HT6058 Iphone5 frozen on iTunes logo whilst updating latest io7!! HELP

My iphone5 has frozen on 'iTunes  logo with cable' whilst updating latest version ios7? If I take charge cable out the phone goes off & won't switch on! Please help!

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Similar Messages

  • HT4623 during update to IOS7 iphone frozen with itunes logo shown with cable?

    during update to IOS7 iphone frozen with itunes logo shown with cable?

    Your iPhone has dropped into recovery mode. You'll need to restore it:
    http://support.apple.com/kb/HT1808
    Regards.

  • Tried updating software but now frozen with itunes logo and usb cable picture on screen help

    Tried updating ipod software, now frozen with itunes logo and usb cable picture on the screen. Computer will not reconise it

    - If ou can turn the iPod off, then see if manually placing the iPod in Recovery mode  will allow a restore. Next try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If it always remains on let the battery fully drain. After charging for at least an hour try a rest and restore.

  • Ipad frozen with itunes logo. reset did not work. reinstall itunes on win xp did not work

    ipad frozen with itunes logo displayed. Tried reset both ways. reinstalled itunes on Win XP all without success. Any hint?
    Thanks

    Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds, after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • How can i get rid of the iTunes logo after updating my iPhone 4 to the iOS 6

    How can I get rid of the iTunes logo after updating my iPhone to iOS 6

    Absolute garbage.
    This abysmal excuse "Always have been built in apps" is irrelevant. NOTHING should be tied to the OS of even
    a phone so tightly that you can't get rid of it. NONE of the apple crap apps do I use, but they use space on MY phone.
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  • My iPad is frozen with iTunes logo, arrow pointing to it, lock symbol and bar running to power inlet point. How do I get out of this?

    My iPad is frozen with iTunes logo, arrow pointing to it, lock symbol and image of bar running to power inlet point. How do I get out of this?

    1)  Connect to iTunes on the computer you usually Sync with and Restore
    http://support.apple.com/kb/HT1414
    2)  If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/ht4097
    Note on Recovery Mode.
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...
    Once you have Recovered your Device...
    Re-Sync your Content or Restore from the most Recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766
    Make sure you have the Latest Version of iTunes (v11) Installed on your computer
    iTunes free download from www.itunes.com/download

  • Hi...i'm still using the old iphone 3G...my phone is no longer charging...when i tried to charge it, what i see on the screen is the usb cord with the arrow pointing the itunes logo...can someone help me?

    hi...i'm still using the old iphone 3G...my phone is no longer charging...when i tried to charge it, what i see on the screen is the usb cord with the arrow pointing the itunes logo...can someone help me?

    It sounds like your phone is in recovery mode, which means it needs to be restored through iTunes on your computer in order to get out of it.

  • HT4623 I installed the new update to my ipad and now it is frozen on "itunes logo plug in". Can't shut it down. What now?

    I installed the most recent update to my iPad and now it is frozen on the "itunes logo plug in" screen. It won't shut down and restart. Fixes?

    Try a Reset...
    Reset  ( No Data will be Lost )
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    If no joy...
    Make sure you have the Latest Version of iTunes (v11) Installed on your computer
    iTunes free download from www.itunes.com/download
    Then...
    1)  Connect to iTunes on the computer you usually Sync with and Restore
    http://support.apple.com/kb/HT1414
    2)  If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/ht4097
    Note on Recovery Mode.
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...
    Once you have Recovered your Device...
    Re-Sync your Content or Restore from the most Recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766

  • HT1414 I just tried to update to IOS 7 but after it completed, my iphone screen shows nothing but a USB cord and the iTunes Logo even when connected. Help Please!

    Today I was updating my phone to the newest IOS 7 and after it finished downloading. An error showed up on my screen telling me it was unable to update. So I decided to just unplug my phone and maybe do it later but on my screen I have a USB cord and the iTunes logo asking me to connect. So I hooked it back up and still at this point my iTunes will not connect and when I unplug the phone the screen stays the same. I have tried turning off the phone and restarting and both times the screen goes back to the connect  screen.. How can I fix this?

