HT6114 After loading 10.9.2 my mid 2011 MacAir keeps freezing every 5-10 minutes

After loading 10.9.2 my mid 2011 MacAir keeps locking up. Just a spinning pinwheel.

When you have the problem, note the exact time: hour, minute, second.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above. Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first. Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. In most cases, a few dozen lines are more than enough. It is never necessary or helpful to post more than about 100 lines. "The more, the better" is not the rule here.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

Similar Messages

  • After the most recent Thunderbolt update my 2011 iMac keeps hung in the loading screen!

    After the most recent Thunderbolt update my 2011 iMac keeps hung in the loading screen! I've tried restarting it a few times without success. Any help? Thanks!

    I had the same problem. Try this. Launch FaceTime. Click the toggle to turn it off; or Command-K. Quit. Do a restart, you shouldn't get the popup. You could then turn FaceTime back on if you wish. Either way, the popup should be gone from then on.

  • I have a MacBook Air mid 2012 11" that keeps freezing every time I use it

    Hi Everyone
    I have a MacBook Air mid 2012 11" that keeps freezing every time I use it
    It's running a i7 2ghz with 8gb ram And OS X 10.8.4
    I have had the Air around 11 months and the last week is the first time it has ever frozen , now it will do it after about 15 min use
    It seems a little warmer than usual and it will freeze no matter what is running , or just idle .
    And just to add , no google chrome installed 

    The next time you have the problem, note the exact time: hour, minute, second.
    If you have more than one user account, these instructions must be carried out as an administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Scroll back in the log to the time you noted above. Select any messages timestamped from then until the end of the episode, or until they start to repeat. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • After i updated to 10.7.5 my mac keeps freezing when using Safari

    After i updated to 10.7.5 my mac keeps freezing when using Safari, I've to restart it everytime. What's the problem with 10.7.5? Is this a known problem? How can I fix it?

    Go Here  >  http://support.apple.com/kb/DL1582 and download and Install the Combo Update.
    It is Safe to install over existing.
    After the Successul Install be sure to Restart your computer.

  • Why does my iphone 4s keep freezing after downloading ios7?, why does my iphone 4s keep freezing after downloading ios7?

    my iphone4s keeps freezing immediately after downloading the ios7 update.
    has anyone else encountered this?
    will there be an update to fix this?
    what are people doing to solve this problem?
    thanks

    Sounds like hardware failure, called boot loop. Call Apple and or go on apple.com and make Genius Bar appointment to have your iphone reviewed by a Tech. Provided you iphone shows no physical or liquid damage they will take care of you, or if you have Apple Care Plus
    Genius Bar Rerservation :  http://www.apple.com/retail/geniusbar/

  • Mid 2011 Mac MIni Freezing with OSX 10.8.2

    My Mid 2011 Mac Mini running OS X 10.8.2 has been Freezing (The baloon spins often) over random things.  Is there a scan I can do to check problems.  This is my first experience with a Mac and thought they weren't supposed to freeze.  I run a few programs at a time but I do have 8g of ram with 2.3 GHz Intel Core i5.

    The next time you have the problem, note the exact times when it starts and ends: hour, minute, second.
    If you have more than one user account, these instructions must be carried out as an administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
    Scroll back in the log to the time you noted above. Post any messages timestamped during that interval – the text, please, not a screenshot.
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into a message.
    Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

  • After upgrading to yosemite macbook air(mid 2011) cannot connect to macbook air(early 2014) via airdrop

    last night i upgraded mine and my wife macbook air to yosemite.
    before, we can share files with airdrop easily but now the mba (early 2014) can not send file to the other one , also the old one

    19.83 GB Page-outs
    You are maxing out your RAM. Try quitting Chrome, it seems to be a resource hog and try closing other applications that you aren't using.

  • Macbook pro ( 13" mid 2009 ) keeps freezing every few minutes since downloading mavericks

