HT6114 Why can't I install Mavericks on OS X Mountain Lion? I keep getting the message "Cannot install on Macintosh HD"
Why can't i install mavericks on OsX mountain lion? I keep getting the message "Cannot install on Macintosh HD"
You have a Macbook Pro, not a desktop Mac Pro and, since yours is a 2011, it should install.
How much RAM do you have?
And how much empty hard drive space?
Did you get the machine new or did you buy it used with Lion installed?
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Why do i keep getting the message 'Cannot connect to iTunes Store' when I have done every connection I can find? What does the error message (-1202) mean when I am on the iTunes site on my computer?
Hi Velvalee,
While there may not be specific information about that error, here is an article of steps for troubleshooting connectivity issues with the iTunes store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
If that article does not help, there is a link near the bottom for an additional article of advanced troubleshooting.
Cheers!
- Ari -
Trying to install the App - find my iPhone but keeps getting the message cannot download at this time.
Thx, I finally figure out what I had to do to get it to download, just don't like that it is taking so long to download on the iphone from computer. But thx again for that advice, so far it is working.
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HT5957 Ios7.0.2 keep getting error message cannot install on my IPAD 2. Please help.
Cannot install IOS 7.0.2 on my ipad 2. Keep getting error message cannot install. Please help
Perform a "hard reset" on the device by pressing down and holding the home button and the sleep/wake button for up to 30secs. until you see a black screen with the Apple logo, then release.
Then test to see if it solved the problem. Then try again. -
When trying to send photos I keep getting the message: "SMTP rejected the password" Why does this occur?
When SMTP uses passwords, usually the username has to be the e-mail address itself. Just the plain user on its own won't cut it for most SMTP servers.
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can't get mail iphone5s only no problem with ipad2 or MacBook Pro why?
Does this happen on wifi, cellular or both? I have a Comcast account and have been using it on my iPhone for quite some time. At first, years ago, you could not use it to send mail, but they have changed that. Make sure you have entered your username and password in all sections of the account, including where the iPhone says "optional".
Your error indicates troubles with the incoming mail server. Go back to your account and make sure the username and password are in each section, make sure SSL is turned on, authentication is password and the server port is 995. FYI for outgoing mail, it is the SMTP server, and that also needs to have username and password entered, SSL turned on, authentication is password, and the server port is 465.
See if that helps. -
As I've already mentioned, I can't connect to iTunes or the App Store, the same message appears every time: "Cannot connect to the iTunes Store". I downloaded a few apps before I connected my iPad Mini to my Computer. I started doing an update that was about 9 or 10 hours long, somewhere around that time, and I unplugged it about halfway through the update and since then I've not been able to get onto iTunes or the App Store. I checked to see if I could continue the update but when I looked on iTunes again, no updates appeared. On my iPod Touch 4th Generation, everything works absolutely fine and it is logged into the same Apple ID. I've tried resetting my Network Settings, logging into someone else's Apple ID, connecting to a different Wifi, changing the DNS settings to 8.8.8.8, rebooting my Computer and iPad and changing the HTTP Proxy to Auto. Is there anything else I could try or am I just overlooking something? I would really appreciate it if someone could help me out here, thanks!
Can you connect to a wifi source on the device? Enable wifi in settings on the device itself. If you don't have wifi at home, there may be a local hotspot you can use for this.
The reason this happens is carriers don't want people downloading huge files that would slow their network as well as eat up your data plan. -
All my apple devices have suddenly stopped allowing me to access my email account. I keep getting a message saying "cannot get mail, the connection to the sever failed". What has happened and how do I fix it?
Have you seen this? Take a look. There are issues with Microsoft services today.
https://status.live.com/ -
I have tried to re-install Lion, delete different cach folders, etc., nothing is working - I keep getting the same message:
We could not complete your purchase
The product distribution file could not be verified. It may be damaged or was not signed.
Please can anyone be of kind assistance.
Thank you!
Zanjan FromerI have tried to re-install Lion
If you are trying to reinstall Lion, you need to use Lion Recovery
Why can't I purchase and download Mountain Lion? I get the following message: The product distribution file could not be verified. It may be damaged or was not signed.
For that issue, quit the App Store if it's open.
Open the Finder. From the Finder menu bar top of your screen click Go > Go to Folder
Type this exactly as you see it here:
/Library/Preferences/SystemConfiguration
Click Go
Move the NetworkInterfaces.plist file from the SystemConfiguration folder to the Trash.
Relaunch the App Store and try downloading MLion.
***** Your post is rather confusing. There's a difference between reinstalling Lion and downloading Mountain Lion. -
I have recently bought a new laptop with windows 7 and when i have tried to install and open itunes i keep getting the message 'itunes has stopped working' itunes then shuts down before i can do anything to fix it. This happens every time I try to open itunes. I have tried uninstalling itunes and reinstalling it, starting itunes in safe mode. Nothing seems to work. Please can anyone help.
If and when I finally manage to open it, as soon as I click on a movie to watch, the message "itunes has stopped working" comes up.
Try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows -
Can't install itunes on windows 7 machine. I keep getting A message stating that I don't meet min. requirements, but the machine has more than enough. What do I need to do to correct this?
Are you trying to install the 32-bit version on a 64-bit machine, or vice versa?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
when i try to install my copy of photoshop elements 1.0.1 , get the answer to install internet explorer 4.0 or more, but i use the firefox browser. by the way, the internet explorer installation was not successful with my windows 8. What can I do?
Photoshop Elements 1.0.1 seems like very old software 2001 I believe. Try asking in the Elements maybe someone there will be able to answer your question. Photoshop Elements
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since installing Lion I keep getting the error message 'there was a problem connecting to the server. URLs with the type 'file:" are not supported"' How can I fix this?
A Davey1 wrote:
Not a nice answer!
Posting "Check the 'More like this'" area and not simply providing the answer is a great way to make these groups worthless.
You're ignoring context. On the old Apple Discussion Groups I never posted replies like that, instead giving people relatively detailed answers. The new Apple Support Communities made things worse by introducing certain inefficiencies. Then came Lion. The flood of messages that came with Lion required a painful choice for any of the people who had been helping here: (1) Give quality responses to a few questions and ignore the rest. (2) When applicable, give a brief answer such as the one that you found objectionable. (3) Give up all the other normal activities of life and spend full time trying to answer questions here.
People who needed help with Lion problems seemed to have trouble discovering existing message threads that described how to solve their problems. I never posted the suggestion of "Check the 'More like this' area" without verifying that the help that the poster needed could be found there. Even doing that, what I posted saved me time that I could use to help someone else.
The people helping here are all volunteers. None of them is being paid for the time they spend here. They all have a life outside of Apple Support Communities. It's arrogant of you to demand that people helping here spend more time than they already do. -
Why can I not use Airplay on OS X Mountain Lion.
Why can I use not Airplay on OS X Mountain Lion, to stream Mac Book screen via appletv to my television. I have a Mac Book Pro Dec 2010.
Your model is not supported by Airplay, sorry.
AirPlay Mirroring
Requires a second-generation Apple TV or later. Supports the following Mac models:
iMac (Mid 2011 or newer)
Mac mini (Mid 2011 or newer)
MacBook Air (Mid 2011 or newer)
MacBook Pro (Early 2011 or newer) -
I keep getting the message blocked plug-in. I have the latest flash player installed and am using Safari version 5.1.10. Can anyone please provide a simple explanatio and cure????
First paragraph explains...
Adobe Flash Player updates available for OS X on December 12, 2014 - Apple Support
Feliz Nuevo Año
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