HT6114 TRACKPAD CURSOR PROBLEM

Bought a new 15" MacbookPro Aug 2013.  From start, probs with cursor moving & adding,e.g. end of  word somewhere else in text. Last time Apple replaced top case.  Sympton:  "trackpad cursor not tracking properly"  I still have same problem with trackpad cursor frequently but unpredictably moving taking the remainder of the word,paragraph with it.  It does this in every program, mail, safari, notes, pages.  it also does this when I'm dictating but you can only see this on the computer screen as on the iphone you can't monitor how the speech recognition process proceeds as it tries to figure out what was just said.  (I just corrected one of these errors which just occurred.)
I've been in at least 4 times since august 2013.  They just replaced the topcase which I thought would fix the problem since that means the cursor was replaced as well according to the people at the store I talked to.
HELP!

So did my sister who also just replaced her macbook pro but when they replaced something on her having to do with the cursor, it now works.

Similar Messages

  • Trackpad + Typing Problem

    Recently my Macbook has begun acting up a little bit. At random times when I'm dragging the cursor across the screen, it will start highlighting text, clicking buttons, opening things from the dock, etc. Without even clicking the trackpad button, it seems to be activated, and held down. It makes it very difficult to browse the internet, use iTunes, etc., because it will randomly just start clicking and moving songs, opening links, messing up Mail, etc.
    Furthermore, there seems to be a somewhat related problem with typing. When this trackpad/clicking problem seems to be occuring, it also becomes very difficult to type. Typing seems to work just fine initially, but then all of a sudden the text I'm typing won't show up on the line. The cursor blinks, and then jumps to a random line of text, highlights a few words, and then pauses. If I continue typing, it either erases the text that was selected, or just keeps typing and adding characters to the middle of a word or sentence I've already typed.
    Something definitely seems to be glitching. Occasionally I'm able to 'reset' the problem by moving the cursor to the desktop and firmly clicking on the trackpad 3-5 times. That will stop things from randomly highlighting and usually get the text to work again. It seems to be a problem mostly when I'm using Adium to talk to people, or just after I've typed for a few paragraphs (it's starting to act up right now, actually).
    Should I call Apple, or does anyone have any suggestions for fixing the problem with Software, etc.? I don't want it to progress any further, but as a college student, I'm going to be doing a lot of typing and need it fixed.
    Thanks.

    Have you tried resetting your Power Management Unit?
    Turn your Mac off, and remove the battery. Hold the power button down for about five to ten seconds. Pop the battery back in, and restart your computer.
    I had this issue, and it went away right after I did this.

  • Dual displays cursor problem

    I have a new Mac Pro and I had a 27" & 24" monitor connected to the card (Display Port, not Thunderbolt). Everything worked fine. I replaced the 24" with a new 27" (Display Port, not Thunderbolt) so now I have two 27" monitors.
    The problem is that the mouse/trackpad cursor remains trapped on one screen and will not move to the other screen, nor can I move windows from one screen to another. Sometimes after rebooting, the cursor will appear on the other screen but will be trapped there as well.
    I can't find anything useful on a search and looked for plist files to delete but couldn't find any that looked like it would help.
    Any ideas how to cure this problem?
    Thanks, denny
    PS- Using Mountain Lion

    Well, it looked right then I noticed that the white menu bar was on the wrong monitor. I dragged the one monitor to the opposite side and all is well now. What confused me was that all I had done was shut the machine down, swapped monitors and then repowered the machine. I guess I just assumed it would be OK as I've done this before and everything was OK.
    Thanks for your help!

  • Magic Trackpad Cursor Jumps or Moves Without the Trackpad Being Touched

    Magic Trackpad Cursor Jumps or Moves Without the Trackpad Being Touched.
    Try turning off your Bluetooth mouse or other nearby devices, especially if you find the cursor on your screen jumps or moves without the trackpad being touched. The cursor may also act strangely when the trackpad is touched.
    The closest I found to a solution was in an old support article from March 2009 (TS1449), but it was through pure luck and MacGuyverism that I figured out my wireless Mighty Mouse was still on, nearby and thought it might be interfering with the signal to/from the Magic Trackpad. Sure enough. Turned it off and the problem instantly went away! Turned it on and the problem came back. Not sure if more distance would make a difference, but I saw no need for both on my desk anyway.
    Message was edited by: MadEffinDog

    I have the same issue, but my mouse is turned off. I put the pad off to the side just to make sure. I just tried removing my mouse from the Bluetooth preferences. I've never had trouble with the mouse jumping before, but I do with the Magic Trackpad.