    Ever since downloading osx Mavericks , my mac book keeps on crashing every few minutes. Doesn't matter what application I am using, system hangs every few minutes. I have been looking at Activity monitor closely. Following programs end up using a lot of CPU and hang a lot:
    SystemUIServer ( not responding -- several times )
    Google Chrome ( not responding -- several times )
    Google Chrome Helper ( not responding -- several times )
    PepperFlashPlayer ( not responding -- several times )
    Windows Server ( not crashing -- but using a lot of CPU resources - remains at top 5 CPU usage tasks. )
    Looking at Console app .. following programs cause a lot of crashes: ( Console itself was not responding several times I was looking at it )
    systemstatsd
    GoogleChromeHelper
    I also ran EtreCheck program .. here is the output:
    Hardware Information:
              MacBook Pro (13-inch, Mid 2009)
              MacBook Pro - model: MacBookPro5,5
              1 2.26 GHz Intel Core 2 Duo CPU: 2 cores
              8 GB RAM
    Video Information:
              NVIDIA GeForce 9400M - VRAM: 256 MB
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0
              AirPlay: Version: 1.9
              AppleAVBAudio: Version: 2.0.0
              iSightAudio: Version: 7.7.3
    Startup Items:
              ChmodBPF - Path: /Library/StartupItems/ChmodBPF
    System Software:
              OS X 10.9 (13A603) - Uptime: 0 days 12:48:1
    Disk Information:
              FUJITSU MJA2160BH FFS G1 disk0 : (160.04 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) /: 159.18 GB (116.26 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-868 
    USB Information:
              Apple Inc. Built-in iSight
              Apple Internal Memory Card Reader
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Computer, Inc. IR Receiver
              Apple Inc. BRCM2046 Hub
                        Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
    Thunderbolt Information:
    Kernel Extensions:
    Problem System Launch Daemons:
              [failed]          com.apple.systemstatsd.plist
    Problem System Launch Agents:
    Launch Daemons:
              [loaded]          com.anchorfree.ajaxserver.plist
              [loaded]          com.fitbit.galileod.plist
              [loaded]          com.google.keystone.daemon.plist
              [loaded]          com.microsoft.office.licensing.helper.plist
              [loaded]          org.macosforge.xquartz.privileged_startx.plist
    Launch Agents:
              [loaded]          com.google.keystone.agent.plist
              [loaded]          org.macosforge.xquartz.startx.plist
    User Launch Agents:
              [loaded]          com.adobe.ARM.[...].plist
              [failed]          com.apple.CSConfigDotMacCert-sukhi_rs@me.com-SharedServices.Agent.plist
    User Login Items:
              iTunesHelper
              iTunesHelper
              Google Drive
    3rd Party Preference Panes:
              None
    Internet Plug-ins:
              AdobePDFViewer.plugin
              Default Browser.plugin
              DirectorShockwave.plugin
              DivXBrowserPlugin.plugin
              EPPEX Plugin.plugin
              Flip4Mac WMV Plugin.plugin
              googletalkbrowserplugin.plugin
              iPhotoPhotocast.plugin
              npgtpo3dautoplugin.plugin
              o1dbrowserplugin.plugin
              PDF Browser Plugin.plugin
              QuickTime Plugin.plugin
              SharePointBrowserPlugin.plugin
              Silverlight.plugin
    User Internet Plug-ins:
    Bad Fonts:
              None
    Time Machine:
              Time Machine not configured!
    Top Processes by CPU:
                   5%          WindowServer
                   2%          EtreCheck
                   1%          Google Chrome
                   1%          hidd
                   1%          Activity Monitor
                   0%          fontd
                   0%          sysmond
                   0%          notifyd
                   0%          ocspd
                   0%          imagent
    Top Processes by Memory:
              123 MB             softwareupdated
              115 MB             Google Chrome
              106 MB             com.apple.IconServicesAgent
              82 MB              mds_stores
              61 MB              Activity Monitor
              49 MB              mds
              49 MB              Finder
              41 MB              WindowServer
              33 MB              Dock
              33 MB              Google Chrome Helper
    Virtual Memory Statistics:
              4.87 GB            Free RAM
              1.50 GB            Active RAM
              673 MB             Inactive RAM
              738 MB             Wired RAM
              1.42 GB            Page-ins
              0 B                Page-outs
    Is there anything else you would like me to post?

    ChmodBPF - Path: /Library/StartupItems/ChmodBPF
    StartupItems can slow your Mac down.
    Go to HD > Library > StartuItems
    Remove this:  ChmodBPF
    Restart your Mac.
    If it's still slow, open System Preferences > Users & Groups > Login items
    Remove Google Drive.  (iTunes Helper should not be a problem)
    Restart your Mac.

  • My macbook pro 2011 model keeps freezing 30 seconds after start up

    what happend is i tried to install Dreamweaver this installed succesfully and then when i started up the program it began to freeze so i force quit everthing and then it began to freeze so i hold the power button and it turn off and i restarted it then it said that "your computer turned of last time because of a problem do you want to open the programs that were open" click open. then i clicked cancel and it started i click google chrome and it froze completely i waited 2 hours and it was still frozen so i restarted and

    Try booting into Safe mode (holding down the option key whilst booting). Your machine may run more slowly than usual, but at least it will let us know if you've a faulty kernel extension causing the problem.
    Clinton
    P.S. Which version of Dreamweaver? The CS6 or CC version?

