HT6119 I buy a new iPhone s5 When I enter to iTunes Store The iTunes Store won't connect. I have a Apple ID But. I am from Algeria Plz how can iTunes Store connect

I buy a new iPhone s5 When I enter to iTunes Store The iTunes Store won't connect. I have a Apple ID But. I am from Algeria Plz how can iTunes Store connect

What have you tried to fix it ? If you haven't already done so then see if any of the following fix it :
- log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in
- close the iTunes store app via the multitasking bar and see if it works when you re-open it : double-click the home button to open the taskbar, and then swipe or drag the iTunes store app's screen from there up and off the top of the screen to close it, and click the home button to close the taskbar.
- soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

Similar Messages

TS1717 Itunes was working earlier and now I receive message that says "the folder "itunes" is on a locked disk or you not have write permissions for this folder" - what is this and how can I fix the problem?

Itunes was working earlier and now I receive message that says "the folder "itunes" is on a locked disk or you not have write permissions for this folder" - what is this and how can I fix the problem?

Hey HaydenJulie,
Thanks for the question, and welcome to Apple Support Communities.
The following article provides information on permissions issues with iTunes. The troubleshooting steps included may resolve your issue:
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
Thanks,
Matt M.

I have an old email address that comes up when my IPad wants to backup. Can't remember the old password My new email is on my apple account but not on my iCloud. How can I change my ICloud email to my new one?

I have an old email address that pops up when I turn on my IPad and it wants to backup the ICloud. Can't remember the password for my old email so it won't back up. My new email is on my Apple account so that isn't a problem. how can I get my new email on the
I cloud account so I can back up my IPad?

settings->iclound and logout of the old appleID account

When I plug my ipod into the computer no music appears in my library and it says its synched to another library. How can I find said library?

When I plug my ipod into the computre no music appears in my library and it says its syched to another library. How do I find said library?

Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

I am trying to buy an album, but my apple ID has been disabled. I have changed my password, but that has not helped. How can i get my apple ID re-instated?

I am trying to buy an album, but my apple ID has been disabled. I have changed my password several times, as instructed, but that didn't help. How can I re-enable me apple ID?

hi
i have same problem from few days .the coustemer support advice me to contact the apple servises in the nearest countory ( i m Naw in Iraq). but the numbers avilable ae availabe for Suadia arabea and UAE just to call from inside
any body help me by provide me number of any apple servisees i cnt reached from here Iraq ....please ?

HT204053 I have an Apple ID, but when I try to sign in for icloud, from the control panel, it says that I have an Apple ID but I don't have one for icloud. I can't seem to find where I set up the account, even though I've gone thru the steps to "set up" i

I have an Apple ID that I use for itunes. I am trying to set up my icloud account. I have gone thru the steps to "set up" the icloud account. It only has me download the icloud control panel, then I'm supposed to sign into icloud, but then it tells me that I don't have an icloud account. I have looked all over the support area and it doesn't tell me how to get passed this problem. Any suggestions?

http://www.youtube.com/watch?v=gmOmd_WFp6o
This was helpful for getting icloud set up from my pc...but someone said that they had it on their pc and then it disappeared. Fun! Fun! Fun!

ITunes update caused my iPhone to FAIL. I was only wishing to connect to my pc iTunes, then I was told I could upgrade to the latest iTunes for the mobile. Bad idea! I'm abroad, and now I'm stuck in grey screen-- how can I get my iPhone back?

Please help me, I am verging on desperation! I am flying tomorrow, so I was only trying to add some music to my iPhone.
During the process, connected to the latest version of iTunes for Windows, I was asked a seemingly innocent question-- would you like to
update your iTunes for iPhone? If only I could go back and ignore this question,
But no, I am now stuck in purgatory-- no use of iPhone, at al! -- the upgrade FAILED. Perhaps because I'm in Asia? At any rate,
I was told that I needed to reformat my phone to factory settings (losing all data!) That was the info on the pc. My phone would ONLY display
a phone cord pointing to iTunes (beckoning to connect), but I was connected to the pc already. So I had to click to reformat.
There was no other option, I browsed tha forums, was semi-assured that iCloud would help back me up. I heard about iTools,
but that also proved a dead end. My phone ended up in this grey screen, where choices are limited. They originally asked if I wanted to connect
with iTunes, but I chose WIFI. I tried many times to "activate" the phone this way, and it always fails. ( I wanted to try activating through
iTunes, but I can't go back to that original option. At times "Connect with iTunes" is only very briefly shown, but disappers before I can select
it.)
Every time I'm left with the message "Your iPhone (failed) bec. the activation server is temporarily unavailable. Try connecting phone to iTunes"
But HOW?

