HT6114 Hi everyone! When I tried to update my OS X to 10.9.2 (Combined) thru the App Center, once it restarts, an error says "the version downloaded is corrupted and needs to be updated." I did download and update three times already but the same error oc

Hi! Why is it that after I updated thru the app center my OS X 10.9 to 10.9.2 (Combined), after it downloaded and restarts, this error occurs, "the version downloaded is corrupted and needs to download again."? I have been repeating the process for more than three times already but the same problem keeps on happening. Please advise.

Try the manual update:

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I downloaded Yosemite last night but when I tried to update iPhoto, I got an error message stating that that app and several others couldn't be updated because they weren't paid for by the user id entered. I'm the only one who uses this computer.

I downloaded Yosemite last night and tried to look at my photos in iPhoto and noticed that needed updating. When I tried to update as requested, I got an error message stating that the app (and several others including Pages and Numbers) couldn't be updated because they weren't purchased by the user ID I had entered. I'm the only user of the computer and now I can't find my photos anywhere! Any help would be appreciated.
Thanks

Some folks have solved this issue by dragging the apps to an external disk, then disconnecting it, and then are able to download. Apparently it can arise if you upgraded from an OS the than Mavericks.
Failing that: Contact App Store support. There's a link on the right hand side of the App Store Window. They're the only ones who can sort out account issues.

I tried to update my iPhone 4S but I nowkeep getting an error saying I need to restore my phone before it can be used because it's in recovery mode! But if I restore it I lose all my media and data and I don't want to do that! Is there anything I can do??

I tried to update my iPhone 4S but I now keep getting an error saying I need to restore my phone before it can be used because it's in recovery mode! But if I restore it I lose all my media and data and I don't want to do that! Is there anything I can do?? Somone please help, i'm freaking out over here!

Anything that was on the phone is already gone. You have no choice but to restore. If you were backing up and syncing the phone on a regular basis, you should be able to restore your backup with minimal data loss.

I am trying to update my iPhone software but to do so I needed to update iTunes. When I try to do that, I keep getting this error message" "There is a problem with this Windows Installer Package. A program required for this install to complete could not

I am trying to update my iPhone software but to do so I needed to update iTunes. When I try to do that, I keep getting this error message" "There is a problem with this Windows Installer Package. A program required for this install to complete could not....

Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

I used an apple account of a friend to download apps to my iphone, the account then closed, now when i tried to update apps i download it from my account or i buy it using my account, its says that i have to put the password of my friend account

i used an apple account of a friend to download apps to my iphone, the account then closed, now when i tried to update apps i download it from my account or i buy it using my account, its says that i have to put the password of my friend account, and if i want to update any app i downloaded or buy from my i have to delete it and download it again.
what can i do??

As far as I know you should be prompted for the password for an account that 'owns' one of the apps that requires updating.
If all of the apps with updates are linked to your account and that is the account that is now logged in, then you could try a reset and see if that helps : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

HT201210 I'M TRYING TO UPDATE TO IOS 6 BUT I KEEP GETTING ERROR MESSAGE sOFTWARE UPDATE fAILED: AN ERROR OCCURRED DOWNLOADING IOS 6

I'M TRYING TO UPDATE TO IOS 6 BUT I KEEP GETTING ERROR MESSAGE sOFTWARE UPDATE fAILED: AN ERROR OCCURRED DOWNLOADING IOS 6

I Tried for three days to download iOS 6 and kept getting error 1403. I finally went to the apple store and they couldn't figure it out either.
I finally got it to download and all I did different from the other 100 times was I went into settings and on the Bluetooth setting I put NO. Not sure if that's what did it but that was the only thing different that I did.

I tried to update my flash player but everytime it says DOWNLOAD TIMEOUT after 47 %.

I tried to update my flash player but everytime it says DOWNLOAD TIMEOUT after 47 %. I even uninstalled the old flash player, restarted my computer but keep getting the same msg!!. Now I don't have any flash player...new or old.
i have windows 7

Use the offline installer from http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player- windows.html#main-pars_header

HT4623 Hi everyone, I updated my iphone 3gs to ios6. But, when it come to the activation screen, It showed up could not activate iphone because the activation server is temporarily unavailable. I tried to restore many times already but it still the same.

Hi everyone, I updated my iphone 3gs to ios6. But, when it come to the activation screen, It showed up could not activate iphone because the activation server is temporarily unavailable. I tried to restore many times already but it still the same. Help me please! T-T

Please see the More Like This section on the right.

TS3694 I tried updating my iPhone with the latest update. It downloads the update to my computer fine, but when it tries to update the phone, I keep getting a fault code of 3014. I've tried it four times.

I tried updating my iPhone with the latest update. It downloads the update to my computer fine, but when it tries to update the phone, I keep getting a fault code of 3014. I've tried it four times.

Try taking it to the nearest Apple Store. They should have computers there that they can use to get your iPhone out of recovery mode. Make an appointment first.

HT4061 I AM ASKING THAT I TRIED TO UPDATE MY iPHONE 4 BUT NOT RESPONDING PLEASE I NEED MORE HELPING

I AM ASKING THAT I TRIED TO UPDATE MY iPHONE 4 BUT NOT RESPONDING PLEASE I NEED MORE HELPING

If you are rying to update an iPhone 4 that now has iOS 4.3, you must connect to a computer with iTunes, start iTunes and select the iPhone from the list of Devices on the left side of the window. Then in the main Summary window select Software Update. The process will take a rather long time, up to half an hour depending on the speed of your internet connection.

I am trying to update my ipod touch but it says that the update was corrupted during download

I am trying to update my ipod touch but it says that the update was corrupted during download

Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
- Then try on another computer
- Try when connected to another network

HT6114 I tried to update 10.9.2 but the update hangs at the very end

I tried to update 10.9.2 but the update hangs at the very end of the installation. I had to do a hard reboot to clear and when I rebooted the update was not installed.
Thanks,

Hey pdruryfl60,
Give the Combo Update a try. That should do the trick.
Hope that helps!

HT4972 I'm trying to update my iPad 2 but it doesn't give me the option in the settings

I'm trying to update my iPad 2 but it doesn't give me the option in the settings

See
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
If you are currently running an iOS lower than 5.0, connect to your computer & click on the "Update your device using iTunes".
Tip - You may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. After you update to iOS 6, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

There was as error when i tried to update my itunes. I am trying to reinstall but now i get an error message saying to verify if I am able to have apple mobile service. How do i do that?

There was as error when i tried to update my itunes. I am trying to reinstall but now i get an error message saying to verify if I am able to have apple mobile service. How do i do that?

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall press on)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

HT1386 my iphone 4 is stuck on an itune emblem when I tryed to update the ios 7 update.

my iphone 4 is frozen on the itune emblem when I tryed to update the ios 7 software I had downloaded a few days ago. How can I unfreeze my phone?

1) Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
NOTE:
Make sure you have the Latest Version of iTunes Installed on your computer ( v 11.1)
iTunes free download from www.itunes.com/download

HT6114 Hi everyone! When I tried to update my OS X to 10.9.2 (Combined) thru the App Center, once it restarts, an error says "the version downloaded is corrupted and needs to be updated." I did download and update three times already but the same error oc

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