  • I own a late 2009 Macbook Pro, and it keeps freezing after OSX Lion installation.

    I own a late 2009 Macbook Pro, and it keeps freezing after OSX Lion installation.  I will post my computer's 'specs' below.  I installed Lion, from Snow Leopard, through the App store.  The first week, it worked like a dream, and was loving my brand new computer, or so it seemed.  I then began to run into problems, and I can't confirm this 100%, but I believe it was after I updated from 10.7.1, to 10.7.2. 
    The freezes are sporatic at best, and cannot be narrowed down to one app.  I googled the issue about two weeks ago, and found a fix involving a temporary log-in, verifying the disk, restarting the computer holding CMD+R, and repairing the disk from there.  That fixed the problem.  For about three or four days.  From there I brought my laptop to Best Buy, where I purchased the computer (start the groans, my dad wanted the accidental damage, and he was paying, there was no argument).  My warranty there was still good, but all they were offering was to check my hard-drive, and possibly ship it out.  That would not be good for me, as I am a High School student, who works online. 
    So I then decided to go to the Apple store, see what they said.  They said a bunch of people had this problem, it would cost a lot to fix, as I would need a new Logic Board.  This did not make any sense to me, as I knew it was Lion's fault, so why would they not make the L-2009MBP Logic Board compatible, and why are only a few people having this problem, well a lot more than a few, but I mean not everyone. 
    So I asked a friend about it, and we decided to run a back up, and erase the computer, and re-install Lion.  Figuring maybe my data was corrupted during install.  This helped for a day or two, and happened again.  So this time, we backed up only files (music, pics, documents, etc.,) and did a fresh install.  I got my computer back last night.  Now, I am not saying that didn't help.  Previously I would have frozen about 18 times well writing this, but I have not frozen once (hopefully I didn't just jinx myself).  I have gone from about one freeze every 10-15 minutes (sometimes worse), to about one every 1-3 hours.  Which, let's be honest is still a lot. 
    So, before I just decide to go and revert to Snow Leopard on my merry way, I ask, do any of you have any other ideas?  Or guarenteed fixes?  I know a guarentee is a hard thing to ask for, but I am desperate, my teachers are getting angry with me for not sending work, and I know this would help a lot of people.  Thank you to those who read through my whole spiel, and thank you to those who will help me!
    [Ps, while I am somewhat of a noob, I know my way around a computer, so any help, or knowledge you could bestow upon me is awesome.  Especially DIY fixes.  (if your only advice is, don't buy a mac at Best Buy, don't bother commenting)]
    Macbook Pro
    15-inch, 2.53GHz, Mid 2009
    Processor:  2.53 GHz Intel Core 2 Duo
    Memory:  4 GB 1067 MHz DDR3
    Graphics:  NVIDIA GeForce 9400M 256 MB
    Software:  Mac OS X Lion 10.7.2 (11C74)

    Once it is downloaded you need to restart the computer if it does not restart automatically. When it next starts up you should note a progress bar appearing below the Apple logo. When done the computer will restart once more. The new firmware should now be installed.

  • Overheating Troubleshooting for 21.5 iMac (mid 2011)?

    I have been having issues lately with my 21.5" iMac (mid 2011).  It was purchased in June 2011 and is currently running the latest version of OS X.
    This issue I am having is that once the computer has been is use for a few minutes (usually around 5-10...depending on usage type), the computer will freeze up and make clicking noises and is very warm to the touch.  Specifically, I will be unable to do anything and the cursor will pinwheel.  I can usually move the cursor around, but cannot click anything.  During the "freeze", there are clicking noises.  The clicking is in groups of twos....like Click...Click.....pause for a few seconds, Click.....Click, etc....  The noise sounds like it is coming from around the center bottom of the computer...maybe near or around where the base connects.  It sounds like it may be a drive starting and stopping, or a fan stopping and starting....I don't know?....it's a mechanical type clicking it seems.   It will freeze for extended periods of time (minutes) then you can usually do something else, but it will just happen again.  Sometimes, you have to shut the computer down and when you do it takes forever to boot back up.
    Any ideas on what may be causing this or what I can do to troubleshoot the cause?  I'm too far away from an Apple Store to just casually take it in to have it looked at.
    Thanks.

