HT6147 i need help, i did the update on my iphone 5s and now the phone will not power on?
hey, i need some help with my iphone 5s, i did the update ios 7.0.6 and now my phone will not power on?? can someone please help me!
Hello ABrosz
If you are not able to get your iPhone to power on, try to reset it by holding the Sleep/wake button and Home button at the same time for about 10 seconds and see if it turns on. Check out the articles below to troubleshoot your iPhone further.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Regards,
-Norm G.
Similar Messages
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Hi, I have connected my iPhone 5 to iTunes, backed it up and then started the update but there was a problem, now my phone will not work, it asks to restore factory settings which I have tried 3 times, each time it says the device has an unknown error and the phone switches off. Please help.
Same thing happened with my iPhone 4S - no one is any help. Thanks Apple for such a crappy update! I've called Apple, they say the SIM card needs replacing, I go to my service provider they tell me nothing wrong with the SIM card - provider tells me I now need a new phone. Sheesh! If someone has a solution to this it would be greatly appreciated.
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I just ran my updates for my MacBook Pro and now my iphoto won't open. I get a pop up that say's You can't use this version of the applicaton IPhoto with this version of os x. You have iphoto 9.2.3.
This screenshot shows which previous versions of iPhoto are compatible with Mavericks. It also indicates which versions qualify for a free upgrade to iPhoto 9.5.1 and which require a purchase:
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OT -
it was backed up on my computer
its not restoring the BBM contacts
emails are not being recieved
i have uninstalled, battery pulled, reinstalled and drove my provider insane
.... i just want my bbm contacts backOn your BlackBerry device, go to:
1. Options > Advanced > Host Routing Table > Menu > Register.
2. Resend your service books from your carrier BIS site:
From your handheld device: http://www.blackberry.com/btsc/KB15402
Go to the Personal Email Set Up icon and log in. Then under Help!, select Service Books, then select Send service Books.
From your desktop PC: http://www.blackberry.com/btsc/KB02830
North American Carriers - scroll down to select your carrier
WorldWide Carriers - Find your carrier on the list
3. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot. This reboot, even if you have already done this, is often needed to install the service books.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
Good Morning,
I just did a software update on my phone (finally) last night and now my phone will not come on. It keeps showing the charger pointing up to a blue circle with iTunes inside and will not go any further. Can ANYONE help me please???The phone is in restore mode and the picture is telling you what to do. Connect the phone, by cable, to iTunes in the computer you normally use for syncing, and retore the phone.
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I performed an iOS 7 software update on my iPhone yesterday, and now the phone is not working at all. The iPhone screen shows to connect to iTunes to restore. I've have done this, and still the iPhone is not working. What going on?
I have no idea what may have caused your MacBook to stop working, but from your description it kind of sounds like it may have started before you ran Software Update and installed the new Apps. Just the general slow feeling and bugginess is what tips me off. You said that you weren't sure if you had closed all open windows, that doesn't matter if the computer restarts itself. It automatically closes all other open applications when restarting.
As to your data being retrievable, if when you take it in they do a fresh install of the OS, then no, it will not be unless you want to pay several thousand dollars to a software retrieval company.
I am glad to hear that you have taken into the Apple Store to get it fixed, and that you have all of your purchased music backed up to your iPod. You should be able to just transfer it all back to iTunes once you get your computer back should it be necessary.
As a side note, the proper place for this topic would probably in the MacBook forums, not iTunes since there is no evidence that iTunes started the issue. -
I recently did an update to my iphone 4s and now I have lost all my custom ringtones as well as some music I had loaded. I did a restore and backup but nothing changes. What have I done wrong?
Hello Chance1985,
Sorry for your wait. Okay so let's try re-connecting with iTunes on your computer and syncing your device. This may give you all your stuff back. Sync in Music tab.
^Connor -
I just tried to install the latest software update for an iPhone 5, and now the phone is stuck in recovery mode. Are there any options available to avoid going through with the recovery. This seems really lame.
No.
You must restore. -
HT4528 I installed the update on my phone and now my phone will not turn on
I installed the update on my phone and now my phone will not turn on
I installed the update on my phone and now my phone will not turn on
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I updated the software on my iPhone 4s to 6.1.1 and now my phone will not connect to my Mac.
missykittee wrote:
now I am required to have a lock on the phone.
No, you are not. Apple merely encourages there customers to secure their own data. Only fools choose to not have a passcode lock. I hope for your own laziness that you never keep any personal data on your phone... otherwise you are setting yourself up for major issues when your phone falls into the hands of an unscrupulous person. -
I tried to change the memory and now my Imac will not power on. and there are no beeps. what did I do wrong?
Don't know. Could be any number of reasons. Re-read the how to install RAM manual again for your model iMac. Double & triple check to make sure you purchased the right RAM chips. Make sure they are seated properly. If you didn't hear a snap when seated, the RAM is not properly seated.
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I just did a restore to my new iPhone 6 from iTunes and now my phone will not turn on at all. How do I get it to re-start?
Hi denise mfrompalatine,
If your iPhone won't turn on, try the steps in the resource below:
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
https://support.apple.com/en-us/HT201412
Hope that helps ...
- Judy -
I lost all the songs on my itunes and now my phone will not sync with out loosing all my music
my computer hard drive crashed and i had to re download itunes and now my phone will not sync without erasing all my music
That is correct. The iphone will sync with one and only one computer/library at a time. If you sync to another then it will indeed erase the current content and replace with content from the new computer/library.
It has always been very basic to always maintain a backup copy of your computer. Use this to put everything back.
If for some reason you have failed to maintain a backup ( not good), then you can transfer itunes purchases from the iphone. Without syncing: File>Transfer Purchases
You will also need to enter one unique contact and calendar entry in the computer . When you first sync, you should get the option to merge. Otherwise this data will be erased as well.
Much easier to use your backup copy to put everything back. -
HT4623 i did my update in my iphone 4s and now i have no app store how do i get the app store back
i did my update on my iphone 4s and no i have no app store i have the icon but when i click on it, it opens to nothing just a blank page how do i get the app store back
If you can't find it on any of your home screens or via the spotlight search screen then check to see if it's hidden via Settings > General > Restrictions > Safari being set 'off'
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I just upgraded the software on my iPhone 4s. Now the touchscreen doesn't work and on the screen is the itunes logo, an arrow and a plug. I have powered it off and on and nothing changes
The iTunes icon and cable means that it's gone into recovery mode - you will need to connect the phone to your computer's iTunes and you should be able to use that to reset the phone, and you can then restore/resync your content to it
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