HT6114 western digital My Net n900 print share not supported by 10.9.2 ? how do I go back?
I upgraged to OS 10.9.2 now print share won't work, they say it is compatible with 10.8 not 10.9
how do I un-do 10.9?
Thanks for the reply.
Here's their reply:
Thank you for your reply.
After reviewing the error message displayed, the reason for the error message is due to a incompatibility between the WD Print share software and Mac latest OS installment.
The WD Print share software is currently support only up to Mac OSx 10.8, for which on Mac 10.9 it would create some issues as the software is not supported.
If you have any further questions, please reply to this email and we will be happy to assist you further.
Sincerely,
Eduardo
Western Digital Service and Support
http://support.wdc.com
Here's my error message:
Process: Western Digital Print Share [266]
Path: /Applications/Western Digital/Western Digital Print Share.app/Contents/MacOS/Western Digital Print Share
Identifier: com.wdc.control_center
Version: 1.97 (???)
Code Type: X86 (Native)
Parent Process: launchd [169]
Responsible: Western Digital Print Share [266]
User ID: 501
Date/Time: 2014-04-25 09:48:35.204 -0700
OS Version: Mac OS X 10.9.2 (13C1021)
Report Version: 11
Anonymous UUID: 2B0FBEF6-8617-5BD1-B1B1-EB98844A21FA
Sleep/Wake UUID: ED30B412-6229-4121-8BEA-AA9655220356
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Dyld Error Message:
Symbol not found: _OTMemzero
Referenced from: /Applications/Western Digital/Western Digital Print Share.app/Contents/MacOS/Western Digital Print Share
Expected in: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 dyld 0x8fee50b5 dyld_fatal_error + 1
1 dyld 0x8fee7de8 dyld::bindLazySymbol(mach_header const*, unsigned long*) + 72
2 dyld 0x8fef834e stub_binding_helper_interface2 + 20
3 com.wdc.control_center 0x00005a14 GetIPAddressesByOTA + 228
4 com.wdc.control_center 0x00005c83 main + 144
5 com.wdc.control_center 0x00002d66 _start + 216
6 com.wdc.control_center 0x00002c8d start + 41
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x8ff180f8 ebx: 0x00000000 ecx: 0x00000000 edx: 0x8ff40084
edi: 0x8ff40084 esi: 0x8fee61e3 ebp: 0xbffff948 esp: 0xbffff92c
ss: 0x00000023 efl: 0x00000246 eip: 0x8fee50b5 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x000e7000
Logical CPU: 2
Error Code: 0x00000000
Trap Number: 3
Binary Images:
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0x95773000 - 0x957b5fff libGLU.dylib (9.6) <6A7E248D-3936-3B0D-9BF2-E4F0D2FE5306> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x957b6000 - 0x957bbff6 libcompiler_rt.dylib (35) <9924DF2E-D80B-3A21-920D-544A4597203F> /usr/lib/system/libcompiler_rt.dylib
0x957bc000 - 0x959644af libobjc.A.dylib (551.1) <31CBE178-E972-30D1-ADC6-4B8345CAE326> /usr/lib/libobjc.A.dylib
0x9596c000 - 0x95d64fff com.apple.CoreGraphics (1.600.0 - 599.21.1) <A872AE6C-F92C-3EE9-B79F-E98EE33B1B1B> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x95ef6000 - 0x95feafff libFontParser.dylib (111.1) <D8F9B2A4-41A6-3407-8D80-13A841F97BE5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x9601c000 - 0x960f7ff7 com.apple.LaunchServices (572.26 - 572.26) <5915A9AC-7928-30B1-9329-94048ADE81D9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x9614c000 - 0x96477ffe com.apple.Foundation (6.9 - 1056.13) <C33A8984-7E97-36BE-B842-EE4FE35F53EA> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x96478000 - 0x96488ff5 com.apple.LangAnalysis (1.7.0 - 1.7.0) <71DE7754-0A47-3F35-B1BF-B1FE7E1311E0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x96489000 - 0x9648bffe libCVMSPluginSupport.dylib (9.6) <DF20981B-DAD0-3125-8089-C96CB3226888> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x9648c000 - 0x964f7fff com.apple.Heimdal (4.0 - 2.0) <3DEF31F9-7F59-3DEF-9DC8-7DDD23CA816F> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x96609000 - 0x96659ff7 libcorecrypto.dylib (161.1) <135FD99E-2211-3DF4-825C-C9F816107F0C> /usr/lib/system/libcorecrypto.dylib