    It sounds very likely that the hard drive will require replacement. If you're not comfortable doing the removal and replacement, you'll just have to take it to an Apple authorized service provider to have the drive replaced.
    As noted in the tutorial link Old Toad provided, OEM Apple hard drives for the iMac have an internal temperature sensor that is not present in non-OEM Apple models. If you use a non-OEM Apple drive, with the original Apple cable, it's very likely the fans will run at high speed 6000 rpm once the system warms up after power-on.
    Replacing a mid-2011 iMac hard drive even WITH a proper sensor cable still requires a few tools and some significant disassembly, including the removal and temporary storage of the LED screen in a relatively dust-free environment, and disconnecting a number of cables in order to replace the drive before subsequent re-assembly.
    Other World Computing (www.macsales.com) offers (both hard drives and) a hard drive cable with a thermal sensor that mimics the function of the sensor present in the OEM Apple hard drives. OWC updated both the cable and their original YouTube video for mid-2011 iMac 21.5" hard drive replacement in March 2014: http://www.youtube.com/watch?v=rLuk_8w7KwU
    The OWC replacement cable allows you to select most any 3.5" hard drive and still have proper 'factory' fan operation, so the fans aren't racing at full speed all the time.
    The full OWC toolkit complete with sensor cable is here: http://eshop.macsales.com/item/OWC/DIYIMACHDD11/
    The OWC sensor cable only is here: http://eshop.macsales.com/item/OWC/DIDIMACHDD11/
    Then you still need to select and purchase a 3.5" internal hard drive.
    I've used OWC for a number of upgrades to the three Macs in our family: mid-2007 MacBook, mid-2009 Unibody MacBook Pro, and mid-2011 iMac. I'm planning to do a hard-drive upgrade to my mid-2011 iMac using the OWC cable, once the AppleCare warranty expires.

  • MacBook Pro freezes every 15 minutes after Mavericks upgrade

    After upgrading to OS X 10.9.3 my computer freezes every 15 or so minutes in the middle of working.  The keyboard and touch pad stop working and the mouse curser disappears.  I'm using Ableton audio software and the audio will continue playing and looping normally but I loose any control to stop the audio or the program and I can not switch windows or even control volume.  The only way to stop it is to hold down the power button and reboot.  When restarting I tried pressing the command option +P +R through 3 whole sequences and still once I begin working again it freezes again.  This has never happened in the 5 or so years of owning this computer and everything worked great while using lion.  Only after installing the new upgrade of OSX did it start to do this.  Any help would be appreciated.  I live far away from any Mac store or Genius Bar.

    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Step 1
    For this step, the title of the Console window should be All Messages. If it isn't, select
    SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
    View ▹ Show Log List
    from the menu bar at the top of the screen.
    In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter "BOOT_TIME" (without the quotes.)
    Each message in the log begins with the date and time when it was entered. Note the timestamps of the BOOT_TIME log messages, which refer to the times when the system was started. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Select the messages logged before the boot, during the time something abnormal was happening. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    For example, if the system was unresponsive or was failing to shut down for three minutes before you forced a restart, post the messages timestamped within three minutes before the boot time, not after. Please include the BOOT_TIME message at the end of the log extract—not at the beginning.
    If there are long runs of repeated messages, please post only one example of each. Don’t post many repetitions of the same message.
    ☞ When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    ☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Step 2
    In the Console window, select
    DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
    (not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
    View ▹ Show Log List
    from the menu bar.
    There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A crash report has a name that begins with the name of the crashed process and ends in ".crash". A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent of each. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
    I know the report is long, maybe several hundred lines. Please post all of it anyway.
    ☞ If you don't see any reports listed, but you know there was a crash or panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
    In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
    ☞ Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

