, but Apple does not check the integrity of the update package before wiping your current version of IPhone software and that is why all IPhones that start an update with a bad update package end up in recovery mode. These errors are NOT related to the iTunes installation, antivirus software, or firewalls.
    Recommendation : use a program like "Object Fix" (Freeware) to verify the integrity of the file prior to commencing with any new updates. You will have to keep trying to download it until you get a error free file. Once you have a CRC error free file this problem will go away. (I thought TCP/IP helped get rid of CRC errors.)
    I had another problem and that was...
    Error 1603 and 1604 : These are USB driver connectivity problems.
    Recommendation : FULLY uninstall and re-install itunes software as stated in the Apple support documentation. Be sure to reboot between each step and these problems should clear themselves up. In addition, firewalls and anti-virus software may cause these errors as well.
    Finally, shame on apple for not properly documenting their software so that end users do not have to decrypt their error messages with no true support to solve the issues. These are problems that enough people have had that there should be specific documentation on these problems.

  • Iphone 4 stuck in "recovery mode"  how do i free it up without complete wipe and restore?

    iphone 4 stuck in "recovery mode"  how do i free it up without complete wipe and restore?

    You can try doing a power recycle by pressing on the home button and sleep wake button simultaenously.
    This will shut down the device you then may press on the sleep wake button to attempt to restart the device. This may or may not resolve the issue.
    Good luck.

  • IPhone 4S stuck in recovery mode after IOS 6.0 update

    My iphone 4S is stuck in recovery mode. I connected to iTunes earlier today to update the IOS to 6.0 and that's when it got stuck.  From reading phones stuck in recovery mode, it seems like it is happening with this software update.  Why didn't they tell us there would be an issue and pull the update.
    I have an appt at the Genius desk later today.  My question is this; I have phone messages on my phone,   I listed to messages that ATT saves on their server and the older ones on my phone are not in their current 20 list.  When my phone is restores, will all of the phone messages still be on my  phone?  How about all of the photos I took this week?  Last time I synched was more than a week ago.
    The phone messages are very important to me. I can't loose them. My son died this summer and 2 of the messages are from him.

    momofjeremy wrote:
    The phone messages are very important to me. I can't loose them. My son died this summer and 2 of the messages are from him.
    If your phone is in recovery mode, all data on the phone are gone.  If your messages were not previously backed up, then they are forever gone.

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