HT6147 Software update failed what do I do?
I tired to do the software update to the ios 7.0.6 and I get the error message update failed, what do I do to get the update?
Were you trying to do this update OTA, over the air, by just using the phone? If so, then connect the device to your computer and iTunes and try to update from there.
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10.7.5 lion server software update failed - whats the cause?
Hi all,
I applied the software update for 10.7.5 to my Mac Mini Server, but it looks like it didn't apply correctly.
Server Admin and Server are unable to connect in order to manage system services, Software Update is not able to identify the packages on the machine and therefore gets hungup when it starts. System services that were working prior to update are now failing (vpnd, webdav).
The system identifies itself as being on 10.7.5, but I believe a number of packages were not upgraded. For example, the Server and Server Admin tools are showing the same modify times as before the update. This seems to be confirmed by system.log.
Any ideas how I can get the packages applied?
In system.log, the following entries were added from the time the update was applied:
Sep 20 19:54:14 homeminisrvr Software Update[33661]: Performing preflight
Sep 20 19:54:14 homeminisrvr installd[33664]: Starting
Sep 20 19:54:14 homeminisrvr installd[33664]: uid=0, euid=0
Sep 20 19:54:14 homeminisrvr Software Update[33661]: Could not find image named 'package'.
Sep 20 19:54:14 homeminisrvr mds[117]: (Normal) ImportServer: Preparing for software update.
Sep 20 19:54:14 homeminisrvr Software Update[33661]: Preparing session
Sep 20 19:54:14 homeminisrvr Software Update[33661]: Starting session
Sep 20 19:54:14 homeminisrvr Software Update[33661]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.ScriptEditor2"></bundle>
Sep 20 19:54:14 homeminisrvr Software Update[33661]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.Server"></bundle>
Sep 20 19:54:14 homeminisrvr Software Update[33661]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.calculator"></bundle>
Sep 20 19:54:14 homeminisrvr Software Update[33661]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.Image_Capture"></bundle>
Sep 20 19:54:14 homeminisrvr Software Update[33661]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.Chess"></bundle>
Sep 20 19:54:14 homeminisrvr Software Update[33661]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.launchpad.launcher"></bundle>
Sep 20 19:54:14 homeminisrvr Software Update[33661]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.WorkgroupManager"></bundle>
Sep 20 19:54:14 homeminisrvr Software Update[33661]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.backup.launcher"></bundle>
Sep 20 19:54:14 homeminisrvr Software Update[33661]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.ColorSyncUtility"></bundle>
Sep 20 19:54:14 homeminisrvr Software Update[33661]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.FontBook"></bundle>
Sep 20 19:54:14 homeminisrvr Software Update[33661]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.DiskUtility"></bundle>
Sep 20 19:54:14 homeminisrvr Software Update[33661]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.Automator"></bundle>
Sep 20 19:54:14 homeminisrvr Software Update[33661]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.dashboardlauncher"></bundle>
Sep 20 19:54:14 homeminisrvr Software Update[33661]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.Dictionary"></bundle>
Sep 20 19:54:14 homeminisrvr Software Update[33661]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.Preview"></bundle>
Sep 20 19:54:14 homeminisrvr Software Update[33661]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.systempreferences"></bundle>
Sep 20 19:54:14 homeminisrvr Software Update[33661]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.airport.airportutility"></bundle>
Sep 20 19:54:14 homeminisrvr Software Update[33661]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.DigitalColorMeter"></bundle>
Sep 20 19:54:14 homeminisrvr Software Update[33661]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.Grab"></bundle>
Sep 20 19:54:14 homeminisrvr Software Update[33661]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.grapher"></bundle>
Sep 20 19:54:14 homeminisrvr Software Update[33661]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.iCal"></bundle>
Sep 20 19:54:14 homeminisrvr Software Update[33661]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.Stickies"></bundle>
Sep 20 19:54:14 homeminisrvr Software Update[33661]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.DVDPlayer"></bundle>
Sep 20 19:54:14 homeminisrvr Software Update[33661]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.mail"></bundle>
Sep 20 19:54:14 homeminisrvr Software Update[33661]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.ActivityMonitor"></bundle>
Sep 20 19:54:14 homeminisrvr Software Update[33661]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.SystemProfiler"></bundle>
Sep 20 19:54:14 homeminisrvr Software Update[33661]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.PhotoBooth"></bundle>
Sep 20 19:54:14 homeminisrvr Software Update[33661]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.iChat"></bundle>