  • Mac Mini (Mid-2011 Core i7) Slow after Yosemite Upgrade

    I've searched the other "slow after Yosemite upgrade" threads but those seem to relate to Core Duo 2 machines with less RAM.  I have a Core i7 MM w/ 8GB of RAM, after the Yosemite upgrade it constantly lags, I can barely type on it these days because the text lags so badly.  It's unusable to say the least.  Is there anything I can do to speed it up?  There must be a reason why the performance is so bad.
    Problem description:
    Slow after Yosemite upgrade.
    EtreCheck version: 2.1.8 (121)
    Report generated 1 March 2015 8:48:15 pm AEDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        Mac mini (Mid 2011) (Technical Specifications)
        Mac mini - model: Macmini5,2
        1 2.7 GHz Intel Core i7 CPU: 2-core
        16 GB RAM Upgradeable
            BANK 0/DIMM0
                8 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                8 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        AMD Radeon HD 6630M - VRAM: 256 MB
            Thunderbolt Display 2560 x 1440
            DX80 spdisplays_1080p
    System Software: ℹ️
        OS X 10.10.1 (14B25) - Time since boot: 12:20:13
    Disk Information: ℹ️
        Hitachi HTS727575A9E362 disk0 : (750.16 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 748.96 GB (551.28 GB free)
                Encrypted AES-XTS Unlocked
                Core Storage: disk0s2 749.30 GB Online
    USB Information: ℹ️
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
        Apple Inc. iPad
        Apple Inc. Apple Thunderbolt Display
        Apple Inc. FaceTime HD Camera (Display)
        Apple Inc. Display Audio
    Firewire Information: ℹ️
        BUFFALO INC. HDD 800mbit - 800mbit max
            EFI (disk2s1) <not mounted> : 210 MB
            ext2tb (disk2s2) /Volumes/ext2tb : 2.00 TB (686.75 GB free)
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
            Apple Inc. Thunderbolt Display
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Extensions
        [loaded]    com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
        [loaded]    com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
            /System/Library/Extensions
        [loaded]    com.Cycling74.driver.Soundflower (1.5.1) [Click for support]
        [not loaded]    com.aliph.driver.jstub (1.1.2 - SDK 10.7) [Click for support]
    Launch Agents: ℹ️
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.sophos.uiserver.plist [Click for support]
        [running]    net.culater.SIMBL.Agent.plist [Click for support]
        [loaded]    org.gpgtools.gpgmail.enable-bundles.plist [Click for support]
        [loaded]    org.gpgtools.gpgmail.patch-uuid-user.plist [Click for support]
        [loaded]    org.gpgtools.Libmacgpg.xpc.plist [Click for support]
        [loaded]    org.gpgtools.macgpg2.fix.plist [Click for support]
        [running]    org.gpgtools.macgpg2.gpg-agent.plist [Click for support]
        [loaded]    org.gpgtools.macgpg2.updater.plist [Click for support]
    Launch Daemons: ℹ️
        [running]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [running]    com.fitbit.galileod.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [running]    com.sophos.common.servicemanager.plist [Click for support]
        [loaded]    org.gpgtools.gpgmail.patch-uuid.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
        [running]    com.google.Chrome.framework.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
    User Login Items: ℹ️
        Google Drive    Application  (/Applications/Google Drive.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        SpiderOak    Application  (/Applications/SpiderOak.app)
        AirServer    Application Hidden (/Applications/AirServer.app)
        Plex Media Server    Application  (/Applications/Plex Media Server.app)
        Box Sync    Application  (/Applications/Box Sync.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.235 - SDK 10.6 Outdated! Update
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
        GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 [Click for support]
        Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 7 Update 21 Check version
    User internet Plug-ins: ℹ️
        WebEx64: Version: 1.0 - SDK 10.6 [Click for support]
    Safari Extensions: ℹ️
        1Password
        AdBlock
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        GPGPreferences  [Click for support]
        Java  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 748.96 GB Disk used: 197.68 GB
        Destinations:
            ext2tb [Local]
            Total size: 2.00 TB
            Total number of backups: 38
            Oldest backup: 2012-10-07 09:09:10 +0000
            Last backup: 2015-03-01 09:07:46 +0000
            Size of backup disk: Adequate
                Backup size 2.00 TB > (Disk used 197.68 GB X 3)
    Top Processes by CPU: ℹ️
            40%    WindowServer
            12%    firefox
             2%    Activity Monitor
             1%    Box Sync Monitor
             1%    sysmond
    Top Processes by Memory: ℹ️
        533 MB    mds_stores
        498 MB    firefox
        429 MB    softwareupdated
        172 MB    InterCheck
        155 MB    SpiderOak
    Virtual Memory Information: ℹ️
        8.58 GB    Free RAM
        4.31 GB    Active RAM
        2.49 GB    Inactive RAM
        1.79 GB    Wired RAM
        10.08 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Mar 1, 2015, 08:38:46 PM    /Library/Logs/DiagnosticReports/SpiderOak_2015-03-01-203846_[redacted].cpu_reso urce.diag [Click for details]
        Mar 1, 2015, 08:30:37 PM    /Library/Logs/DiagnosticReports/WindowServer_2015-03-01-203037_[redacted].cpu_r esource.diag [Click for details]
        Mar 1, 2015, 04:42:31 PM    /Library/Logs/DiagnosticReports/firefox_2015-03-01-164231_[redacted].cpu_resour ce.diag [Click for details]
        Mar 1, 2015, 08:26:20 AM    Self test - passed

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    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
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