HT6154 How do your fix a Iphone 5 32g will not pass the apple logo in boot up?

I plug in my iphone 5 to the charger cube and all my phone does is turn on with the apple logo. Then the apple logo turns blue and shuts off. I then repeats this cycle as a loop. I have tried the recovery mode step and when itunes response to the phone, the reboot loop happens again. I am out of solutions. Please help. I am out of warrantee with and had this phone for a 1year and 5 months.

Hey iphone5lemon,
Thanks for the question. If your iPhone is not booting past the Apple logo, please contact Apple Support as outlined in this resource:
iOS: Device unexpectedly restarts, displays Apple logo, or powers off
http://support.apple.com/kb/TS5356
Make sure your iOS device is up to date. If you still see this issue after updating, contact Apple Support.
Thanks,
Matt M.

Similar Messages

  • My iPhone 4 will not leave the apple logo page?

    I updated my iPhone and it began installing and downloading the new update then all of a sudden it turned black, I thought it was part of the proccess so I just ignored it and then it flashed to the apple logo page, i waited a little and then it turned black again, then back to the apple logo. It keeps repeating this. I tried to plug it into the computer and nothing happened, I would push the home and lock button but my lock button is stuck. Please help!! I need this to work. I thought about letting it die, but god knows how long that would take. PLEASE HELP

    Hey laysams64,
    I would follow these troubleshooting steps:
    If a single application is not responding or stops responding when it opens, you can force it to close.
    If the device is unresponsive or if certain controls aren't working as expected, restart your device.
    If the device remains unresponsive or does not turn on (or power on), reset your device.
    If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
    If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
    Let charge for at least twenty minutes, then see if it starts normally.
    If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
    If the screen displays a red battery icon, continue charging the device until the battery is fully charged.
    If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
    Connect the device to your computer and open iTunes.
    If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
    If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
    If the above steps do not resolve the issue, contact Apple.
    from: iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Welcome to Apple Support Communities!
    All the best,
    Delgadoh

  • HT1369 my iphone 4 will not turn on apple logo just flashes

    my iphone 4 will not turn on apple logo just flashes

    Hey laysams64,
    I would follow these troubleshooting steps:
    If a single application is not responding or stops responding when it opens, you can force it to close.
    If the device is unresponsive or if certain controls aren't working as expected, restart your device.
    If the device remains unresponsive or does not turn on (or power on), reset your device.
    If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
    If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
    Let charge for at least twenty minutes, then see if it starts normally.
    If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
    If the screen displays a red battery icon, continue charging the device until the battery is fully charged.
    If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
    Connect the device to your computer and open iTunes.
    If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
    If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
    If the above steps do not resolve the issue, contact Apple.
    from: iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Welcome to Apple Support Communities!
    All the best,
    Delgadoh

  • How fo i fix an Ipod that is stuck on the apple logo?

    My iPod is stuck on the apple logo. How do I fix it?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar              

  • How to resolve a Lenovo PC that will not pass the Lenovo Splash screen with no access to Windows

    Here is my problem and here is the solution!!!
    My B540 Ideacentre would not pass the Lenovo splash screen. The only operational keys I had was F1 (BIOS) and F12 (BIOS options). F2 went to a light blue screen so no chance of even a one key recovery. Warrenty had expired four and a half months ago. I contacted Lenovo and after the guy told me to try F2 twice he said it was a HDD or other hardware failure and would cost around £200 maybe and also would take about two weeks. 
    AT THIS POINT YOU SHOULD NOT BE ANGRY FRUSTRATED OR PANIC. REMAIN CALM AND STOP AND THINK WHAT ACTUALLY WAS HAPPENING WHEN YOU LAST USED YOUR PC.
    For me I remembered Windows had auto downloaded 8.1 and was asking me to install. Also my keyboard had lost shift W T Y keys. This told me that it was not a hardware issue but a software issue and perhaps from this update. My HDD was not clicking or beeping and this PC has a 2TB Seagate Barracuda which has a good reputation. Luckly for me I also have a Seagate external expansion 2TB and a 500MB expansion which was the HDD from my old HP Touchsmart which I converted into an external hard drive by buying a HDD enclosure with cooling fan and all leads from eBay for £25 and this is where the solution is.
    If you can create an expansion drive so easily and access the HDD then why cant I do it with the HDD from my Ideacentre and of course you can. So first unplug your PC or laptop. Next remove the cover and unclip the HDD (which is easy with the B540. See user instructions). Next I removed my HP HDD from the enclosure and fitted my Ideacentre HDD in its place. Next you need a laptop or another PC. Switch it on and then connect your HDD to the laptop or PC via highspeed USB cable. My laptop is running Windows 7 Ultimate and of course has all the repair tools required. When the software has loaded you may get a box that will have two options. The first will ask you if you want to repair your files and the second to scan for bad sectors and to attempt repair recovery of sectors. Tick both boxes and click start. This is a long slow process but worth the wait. Nine hours later my HDD was ready. I connected my Seagate expansion to my laptop and moved all new files that I had not backed up. So at this point you should create a folder and move all your photos music videos documents etc to it. This can take upto three hours if you have never backed up before and are moving everything. Once completed I shut everything down and replaced the HDD into my Ideacentre. Make sure do not have any external devices connected such as expansions external drives headphones etc. Connect the power and switch on. The Ideacentre booted up and there was a pause at the splash screen then it went to a black screen and then by the miracle of logical thinking I was at my lock screen. I was never so glad to see the map of my home land "Ukraine". After jumping up and down with joy I then went in and all was as normal but to be sure I went into safemode and started a complete restore. This is the option where you completely format your HDD and restore as new. It takes a long time but it is the best option because you do not want this to happen again. When this has completed and you are in Windows do not wait a moment longer by playing with your photos or creating your desktop picture. Go to create a recovery drive (use a 32GB stick) and after that also make a copy to disc. Next go to command prompt (cmd) Admin and change a setting by typing bcdedit /set {default} bootmenupolicy legacy. This will now enable your F8 key to boot straight into safemode just incase you need to in the future. It will slow boot time a little but better to be able to get in to Windows than not at all for the sake of a few seconds. 
    Well I hope this helps someone out there and I know you may think its a lot to do but it is not. Ask a friend to borrow a laptop or PC and perhaps a HDD encloser. The rest is just time but when you see your lock screen you will not care trust me. 
    Cлава Україні!!! Героям слава!!!