Sep 20 19:54:14 homeminisrvr Software Update[33661]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.FaceTime"></bundle>
Sep 20 19:54:14 homeminisrvr Software Update[33661]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.keychainaccess"></bundle>
Sep 20 19:54:14 homeminisrvr Software Update[33661]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.exposelauncher"></bundle>
Sep 20 19:54:14 homeminisrvr Software Update[33661]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.Safari"></bundle>
Sep 20 19:54:14 homeminisrvr Software Update[33661]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.appstore"></bundle>
Sep 20 19:54:14 homeminisrvr Software Update[33661]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.Console"></bundle>
Sep 20 19:54:14 homeminisrvr Software Update[33661]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.VoiceOverUtility"></bundle>
Sep 20 19:54:14 homeminisrvr Software Update[33661]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.BluetoothFileExchange"></bundle>
Sep 20 19:54:14 homeminisrvr Software Update[33661]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.AddressBook"></bundle>
Sep 20 19:54:14 homeminisrvr Software Update[33661]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.server.SystemImageUtility"></bundle>
Sep 20 19:54:14 homeminisrvr Software Update[33661]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.QuickTimePlayerX"></bundle>
Sep 20 19:54:15 homeminisrvr Software Update[33661]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.XsanAdmin"></bundle>
Sep 20 19:54:15 homeminisrvr Software Update[33661]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.airport.airportutility"></bundle>
Sep 20 19:54:15 homeminisrvr com.apple.launchd[1] (com.apple.locationd): Bug: launchd_core_logic.c:4151 (25693):24
Sep 20 19:54:17 homeminisrvr installd[33664]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.ScriptEditor2"></bundle>
Sep 20 19:54:17 homeminisrvr installd[33664]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.Server"></bundle>
Sep 20 19:54:17 homeminisrvr installd[33664]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.calculator"></bundle>
Sep 20 19:54:17 homeminisrvr installd[33664]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.Image_Capture"></bundle>
Sep 20 19:54:17 homeminisrvr installd[33664]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.Chess"></bundle>
Sep 20 19:54:17 homeminisrvr installd[33664]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.launchpad.launcher"></bundle>
Sep 20 19:54:17 homeminisrvr installd[33664]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.WorkgroupManager"></bundle>
Sep 20 19:54:17 homeminisrvr installd[33664]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.backup.launcher"></bundle>
Sep 20 19:54:17 homeminisrvr installd[33664]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.ColorSyncUtility"></bundle>
Sep 20 19:54:17 homeminisrvr installd[33664]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.FontBook"></bundle>
Sep 20 19:54:17 homeminisrvr installd[33664]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.DiskUtility"></bundle>
Sep 20 19:54:17 homeminisrvr installd[33664]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.Automator"></bundle>
Sep 20 19:54:17 homeminisrvr installd[33664]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.dashboardlauncher"></bundle>
Sep 20 19:54:17 homeminisrvr installd[33664]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.Dictionary"></bundle>
Sep 20 19:54:17 homeminisrvr installd[33664]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.Preview"></bundle>
Sep 20 19:54:17 homeminisrvr installd[33664]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.systempreferences"></bundle>
Sep 20 19:54:17 homeminisrvr installd[33664]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.airport.airportutility"></bundle>
Sep 20 19:54:17 homeminisrvr installd[33664]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.DigitalColorMeter"></bundle>
Sep 20 19:54:17 homeminisrvr installd[33664]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.Grab"></bundle>
Sep 20 19:54:17 homeminisrvr installd[33664]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.grapher"></bundle>
Sep 20 19:54:17 homeminisrvr installd[33664]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.iCal"></bundle>
Sep 20 19:54:17 homeminisrvr installd[33664]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.Stickies"></bundle>
Sep 20 19:54:17 homeminisrvr installd[33664]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.DVDPlayer"></bundle>
Sep 20 19:54:17 homeminisrvr installd[33664]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.mail"></bundle>
Sep 20 19:54:17 homeminisrvr installd[33664]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.ActivityMonitor"></bundle>
Sep 20 19:54:17 homeminisrvr installd[33664]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.SystemProfiler"></bundle>
Sep 20 19:54:17 homeminisrvr installd[33664]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.PhotoBooth"></bundle>
Sep 20 19:54:17 homeminisrvr installd[33664]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.iChat"></bundle>
Sep 20 19:54:17 homeminisrvr installd[33664]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.FaceTime"></bundle>