0x9665a000 - 0x966abff1 libstdc++.6.dylib (60) <354F284B-2343-3810-9CA2-E28038824F6E> /usr/lib/libstdc++.6.dylib
0x96790000 - 0x96798fff liblaunch.dylib (842.90.1) <B259692D-D60B-3BCE-9E03-32F457CB5046> /usr/lib/system/liblaunch.dylib
0x967ca000 - 0x9685cff9 libsystem_c.dylib (997.90.3) <80D21D3D-1031-314C-B1F0-0B35B977CEFB> /usr/lib/system/libsystem_c.dylib
0x9685d000 - 0x9685ffff libsystem_configuration.dylib (596.13) <57095AFE-3FF1-3F42-A43E-ED679409B827> /usr/lib/system/libsystem_configuration.dylib
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0x96863000 - 0x9687ffff libCRFSuite.dylib (34) <FFF76EBA-DF35-3A5F-857F-3F4B1C9F4C77> /usr/lib/libCRFSuite.dylib
0x96880000 - 0x96884ff7 libmacho.dylib (845) <D8E93E59-1F80-3413-B9CF-78B848F6E873> /usr/lib/system/libmacho.dylib
0x97124000 - 0x97130ff7 com.apple.OpenDirectory (10.9 - 173.90.1) <B7440CD7-04F8-3558-B5AA-FD48381B14DE> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x975dc000 - 0x975e8ffc libbz2.1.0.dylib (29) <3CEF1E92-BA42-3F8A-8E8D-9E1F7658E5C7> /usr/lib/libbz2.1.0.dylib
0x975e9000 - 0x97606ff4 libsystem_kernel.dylib (2422.92.1) <20AE426A-E386-3119-A740-14E13CBD0596> /usr/lib/system/libsystem_kernel.dylib
0x97607000 - 0x97690fff com.apple.CoreSymbolication (3.0 - 141) <4D580E6C-79B5-3583-9713-4DDF9A0D096C> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x98024000 - 0x9804efff libxslt.1.dylib (13) <249D54AB-1D82-38FE-ABEC-0D575450C73B> /usr/lib/libxslt.1.dylib
0x981f7000 - 0x98223ff7 com.apple.DictionaryServices (1.2 - 208) <33873336-BECD-3F62-A315-C45F24C1818C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x98224000 - 0x98299ff1 com.apple.ApplicationServices.ATS (360 - 363.3) <FD423680-01A1-357A-89A7-33910A87DE65> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x9829a000 - 0x98346ffb libvMisc.dylib (423.32) <43873EFF-FB43-3301-BEE8-F2C3A046D7A6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x983a6000 - 0x983b9fff com.apple.ImageCapture (9.0 - 9.0) <63D5C96F-1893-3F35-ADFB-EE451AFD87E6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x983ba000 - 0x983c3fff com.apple.audio.SoundManager (4.1 - 4.1) <68B7CEB7-AF09-3E24-8548-6ABF065B5186> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x983cf000 - 0x983defff libGL.dylib (9.6) <58C42A46-27D0-3228-B3C1-EC3923D49BAD> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x983eb000 - 0x98440fff libc++.1.dylib (120) <10C0A136-64F9-3CC2-9420-013247032120> /usr/lib/libc++.1.dylib
0x98441000 - 0x98553ffc libsqlite3.dylib (158) <B3DB0FED-FE4C-314D-8329-CF7708C8AAF4> /usr/lib/libsqlite3.dylib
0x9855c000 - 0x9855cfff com.apple.Carbon (154 - 157) <6C29C608-97B4-306E-AEC5-6F48EDF7EFB5> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x9855d000 - 0x9862bff7 com.apple.backup.framework (1.5.2 - 1.5.2) <BE2F37D3-F610-30EE-B106-44B5DAE35603> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x9862c000 - 0x98635fff com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <CF8E5706-F744-3139-8A51-D52BF055D19F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x98636000 - 0x989fbff6 libLAPACK.dylib (1094.5) <E6286E68-3501-31AC-813E-75B3B3968011> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x98a27000 - 0x98a90ffa com.apple.datadetectorscore (5.0 - 354.3) <566882DE-B726-331E-BA89-ACBB3D5BEEC4> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x98a91000 - 0x98c93fff com.apple.CoreFoundation (6.9 - 855.16) <6283B27F-3C46-365F-932C-1A7102D8A3CF> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x98c94000 - 0x98c9dfff libsystem_notify.dylib (121) <623269F5-1518-3035-A916-8AF83C972154> /usr/lib/system/libsystem_notify.dylib
