HT6114 I am trying to upgrade to Mavericks from 10.6.8. When it tells me to close all applications, Safari will not close and I cannot proceed. What to do?

I am trying to upgrade to Mavericks from 10.6.8. It tells me to close all open applications. However, Safari will not close and the installation cannot proceed. Any suggestions?

Either try to force quit Safari (press Command + Option + Escape keys and then choose force quit in the pop up window), or, you can also shut down the computer. Then boot up and open the app store application to download Mavericks - you don't need Safari for it.

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HT6114 Air and iMac crash when trying to upgrade to Mavericks from Lion.

Air and iMac crash when trying to upgrade to Mavericks from Lion.

Make sure your Macs can run Mavericks > OS X Mavericks: System Requirements
The v10.9.2 link you posted from is not an upgrade. It's an update for Mavericks only.

There is an error when trying to upgrade to Mavericks from OX Lion

There is an error when trying to upgrade to Mavericks from OX Lion

So whenever i click on "free upgrade" ..that message shows up next to it..

HT201364 Am trying to upgrade to mavericks from Lion 10.7 but whenever i press upgrade, i told that The server gave an error during download: 403 Forbidden.

Am trying to upgrade to mavericks from Lion 10.7 but whenever i press upgrade, am told that ``The server gave an error during download: 403 Forbidden``.
Below are my hardware specs. Does anyone have an answer to this?
Hardware Overview:
Model Name:          Mac Pro
Model Identifier:          MacPro4,1
Processor Name:          Quad-Core Intel Xeon
Processor Speed:          2.93 GHz
Number of Processors:          2
Total Number of Cores:          8
L2 Cache (per Core):          256 KB
L3 Cache (per Processor):          8 MB
Memory:          9 GB
Processor Interconnect Speed:          6.4 GT/s

http://www.apple.com/support/mac/app-store/contact/

I am trying to upgrade to Mavericks from 10.6.8 on iMac, but the download is stuck on "waiting"

I am trying to upgrade to Mavericks from 10.6.8 on iMac, but the download is stuck on "waiting"

How fast is your download speed? If it's less than 10Mbps, it's going to take hours.
Make sure your Mac can run Mavericks > OS X Mavericks: System Requirements

Trying to upgrade to Maverick from Snow Leopard - Problem? Help?

Hi - Trying to upgrade to Maverick from 10.6.8 on a mid/late 2008 ? Mac. App store tells me i'm not meeting criteria but version and memory (just upgraded from 1GB to 3GB) seem fine.
Any pointers would be appreciated?
Thanks
Hardware Overview:
Model Name:          iMac
Model Identifier:          iMac6,1
Processor Name:          Intel Core 2 Duo
Processor Speed:          2.16 GHz
Number Of Processors:          1
Total Number Of Cores:          2
L2 Cache:          4 MB
Memory:          3 GB
Bus Speed:          667 MHz
Boot ROM Version:          IM61.0093.B07
SMC Version (system):          1.10f2

The iMac6,1 is too old to run Mavericks

Adobe photoshop CS6.Receiving the error "could not complete your request because it is not a valid photoshop document? Tried renaming the files and had working psd files and now all psd files will not open and getting the error listed. Anyone help please?

Could not complete your request because it is not a valid photoshop document. Tried renaming the file extensions and still no luck.

Nobody can tell you anything without proper system info or other technical details.
Mylenium

HT202639 Today my iPhone 4s updated iOS 8. Now my wifi will not search and I cannot find my home wifi or any service. I tried all suggestions. None work.

Has anyone got a fix for wifi unable to search for networks. Even if I place the correct BigPond details, it still cannot find any Networks.

Have you tried Settings > General > Reset > Reset Network Settings? If so, then you probably have a hardware problem. Contact Apple for repair: Contact Us

I have already asked a question, and still have the problem. Since upgrading to Firefox 6.0 , when I go into my e-mail, my folders do not show and I cannot scroll down to be able to read a complete e-mail

I really do not have any more information. I so far, have not noticed any other problems, but this one is a bad one. My e-mail is through RCN

Please refrain from duplicate posting of the same question. Return and continue in your original question, please:
*1 hour ago: https://support.mozilla.com/en-US/questions/863966?s=&as=s
<u>We are '''''unpaid volunteers''''' here to help other users. Sometimes it take a while to get to questions. Please post your question one time, then be patient. If you do not get an answer within 24 hours, then post a reply to your original question, asking for assistance; that will push your question back to the top of the list.</u>
Duplicates:
*1 hour ago: https://support.mozilla.com/en-US/questions/863969?s=&as=s
*11 minutes ago (this question)
MODERATOR: Please lock this question '''''and''''' https://support.mozilla.com/en-US/questions/863969?s=&as=s

Snow Leopard clock problem Trying to upgrade to Mavericks

I have a class set of 28 mac books that I am trying to upgrade to Mavericks from Snow Leopard. All have the hardware to run the OS. The problem I am having is all the computers have clocks that are incorrect by a few minutes either way, and I cannot get them to talk to the app store. What can I do to get this problem solved? (By the way, our district network is designed and run by mac-hating PC nazis, so I am going to try this at home tonight).