  • Cursor problem when I boot to Windows

    So, I've used a Windows 7 install disk with Boot Camp to create a Windows partition, but, when I boot to Windows, the cursor isn't on the 'select country options' install screen. I'm running the latest version of Mavericks (10.9.4) and am using a MacBook Pro 13-inch Retina.
    To out it differently, I'm getting no mouse, trackpad or keyboard response when trying to install Windows. PLEASE HELP!!!!

    Sorry, really bad typos there and I put it rather badly...
    What I mean is that I used Bootcamp and booted to the Windows partition. It was working fine until it comes to the 'Installing Windows' screen, where it tells me to select my keyboard, currency and language options, but my keyboard is un-responsive and the backlighting i';t working, my trackpad cursor doesn't show up on screen and my mouse (a Windows-compatible options) has the same problem as the trackpad. I've tried 'wriggling' the mouse around, but that doesn't work...
    Please help, I really need to use Windows 7!!!
    Thanks in advance!
    ~Wayne

  • Trackpad, Cursor issues

    MacBook Pro circa 12/2009  - 13"
    Just started.... only left side of trackpad clicks - when I type in documents and email the cursor moves .. For example if I try to type "the dog eat the cat" --- it will come out differently each time but something like  " he god act the" 
    Also when I try to move the cursor to cut and paste - it picks up everything off the page
    when try to scroll down a page it - copies everything
    alread reset PRAM 
    advice needed - trying to get this message was a great feat
    thank ouy

    Hi, I believe I'm having the same problem as you, Zaby, with the jumpy keyboard / letters / unexpected insertion points. Creating any document on my 2008 MacBook, including in email, I'll be typing and after a dozen or so keystrokes, the letters randomly fly to a line somewhere above and the sentence continues there. Sometimes this overwrites previous sentences (argh!) and sometimes things are suddenly highlighted and overwritten, gone! Spontaneous combustion. (Apple Z restores but it's a horrendously frustrating process.) Then I have to go to the lines above and drag the middle of the sentence back to where it started. And repeat.
    There's no discernable pattern. I tried making the lines very short because it happens somewhere into a line but this doesn't always work due to the randomness. Maddening!
    My thumbs stay off the trackpad.
    When I brought this problem to the Genius Bar, they pointed out that I had a "Crackpad" (which I had figured was normal wear and tear) and told me there's a quiet recall of the cracked keyboard/mouse/trackpad part. They said this could fix the problem. If not, the next step would be repairs to some cable beneath the keyboard costing $500 -- some kind of shorting between the trackpad, cursor and keys type deal.
    So the top of the MacBook was made new again (which also fixed my "white key syndrome").
    Problem with insertion points persists... up to now?
    I've been reading the Forums for about an hour to find suggested solutions to this issue not costing $500. The problem is not so well documented (that's why I'm going into great detail). Aside from reinstalling SMS (?) and PRAM there was no consensus on why this happens or how to fix it. HOWEVER I just followed a suggestion to go into System Preferences and click "ignore random input" in the Trackpad section. I also slowed down the keystroke rate and the repeat rate in the Keyboard preference.
    Suddenly I'm able to type this at my normal speed without the flying letters! I know this doesn't work for everyone and I'm quite skeptical that this will last more than an hour. But if the fix was that easy I'll be thrilled.
    cheers

  • My trackpad cursor freezes on my imac

    Since downloading Maverick the trackpad cursor freezes periodically.  Does anyone know how to fix it?

    Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
    Isolating an issue by using another user account
    If the problem is still there, try booting into the Safe Mode using your normal account.  Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.
    Safe Mode
    Safe Mode - About
    Trying running this program and then copy and paste the output in a reply. Please use copy and paste as screen shots can be hard to read.
    Etrecheck – System Information

  • HT203171 Trackpad/cursor erratic when MacBook Pro plugged in

    I have had trackpad issues and have followed the advice of the community. For 3 weeks the Mac has been problem free. Today once agian the trackpad/cursor are acting on their own and it is now apparent that the issues happen only when the Mac is plugged in. I have a Apple AC adapter. Under battery power the trackpad is fine. Any ideas?

    I had this problem when plugged in to a 3rd party power adapter but when plugged into my original apple one or on battery power seems to work just fine.

  • Since mavericks, trackpad cursor has a big box that won't go away

    since i upgraded  to mavericks,my trackpad cursor has a big box that won't go away

    What version of Pages 09?
    How did you install/upgrade it?
    When did this happen?
    What did you do before this happened? eg Upgrade your System?
    Have you upgraded Pages '09 to v4.3?
    Have you tried opening it from a different User Account? If so what happened?
    Peter

  • XY Graph Cursor Problem in Labview 7.1.1?