    I thought this was the method I used before but I followed through it and it was a horrific fail.  "Operating system not found".  Can anyone help?
    http://superuser.com/questions/421402/how-to-create-a-bootable-usb-windows-os-us ing-mac-os-x
    Steps To Achieve Victory
    Download the ISO you want to use
    Open Terminal (in /Applications/Utilities)
    Convert .iso to .img using hdiutil:
    hdiutil convert -format UDRW -o /path/to/target.img /path/to/source.iso
    Rename if OS X gave it a .dmg ending:
    mv /path/to/target.img.dmg path/to/target.img
    Type diskutil to get a list of currently connected devices
    Insert USB drive you want to use
    Run diskutil again to see what your USB stick gets assigned eg - /dev/disk3
    Run diskutil unmountDisk /dev/diskN (where N is the number assigned to your USB stick, in previous example it would be 3)
    Run sudo dd if=/path/to/target.img of=/dev/diskN bs=1m (if you get an error, replace bs=1m with bs=1M
    Run diskutil eject /dev/diskN and remove your USB stick
    The USB stick will now be ready to use
    Also similarly described here: http://www.tomshardware.co.uk/answers/id-1733410/creating-microsoft-bootable-usb -mountain-lion.html#.

  • How do i fix my ipod touch 4th gen when the apple logo appears and then a whit screen comes up and turns off and it wont charge and it wont connect to itunes

    My ipod touch 4th gen is a having a few problems with charging and turning on, my ipod comes up with the  extremely low on power symbol and then i put it into my computer and it comes up with the charging symbol then it goes to the apple logo and then onto a blank white screen and then turns off and repeats that process i have tried various things including resetting my ipod trying to connect it to itunes but it doesnt come up with anything so i cant reset it on itunes and have tried various charging devices.

    Tried it but it won't do anything all it does is make the screen do a very small flash of white and then continues doing the same thing appearing with apple logo then the white screen and off and keeps repeating that
    I'm guessing the white small flash means it's been reset when I hold the 2 buttons down,
    Thanks for suggesting.

  • How can i fix my iPhone cus its not syncing all of my songs from iTunes

    how can i fix my iPhone cus its not syncing all of my songs from iTunes

    Assuming you haven't taken up too much memory from apps to hold the 11 gigs of music...
    After you plug in your iPhone, go to the music tab. Make sure you have it set to sync all music.
    If apps/books/etc. leave you with less than 11 gig of space for you music, make playlists and sync those instead

  • HT201406 how do i fix my iphone that does not do anything

    how do i fix my iphone that does not do anythig

    With the very limited information you have given, I would try a reset - hold the power button and the home button until you see the apple logo then release. Or, restore as a new device in iTunes. What does and does not your phone do?

  • My Iphone will not accept the Apple airport express as the Wi fi network so I can facetime, how do I fix?

    My Iphone (I have a 4s and 3G) will not accept the apple airport express as the wi fi network so that I can face time. How do I resolve this?

    What are the exact specifications of the wireless network you've created? (If you're not sure, open Airport Utility on your computer and check the Radio Mode in the Wireless tab). Bear in mind:
    - iPhones earlier than the iPhone 4 cannot connect to an "n-only" network - they need b/g compatibility.
    - No iPhone can connect to a 5GHz network (Compatibility mode will also fix this).
    Matt

  • My iPhone 4s is stuck on the apple logo page and will not start up is there anything i can do to fix this problem ?

    My iPhone 4s is stuck on the apple logo page and will not start up is there anything i can do to fix this problem ?