0x98cb2000 - 0x98cbbfff com.apple.DiskArbitration (2.6 - 2.6) <92F7575A-AA20-34D9-BB26-2CC8C3CCAFEB> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x98cbc000 - 0x98cc4fff libsystem_dnssd.dylib (522.90.2) <A73663C9-CE65-3FF3-B41B-686728BBFB00> /usr/lib/system/libsystem_dnssd.dylib
0x98cc5000 - 0x998e3ff3 com.apple.AppKit (6.9 - 1265.19) <07125263-9E97-3A47-BBD3-6FB462910565> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x99ab8000 - 0x99c0eff0 libBLAS.dylib (1094.5) <74310C2F-4FDB-3995-A01A-5AFB83010A43> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x99c0f000 - 0x99c10fff libDiagnosticMessagesClient.dylib (100) <B936B1D4-90BB-395D-8EA9-E1237608E7D0> /usr/lib/libDiagnosticMessagesClient.dylib
0x99f13000 - 0x99f63fff com.apple.opencl (2.3.59 - 2.3.59) <4BEFE83C-1C89-3BB6-A445-9BE680C84FB3> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x9a3ab000 - 0x9a47bfef libvDSP.dylib (423.32) <E2FA7230-A001-3F6B-9ACF-6998C51AD7DC> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x9a480000 - 0x9a781ffb com.apple.CoreServices.CarbonCore (1077.17 - 1077.17) <02C72D54-E3D3-32B0-A081-E85A7038489D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x9a78d000 - 0x9a78dffd libOpenScriptingUtil.dylib (157) <4D06E8ED-D312-34EA-A448-DFF45ADC3CE5> /usr/lib/libOpenScriptingUtil.dylib
0x9a78e000 - 0x9a7b9ff5 com.apple.ChunkingLibrary (2.0 - 155.1) <50BBBBF8-F30B-39EA-A512-11A47F429F2C> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x9ab74000 - 0x9ab75fff liblangid.dylib (117) <F18F76C6-7E4B-34AD-AE81-C1C031BF2F7D> /usr/lib/liblangid.dylib
0x9ab76000 - 0x9ab7afff libheimdal-asn1.dylib (323.92.1) <DD8BAEED-28AC-389E-9DC4-E32DA60CB05A> /usr/lib/libheimdal-asn1.dylib
0x9abdf000 - 0x9abe3ffc libpam.2.dylib (20) <50623D44-795F-3E28-AA85-23E0E7E2AE0E> /usr/lib/libpam.2.dylib
0x9abe4000 - 0x9ac2aff7 libFontRegistry.dylib (127) <A0930DB2-A6C6-3C6E-B4A2-119E0D76FD7D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x9ac2b000 - 0x9ac33fff libcopyfile.dylib (103) <1B1484BD-08B6-3BA9-94CA-A7C24B610EB3> /usr/lib/system/libcopyfile.dylib
0x9acd5000 - 0x9adc1ff7 libxml2.2.dylib (26) <32040145-6FD6-3AD2-B98B-39F73BF9AC47> /usr/lib/libxml2.2.dylib
0x9ae67000 - 0x9ae82ff5 com.apple.openscripting (1.4 - 157) <5C161A52-8D2F-3D56-A988-05727BED7A59> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9ae87000 - 0x9ae92fff com.apple.CrashReporterSupport (10.9 - 538) <7ED18744-8296-3AB8-BBAA-77B0849CF88E> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x9aebf000 - 0x9af0eff1 com.apple.HIServices (1.22 - 467.2) <F47161AA-E19F-3357-862F-5B4C8DA97975> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x9aff1000 - 0x9aff2ffa libsystem_sandbox.dylib (278.11) <E8BE1DF7-2F3D-3202-B807-A85C99220AB6> /usr/lib/system/libsystem_sandbox.dylib
0x9b048000 - 0x9b1aaffb com.apple.CFNetwork (673.4 - 673.4) <3B6BDE2F-BFA3-3B7E-BC53-7B6B75EB12D3> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x9b1b1000 - 0x9b1b2fff libremovefile.dylib (33) <ED35EA79-EB06-3B84-A6D4-B1A9D6B8648D> /usr/lib/system/libremovefile.dylib
0x9b1b3000 - 0x9b417ff7 com.apple.CoreData (107 - 481.01) <85EE4DFF-3A61-3D3B-A818-524F0A427A4D> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x9b418000 - 0x9b418fff com.apple.CoreServices (59 - 59) <06747539-5035-3307-8645-9BC4E7F89023> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x9ba46000 - 0x9ba5effd libdispatch.dylib (339.90.1) <871AC354-D1B6-3475-889E-AF594448CF43> /usr/lib/system/libdispatch.dylib