Sep 20 19:54:17 homeminisrvr installd[33664]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.keychainaccess"></bundle>
Sep 20 19:54:17 homeminisrvr installd[33664]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.exposelauncher"></bundle>
Sep 20 19:54:17 homeminisrvr installd[33664]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.Safari"></bundle>
Sep 20 19:54:17 homeminisrvr installd[33664]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.appstore"></bundle>
Sep 20 19:54:17 homeminisrvr installd[33664]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.Console"></bundle>
Sep 20 19:54:17 homeminisrvr installd[33664]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.VoiceOverUtility"></bundle>
Sep 20 19:54:17 homeminisrvr installd[33664]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.BluetoothFileExchange"></bundle>
Sep 20 19:54:17 homeminisrvr installd[33664]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.AddressBook"></bundle>
Sep 20 19:54:17 homeminisrvr installd[33664]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.server.SystemImageUtility"></bundle>
Sep 20 19:54:17 homeminisrvr installd[33664]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.QuickTimePlayerX"></bundle>
Sep 20 19:54:18 homeminisrvr installd[33664]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.XsanAdmin"></bundle>
Sep 20 19:54:18 homeminisrvr installd[33664]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.airport.airportutility"></bundle>I've done some more digging and it looks like the three packages included in the update have about 4000 files that didn't get installed. A good number of them are .png or .icns files, but there are whole applications (e.g. VNCServer) that didn't get updated.
The system is currently in a state where it cannot install software via Software Update or via Installer.
Any ideas? -
I have an iPhone 6 and an iPad air and each time I try to download the IOS 8.1 update I get the message "software update failed. An error occurred downloading iOS 8." What is wrong? This problem is ridiculous and frankly annoying. I have a brand new iphone 6 and a 8 month old iPad Air what is the problem
Hi Wingzfan13,
Thanks for the question. Based on what you stated, it seems like you can't update the iOS device. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
If you can't update or restore your iPhone, iPad, or iPod touch
Resolve iOS update and restore errors in iTunes
Thanks for using Apple Support Communities.
Cheers,
Mario -
HT202157 My Apple TV blocked during software update. What should I do?
My Apple TV blocked during software update. What should I do?
You can't do much else besides pull the plug. If it causes further problems you should be able to restore as below:
Get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore.
On the other hand you may be able to simply start the update again. If however the update continues to fail, you should try the restore routine above. -
Software updater fails to connect to server. How can I fix?
Software updater fails tp connect with the server. I have tried a restart and checked network connections and internet access. I have no problems connecting to internet, App Store and iTunes Store. Help!
If you know what downloads to look for you get them from support.apple.com. For example the 10.6.8 combo update v1.1 can be found here.
The probelm is knowing what to look for and that's why softwere update comes in handy even if you don't want to have it do the downloads. What's probably going on was that the servers looked by software update were either temporarily down, or as mentioned above, overloaded. Wait a while and try it again. -
Downloading the latest firmware took forever (3 hours and still at 30%). Then I accidently unplugged the USB cable. Now my phone says "The software update failed" and I am unable to turn it on or connect using The Sony Bridge for Mac. How can I fix this?
You may need to perform a software repair using PC companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.
Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).
Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).
All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien -
Software Update Failed. An error occurred downloading iOS 6.
I have been trying to get the latest software update on my iPhone 4S 16GB for a few days. All of my apps are closed, iTunes version is current, and no other apps need updating. I am on WIFI and I just backed up my phone again; however, the software update will not work. The "estimated time remaining" fluctuates by random amounts as it tries to update as well (it may say 1 minute, then 15 minutes, then 2, then 8 - regardless of what the blue progress bar shows).
Here is the error message I receive: "Software Update Failed. An error occurred downloading iOS 6." Throughout the day today, I've also received a message stating, "cannot find update" - or something similar (I can't recall it verbatim).
What is causing this? Please help with detailed instructions. Thank you.Same problem...
Hi
Dont know if any one has had this issue but I could never update iOS on my ipad2.
IT has ios5.1.1 and every time I try to update to ios6 it gives me software update failed error.
THe software was downloaded fine and it did try to install but no luck.