    Hallo,
    I am  using Labview 7.1.1 and I am facing one problem with XY graph cursor. If I am moving cursor in one graph, I am expecting same movement in another Graph. But when I move cursor in Graph1, cursor in second graph moves but not to exact X value of Graph1.
    Property of Cursor in both graphs must be "Lock to Plot"
    If any body knows about this please let me know ASAP. I am attaching example VI for your reference.
    Thanks,
    Sashi
    Attachments:
    XY Graph Cursor Problem.vi ‏101 KB

    It's a curious effect. Probably the floating point coordinate is sensitive to the exact pixel alignment (I mean that this would not happen if we had for example 1 pixel per point in the X direction).
    Anyway, if you use Cursor Index instead (which is an integer) the behaviour is as expected.
    Paolo
    Paolo
    LV 7.0, 7.1, 8.0.1, 2011

  • ResultSet wihtin ResultSet but causes cursor problem?

    I have a SQL error when running the code below:
    while(rs0.next()){ ...
    String s= rs0.getString(1);
    ResultSet rs=null;
    rs=getResult1(aConnnection, s);
    /*statment is created in the function and ResultSet returned */
    while(rs.next()){ ...
    rs.close();
    rs0.close();
    Error: java.sql.SQLException: ORA-01000: maximum open cursors exceeded
    The database setting is 200 cursors
    and rs0 has 300 records, rs has only one record each time. I thought there should be only 2 cursors involved, do not know how can get so many.
    Could some one help with my question?
    Thanks in advance,
    YM

    Rethink your design.
    If you let a method create a statement and a resultset, but return only the resultset, then there's no possibility to close the statetement.
    I would create the statement outside the method, pass it to the method to do the query and return the resultset, but control the statement in my calling code.
    So in your example you would hold references to 2 stattement just the same way like to their resultsets and close them all together.
    This is more clean, and maybe will solve your cursor problem.
    If you should come to the result that you would really need more open cursors (if your app runs on many clients at the same time, it could), there must be a DBMS configuration for increasing this limit.

  • Strange flashing cursor problem

    Hi,
    I've just finished installing Vista 32bit on my Macbook Air (1.6) and its working fine apart from one small problem - when starting up it freezes on a black screen with a flashing cursor for 2-4 mins and then will start loading Vista fine. Once in there is no problem and its stable and what not. I have had a look at some on the articles on here and other forums and the flashing cursor problem usually refers to when people try to first install a MS OS and not once one has been installed successfully.
    I only have to boot into Vista every now and then and only for a few minutes at a time so I usually spend as much time in Vista as it does loading.
    Any help appreciated.

    General purpose Mac troubleshooting guide:
    Isolating issues in Mac OS X
    Creating a temporary user to isolate user-specific problems:
    Isolating an issue by using another user account
    Identifying resource hogs and other tips:
    Using Activity Monitor to read System Memory and determine how much RAM is being used
    Starting the computer in "safe mode":
    Mac OS X: What is Safe Boot, Safe Mode?
    To identify potential hardware problems:
    Apple Hardware Test
    General Mac maintenance:
    Tips to keep your Mac in top form
    Direct you to the proper forum for MacBook :
    MacBook Series Forums 
    https://discussions.apple.com/community/notebooks?view=discussions
    http://www.apple.com/support/macbookpro
    Mac OS X Forum
    https://discussions.apple.com/community/mac_os?view=discussions
    This forum deals with a desktop/tower 65lb Mac Pro
    http://www.apple.com/support/macpro
    TimeMachine 101
    https://support.apple.com/kb/HT1427
    http://www.apple.com/support/timemachine
    Mac OS X & Mountain Lion Community
    https://discussions.apple.com/community/mac_os
    https://discussions.apple.com/community/mac_os/os_x_mountain_lion?view=discussio ns
    Recovery Mode
    http://support.apple.com/kb/HT4718
    Unless you did a clean install, and I can't tell what your system maintenance is whether it is what I would do. Backup / clone your system, use ML RECOVERY and erase the system partition and update with just Apple updates, don't restore anything.
    Run Apple Hardware Test.
    Take it in for a free check and diagnosis.

  • Cs5 Brush cursor problem, on MacBook pro lion, tried the latest update, and the genious dude had no idea of what to do! Apple any fix?

    Cs5 Brush cursor problem, on MacBook pro, tried the latest update, and the genious dude had no idea of what to do! Apple any fix?