0x9ba76000 - 0x9bb39ff1 com.apple.CoreText (352.0 - 367.19) <14FD889D-4D6D-3D53-B28E-2E23975B3C9D> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x9bec5000 - 0x9c133ff6 com.apple.security (7.0 - 55471.14.1) <025B3E5C-1582-357F-BFE5-B1AA3ACD18F2> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x9c134000 - 0x9c17cfff com.apple.PerformanceAnalysis (1.47 - 47) <EC8DB814-693E-354D-9571-A4B2F0350BDF> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x9c1ad000 - 0x9c1baff7 com.apple.AppleFSCompression (56 - 1.0) <0C44B3E4-C4A7-3A65-9C1A-334CA3E35BDB> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x9c1fb000 - 0x9c209ff3 com.apple.opengl (9.6.0 - 9.6.0) <63941A8D-AACC-3C71-BE8C-4DAA913A1439> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x9c2c1000 - 0x9c359ff7 com.apple.Metadata (10.7.0 - 800.23) <6590358F-9677-3257-8780-FF0462852EDD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 241
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=130.1M resident=50.1M(38%) swapped_out_or_unallocated=80.1M(62%)
Writable regions: Total=54.8M written=1056K(2%) resident=1144K(2%) swapped_out=0K(0%) unallocated=53.7M(98%)
REGION TYPE VIRTUAL
=========== =======
Kernel Alloc Once 4K
MALLOC 46.6M
MALLOC (admin) 32K
Stack 64.0M
VM_ALLOCATE 12K
__DATA 13.5M
__IMAGE 528K
__IMPORT 4K
__LINKEDIT 43.2M
__OBJC 1780K
__PAGEZERO 4K
__TEXT 87.0M
__UNICODE 544K
mapped file 116.7M
shared memory 4K
=========== =======
TOTAL 373.8M
Model: Macmini6,2, BootROM MM61.0106.B03, 4 processors, Intel Core i7, 2.3 GHz, 4 GB, SMC 2.8f0
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x384A54463235363634485A2D3147364D3120
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x384A54463235363634485A2D3147364D3120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x10E), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: APPLE HDD HTS541010A9E662, 1 TB
USB Device: Hub
USB Device: Hub
USB Device: Apple USB SuperDrive
USB Device: Keyboard Hub
USB Device: Apple Keyboard
USB Device: Hub
USB Device: IR Receiver
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: Mac mini, Apple Inc., 23.4
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Hp laserjet 1022 = this printer is not supported under windows 7 shares?
hp laserjet 1022 => this printer is not supported under windows 7 shares?
Yes I understand, but this printer is not installed on a network share. Always remain sown printing in the print queue. Consequently, I ask if you can type HP 1022 printer in Windows 7 share?
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Print to PDF - using Snow Leopard (Saving a PDF file when printing is not supported. Instead, choose
i have a PDF form that i created that is used as a custom proposal that my company sends out to potential clients. the form in its editable state is only used internally. we recently upgraded to snow leopard, but prior to the upgrade, we were able to fill the custom proposal form out using adobe reader, and, as you well know, we weren't able to save that edited document as a PDF with the custom form fields filled out. our work around using adobe reader was to print to a pdf using the adobe pdf printer in the printer dialog. with the addition of snow leopard, however, instead of choosing the adobe pdf printer, we were to choose PDF from the bottom left corner, then Save As PDF, and it would spit out an uneditable pdf that then allowed us to email it to the potential client without them being able to edit it as well as have an internal, digital copy for our records instead of having lots of paper floating around (i know this is also doable using security that disallows the client certain editing privileges, but printing to a pdf is much quicker and more efficient, and the pdf security isn't really that secure at its best).