Why did you disconnect it?
You will have to restore it.
Your data is gone if you failed to make sure it was on your computer before updating, as you always should you.

TS2972 apple tv can't sign in to iTunes Store until the network time has been set. this is an Apple generated message. what does it mean? how can i fix it? very very very simple questions but there is no reasonable answer from Apple anywhere on the intern

this is an apple generated message. simple!
what does it mean? so far no one at apple has a clue.
how do i fix it? nothing even begins to address this issue so far. generalities about system setup show a lack of respect for customers. yes my system is plugged in and i have reset and rebooted and rechecked everything. i need help because this a real problem that needs a real solution, not more platitudes.
help please, not more wasting of my time. i have spent an entire afternoon on this already.

this is exactly the kind of response i expected, almost begged support to please not do this to me and yet there it is another meaningless, non helpful, standard template response to restart my apple tv.
this does NOT work which is why i am contacting you. i have tried all suggestions about unplugging and restarting and nothing works.
i live in an apartment and logon to the provided wifi wireless. so i do not have access to a router. however, management says they have talked with their provider and have been assured that the required ports are available.
remember all the jokes about how bad windows was because the solution was always to re boot. funny huh? how is apple any different.
i have been to the local apple care store and they are clueless, too.
should we just end it here and you admit that i will not be getting any support from apple on this one? i got the ipad because my kids were such big fans. it is difficult for me to share their enthusiasm.
at this point i am just curious about how you say you cannot support your own product so i can complete my file on this contact.
thanks...sorry it was you who got this problem..

Somebody stole my iphone :| .. and i used someone else's apple ID i also have find my iphone but i don't have an apple ID (i use someone else's) So how can I get my phone back?? If i go to the apple store...can they find it for me without hesitation?

IT WAS AN IPHONE4s

Apple can't find it for you. You have to go to icloud.com on a computer and sign into the iCloud account that was used on the phone, then see if you can track it as described here: http://help.apple.com/icloud/#mmfc0f2442. If you don't know the password for your iCloud account you won't be able to sign in to track it.
If it was stolen, contact the police and your carrier, and change your passwords.

I have just purchased the osx upgrade to 10.7 lion butb my mac is not connected to the internet. I have an apple id but it seems that i need my mac to be connected to the net to downolad the up grade. can i save the upgrade to my windows pc and transfer?

As I Said..I just wondered if it was possible to upgrade my software without having to connect my mac to the net..I have never connected it as a precaution against any nasties.It seems that i have been sent a password protected PDf with a link to the MAC APP Store..but you can only access the mac app store if you have a mac connected to the web. any ideas..?

Hi,
if connecting that specific Mac to the web is an issue, what you will need, anyway, is another Mac computer with OS X 10.6.8 so you can start the Mac App Store in order to download the Lion installer.
On that second computer, you can copy the Lion installer on a USB stick or other storage solution, and then copy the installer on the Mac-you-cannot-connect-to-the-internet .
You could even burn a Lion install DVD from the installer. More info about this here
Phil

Buy a new iPhone 5 will get iWork for free?

In Indonesia, iPhone 5c and 5S isn't available yet. So I will buy a new iPhone 5 in this month. According to the support page (http://support.apple.com/kb/HT5913), I will get iWork for free if I purchased Apple device after September 1, 2013. Is it real or I just misunderstand that statement in support page?