    Additional Info - after working on this problem for 4 hours, I shut my laptop in frustration and took a break.  1 hour later I opened my mac and the cursor had magically returned.  No restart, no power on/off - nothing.  Frustration.  If anyone else has had this happen and has actually fixed the problem let me know. I'm sure it will reoccur.

  • Brush Cursor Problem

    Hello, I've been experiencing a weird brush cursor issue and I haven't been able to find anything online to fix it. 
    This cursor problem is different from the "chunk of cursor missing upon resizing" issue that so many people have had.
    In Photoshop, when I resize my brush using the "[" and "]" keys, I will  often see my cursor get distorted. It will very briefly appear to the  right of where the cursor should be and it will look kind of oblong.  Another distortion that occurs is the cursor very briefly becomes a half  circle that is a bit larger than the cursor should be. This usually  happens between 150px and 250px size and occurs with all brushes.
    I'm also experiencing a distortion when I move the brush cursor over to  the panels section. This distortion appears (again, very briefly) as a  broken up horizontal line just above the brush cursor. Also, within this  line, I can see the regular pointer arrow cursor. Sometimes I see two  arrow cursors within the line and other times just one. This happens  with all brushes of size 500px or less.
    I have updated my video card drivers to the latest version and I have updated my Photoshop with the latest patch. 
    I use Photoshop CS5 64-bit, Windows 7 Home Premium 64-bit, and a Toshiba  Satellite L655-S5157 with an Intel(r) HD Graphics video card. 
    I heard about someone with a problem somewhat similar to mine and he  said he fixed it by manually deleting his preference files. He had tried  doing the shift+alt+ctrl on startup to delete his preference files, but  it didn't fix the bug (I tried it too and it didn't work for me  either). 
    I would like to try manually deleting my preference files, but I just don't know where they are. 
    Thanks for any help.

    For you (or anyone reading this thread), try to get a machine with an embedded ATI or nVidia display interface.
    Intel seems to be coming out pretty strong in the laptop market because they offer embedded GPUs in their chipsets, but Intel has a LONG way to go to get their OpenGL implementations up to par.  What I don't understand is that they've been known for having relatively poor OpenGL implementations for years now.  It's not like they're a small company who can't afford to fund a good development staff.
    To this day I'm still fighting Intel-specific problems seen by people running my own OpenGL software, where ATI and nVidia implementations are rock solid.  Stuff that's documented - such as handing off an OpenGL context between threads - just fails utterly with an Intel driver/GPU.
    -Noel

  • Cursor Problems in Adobe Edge

    Hi!
    I have this problem.
    I opened an Adobe Edge working file, run it and there are cursor problems in the latest Adobe Edge version. I was doing a drag and drop animation. Cursor problems did not exist in the older Adobe Edge version. I had to install the latest Adobe Edge Animate as the previous version had expired. This cursor problems of going hay wire after running it from the working file, has been going on for a few animations. And it takes more time and effort for me to rectify and debug the errors before continuing with my work. By the way, the .html from the previous Adobe Edge version works alright. It is only when I want to edit the working file in the newer Adobe Edge version, that it gives me all these problems.
    i hope someone will help me and thank you for your time.

    Hi OrionsEdge,
    I'm able to solve the problem. I looked through the codes and tried changing those parts which require the symbols' position to be changed through trial and error. If i'm not mistaken, it is related with the CSS.. it is tedious, but yeah, just change a part of the symbols' position first and try out the whole animation. observe and note down what are the changes. It will help you alot in your future code editings of the animations.

Maybe you are looking for

  • Multibyte Character Issue

    Hi, We just migrated our technology platform on one of the six servers yesterday on production d/b as follows : OAS Server - Linux Patch Applied (2.6.18-53.el5 #1 SMP Wed Oct 10 16:34:19 EDT 2007 x86_64 x86_64 x86_64 GNU/Linux) D/B Server - From Orac

  • New ideas for ipod touch

    Here are my ideas for the ipod touch, put a flash light on it. I have a flash light on my t-mobile cell phone and I would like on on my ipod touch or iphone. Historically, a flash light uses little energy but useful during emergencies. Currently cust

  • How do i get to the de-activate all accounts in itunes?

    How do i get to the "de-activate all accounts" in itunes?

  • Possible to add Multiple Destinations on WORLD MAP?

    Can I add multiple destinations in 1 world map in imovie? Or only the Start and End location? Thanks

  • Workflow giving unknown error in production

    Hi Experts, I had workflow working fine in dev and qa . But its not working in production . I tried to execute the workflow directly through swdd. It is telling 'Workflow cannot be activated' after executing . When i tried to display the workflow log