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http://kb2.adobe.com/cps/509/cpsid_50981.html
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using acrobat, however, i know that i can save the editable pdf as a new file with the fields customized as i have left them, but it still saves it as an editable pdf and the print to a pdf option still remains the best option...that way we have digital copies internally that are uneditable that can be printed at any time or emailed to the client.
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Saving a PDF file when printing is not supported. Instead, choose File Save.
I am using Mountain Lion (10.8.2) and I was using Adobe Reader version 9. In the past, I've always been able to print to file using the File -> Print dialogue but all of a sudden it stopped working. I read somewhere that installing the latest version of Adobe Reader (version 11) would remove the old printer, so I did so. It took me about an hour on version 11 to even find the pdf print to file option, but I am getting the same message. For what it's worth, when I try print to file from Microsoft Word, I have no problem. I have no idea why things changed all of a sudden, but does anyone have any idea how I can get this working again?
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Allow me to clarify my problem:
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https://forums.adobe.com/message/7124567 -
Saving a PDF file when printing is not supported.
Hi Guys,
I upgrade from leopard to snow and now I don't have the possibility anymore to to print PDF as a PDF.
Before I was going to print and then choose save as a pdf and everything ok.
Now after the upgrade to snow every time that I am going to print a pdf from a pdf (acrobat 9 and X) I received this msg "Saving a PDF file when printing is not supported. Instead, choose File > Save "
Why that happened ? how can I fix it?
The thing is that I have a pdf form (contract) that I have to fill up and print it as a pdf.
Now I can't do that I can save only the form with the fields unlock.
thanks you in advance for your help.
Xoxo
FotisAh.. this is so annoying filled in a long form.. which doesn't allow saving.. I assumed as normal with this type of form I could print to PDF and at least get a electronic copy.. but no, I made the mistake of installing Adobe Reader.. and it has screwed up the print options.. when I try to save as PDF from the print menu I get the helpful suggestion
"Saving a PDF file when printing is not supported. Instead, choose File > Save."
When I do as suggested.. it helpfully tells me that it will only save a "blank form"..
Adobe has badly messed up their reader.. I now need to print out and then scan this document to get the electronic copy I need.. I will be uninstalling promptly after this fiasco.. -
AcroPro9, snow leopard, "Saving a PDF file when printing is not supported"
Hi,
I have AcroPro9.1.3 (and 8 and 7 and Dreamweaver CS3, and probably other stuff too) on Snow Leopard (10.6.1).
I've read about de-installing the Acrobat printer and using "save as Adobe PDF" from the PDF button on the print menu. However, when I try this, I'm told "Saving a PDF file when printing is not supported". Note that this is AcroPro9, not AcroReader. I get the same message when I try any of the other options under the PDF menu on the printer menu in Acrobat. In other applications, tho, (eg powerpoint), the PDF button works fine.
Before the upgrade, the PDF button on the print menu didn't work either (same message), so I used the Adobe printer, but now I can't. I had always assumed that AcroPro was stopping me from using Apple's PDF generator in favour of the Adobe one. But maybe some of my settings are wrong.
I now cannot print to PDF from Acrobat. Help. There are 120 fourth year software engineering students who will appreciate any help I get, as I can then post my recent lecture notes for them.
(What I really want to do is to take my powerpoint slides and print 4-up versions directly. But the PPT idea of 4up wastes a lot of space, so I generate 1up PDF, and the 4up PDF from that using Acrobat. At least, I used to. It was so much easier in the old days with Latex and psnup ...)
-- Mike G.My current solution is to print from Preview instead (which will let me use the Adobe print facility, unlike Acrobat itself).
In fact, I pretty much have no need for Acrobat at the moment.
Adobe and Apple between them seem to have some real problems with Snow Leopard. I can't get Dreamweaver to run anymore without immediately crashing (yes I looked through the help forums, deleted settings, etc etc). So I'm now looking for a replacement tool for Dreamweaver and will likely use that from now on.
Adobe is not looking very good to me at the moment. YMMV.
-- Mike -
Message error: "Saving a PDF file when printing is not supported. Instead, choose File Save."
I have 2 problems creating a .ps file.
As i know, there are 2 ways of creating a Postcript file from a PDF.
