HT6114 Mail is not fixed, Cisco AnyConnect VPN is still slow in 10.9.2

Well, the anticipated fix to VPN and Mail didn't change anything at all.

Sometimes this issue is caused by a misconfiguration or incompatibility of the Exchange server, or perhaps by a bug in Mail. If so, you won't be able to resolve it yourself. The fact that your iOS devices may be working well with the same account isn't relevant, because iOS uses a completely different protocol (ActiveSync) to communicate with Exchange servers. By default, OS X Mail uses the EWS protocol.
Each of the following steps has been reported to help, at least temporarily, in some cases (not all):
1. Back up all data. Open the Internet Accounts pane in System Preferences and check to make sure you don't have duplicate Exchange accounts. If you do, delete all but one of the duplicates. If there are no duplicates, delete the account and recreate it with the same settings.
2. Rebuild the affected mailbox.
3. Reindex messages.
4. Follow the instructions in this support article to disable autodiscovery. You may need to get configuration details from the server administrator.
5. In the Keychain Access application, delete the password item for the account. The next time Mail tries to access the account, you'll be prompted for the password. Check the box to save it in the Keychain.
6. If you've created subfolders of the Exchange inbox, log in to the server through its web interface, move the messages out, and remove the subfolders. The inbox should have no subfolders.
7. Synchronize with the server using IMAP rather than EWS. This is only possible if IMAP is enabled on the server.
8. Consider using Outlook instead of Mail to access your Exchange mail. It uses yet another proprietary protocol (MAPI) that isn't available to other mail clients.
See also this discussion.

Similar Messages

Mail and SMTP server settings of ASA Certificate Authority for cisco anyconnect VPN

Dear All,
i have the folloing case :
i am using ASA as Certificate authority for cisco anyconnect VPN users,the authentication happens based on the local database of the ASA,
i want to issue a new certificate every 72 hours for the users ,and i want to send the one time password via email to each user.
so what the setting of the mail and smtp server should be ,
was i understand i should put my smtp server ip address then i have to create the local users again under(Remte VPN VPN--Certificate management--Local certificate authority --Manage user Database) along with their email addresses to send the one time passsword to them via their emails.
i sent the email manually ,hwo can automate sending the OTP to our VPN users automatically vi their emails?
Best regards,

Thanks Jennifer.
I did manage to configure LDAP attribute map to the specific group policy.
Nevertheless, I was thinking whether I can have fixed IP address tied to individual user.
Using legacy Cisco VPN Client, I can do it using IPSEC(IKEv1) Connection profile, where I set Pre-Shared Key and Client Address Pools. Each Client Address Pools has only 1 fix IP address.
Example: let say my username is LLH.
Connection Profile for me is : LLH-Connection-Profile, my profile is protected by preshared key.
Client Address Pool for me is : LLH-pool, and the IP is 172.16.1.11
Only me know the preshared key and only me can login with my Connection Profile.
Using AnyConnect, I have problem. User can use any connection profile because I cannot set preshared key for AnyConnect. In that case, I cannot control who can use my Connection Profile and pretend to be me.
Example:
AnyConnect Connection Profile for me is : LLH-Connection-Profile, without any password
Client Address Pool for me is : LLH-pool, IP is 172.16.1.11
Any body can use LLH-Connection-Profile, login with another user name, let say user-abc which is a valid user in LDAP server. In that case, ASA assign 172.16.1.11 to user-abc and this user-abc can access server which only allow my IP to access.
I hope above description can paint the scenario clearer.
Thanks in advance for all the help and comment given.

Problem using SunRay with Cisco AnyConnect VPN Client

I am using Cisco AnyConnect VPN Client Version 2.5.3046
I have a PC and a SunRay connected to my router. I use VPN to connect my SunRay and my PC to my work computer. My PC works fine, I am able to connect to the internet and also run cisco VPN to connect to my work computer. But when I try to use my SunRay, I get a window on the screen with the message:
VPN IKE Phase 1 agg I msg1This window keeps moving around on the screen. I am not able to connect my SunRay through VPN to my work computer. Any idea what could be wrong and how I can fix this?

2.2 is definitely better.
On one PC, I'm fine. On another -- very similar -- it tells me it can't start the VPN even after uninstalling and re-installing and everything else I can think of, with plenty of re-boots inbetween.
Aaaaarrrrrrggggggghhhh.