ANy help on this pls. -
I'M TRYING TO UPDATE TO IOS 6 BUT I KEEP GETTING ERROR MESSAGE sOFTWARE UPDATE fAILED: AN ERROR OCCURRED DOWNLOADING IOS 6
I Tried for three days to download iOS 6 and kept getting error 1403. I finally went to the apple store and they couldn't figure it out either.
I finally got it to download and all I did different from the other 100 times was I went into settings and on the Bluetooth setting I put NO. Not sure if that's what did it but that was the only thing different that I did. -
Hello. I have a problem with my Xperia Z2. I tried to make the update of my device but my computer shutdowned during that. When I turn on my phone, i have this message "The software updated failed.Make sur that your phone is connected to the computer and try again". The computer doesn't recognize the phone and the phone shut down after this message. What can I do? :/ Thanks
uninstall PCC > Re-download PCC > restart your PC > disable your firewall and antivirus > try again, if that doesn't work then reboot on safe mode then run PCC
PC Companion (PCC)
Bridge (for Mac)
Alternatives on How to backup Xperias
http://talk.sonymobile.com/thread/36355
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994) -
i keep getting " software update failed" i need to close any other firefox running (no others are running)
What error code does it give?
The quickest fix is to download the latest release from http://www.mozilla.org/en-US/firefox/new/ and see if the next update works through automatic updates -
Software update failed An error occured downloading iOS 8.0
I still trying to update my iPhone5S and iPhone4S but to no avail
What to do after receiving error messages:
A. via mobile:
"Software update failed
An error occurred downloading iOS 8.0"
B. via iTunes...won't even proceed... saying my connection Timed out
"There was a problem downloading the software for the iPhone*** 's
The network connection was reset.
Make sure your network settings are correct
and your network connection is active, or try again later."
Note:
- My connection was working perfectly well during those numerous attempts (probably more than 50 times).
- iPad was updated after 7 attempts
Question:
How can I update the 2 iPhone?
How can I proceed?Same issue here with iPad Mini. What should I do??
-
IOS 7.0.6 software update failed
iOS 7.0.6 software update failed.
The same problem was also with the previous two software updates' attempts. What can I do to solve the problem?
Many ThanksYou can try updating using iTunes on the computer, but try this first and let me know how it goes.
1. Restart your device.
2. Disable your Wi-Fi.
3. Turn off your device and keep it off for 5 minutes.
4. Turn your device back on and enable Wi-Fi.
5. Try the download again. -
When I click on Firefox the first time it says "Foxfire is installing your updates and will start in a few moments…. (with a green bar)" then it says "Software Update Failed (in blue) with an exclamation mark inside a yellow triangle)
The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again." When I click the ok, Firefox opens up. If I open another Firefox window with the previous one still running, it doesn't give me any of these messages, it just opens normally.
== This happened ==
Every time Firefox openedIf you can't install on top of the current installation then you need to delete or rename the current Firefox program folder to do a clean install.
It is possible that your security software is using or locking files, so you can try to temporarily disable that software during the installation. -
Still getting "Software Update Failed" when attempting to download iOS 7 on iPhone 4S.
I've tried countless times now to download iOS 7 on my 4S which is currently running iOS 6.1.3. It downloads completely then in the "Preparing Update..." stage it gives me an error box saying "Software Update Failed. An error occurred downloading iOS 7.0." The same thing happens every time, I've rebooted and reset my pone several times as well as logging in an out of my Apple ID all with no success. It's not like it takes an unusual amount of time downloading or anything, and once it finishes downloading it shows less storage in the "About" section in "Settings" but goes back to where it was once it gives the error message. Just a note, I was able to download iOS 7 on my iPad 3 the day the software was released without a long waiting period or any hassle. I appreciate any input. Thank you.
Thanks for the response. I have 16.5 GB of available space at the moment. I've tried it connected to a wall charger and connected to my wifi, my schools wifi, and my gyms wifi all with no success. I have not tried it from iTunes but after posting this question a few suggestioned discussions came up, one of which recommended backing up to iCloud or iTune and then performing a complete restore. I'm in the process of doing that now, whether it works or doesn't work I will get back to either way. Thanks again.
-
Software Update Failed An error occurred downloading iOS 7.0
I can't seem to update my iPad mini. Looks like the release of iOS 7 just came out and it's not letting me update. I keep getting a message "Software Update Failed An error occurred downloading iOS 7.0".
Can anyone from apple tell me why I'm getting this message? And how to resolve it.
Thanks for any help.The entire planet Earth is trying to download the same thing at the same time.
Give it some time.
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