The first is from the Print monitor. I go through menu File/Page Setup i give the exact dimensions from my spreaded pages and after that i go to Print and when this window opens,
i go down and left and i open the pop-up menu on"PDF" and i choose "Save PDF as Postscript"
There is where i get the above error message :
"Saving a PDF file when printing is not supported. Instead, choose File > Save."
And the second scenario, i get an equal problem.
If i go to Page setup and give the right dimensions of my spreaded document, after that i go to the File/Save as command, there is choose from the bottom pop-up menu, the option at Format: Postscript
If i do that i get the following message:
"The document could not be saved. An internal error occured."
What is wrong with all this?
Can anyone help me out?
System preferences.
Mac OS X 10.4.11
Acrobat professional 8.1.2
Thank youJon Bessant asked:
"Does this occur on every PDF file? The internal error message that is ..."
Yes, it happens on every PDF -
I bought an album on iTunes and the digital booklet it came with is not in my iTunes library. How can I get it back?
You could try emailing iTunes support, giving them your order number, etc. or you could just take the hit and pay the 99p. I know what I would do.
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MY HP MF 1005 PRINTER IS NOT SUPPORTING IN MAVERICKS 10.9 IT GET PAUSED WHEN I PRINT A DOCUMENT PLA SOLVE MY PROBLEM .
Hi Shiba,
I understand that your printer is not printing picures as expected. I know you stated that you had tried troubleshooting steps above. Where you able to take a look at this document? Are you printing from a mobile device or computer?
Hope this helps.
**If you find this helpful or want to say thanks make sure to click the white star under my name to give me Kudos. ** -
Western Digital My Book Premium Edition - Firewire not Working
Hey there everyone, I thought I would write about my Western Digital My Book experience for two reasons:
1. To see if anyone had any success getting the firewire option to work properly on their Intel based iMac.
2. To deter anyone else from buying this drive if you plan on using firewire.
When I bought the 320GB My Book Premium Edition from Best Buy I thought I had a great product.... why? Because the backup software included was easy to use and manage. I scheduled my first backup in a matter of minutes. As time went on I realized that this thing was just not going to play nice.
After failing to get the Firewire connection to work I decided to contact WD's customer support department to see what they could do.
My first call the Customer Support rep. ended with him saying that there was a known issue with the firewire cables that shipped with the product.
"We'll get one out to you in about 3 - 5 business days."
Well, 10 business days later the cable finally showed up. Plugged it in and I got the same result:
My iMac will simply not recognize the drive when using the firewire option. USB works fine EVERY time but for some weird reason it just will not mount with the firewire.
So, I called WD and they stated that the bad cable that was shipped with my drive more than likely ruined the firewire connections on the drive. So they take down my credit card information and ship me a new drive with RMA instructions.
A week later I get the new drive. Plug it in and guess what, same issue, different drive.
So I called WD support again and they say that the drive they sent me must be defective. Ok, I've almost had enough at this point. I tell the guy on the phone that this new drive they are sending me had better work or all three of these drives will be going back to where they came from.
So here is my suggestion - do not use the 320GB My Book Premium Edition if you plan on using firewire. I'm not sure exactly what the problem is here so I cannot say that this will happen on other systems that do not mirror mine. But be leary.
My brother came over the other day grabbed my so-called bad firewire and plugged in his external drive and it worked flawlessly. Bummer for me.
*A side note:* There is a firmware upgrade on the WD site (Version 1.08a) that is supposed to resolve issues with the firewire unique indentifier. I tried it on both drives and that didn't work either.You and me both, unfortunately. I'm on my third WD My Book (although I have the 500GB version) and something like my sixth firewire cable. I called their support line last time and the support guy seemed extremely confident that a new firewire cable "will definitely fix my problem", but I'm highly skeptical of it.
Same story though- USB works without a hitch, but both Firewire 400 and Firewire 800 don't work. Drives don't show up in Disk Utility or Terminal with any Firewire connection. I've gone through 5-10 hours of Apple phone support to no avail.