    I have tried the steps to fix it but no solution! Please someone tell me what to do!

  • IPad Mini frozen on iTunes logo

    To clarify my previous post, my (first) iPad Mini is frozen on the iTunes logo.  I had previous synced with my PC to do a backup, without a problem, but accidentally disconnected it.  My iPad screen froze.  I cannot turn it off as the Sleep Bar does not appear.  The Home button doesn't work.  I have tried reconnecting the iPad to my PC but iTunes does NOT recognize that it is attached. I only have IOS 7 and didn't have the space to upload Version 8.  I have just bought a new iPad Mini 3 with plenty of memory (64G) but want to keep the first one for my Grandson.  Any suggestions would be appreciated.

    Normally, a device reset should be tried as it *may* alleviate the issue...but to do so requires a working Home button, which you state does NOT work on the device. I'll post the instructions regardless...maybe you can accomplish it by pressing the Home button in just the right way (whichever way that might be) while doing the reset. Try numerous ways...
    Device Reset (won't affect settings/data/music/apps/etc)
    1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
    2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
    3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally.
    If no luck, I'd suggest making a Genius Bar reservation for a free evaluation of what the issue may be if you have an Apple Store near you. Maybe they can knock some sense back into the device.
    https://www.apple.com/retail/geniusbar/
    You'll need an Apple ID to make a reservation.

  • My 3gs screen locked on itunes logo during update of itunes after error 1602.

    My phone didn't back up properly (it said the backup couldn't be saved on the computer) but I tried to update the OS to 5.1.1 anyway via itunes.  During the backup, I got an error 1602.  itunes no longer recognized that a phone was connected and my iphone screen now shows an itunes logo along with an arrow and usb connector.  I have tried to reboot the phone using all of the suggestions online but it will not reboot and remains unresponsive.  It is NOT jailbroken. Help!

    Problem resolved!  I went to the apple store and they took one look at it and said that the phone was disabled and that they couldn't do anything for me.  They offered to sell me a new one at a low price to replace it.  He didn't try to hook it to my laptop at all (although I tried everything I found on like both hooked to the laptop and unhooked).  Now I just have to figure out how to hook it to itunes and not corrupt this phone too

  • HT201263 itouch was updating software and failed, now all i have is a screen showing usb plug and itunes logo,cant reset or restore.help

    itouch was updating software and failed, now all i have is a screen showing usb plug and itunes logo,cant reset or restore.help

    Type "unable to restore" into the search bar at the top of this page by Support and read the resulting help article

  • Phone frozen with itunes logo

    My phone was connected to my computer via USB. Now it is frozen with the Itunes logo and a picture of the USB cord. I don't want to restore the phone because I don't want to lose everything on it. I have back up to iCloud, but I am not sure if I have new info that I wish to save. Is there any way to get it going?

    Try plugging out your iPhone from your computer and hold both the power + home button until the phone power off and restarts.

  • Totally frozen with itunes logo and usb CABLE

    I have the itunes logo and the usb cable logo frozen on the ipod screen.
    What gives?
    I've tried resetting per the reset page and it has not worked..
    Any suggestions?
    Thanks

    What happens when you connect the iPod to your computer and try to restore via iTunes? The screen is telling your to connect the iPod to your computer with the USB cable and restore via iTunes.

  • Frozen with itunes logo

    Myy ipod touch is frozen and has the itunes logo on with the charger. I know I need to sync it but Im out of town and the computer is at home. Is there any other way to unfreeze it+

    I'm afraid there aren't many other options at this point. You could just try to let the battery fully drain.  Then connect it to an external power source, let it charge up, and see if that makes a difference.
    If that doesn't help, them I am afraid your only other option is to connect to to iTunes and restore it, which would obviously have to wait until you returned home.
    B-rock

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