Cisco AnyConnect VPN won't install, says There is a newer version of the AnyConnect client already installed

I had an issue with my Cisco Anyconnect VPN not working, so uninstalled it. I've tried a new install and now I get the message "There is a newer version of the AnyConnect client installed" and it won't tell me install it at all. I've gone through various recommendations on the site included this :-
Go to "Regedit" and search for "Deterministic Networks" and delete it.
HKEY_LOCAL_MACHINE \SOFTWARE\Deterministic Networks
Search with the following keywords in the registry, under "Uninstall" or "Components" folders and delete any related entries.
Vpnapi
Vpngui
Cisco
CVPND
CVPNDRA
Ipsecdialer
Source: https://supportforums.cisco.com/message/3728011#3728011
But I've still got the same problem, and just cant find anything to help !

Disable Internet Connection Sharing (ICS) and then try You can disable ICS in two ways:
Per Adapter:
Click the Start button.
Click on Control Panel.
Click on View Network Status and Tasks
Click on Change adapter settings
Right-click the shared connection and choose Properties
Click the Sharing tab
Clear the Allow other network users to connect through this computer's Internet connection checkbox
Click OK
System Wide:
Click the Start button (Windows' orb)
Type: services.msc and press ENTER
Double-Click on Internet Connection Sharing (ICS)
Change Startup Type to Disabled
Reboot the computer
You can now try reinstalling the WiscVPN client again

Cisco AnyConnect VPN app on iPhone 4s won't connect

I have successfully installed the Cisco AnyConnect VPN app on my iPad Air and can connect to my target VPN. But the same app on my iPhone 4s won't work. When I try to connect I get this message: "Connect using Cisco AnyConnect App at least once before using any other App." I'm not trying to use another app, in fact I closed all other apps. I'm using the same settings as the Air. I tried with wi-fi, turned wi-fi off, location services on and off, etc. I'm on Verizon.
Has anyone got this to work on an iPhone?
Thanks

Although I agree that this is really a question for Cisco, finding/receiving an official answer there may take a while.
This app worked fine for me until I upgraded today - June 19, 2014 - the date of the release of Version 3.0.09430. After upgrade, I get the same message. The update note says "Apple IOS Connect On Demand Considerations - To ensure proper establish of Connect On Demand VPN tunnels after updating AnyConnect, users must manually start the Any Connect app and establish a connection. If this is not done, upon the next iOS system attempt to establish a VPN tunnel, the error message 'The VPN Connection requires an application to start up' will display."
But I too have tried various interpretations of that, and still get the error above quoted by azmilt.
It appears that either:
- the upgrade is faulty
- the version itself is faulty
- the directions for a proper upgrade need clarification
So if anyone has upgraded to this version, and made it work, I think that providing a procedure would help the community.

Trouble with Cisco Anyconnect VPN Client

Hello,
our Cisco AnyConnect VPN Client has stopped working, we are a medical office and we are attempting to connect to "clientvpn.e-mds.com" however it will not connect, the username and password we input are irrelevant it doesnt come up with a "wrong credentials" window it just erases the password and at the bottom of the window it says "Please enter your username and password". our version is 2.5.0217 does anyone know anything to try? any help would be appreciated

you may want to try the OS X networking forums:
http://discussions.apple.com/forum.jspa?forumID=733

Unable to unistall Cisco AnyConnect VPN - please help

I have upgraded to Windows 8.1 preview on my Surface Pro. My Cisco AnyConnect VPN stopped working. When I uninstalled the software it left the ‘Cisco AnyConnect VPN Virtual Miniport Adapter for Windows x64’ under the network adapters in Device Manager. No matter what I do, I cannot uninstall it from there. I tried everything including uninstalling in safe mode. I says it uninstalled but still appears there. I believe because of this, my internet connection performance has decreased tremendously. It also disconnects and reconnects sometime after. My other computers work perfectly with maximum speed.
Please Help.
Thanks,
Mike

Windows Event Log detail as follows:
Faulting application name: vpnagent.exe, version: 3.1.4066.0, time stamp: 0x52211732
Faulting module name: Dbghelp.dll, version: 6.3.9600.16520, time stamp: 0x52e690ac
Exception code: 0xc0000005
Fault offset: 0x00029132
Faulting process id: 0x1e74
Faulting application start time: 0x01d02328f37bd890
Faulting application path: C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnagent.exe
Faulting module path: C:\Windows\SYSTEM32\Dbghelp.dll
Report Id: 31beb6d1-8f1c-11e4-8278-54271ebdf9a6
Faulting package full name:
Faulting package-relative application ID:

Cisco AnyConnect VPN client and 256 AES encryption in IE8

Hey,
We have a site that we are trying to connect to with the AnyConnect VPN client version 2.5.3055 on Windows XP SP3. As soon as we enter the site info and hit select, it says a connection was unable to be established.
I believe this has to do with the encryption, its set up with 256 bit AES. We are only able to install IE8, which on XP only supports up to 128 bit encryption, so in IE8 the page will not load. To fix that issue we installed firefox which supports 256 bit encryption. We can get to the page there, but when we go to connect to the same site VIA the VPN client it still will not connect. It will work fine on a windows 7 box with IE9 installed from the same network.
My question mainly pertains to how the AnyConnect client connects on the back end. Does it use Internet explorer's SSL layer by default? Or does it have its own? If it connects through internet explorer, is there a way to change it to firefox so it will actually be able to open up a connection?
Thank you for your answers in advance,
John

Hey Jeff,
Thanks for answering that question. Hmm, so it doesnt go through the browsers SSL layer. We have systems on the same network (same proxy, firewall, vlan, etc). All the systems with windows XP SP3 and IE8/IE7 can not connect to the VPN (they arent even able to start the connection and ask for proxy/logon info.), all the systems with windows 7 and IE9 can. Same setups on each one as far as the security policies go as well. I thought it may have to do with the 256 bit encryption that they are using.
If thats not the case, what else could be causing the problem? weve tested it on about 5 XP machines and 5 Win 7 machines, same results on each. Connects on Win 7, does not connect on Win XP.
Thanks,
John

My iPad mail will not open. Have restarted, but still will not open

My ipad 2 mail will not open. Touch mail, it moves to mail for a couple seconds then jumps back to main menu... Have restarted and reset, but does not change anything.
Bob

Close the mail app and reset your iPad.
Closing apps in iOS 7 works like this. Drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
If that doesn't work, you might want to consider deleting the account and adding it back in - or going into your account on a computer - using webmail - and look for an email that has a large attachment that might be causing problems and causing the mail app to crash.

Idle timeout for cisco anyconnect vpn client

Hi All,
Can you please let me know how to set idle timeout for the cisco vpn client, I configured the idle timeout setting under the group policy for the ssl vpn but it is not making any difference, is there any bug in asa firmware ? but I am using the latest version 9.3(2) now but this change is not taking any effect.
Please let me know if you need more information, config etc ?
Thanks

Hi Alex,
That file is indeed subjected to the same download restrictions than the other Anyconnect client files. You should contact the person who provided you with the Anyconnect client installer, or who is managing the ASA that you are connecting to, asking her/him to get the file and provide it to you - that person should have the necessary access rights.
Alternatively there is a command line interface executable provided as part of the Anyconnect client, which can return tunnel statistics (among which tunnel status) - invoking that program and parsing the output should be doable from pretty much any programming/scripting tool - not the most optimal approach in C++ though, but you wouldn't need anything else than what is provided with the client software.
The executable is with the other Anyconnect client files and is named vpncli.exe.
Try vpncli -h to get the argument syntax.
I hope it helps, please let me know.
Best regards,
Christophe

Trouble with Cisco AnyConnect VPN after getting new Airport Extreme

So I had a previous version Time Capsule that I used for years, and it started having issues where it would start spontaneously rebooting. I decided to get a new Airport Extreme (the new taller one) and went in without a hitch. Problem it, though, I work from home sometimes with my company provided Windows 7 laptop and I'm experiencing issues around the VPN hanging for 15-20 seconds then coming back, maybe 1x or 2x per hour. Especially noticeable when I'm on higher bandwidth applications like Lync meetings or Remote Desktop sessions. Never had the issue on the old Time Capsule, it was always solid (until the device itself started dying), and I don't have the issue when I'm in my office using the same VPN software. Never an issue with any of the computers in the house on the regular internet, non-VPN connection. Is there a setting I missed somewhere in my setup of the new Airport that can help to stabilize that VPN connection? Seems in newer versions, some of the options have been taken away or harder to find.
Running version 7.7.3 on the Airport Extreme.
Andy Martin

Hi Geo,
fnfErr
= -43, /*File not found*/
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
Any change on reboot?