Does the Premium Reseller offer a return policy? If you purchased the phone in an Apple store you could return it within 14 days for a refund. If the store you're dealing with offer this you could buy the phone and go through the setup process. You'll soon learn what version of the iOS is installed.
Given that, i would add that it is not wise to continue running iOS 6 when there are no own security flaws. iOS 7 solves those problems and adds the activation lock to prevent thieves from activating your phone should it be stolen or you lose it somehow.

I just bought a new Iphone and when I connected it to itunes and I downloaded the backup from my last device, now I can't pass this step and every time I connect it to itunes is the same thing.

I just bought a new Iphone and when I connected it to itunes and I downloaded the backup from my last device, now I can't pass this step and every time I connect it to itunes is the same thing. And I can't download any app because problems with my account regarding the credit card but the information is correct and it says it is not!!!

You'll have to contact iTunes store support regarding your credit card information problem: http://www.apple.com/emea/support/itunes/contact.html. I'm not clear on what you're saying about your backup. Are you saying that when you connect to iTunes it's asking you to restore from backup even though you already have?

TS1363 i have a new iphone 5 and although I had a little trouble downloading all my apps and music, i did this successfully but now when I connect to my itunes, itunes doesn't see it and also bluetooth doesn't seem to be working.Can Anyone help

I have a new iphone 5 and although I had a little trouble downloading all my apps and music, I did this successfully but now when I connect to my itunes, itunes doesn't see it and also bluetooth doesn't seem to be working.Can Anyone help?

Hey leafxxx,
Thanks for the question, and welcome to Apple Support Communities.
The following resource provides troubleshooting steps if your iPhone is not displayed in iTunes when connected:
Apple - Support - iPhone - iTunes Troubleshooting Assistant
http://www.apple.com/support/iphone/assistant/itunes/
For more detailed instructions, see this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Enjoy your new iPhone 5!
Matt M.

HT1212 I have shattered my iphone 4s screen and cannot backup all the data through itunes because it is asking me to unlock it. I do not wish to repair the screen as I'd rather buy a new iphone, but I need the photos and contacts. How do I perform a backu

P.S.
I feel as though I am forced into repairing the iphone before I can backup the information (photos, videos, contacts). If the apple ID on the device is the same as the one on my iMac I do not understand why I have to unlock the iphone by typing in the 4 digit passcode. This is a little ******** as having the screen break seems to be the usual prpblem with the iphone, I want to be able to backup my files when I feel the obvious need to do so (eg. when it breaks)! I also believe I shouldn't have to use other apps for backing it up (which I obviously have to pay for).. I am rather angry with this issue.

Okay folkes, you were right and I was wrong.. I admit it. But I was pretty mad though when I tryed to backup the last few contacts I needed for work and couldn't do so. Worst things are when something gets broken (by me or whatever) when there is an emergency. I needed the contacts off of that phone real fast and couldn't do it, thats what got me real mad. And btw I am a Russian living in Moscow and instead of having an official Apple store we have shopes called ReStore who resell apple devices with ridiculous prices, same thing with the repairs. It is cheaper to sometimes buy a new iphone then repair an old one.. So there.. but I repaired it and now happy again with my apple device.. Also I know the itunes and icloud are free and I do back it up, this time however I couldn't use them and had to try the iphone extractor app, which is not free. There.. Thanks for the attention every1

I got new iphone and when i connect it to my pc, it lost all my current data and replaced it with the backup on my computer, which is from april. so i have lost all my calendar information and schedule. does anyone know how i can reverse this?

i got new iphone and when i connect it to my pc, it lost all my current data and replaced it with the backup on my computer, which is from april. so i have lost all my calendar information and schedule. does anyone know how i can reverse this and get my information back?

Every backup replaces the old one, so, unless you included the backup folder in your computer backup routine, you can't get back your calendar info.
The only time iTunes will not replace a backup is, when you use it to restore from, this one will stay in the backup list in iTunes.
More info on backups here: http://support.apple.com/kb/HT1766

HT6119 I buy a new iPhone s5 When I enter to iTunes Store The iTunes Store won't connect. I have a Apple ID But. I am from Algeria Plz how can iTunes Store connect

Similar Messages

Maybe you are looking for