Thanks. I'm going to do that. The intersting thing... I brought one of my student computers home and had ZERO problems upgrading here. I have my external drive that I use for re-imaging the machines in the summer, so the plan is to load Mavericks on it at home, then add it to all of the school machines from the drive.
Thanks for your help.

Upgrade to mavericks from snow leopard 10.6.8 problems

Can anyone offer advice on this please, trying to upgrade to mavericks from snow leopard 10.6.8, when tryin to download from app store the mavericks X icon drops into the dock and continuously says ‘waiting’, I’ve installed the installer update which is meant to make this possible for snow leopard 10.6.8. Hardware is a macpro 2009 and fits the requirements in terms of memory and disk space. Thanks

Check the App Store Purchases tab to make sure the download hasn't been paused.

Trying to upgrade to Maverick but my disk has Time Machine backup so it cant and will not intall. How do I get around this problem?

I have a 13-inch MacBook Mid-2009 running on IOS X Lion and am trying to upgrade to Mavericks but after the download and starting installation the point where you choose which disk to use it says my hard drive is being used for Time Machine backups so it can not be used. I have turned off the Time Machine but do not know how to remove the backups from the hard drive. What do I do to get rid of the Time Machine backups I no longer actually need and install Mavericks? I have moved all my files to a separate terabyte hard drive but that drive does not have the GUID partition scheme to be used for installation. So I am stuck with one internal hard drive I cant use due to Time Machine and an external hard drive I cant use due to this GUID partition problem. How can I work around this and finally upgrade to Mavericks?

Click here and follow the instructions.
(116122)

I am using Mac OS X 10.7.5 as of now and when I am trying to upgrade to Mavericks, it is throwing error "The product distribution file could not be verified. It may be damaged or not signed".

I am using Mac OS X 10.7.5 as of now and when I am trying to upgrade to Mavericks, the App Store is throwing error "The product distribution file could not be verified. It may be damaged or not signed".
Is there anything I should do differently? Is anyone else facing the same issue?
Kindly help.

Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it. The headings “Step 1” and so on are not part of the commands.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Step 1
Triple-click anywhere in the line of text below on this page to select it:
kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}' | open -ef
Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting. A TextEdit window will open with the output of the command. If the command produced no output, the window will be empty. Post the contents of the TextEdit window (not the Terminal window), if any — the text, please, not a screenshot. You can then close the TextEdit window. The title of the window doesn't matter, and you don't need to post that. No typing is involved in this step.
Step 2
Repeat with this line:
{ sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|cups|isc|ntp|postf|x)/{print $3}'; echo; sudo defaults read com.apple.loginwindow LoginHook; echo; sudo crontab -l; } 2> /dev/null | open -ef
This time you'll be prompted for your login password, which you do have to type. Nothing will be displayed when you type it. Type it carefully and then press return. You may get a one-time warning to be careful. Heed that warning, but don't post it. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.
Step 3
{ launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)/{print $3}'; echo; crontab -l 2> /dev/null; } | open -ef
Step 4
ls -A /e*/{cr,la,mach}* {,/}Lib*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts .la* 2> /dev/null | open -ef
Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.
Step 5
osascript -e 'tell application "System Events" to get name of login items' | open -ef
Remember, steps 1-5 are all copy-and-paste — no typing, except your password. Also remember to post the output.
You can then quit Terminal.

Trying to upgrade to Mavericks

I have an iMac running OSX 10.7.5 trying to upgrade to Mavericks. I downloaded 10.9.2 but I get a message saying it won't load without 10.9.1. I downloaded 10.9.1 but it won't load without 10.9 .....And I can't get 10.9 from anywhere, it seems to have been superceded. Any suggestions of how I can get the upgrade to 10.9.2?
Thanks

trying to upgrade to Mavericks
I downloaded 10.9.2 but I get a message saying it won't load without 10.9.1. I downloaded 10.9.1
No you don't
I go to the App Store and search for Mavericks but it only has 10.9.1 or 2
The full version of Mavericks (5.30 gb long) it's 10.9.2, there are not previous versions 10.9.1 or 10.9.0.
Maybe you are searching in google or in the apple web site. Not in the App Store.
App Store its an app in your aplications folder.

I upgraded to mavericks on macbook air now when trying to open iTunes it says power pc applications not supported

i upgraded to mavericks on macbook air now when trying to open iTunes it says power pc applications not supported

Drag the newer iTunes icon from the Applications folder to the Dock and remove (control key / Options) the older version.

HT6114 I am trying to upgrade to Mavericks from 10.6.8. When it tells me to close all applications, Safari will not close and I cannot proceed. What to do?

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