The weird thing is that the drive doesn't work on my Rev A. MacBook either. Also, I can't use target disk mode over Firewire between my new 20" iMac and my MacBook (which was previously not a problem with my G5 iMac). At this point I'm getting worried that the original cable fried one or both of my Firewire ports on my iMac and/or my MacBook, although I haven't had the time or devices to test that theory yet. I'm not sure what the prospects of getting a refund for my My Book will be (since it's 6-8 months old since it was working on my G5 iMac for awhile), but it might have to come down to that eventually. -
I have bought a WD My Book World Edition to use for back-up of my iMac, but when I try and log onto the drive with Apple time Machine (back-up software) or connect in any other way I get the message 'There was a problem connecting to the server "MybookWorld.local" The version of the server you are trying to connect to is not supported. Please contact your system administrator to resolve the problem'
It is a brand new iMac and running Lion OSX
Any ideas on how to solve would be gratefully received?Followed the directions on this page and it worked!
http://forums.macrumors.com/showthread.php?t=1102423
Part One - Turn on SSH (in the admin panel)
[1] Go to to http://mybookworld.local
[2] login: username will be admin, password will be whatever you have setup. If you can't remember it should be in your Mac OS X keychain (Utilities > Keychain Access, search for "mybookworld"). If you have not changed if from the default the password will be admin as well.
[3] Switch to advanced mode.
[4] From the System tab, pick Advanced.
[5] Enable SSH Access, and click submit.
[6] Click on the network tab and then the LAN button
[7] Make a note of the IP address
Small, maybe obvious, but nevertheless important point: For the install to work, your NAS needs to be connected to a router with internet access.
Part Two - Install netatalk2.2
[8] Open Terminal.app (Utilities > Terminal)
[9] Enter the following command (substitute in 127.0.0.1 for the actual IP address you noted down in step 7), then hit return:
Code:
ssh [email protected]
[10] When prompted, enter the ssh password (will be welc0me).
[11] You are now going to download the installer. Enter the following command, then hit return:
Code:
wget http://mybookworld.wikidot.com/local--files/netatalk2-2-on-whitelight/install_netatalk.sh -O install_netatalk.sh
[12] Once completed, you will need to run the installer. Type:
Code:
sh install_netatalk.sh
[13] You will be asked a number of question during install, answer yes to all. When asked about the "DHX2 login process", I opted to install the modified version, so I can confirm it works.
[14] Once the box has restarted, you should be able to connect to your afp shares and continue to use Time Machine. -
I have a MacBook Air (10.8.2) connected to a Canon MP530 printer. I am unable to scan documents as it appears my Mac does not support MP Navigator. Any ideas? I have made an inquiry to Canon but have not received any answers yet.
Why do you say your MBA won't support it? MP Navigator for OS X 8 and the MP530 is available here.
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Pc2510 Check Right Printer Cartridge/Not Supported/Hourglass Errors
Hello!
If anyone has had success resolving these errors, please let me know, even if it has meant replacing your print cartridge. Thanks!
Error Description:
Original problem: The printer cartridge error message "Check Right Printer Cartridge" is blocking any use of the psc 2510, including scan and nonprinting noncopying functions.
Current problem:Hourglass freeze accompanied by printer sounds (alignment?) which stop, but screen message never advances past hourglass..
Summary of Troubleshooting:
I received an error saying: check cartridge in right stall. Tried cleaning contacts on printer cartridge and printer contacts with distilled water. In process of employing other tactics in online tutorial, I tried unplugging power while the printer was open. Ever since, it just runs through hourglass and printer sound, but does not advance past this screen icon.
Customer Technical Support:
Suggested a semi-reset of # and 6 keys plus unplug and replug or try new print cartridge. When asked if there was anything I could try before purchase of a new cartridge, suggested I unplug and hold power buton for 10 seconds, then replug. (Full description of these at bottom). Upon further research, representative suggested an upgrade.
Hourglass fix attempts employed from forums:
Tried to plug into wall outlet vs. power strip. (Fully plugged in loose connection to brick when noticed was not in all the way.) Reset modem. No results.
What I Haven't Tried:
Have not tried a new printer cartridge until have exhausted all non-monetary fixes.
Full Description of Troubleshooting:
The first error: check cartridge in right stall occurred suddenly after problem-free use.
The contacts on the black cartridge were cleaned but the error persisted.
After disconnecting use for a time, I reconnected last night to troubleshoot printer cartridge error on current Mac machine. Installation was completed successfully.
The same error occurred once setup was complete.
I performed the following:
1) cleaned contacts on black cartridge using distilled water.