Time Machine and Mail problems not fixed in 10.10.1

Time Machine and Mail seem completely broken in Yosemite. If anything it got worse in 10.10.1.
1. If you see inboxes at all they are empty.
2. Even if you don't press any buttons, Time Machine changes your account descriptions, order of accounts and in one case even disabled an account!
So after entering Time Machine from Mail, even you don't do anything, you have redo a bunch of settings afterwards.
Anybody know a solution for this?
I've tried talking to AppleCare about this (for a month now) but they never get back to me.
doug

What do you see when you enter Time Machine from within mail?
Also, do you happen to have an external display? I have one and I think that causes extra issues.
Do you see a stack of past inboxes, and for each inboxes do you actually see emails listed?
How many email accounts do you have? And what type are they - Gmail, etc.?
It may be a corruption issue on my individual installation. Or it may be that we have different numbers and types of accounts. So it would be useful to compare.
I have 4 Gmail accounts, 2 "ordinary cPanel" IMAP accounts and 1 iCloud account. So 7 in all.
Thanks,
doug

I have just updated to FF4 but now my Tiscali e-mails will not come through. I can still access them on my laptop but this is not always convinient any suggestions? Steve

I can still access them on my laptop but this is not always convenient any suggestions? Steve edit

also must mention i have never had trouble that i couldn't fix on itunes but all of this has started since i have been using icloud for basic backups hope this helps solve problem

Cisco AnyConnect WEB/SSL VPN - does not launch after Apple's security update on Mac OS 10.7 and 10.6

AnyConnect version: 2.5.2001
Mac OS versions: 10.7.2 and 10.6.8
We used to invoke Cisco AnyConnect VPN via the Safari browser for the SSL URL and it used to work fine on Mac OS 10.6 and 10.7. Apple released a security update on 8/Nov/2011 (see: http://support.apple.com/kb/HT5045) and after applying the update, invoking AnyConnect from the browser no longer invokes the AnyConnect application on the machine. The browser stops at this page repeatedly:
I have installed AnyConnect on my machine and am able to invoke it explicitly, but browser login just fails to do that. I have tried re-installing AnyConnect, but the problem still persists.
Any help would be highly appreciated as we are in a show-stopped situation because of this issue.
Thanks
Vivek.

This is an old issue, but I ran into it continually this month while trying to use AnyConnect on my Mac 10.8+ version.
For me, the solution was:
I realized that I should have seen a pop-up warning me about the dangers of using Java etc. etc but it seemed as if my computer was blocking it automatically without giving me the option.
I went to the Java page (Java.com) and clicked on "Do I have Java?" The plug-in was inactive, so clicking it allowed me to check that my Java was up to date. Going back to my AnyConnect, this time, it seemed to go through and give me all the pop-ups allowing me to allow Java.

Windows 8.1 Preview not working with AnyConnect Client

I had Windows 8 and was running Cisco AnyConnect client 3.0.10055 perfectly.
I upgraded to the Windows 8.1 preview and it tries to download update and then it fails and disconnects with the following message:
An unknown termination error occurred in the client.
Tried uninstalling and reinstalling the client, no luck.
Any ideas?
Thanks,
Eric

I had the same issue with windows 8.1 x64. I believe there is an issue with the windows 8.1 update process where it fails to update some of the drivers properly. I have noticed this issue with other windows drivers after the update. Follow the steps below and you VPN should work again.
1. Uninstall Cisco Anyconnect client.
2. Go to Device Manager and Disable Cisco AnyConnect VPN Virtual Miniport Adapter for Windows x64
3. Go to C:\Windows\System32 and rename vpnva64.sys to vpnva64_Old.sys.
4. Reinstall Cisco Anyconnect client.
5. Go to Device Manager, you see duplicated Cisco AnyConnect VPN Virtual Adapters. Uninstall one of them but do not check the option to remove the driver.
6. Apply the registry fix in this blog: http://www.tomontech.com/2012/03/pro-tip-cisco-anyconnect-vpn-client-and-windows-8-consumer-preview/
7. Try to connect again and your Cisco VPN should work.

HT6114 Mail is not fixed, Cisco AnyConnect VPN is still slow in 10.9.2

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