    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

  • Help pls, how to fix my ibook it hang up on the apple logo when i open

    help pls, how to fix my ibook it hang up on the apple logo when i open

    it didnt start up in safe mode since id follow the instruction on your link..
    i dont have my Mac OSX DVD installer. where can i have that cd?? my bro just give  me this ibook without insteller and we cant find it at all. Some says the problem is about the hard disk of it but nobody can that kind of hardisk here in the philippines..  thank for your concern.. and pls pls help me.. if you want you can add me up on FAcebook so that we can discuss about that matter.. Thanks a lot.

  • How can i open my iphone if i dont know the apple id and password

    how can i open my iphone if i dont know the apple id and password

    Hey Bergiexxx,
    Thanks for using Apple Support Communities.
    If you are having trouble getting into the iPhone follow this article.
    iOS: Forgot passcode or device disabled
    http://support.apple.com/kb/ht1212
    If you are having trouble getting into your account follow this article.
    If you forgot your Apple ID password
    http://support.apple.com/kb/ht5787
    Have a nice day,
    Mario

  • I have restored my iphone 3gs after having only the apple logo, it took me through all the restore, a page saying 'congrats your phone is now unlocked', and allowed me to chose to set up from new or back up....yet still displays only the apple logo.

    I have restored my iphone 3gs after having only the apple logo, it took me through all the restore, a page saying 'congrats your phone is now unlocked', and allowed me to chose to set up from new or back up....yet still displays only the apple logo.

    Restore as New...
    Redownload your Purchased and Free Apps using the Apple ID you Originally used...
    iPhone User Guide
    http://manuals.info.apple.com/en_US/iphone_user_guide.pdf

  • My Iphone 4S keeps flashing between the Apple logo, blank screen and sign in.  It will not let me sign in, nor can I power it off.  Help!

    My Iphone 4S keeps flashing between the Apple logo, blank screen and sign on screen.  It will not let me sign on or power off.  It started about 20 mins ago.  One of my friends started having the same issue at the same time.  How can I fix this?

    Hi Bucky16,
    If you haven't already done so, you may want to reset the iPhone:
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
    If the above does not resolve your issue, the next best step will be to restore your iPhone using a computer with iTunes:
    iTunes: Restoring iOS software
    http://support.apple.com/kb/HT1414
    Thanks,
    Matt M.

  • On starting up my new iPhone 4s, it freezes on the apple logo. I have tried the reset buttons trick and have tried restoring again too but nothing works. Any other ideas? Or is the phone simply corrupt in some way?

    On starting up my new iPhone 4s, it freezes on the apple logo. I have tried the reset buttons trick and have tried restoring again too but neither works. Any other ideas? Or is the phone simply corrupt in some way?

    Did you try to connect in recovery mode and restore without using the latest backup?
    Recovery mode and  How to back up your data and set up as a new device
    If setting up as new device does not work, you'll have to get it serviced or looked at by visiting an Apple Store.
    Did you try to remove the ipsw firmware file and restore, to make iTunes download a new copy from Apple?
    Those files are located here:
    Rename, move, or delete the iOS software file (.ipsw)
    iTunes uses "ipsw" files to restore your iPod or iPhone. If those files are unusable, then try deleting them, renaming them, or moving the file to a different directory. This will cause iTunes to download a new copy of the IPSW. When a restore issue is specific to a user, it is likely due to an unusable .ipsw file. If removing the .ipsw file does not resolve a user-specific restore issue, then the issue is caused by other user-specific security software settings or iTunes preferences. Creating a new user will also cause new .ipsw restore files to be downloaded in the new user. You can find the ".ipsw" files in these locations:
    Mac OS X
    iPhone
    ~/Library/iTunes/iPhone Software Updates
    iPad
    ~/Library/iTunes/iPad Software Updates
    iPod touch
    ~/Library/iTunes/iPod Software Updates
    Note: The tilde "~" represents your Home directory.
    Windows 7 and Vista
    iPhone
    C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates
    iPad
    C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPad Software Updates
    iPod touch
    C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPod Software Updates
    Note: If you don't see the AppData folder, you may need to show hidden files.
    Message was edited by: Ingo2711

Maybe you are looking for

  • Error platform version 1.9.2.8 not comptible

    Downloaded version 3.6.9 tried to start got xulrunner error: Platform version 1.9.2.8 not compatible with mini version>=1.9.2.9 max version>=1.9.2.9

  • Laptop blocks another computer from connecting router.

    HiI'll appreciate your help with my problem very much: in my house there is one computer that's connected to the home router with cable, and other devices that are connected via WiFi, including my  laptop (ThinkPad E540).  Whenever I connect to the r

  • Need a new display to repair my iBook G4

    I´m new here and from Germany... Where can I order / buy here an iBook G4 Display 14 inch   :-) Does anybody has an Webshop adress for me?

  • EBS to RBS migration with SQL Enterprise

    All of our customers are currently using EBS for Sharepoint 2007 / 2010 with a custom provider that we provide as part of our solution.   We built an RBS provider for our Sharepoint 2013 version of our product but just found out that it cannot be use

  • Can't install Flash Player on Mac with OSX Mavericks

    Hi I have a MacBook Pro with OSX Mavericks and I have tried to install then uninstall the Flash Player and each time a box pops up and says the application quit unexpectely. I hvae tried this several times with no luck. Any suggestions?