2) unplugged power cord (per post in forum)
3) unplugged power cord and tried pressing cancel/left arrow (per same post in forum)
4) cleaned contacts behind black cartridge on printer
5) removed black cartridge, closed machine and got insert black cartridge error (attempt to determine which cartridge was the problem)
6) Even though this message appeared to indicate the black cartridge was the problem (per web support article) I cleaned the contacts on and behind the color cartridge as well.
In the course of all of this trouble shooting I got a second error: "Print cartridge in right stall not supported."
I noticed that the fit is looser than in the color cartridge. I inspected the spring and cartridge area for damage and found none. Cleaned dirt however below contacts on machine.
Also, at one point during the trouble shooting I was able to get to the scan menu but then it quickly reverted to the first error message.
7) Per general support article online, I tried unplugging the power while the lid was opened (as indicated during cleaning of cartridges.) This information was not in the manual that came with my machine. I was hoping this might reset things.
Then I got the third error: a period of sounds of the printer (alignment?) followed by hour glass on screen.
The 2510 appears to be frozen. No buttons like cancel or menu or on button caused any response.
I unplugged it again (this time with the lid closed) and got the same series. A period of sounds like alignment and then a halt of sounds with the hourglass still on the screen.
Customer Service Rep sent the following:
Email 1:
1. While the printer is powered on, without turning it off, unplug the power cable from it.
2. Press and hold the # and 6 keys together and while you are holding them, plug the power cord into the printer
3. Hold the keys for about 30 seconds, while the printer tries to power on, and release the buttons.
4. If the printer turns off, use the on button to power on the printer, and follow the instructions on the display.
If it still comes up with the same error, I request you to try with a new black cartridge and get back to us with the results.
Email 2:
1. While the printer is powered on, without turning off the printer, unplug the power cable from it
2. Press and hold the on button for about 10 seconds and release it.
3. After about 1 minute, plug the power cord back and try powering on the unit.
The reason I suggested to try with a new cartridge is because whenever the printer powers on, it does a self test to make sure all the hardware components are working fine, which includes the cartridges. So if there is any error with the cartridge, then the printer might freeze if it is unable to determine the cause of the issue or the point of failure.
Email 3:
I did some research and the issue seems more likely with the hardware of the printer.[...]
If the issue persists, get back to us with the information below for upgrade options for your printer.
Forums:
I then tried unplugging from power strip into wall outlet and resetting modem without result. Noticed blue light for wireless connection is no longer on.
Message Edited by allinfun2510 on 05-04-2009 05:46 PM
This question was solved.
View Solution.I had the same issue with my 7610 (error=print cartridge not installed correctly), and tried some of the listed suggestions - opened up another brand new cartridge - same issue; put the old one back in - same issue. So I knew it wasn't a defective cartridge, but rather something wrong with the spring that supports the cartridge, because it didn't seem to 'click' in correctly anymore. Compared the spring on the black (right) side, to the color (left) side, and saw the spring hanging down. Put it back in place a couple times - still without success - until I looked closer and saw that part of the plastic that holds the spring in place must have just broken off. Tried t a little piece of tape to hold the spring in place, and finally, the cartridge worked - for now. Hope this helps someone else if they're having the same issue. Good luck!
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Adobe Acrobat Print Preview not supported
I have Adobe Acrobat 8.2.0 and have been having this issue (not really a problem but it bugs me) where when I go to print a PDF and click on preview before sending the document to the printer I always get this message pop up that says "Preview is not supported." I just like to be able to get an idea of what things will look like before potentially wasting paper.
Is this normal and expected or is there something I can do to get print preview to work?It's normal and expected because Acrobat has a more powerful printing and preview capability than Preview, so running output through Preview would just dumb it down.
If you set up your Page Setup right, the preview in the Acrobat Print dialog (Copies and Pages) is pretty effective for predicting print size and position relative to the true print margins. For color previewing, if you use Advanced/Print Production/Output Preview in Acrobat it, too, blows away the soft proofing in Preview. -
Lexmark Printer does not support Lion OS X 10.7.1
I've just recently perchased both a MacBook Pro with lion 10.7.1, along with a Lexmark interpret s405 printer. When I went to install the printer it said that my version of OS X was not supported, even after I installed a printer driver update for 10.7. There is no update that I know of available for 10.7.1. Is there anything that I can possibly do to solve this issue?
You've tried here:
http://support.lexmark.com/index?locale=en&page=product&productCode=LEXMARK_INTE RPRET_S405&segment=SUPPORT&userlocale=EN_US&frompage=null#2
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