HT6114 I have upgraded to OS X Mavericks and my MacBook keeps crashing and my numbers and pages programs will not open as they are being updated continuously.

I have upgraded to OS X Mavericks and my MacBook keeps crashing and my numbers and pages programs will not open as they are being updated continuously

The next time the crash happens, note the date and time the problem occurred, then go to Applications/Utilities/Console and copy the log starting at the time of the crash. Paste the log in a reply. Please do not use a screen shot as they can be hard to read. If there are repeated runs of the same messages, please post only one run. Be selective about what you post and don’t post huge amounts. Make sure there is no personal data visible. Information learned from Linc Davis.

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Upon upgrading to Yosemite, the Pages and Numbers apps will not open (although they are the latest versions) and Keynote will not upgrade; how do I go about getting the apps to open?

Upon upgrading to Yosemite, the Pages and Numbers apps will not open (although they are the latest versions) and Keynote will not upgrade; how do I go about getting the apps to open? Is this a common issue?

Hi Madhattanite,
Welcome to the Support Communities! When did you purchase your Mac? The first thing I would suggest is to review the information in the resource below for the Up-To-Date Program for Pages, Numbers, and Keynote.
Once Yosemite is installed, you should have the option to Accept the Pages, Numbers and Keynote apps in the Mac App Store Purchases pane.
Apple - Up-to-Date Program for Pages, Numbers, and Keynote
I hope this helps ...
- Judy

Pages '08 will not open .doc documents after upgrading to Mavericks

Since updating to Mavericks Pages '08 will not open .doc documents even when created with Pages.

I am unable to check what you have on your Mac so you will have to run your own series of tests to determine exactly where the problem lies.
Starting with the file extension on the Word files.
You didn't say, but have you installed Pages 5?
Is your previous installation of Pages '08 in your Applications/iWork folder?
Peter

I'm not a "Cloud" member. I just upgraded to Lightroom 6 from Lightroom 5. All was working well yesterday. Today Lightroom will not open (Windows 7). I see the logo photo over my Lightroom platform but nothing loads and I see "Lightroom not responding

I'm not a "Cloud" member. I just upgraded to Lightroom 6 from Lightroom 5. All was working well yesterday. Today Lightroom will not open (Windows 7). I see the logo photo over my Lightroom platform but nothing loads and I see "Lightroom not responding." I checked the catalogs and see that lrcat-Journal and lrcat-Lock have been created every time I try to open. I have a backup from the first day I upgraded, but Lightroom doesn't want to access it. Should I reinstall?

Well, is the catalogue (and the folder it is in) writable? Have you actually checked the permissions? Lightroom won't be spitting out the error just to tick you off, and - computer wizard or not - this sounds very much like something you'll have to fix at the OS level: it's probably nothing to do with Lightroom or those funny lads at Adobe.
Some light reading for you, courtesy of the site search: https://forums.adobe.com/search.jspa?q=%22+not+writable+and+cannot+be+opened%22&place=%2Fp laces%2F1383621&depth=ALL
It would help to know your OS.

I have a Mac running OS 10.5.8. I downloaded Firefox 4 and not the program will not open at all. I am also unable to download the previous version that was running fine. I'm using Safari to contact you.

I have a Mac G5 running OS 10.5.8. I downloaded Firefox 4 and now the program will not open at all. I get an error message that reads --
"You cannot open the application 'Firefox" because it is not supported on this architecture."
I am also unable to find a link to download the previous version (3.6) that was running fine. (I'm using Safari to contact you.)

Same proble here, although the Firefox system requirements says it is OK to have PowerPC G3 G4 or G5 ( I have G5 2GHZ)
My solution; very simply use timemachine to restore the previous Frefox 3.x
worked great in 3 mns

I am trying to clear files from my computer. I have a bunch of .m4v protected files that will not delete. They are lectures from college that I do not need anymore and would like to delete them to make room on my computer.

I am trying to clear files from my computer. I have a bunch of .m4v protected files that will not delete. They are lectures from college that I do not need anymore and would like to delete them to make room on my computer. I have looked at the help sites and they seem to give directions to change files that people are saving in the future and not regarding past files. I am unable to change anything about the file including the name, so I can not change these past files from .m4v to something else which is deletable such as .mp4 etc. Any help would be much appreciated!!!!

Well, most of what we can tell you is already stated in the message you are getting. A phone can only sync with one library at a time. You have apparently synced your phone with a different iTunes library in the past, or changes have been made to this library so the phone no longer recognizes it as the library with which it was synced. To know which you will have to provide the information.
If you bought them using the AppleID you use with this phone it may simply be easier to re-download them directly to the phone rather than sync them, though you will want to resolve that issue at some point.
Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519

My iphoto program will not open, I get a message "you have previously used a newer version" open with that

my iphoto program will not open I get a message "you have used a newer program in the past use that program" I only have the one ???

Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

How do I send files from my IMAC via bluetooth to my ne Ipad. They will not "pair" but they are connected and discoverable. I send a file from Imac snow leopard OS X 10.6 to the ipad but the failure message says the ipad does not have the ncessary servr

How do I send files from my IMAC via bluetooth to my new Ipad? They will not "pair" but they are connected and discoverable. I send a file from Imac snow leopard OS X 10.6 to the ipadusing bluetooth, but the failure message says the ipad does not have the necessary services. What are these? Do I neeed to have iphoto and ms word to send pix and .doc files?

File Sharing over Bluetooth is not a feature of iOS devices. iOS does not include the required Bluetooth profiles to allow this. You cannot add this feature, so you may as well stop trying.

I have used the resume tablet and put my resume into format but when emailing it, it will not open on windows. How can I change the format to where they will be able to open and view it?

I have used the resume tablet and put my resume into format but when emailing it, it will not open on windows. How can I change the format to where they will be able to open and view it?

I guess you mean one of the resume templates.
What "format" have you saved your finished resume in?
The only formats a Windows user will be able to open are .doc (Word), .pdf and rtf. The 1st 2 are usually the best.
There is no Windows version of Pages.
Peter

I have dloaded and reloaded firefox 7 b4 i had firefox 5 now after system restore and proxy setting changes an d default settings fire fox still will not open what am i doin wrong

ater upgrading to firefox 7 from version 5 i cant open this web browser it worked b4 but after upgrade it will not open. i did system restore to go back to a time when it did work and i still have this problem.the message says website is too busy or proxy settings r wrong but i changed them every way possible.i uninstalled the program and reinstalled it with no success. even google chrome will give me same message is my pc infected? or is there a way to get firefox to be my primary web browser?my operating system is win7 vista i am currently backing up my files to a portable drive and my intension is to save files and reboot entire system and then d-load firefox again will this solve this issue?

ater upgrading to firefox 7 from version 5 i cant open this web browser it worked b4 but after upgrade it will not open. i did system restore to go back to a time when it did work and i still have this problem.the message says website is too busy or proxy settings r wrong but i changed them every way possible.i uninstalled the program and reinstalled it with no success. even google chrome will give me same message is my pc infected? or is there a way to get firefox to be my primary web browser?my operating system is win7 vista i am currently backing up my files to a portable drive and my intension is to save files and reboot entire system and then d-load firefox again will this solve this issue?

I have adobe reader on my computer. Adobe was on my coputer when purchased. I now will not open

I have Adobe Reader XI on my computer. It was on when I purchased computer. It was working well but recently have been getting a "Fatal Error - Acrobat failed to load its Core DLL. Now it will not open. Earlier I had received messages that Adobe did not download successfully with updates I think

Hi lynnebeverlykaiser,
Please refer the Kb Doc :http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html

Firefox will not open. I have uninstalled and reinstalled and the setup wizard didnt come up. Also Firefox still will not open.

my firefox was working fine till about 5 days ago and when i tried to open it up it would not. No matter how many times i clicked it. It would never open. I then proceeded to uninstall the program and then i redownloded it. I never got the set up wizard to pop up to finish. I have now tried to redownlod it again and still no change. I have the Icon on my computer but it will not open. Also I have even tried to uninstall it again and it will not uninstall. PLEASE HELP!!

Could you walk us through what happens when you try to open the iTunes Store, please?

Pages document will not open, it says I need a newer version of Pages. I have already installed and created this document in the new version of Pages

I just created a document in Pages. Now when I try to open my document in Pages I am given a message that I need a newer version of Pages to open it. When I go to the Appstore it shows that I have already downloaded the latest version.

You have 2 versions of Pages on your Mac.
Pages 5 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Note: Apple has removed over 100 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter

Why can't i get my school web site to load? I have all the downloads required( google chrome, internet explorer and firefox but the page still will not open

I can onto anything else on the internet but i cannot get my school web age top load. I can get to the sign in page but when i sign in it just keeps coming up a blank page and does not open. i get no error message with this problem. i was just on this website last week with no problem. When contacting school support they informed me it was on my side of the computer not theirs becasue they can pull up my school work and information from their computer.

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
orange Firefox button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site:
* right-click and choose View Page Info > Security > "View Cookies"
* Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
In the dialog that opens, remove all the individual cookies for the site. Then close the dialog and try reloading the page.
Does that help?

I have downloaded Adobe Acrobat Pro XI for Mac. The icon shows up in my dock but the program will not open.

Can someone help me with this question?

check your applications directory for an adobe>adobe acrobat pro XI directory.
if it exists, double click the acrobat executable in it. any problem?
if it doesn't exist, acrobat pro xi is not installed. install it.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

HT6114 I have upgraded to OS X Mavericks and my MacBook keeps crashing and my numbers and pages programs will not open as they are being updated continuously.

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